CD FY09 Tactical Plan Status

FY09 Tactical Plan Status Report for Site Networking

Anna Jordan

April 28, 2009

CD FY09 Tactical Plan Status 2

Resolution of Past Action Items:From Tactical Plan for Network Infrastructure Upgrades

– Redundant triangle between GCC and other buildings• Core GCC switch has been approved, it is in queue to be

issued a purchase order

– 802.11n in deployed system - coverage, capacity, plans for support, impact?

• Coverage is in FCC and site 38. Purchase Request to add Wilson Hall has been submitted

CD FY09 Tactical Plan Status 3

Service Performance Highlights:Operations

Service Activity

Performance Metric

Performance Target

Operational Support for Core Device Uptime 99.9%

Operational Support for Other areas (CD owned)

Device Uptime 99.9%

End of Life Equipment (EOL) Replacement % of EOL devices replaced

20%

• Site networking gets service desk tickets for networking requests, such as additions and changes, which are not related to router uptime.

• Site networking now has a tool that can provide metrics on router uptime, this information will be available when this tool becomes production.

• We are moving to an ITIL based system and will be working with the Service Desk to develop and monitor better performance metrics.

CD FY09 Tactical Plan Status 4

Service Performance Highlights:End of Life Replacements & Maintenance

• End of Life system replacement

- There are zero dollars in the budget for EOL system - Replacements are not the same as network upgrades

- EOL is an ongoing effort.

CD FY09 Tactical Plan Status 5

Summary of Project Performance – Network Upgrades(for the period 01-Oct-2008 through 20-April-2009)

Project Deliverable / Milestone

Initial Completion

Target

% Complete(0,25,50,75,100)

Current Completion

Target

GCC Add Core Switch 9/2009 25% 8/2009

GCC, FCC,LCC Add Access Switches 9/2009 25% 9/2009

Upgrade WH Access Switches 9/2009 5% ?

Upgrade Switch Supervisor Modules 9/2009 25% 9/2009

Upgrade Switch Interface Cards 9/2009 25% 9/2009

Upgrade Village Wireless Network 9/2009 25% 8/2009

Upgrade VPN System and Capacity 9/2009 75% 7/2009

Diagnostic Tools and Utilities 9/2009 50% 6/2009

VOIP Production --- 0% ----

• Project completion dates are subject to change based on purchase requisition approvals and when equipment arrives.

CD FY09 Tactical Plan Status 6

Summary of Project Performance – Network Investigations(for the period 01-Oct-2008 through 20-Apr-2009)

Project Deliverable / Milestone

Initial Completion

Target

% Complete(0,25,50,75,100)

Current Completion

Target

VOIP - Pilot 9/2009 90% 5/2009

IPv6 9/2009 10% 9/2009

Network Tools 9/2009 100% 11/2008

Network Security 9/2009 25% 9/2009

• Network Investigations is testing and research of new technologies and products

CD FY09 Tactical Plan Status 7

Project Highlights:GCC Core

• GCC core switch purchase request was approved Feb.09, in purchasing queue for purchase order

• Completion of redundant core triangle action item is dependent on this switch.

• Deployment can significantly improve overall network performance by opening additional 10G data paths for traffic through core.

• This will be following the Cisco Enterprise Composite Network Model.

CD FY09 Tactical Plan Status 8

Project Highlights:Adding Switches

• Adding switches to GCC, FCC, LCC– The start of these projects are dependant upon experiment and collaboration requests for service to these computer rooms.– There is a risk is to the customers that need access to these areas if these additions are not completed.

– Help Desk and Visual Media Services have been directly placed on an intelligent switch via category 5 cabling– The delay in upgrading the KTI switches can impact users in WH. KTIs fail at a rate of 5 -10 per week and are not intelligent devices which

limits configuration options available for end users.– Estimate to remove, repair and put KTIs back in service is approximately $63/hr * 3 hours in labor costs ~ 100k per year– Upgrade proposal was submitted

• Upgrading WH switches

CD FY09 Tactical Plan Status 9

Project Highlights:Upgrade Village Wireless

• Purchase request for a Cisco mesh solution has been placed.

• This solution will provide wireless coverage throughout the village.

CD FY09 Tactical Plan Status 10

Project Highlights:Other upgrades

• Upgrade Switch Supervisor Modules– Upgrade of modules are needed to support high performance

cards and newer IOS– Switch supervisors have been replaced at WH and FCC

• Upgrade Switch Interface Cards- Upgraded cards provide faster packet forwarding, and interface

speeds- Cards have been upgraded at WH, FCC and GCC

• Upgrade VPN System and Capacity– Adding VPN licenses will provide path redundancy and

increased throughput– Licenses have been purchased and equipment has been

racked

CD FY09 Tactical Plan Status 11

Project Highlights:VOIP

• VOIP Pilot– There are 27 phones, 16 desktop and 11 wireless– Additional Requests to be on VOIP:

• TD Helpdesk– Have their own VOIP but would like to test ours– Requested 1 wireless and 5 desktop phones

• Site 37 – Have bad copper pairs and can not add more phones– Would like to start with 2 phones

• TD IB3– No more copper pairs in their area have requested that new building be VOIP only

– We are creating operational dependency on a pilot system

CD FY09 Tactical Plan Status 12

Project Highlights:VOIP

• VOIP Production– Current VOIP system does not have redundancy and all the Unified Communications features, it is a pilot system.

• Cisco Unified Communications integrates with Microsoft Exchange server and office communicator– If VOIP were to become production additional equipment, consulting and staffing would be needed– The VOIP pilot was successful– Is VOIP the near future direction of the lab or is it to remain a pilot for now?

CD FY09 Tactical Plan Status 13

Project Highlights:Network Tools

• Network Tools – Solarwinds Orion and Netcordia NetMRI were

evaluated– Both tools were purchased– Both tools are being implemented in production

• Working on access to all of network

• Integration with new Remedy for automatic ticket generation on errors

• CSI is evaluating Solarwinds to monitor their servers and applications

CD FY09 Tactical Plan Status 14

Project Highlights:Network Security & IPV6

• One of the areas being investigated is a DNS/DHCP replacement that can support DNSSEC and IPv6

• Integration into MISCOMP is needed• Looking at appliance based solutions for ease of

management and additional security• Narrowed list down to two vendors:

– Blue Cat

– Infoblox• Evaluation units on site now

CD FY09 Tactical Plan Status 15

Financial Performance: FTE Usage

Level 0 Activity: Site Networking % of FY Complete: 50%

Personnel Usage (FTEs)Current

Tactical Plan Level 1 Activity FTE-yrs FTE-mos

FTE-yrs (Ave/mo.) FTE-mos

% Consumed YTD

FY09 Forecast

Site Networking Investigations 1.65 19.80 0.97 5.80 29% ~100% Operations 5.45 65.40 5.82 34.90 53% >100% Upgrades 2.45 29.40 1.82 10.90 37% ~100%

Total 9.55 114.60 8.60 51.60 45%

Allocation Actual YTD

• Some of the percentages are lower than expected due to staff shortages• Network Investigations and Upgrades FTEs will increase in second half of fiscal year.

CD FY09 Tactical Plan Status 16

Financial Performance: M&S (Internal Funding)

Level 0 Activity: Site Networking % of FY Complete: 50%

Operating & Equipment M&S CD Internal Funding

Tactical Plan Level 1 Activity

FY Obligation

Budget

YTD Obligations

+ RIPS % Spent

Current FY08

Forecast

FY Obligation

Budget

YTD Obligations

+ RIPS % Spent

Current FY08

ForecastSite Networking

Investigations 20.4 0 0% <100% 0 0 0% ~100% Operations 409.6 541.1 132% >100% 0 0 0% ~100% Upgrades 224.8 0 0% ~100% 169.1 0 0% ~100%

Total 654.8 541.1 83% 169.1 0 0%

Operations M&S Equipment M&S

• There are designs under review and equipment being evaluated.– There will be additional purchase requests submitted for the second half of the fiscal year.

CD FY09 Tactical Plan Status 17

Tactical Plan Status Summary

• Status Summary

– Budget line item for EOL equipment was reduced to zero dollars– Wilson Hall upgrade proposal was submitted– Village Wireless solution purchase request was submitted– The future direction of the DOE will be DNSSEC and IPV6, site

networking is selecting new products. – VOIP pilot was successful, what is the next step?– FTEs usage is lower than expected due to staffing shortages.