cdr dave julian (director, personal finance)
TRANSCRIPT
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Department of DefenseFinancial Readiness Update
CDR Dave JulianDirector
OSD Office of Personal Finance
Military Community and Family Policy
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Topics
Economic Environment (“VUCA”) Financial Readiness Campaign “Roadshow” Events FINRA Military Retirement Confidence Survey Questions
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Economic Environment
Credit Crisis
Savings Crisis
Foreclosure Crisis
Banking Crisis
Federal Bailouts
Market Instability
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Trend Analysis: E1 – E4 Self Assessment of Financial Condition
Question: “Which of the following best describes your financial condition?”
1. Very comfortable and secure
2. Able to make ends meet without much difficulty
3. Occasionally have some difficulty making ends meet
4. Tough to make ends meet but keeping your head above water
5. In over your head
Percentage answering question at right with responses 4 or 5
8
12
16
20
24
28
32
CY 02 CY 03 CY 04 CY 05 CY 06 CY 07 CY 08
Army Navy MC AF DoD Linear (DoD)
Overall trend within error tolerances: fewer Service members appear to be finding it tough to make ends
meet or in over their heads – Army slight upturn
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Trend Analysis: E1 – E4 Ability to Pay Bills on Time
Question: “In the past 12 months, did any of the following happen to you (and your spouse)? Mark yes or no for each item.”
• Bounced 2 or more checks
• Failed to make a monthly/ minimum payment on credit card, AAFES, NECOM account, or Military Star card
• Fell behind in rent or mortgage
• Was pressured to pay bills by stores, creditors, or bill collectors
• Had telephone, cable or internet shut off
• Had water, heat or electricity shut off
• Had a car, household appliance or furniture repossessed
• Failed to make car payment
• Obtained payday loan
Percentage answering yes to one or more of the answers to the question at right
26
30
34
38
42
46
50
CY 02 CY 03 CY 04 CY 05 CY 06 CY 07 CY 08
Army Navy MC AF DoD Linear (DoD)
Overall trend within tolerances: Little to slight increase in members appear to be reporting
difficulties with maintaining finances
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Good news……? Our Service members and their families are not immune
from the storm, but they do have some shelter:– Guaranteed paycheck– Spousal employment programs– Low-cost child care programs– Medical/dental benefits– Commissary/Exchange privileges & other installation support– Special pays & moving allowances– Tax-free housing and subsistence allowances– Only 25-30% own homes as primary residence
And……
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Started in 2003 to reduce the stressors associated with financial issues on Service members and families
Education, resources, protectionsFederal, state, local/non-profit outreach and programsPlatform represented by 8 “Financial Pillars”
The DoD Financial Readiness Campaign
DoD has been emphasizing financial readiness as a critical component of mission readiness long before
the current economic crisis:
DoD has been emphasizing financial readiness as a critical component of mission readiness long before
the current economic crisis:
Financial Readiness = Mission ReadinessFinancial Readiness = Mission Readiness
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
The Pillars of Personal Financial ReadinessGood Credit
FinancialStability
RoutineSavings TSP/SDP
SGLI/Insurance
Low %Loans
SecurityClearanceMWR
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Military Saves 2009 22 February – 1 March 2009 Events planned at installations world-wide Incentivized savings programs at banks & credit unions Saver Pledge Quarterly themes:
– 1st quarter: Save and Invest
– 2nd quarter: Youth Financial Readiness
– 3rd quarter: Debt Reduction
– 4th quarter: Retirement
Build Wealth, Not Debt!Build Wealth, Not Debt!
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
“The Right Information, at the Right Time, to the Right People”
Delivering correct, user-friendly information Reaching Guard and Reserve families Reaching geo-isolated families Meeting emerging expectations of new
generations “High Tech-High Touch” Building a worldwide, trusted communication
system to connect with troops and families
Changing Community = Changing ServicesChallenges
The Digital Generation
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Military OneSource Military One Source (www.militaryonesource.com)
– 24/7 world-wide assistance, on-line and by phone
– “Money” Section
– Telephonic financial counseling or face-to-face upon request Effective 17 Nov: Partnership with NFCC
– Mortgage/foreclosure assistance
– Referrals, connections to key helping agencies
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Installation/Unit Financial Managers/Specialists Military One Source
– Telephonic counseling
Military Family Life Consultants– “Personal Financial Counselors” (PFC)
– AFC/CFP-certified
– On-demand assignments upon installation request
– Briefings, one-on-one counseling, education & training
Financial Readiness Partners
Financial Counseling
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
FINRA initiative in partnership with AFCPE & NMFA Program:
– Personal Finance and Financial Counseling & Debt Management– Study group webinars– Examinations– Practicum hours (scaled)
200 selectees from 2000 applicants– 172 active participants (11% drop rate)– All Services, components– Status: 31 AFC-certified, 7 finalizing cert process
Practicum hours Employment opportunities following certification
Military Spouse Fellowship Program
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Financial “Roadshows” Purpose: to assist installation commanders in providing financial education and
resources to help their troops and families Available to installation commanders by request at no cost
Tailored to the needs of the installation* Roadshows feature:
– Financial/Motivational Keynote speakers
– General session presentations & breakout workshops
– Exhibit Hall/Display booths
– One-on-one financial counseling (PFC)
– “Leave behind” teams
– Practicum/employment support for Spouse Fellows pursuing AFC certification
Installations encouraged to utilize all installation resources– Family Centers, Commissary/Exchange, MWR, Legal Services, Chaplains, Child
Development/Youth Centers, Schools, Banks and Credit Unions
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
The Savage Truth on Money "America's Money Answers Man"
Sammy the Rabbit John Sileo
“Think Like a Spy”
Terry SavageJason Goodman
Guest Speakers
Identity Theft E
xpert
Dr. Robert Manning
Credit Card Nation
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Take Five: What I Wish I Had Known About Personal Finance Better Than a Budget: Develop a Spending Plan That Will Keep You On Track The Perils of Plastic: Avoid Drowning in Debt... Charge Wisely! Dream Big - Plan Now! Make Your Ideal Retirement a Reality Pay Yourself First: Why You Should Sign Up for the Thrift Savings Plan Today Have You Fed Your Pig Today? Simple Tips for Saving & Investing Ready for Everything? Insurance Essentials for the Service Member With or
Without a Family The Wheels You Want: Successful Car-Buying Strategies Home, Sweet Home: Strategies for Home-Buying and Protecting Against
Foreclosure You’ve Earned It! Making the Most of Your Military Benefits Before You Take Off: Financial Planning for Deployment Don’t Lose It! How to Protect Yourself Against Identity Theft
CDR Dave Julian, [email protected]
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Roadshow Locations
Luke AFB13 Nov 08Luke AFB13 Nov 08
Tinker AFB5 Nov 08
Tinker AFB5 Nov 08
Fort Drum5 Nov 08-30 Jan 09
Fort Drum5 Nov 08-30 Jan 09
Fort LewisMcChord AFB
4 Dec 08
Fort LewisMcChord AFB
4 Dec 08
Grand Forks AFB29 Jan 09
Grand Forks AFB29 Jan 09
Little Rock AFB2 Mar 09
Little Rock AFB2 Mar 09
Buckley AFB18-19 Sep 09Buckley AFB18-19 Sep 09
FE Warren AFB22 Sep 09
FE Warren AFB22 Sep 09
Goodfellow AFB24 Jul 09
Goodfellow AFB24 Jul 09
Eglin AFB14 Jan 09
Eglin AFB14 Jan 09
Fort Sill9 Sep 09Fort Sill9 Sep 09
Scott AFB5-6 Jun 09Scott AFB5-6 Jun 09
Pentagon23 Feb 0927 Apr 09
Pentagon23 Feb 0927 Apr 09
Fort Polk6 May 09Fort Polk6 May 09
Lackland AFB10 Dec 08
Lackland AFB10 Dec 08
MCRD24 Feb 09
Fort Carson28-29 Sep 09Fort Carson28-29 Sep 09
USS Peleliu26 Feb 09
USS Peleliu26 Feb 09
NAVSTA San Diego23 Feb 09
NAVSTA San Diego23 Feb 09
MCAS, Miramar21Feb 09
MCAS, Miramar21Feb 09
Camp Pendleton25 Feb 09
Camp Pendleton25 Feb 09
Vanderberg AFB1-2 May 09
Vanderberg AFB1-2 May 09
Los Angles AFB26 Feb 09
Los Angles AFB26 Feb 09
Beale AFB7 Jan 09
Beale AFB7 Jan 09
Parris Island,MCAS
24 Feb 09
Parris Island,MCAS
24 Feb 09
Fort MyerMay 09(?)Fort MyerMay 09(?)
WRAMCMay 09(?)WRAMCMay 09(?)
Fort Belvoir24 Jan 09
Fort Belvoir24 Jan 09
Fort Meade10 Mar 09
Fort Meade10 Mar 09
Andrews AFB18 Feb 09
Andrews AFB18 Feb 09
Bolling AFB22 Jun 09
Bolling AFB22 Jun 09
NAB Little Creek25 Feb 09
NAB Little Creek25 Feb 09
Air Force Marine Corps Navy Army
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
FINRA Military Financial Confidence Survey Released 19 February 09 Purpose: capture military’s attitudes/perceptions about
retirement/finances Most pressing financial issues:
Other10%
Children's Education
6%
Rent/Mortgage5%
Emergency Fund7%
Making Ends Meet18%
Paying Down Debt29%
Retirement25%
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
FINRA Military Financial Confidence Survey
Conclusions:
– Military more likely to take an active role in financial planning
– Military has more realistic view of financial requirements/preparations
– More outreach required to raise awareness of TSP
– Military financial educational programs and services are positively influencing financial behavior
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Great News! Military Money magazine Fall 2007 Americans Well-Informed on Automobile Retailing Economics
(AWARE) reports:“America’s military personnel are particularly prepared for this major
financial event in their lives, more so than Americans in general….they are more likely than the average consumer to understand the process of buying and financing a vehicle, and to spend time researching their options”
0
5
10
15
20
25
30
35
40
45
1 2 3 4
Military
General Pop
1-Credit Card, 2-Vehicle Financing, 3-Furniture/Appliance Financing, 4-Home Improvement Loan
Military MembersResearch Financing
OptionsRespondents who
Completed > 3 hrs ofResearch
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
How Defense Credit Unions Can Help Continue to provide innovative, low cost products & services
– Incentivized Savings programs (Military Saves?), loan products, ATM fees; SHORT TERM LOANS (to replace payday lending alternatives)
Be accessible Be proactive in providing educational services
– Step up financial educational opportunities– Meet with installation/unit leadership– Know your installation Personal Financial Manager– Attend events, clinics, picnics (Ask about Financial Roadshows at your
base) Make appropriate referrals
– Military One Source, other DoD financial partner resources Know, understand Service members and families
– Local demands, stresses of deployment– Unique challenges
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Join us to help Service members and Families make sound financial
decisions.
Thank you for your 46 years of service to our Military!
Defense Senior Leadership Spouses’ Conference
NGB – Joint Family ProgramVolunteer Workshop
Defense Credit Union CouncilDefense Issues 2009
Questions?
CDR Dave Julian
Director, Office of Personal [email protected]
703-908-6236