cbr201802 webinar slides - spinal orthoses referring providers · macs have been producing and...

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~o PALMETTO GBA "' A CELERIAN GROUP COMPANY Stay Tuned for Webinar Audio dial-in: 863-208-0120; PIN: 256-7691# For technical assistance, send email to [email protected] CBR201802 Spinal Orthoses Referring Providers April 11, 2018 3:00 P.M. ET

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  • ~o PALMETTO GBA"' A CELERIAN GROUP COMPANY

    Stay Tuned for Webinar Audio dial-in: 863-208-0120; PIN: 256-7691#

    For technical assistance, send email to [email protected]

    CBR201802 Spinal OrthosesReferring Providers

    April 11, 2018

    3:00 P.M. ET

    mailto:[email protected]

  • CBR201802 Spinal Orthoses

    Referring Providers

    April 11, 2018

    3:00 P.M. ET

    Level II HCPCS codes are maintained and distributed by the Centers for Medicare & Medicaid Services (CMS).

  • CBR materials are prepared as a service

    to the public and are not intended to grant rights

    or impose obligations. The information provided in

    the CBR material is only intended to be a general

    summary. The CBR project has made every

    reasonable effort to ensure the accuracy of the

    information and web links provided in the CBR

    materials at the time of publication; however, the

    information and links within the material may

    change without further notice. It is the

    responsibility of the provider to remain up-to-date

    with program guidelines.

  • AnyMeeting Browser Support

    Recommended:

    AnyMeeting Support: www.anymeeting.com Newest version of Chrome or Firefox Windows 7 and higher/Mac OSX 10.8 or Linus/Obuntu Broadband internet with upload/download speed of 1 Mbps or more

    Latest version of Adobe Flash USB headset, cell phone, or landline Hardwire connection or telephone, as WiFi may be less stable

    *Internet Explorer, Edge, Safari may require additional plug ins, and are not recommended for viewing this webinar

    CBR201802 4

    http:www.anymeeting.com

  • Webinar Questions

    All attendee lines are muted

    Submit questions using the Q & A buttonthroughout the webinar

    Ask questions pertinent to webinar

    Email: [email protected]

    CBR201802 5

    mailto:[email protected]

  • Webinar Outline

    1. Introduction

    2. Coverage & Documentation Overview

    3. Data Sources & Results

    4. References & Resources

    5. Survey

    CBR201802 6

  • Webinar Protocol

    All attendee lines are muted

    Submit questions via Q&A function throughout the webinar

    Ask questions pertinent to webinar

    Email: [email protected]

    Contact MAC for specific claims questions

    CBR201802 7

    mailto:[email protected]

  • Webinar Objective

    Upon completion of this webinar, you should be able to:

    Demonstrate a general understanding of CBR201802: Spinal Orthoses Referring Providers

    Comprehend the results

    Locate policy references and resources

    CBR201802 8

  • mp=m Billini: Rqort ,(CBR)-.ac,es are co~a-ed ibyM.edic.areRmB. Durab1eMS>11EcalEqwpl!!l.!l!.1 Pro5th!!cics. O:rt:lu,lic:s o:n.dS,q,;, s MEPOS) .m>a they ""'fumish~oo aphy-,icim's omer orin.ddmtto aphy;idm~semCJ!S. I!l!l!flsth.i!r do not~Medicm"sd-=fici1ioaof.a brirne are not cc\emi!. The l!!ll!Oics re\i.e,.ed in mis repori in.cmde:

    i?eroanlage of illowed :il!El'ffi defuted as ,cu;rnm-fitted Pe:ro;,nrage of illowied :il!IVi= rubmitte~ v.mbom" vi..,it ,o tbe refemng jlroi.iJfer mrhm 90

    da'y; c: the MEWS smicl! dilte A~ge clwges per b:ne,ilc:i.!.rr fur 11!.e one,-year period

    The Office ofm,-pector ~Jal (OIG) i:ndudes onbose; in fue Work: Pim, Ffarol y.,..,. Wl report ,am.,! campo,re; M~c,e:rp,ymmt; fur braces to 11!.ose ofpri!l'ate im:-=oe rnmpanL, (noJt-Medicm payer,).. The orGm11de chese c.olllparisons in an effim to. :l!en.til) pocmtiailly v.S!Stafu! speoomg amt ro a.dj;u;i. ib.e fee sclJ.edJil.e for 11U!.()5e, to be m11re in lin.e v,,nn ooa, Me -care ~i1~!!13 . The, ;, u.rk PI.an al.so in.dlJdes m~ev.1'1! medi.

  • Webinar Materials

    References and Resources

    Webinar slides

    Recording of webinar

    Webinar Handout

    Webinar Q&A

    CBR201802 10

  • Acronyms Code Description

    ABN Advance Beneficiary Notice

    CMN Certificate of Medical Necessity

    DMEPOS Durable Medical Equipment Prosthetics, Orthotics and Supplies

    HCPCS Healthcare Common Procedure Coding System

    IDR Integrated Data Repository

    LCD Local Coverage Determination

    LCA Local Coverage Article

    NCD National Coverage Determination

    OTS Off-the-Shelf

    CBR201802 11

  • Coverage & Documentation Overview

    Level II HCPCS codes are maintained and distributed by the Centers for Medicare & Medicaid Services (CMS).

  • Topic Selection - OIG

    Medicare Supplier Acquisition Costs for L0631 Back Orthoses:

    2008-2011

    Claims for L0631 back orthoses more than doubled

    Medicare allowances increased from $36 million to more than $96 million

    Medicare payment amounts were more than 4 times greater than supplier acquisition costs

    CBR201802 13

  • Billing Patterns

    Billing may differ for many reasons:

    Physician sub-specialties

    Geographic location

    Under-served urban areas

    Rural areas

    Patient acuity

    More severe illnesses

    CBR201802 14

  • Definition

    Medicare defines braces as rigid or semi-

    rigid devices which are used for the purpose

    of supporting a weak or deformed body

    member or restricting or eliminating motion

    in a diseased or injured part of the body.

    CBR201802 15

  • HCPCS Codes

    HCPCS Code Type

    L0627 Custom-Fitted L0631 Custom-Fitted L0637 Custom-Fitted L0642 Off-the-Shelf L0648 Off-the-Shelf L0650 Off-the-Shelf

    CBR201802 16

  • Off-the-Shelf Orthoses vs Custom-Fitted Orthoses

    Off-the-Shelf Custom-Fitted

    Requires minimal self-adjustment for fitting Requires substantial modification

    Prefabricated Prefabricated

    May or may not be supplied as a kit May or may not be supplied as a kit

    Does not require expert fitting Requires expert fitting at delivery Certified orthotist or someone with specialized training

    CBR201802 17

  • Modifiers

    Modifier Description

    EY No physician or other licensed health care provider order for this item or service

    GA Waiver of liability statement issued as required by payer policy, individual case

    GZ Does not meet Medicares reasonable and necessary rules and no ABN was signed

    KX Coverage criteria has been met

    LT Left side

    RT Right side

    CBR201802 18

  • Repairs and Replacements

    Repairs: Covered to make item serviceable Billing should include HCPCS, purchase date, price, product name, model, justification of repair

    Physicians order or Certificate of Medical Necessity (CMN) is not needed

    Replacement: Refers to an identical or nearly identical item Replacement due to loss or irreparable damage (such as fire/flood) does not require physicians order

    Need physicians order to replace item due to irreparable wear or change in patients condition (based on reasonable useful lifetime)

    CBR201802 19

  • Documentation

    Documentation Requirements:

    Medical necessity

    Type of orthosis

    Detailed written order (DWO)

    Detailed description of modifications and fitting for custom fitted

    Proof of delivery (POD)

    CBR201802 20

  • Local Coverage Determinations and Articles

    Covers all DME Jurisdictions

    LCD: L33790

    LCAs: A52500, A55426

    CBR201802 21

  • Data Sources & Results

    Level II HCPCS codes are maintained and distributed by the Centers for Medicare & Medicaid Services (CMS).

  • Report Data

    Medicare Part B Referring Providers:

    By National Provider Identifier (NPI)

    Selected Spinal Orthoses HCPCS Codes L0627, L0631, L0637, L0642, L0648, L0650

    Extracted: January 24, 2018 from Integrated Data Repository (IDR)

    Dates of Service: October 1, 2016 September 30, 2017

    CBR201802 23

  • Summary of Findings

    Dates of Service: Oct. 1, 2016 Sept 30, 2017

    67,000 Referring Providers

    337,000 Beneficiaries

    $358 Million

    CBR201802 24

  • Metrics and National Statistics

    Percentage of Allowed Services Defined as Custom-Fitted

    Nation: 17%

    Percentage of Allowed Services Submitted Without a Visit to the Referring Provider within 90 Days of the DMEPOS Service Date

    Nation: 51%

    Average Allowed Charges per Beneficiary for the One-Year Period

    Nation: $1,043.58

    CBR201802 25

    http:1,043.58

  • Peer Groups

    For comparison with the individual providers

    State Medicare providers in the providers state referring spinal orthoses

    National All Medicare providers in the nation referring spinal orthoses

    CBR201802 26

  • Comparison Outcomes

    There are four possible outcomes:

    1. Significantly Higher

    2. Higher

    3. Does Not Exceed

    4. N/A

    CBR201802 27

  • Who Received a CBR?

    Significantly Higher Than Peers

    $5,000 Allowed Charges

    10 Beneficiaries

    2,166 providers received this CBR

    CBR201802 28

  • References & Resources

  • Comparative Billing Reports Comparative Billing Reports (CBRs) are ed ucational too ls administered by the Centers for Medicare & Medicaid Servk: es (CMS). They are developed and disseminated under contract by eGlobalTech, a womanowned Federal services firm based in Arlington , VA_

    The CBRs are disseminated to the prov ider community to provide insight into bill ing trends ac ross regions and policy groups. AJB MACs have been produc ing and d isseminating limited numbers of CBRs to targeted providers for many years. CMS has now formalized and expanded the program to a national level. T he program also inc ludes a CBR Support Help Desk that providers can contact to ask questions regard ing ttle CBRs. Following the release of each CBR, eGT w ill hOld an educational teleconference or webinar to educate providers on tne substance of tne CBR and to provide an opportunity to r providers to asl< questions.

    r.1ost Recent CBR

    t 1AC Contact I nforrnat1on

    Update Your Address

    Feedback.

    CBR Website

    http://www.cbrinfo.net

    About Us CBR Releases Education Recommended Links FAQs CBR Support Contact Us

    CBR201802 30

    http:http://www.cbrinfo.net

  • CBR201802 Web Page

    http://www.cbrinfo.net/cbr201802

    Webinar Sample CBR Statistical Debriefing Recommended Links FAQs

    CBR201802 31

    http://www.cbrinfo.net/cbr201802

  • Provider Self-audit

    Providers and suppliers have an obligation to ensure claims are submitted correctlyto Medicare

    Self-audits allow providers and suppliers to identify coverage and coding errors

    Refer to the following CBR sections for assistance Documentation and Billing References

    CBR201802 32

  • CBR Support Help Desk

    MondayFriday: 9:00a.m. to 5:00p.m. ET

    Toll Free 18007714430

    Email: [email protected]

    CBR201802 33

    mailto:[email protected]

  • Contacting MACs

    Providers should contact the Medicare Administrative Contractor (MAC) for assistance with:

    Claim Information

    Documentation Requirements

    Billing and Coding

    CBR201802 34

  • PECOS and NPPES

    Provider Enrollment, Chain, and Ownership System (PECOS) and National Plan and Provider Enumeration System (NPPES)

    Sources for contact information used for the CBR

    Correct your mailing information in PECOS at https://pecos.cms.hhs.gov/pecos/login.do

    Correct your contact information in NPPES at https://nppes.cms.hhs.gov/

    CBR201802 35

    http:https://nppes.cms.hhs.govhttps://pecos.cms.hhs.gov/pecos/login.do

  • Questions & Answers

  • We make every effort to address all questions submitted during our webinars. However, we cannot provide responses related to coding issues or to specific claims/scenarios. Since your Medicare Administrative Contractor (MAC) makes the determination to pay or deny a claim based on the CPT or HCPCS codes, medical documentation and description of the circumstances, and we do not have access to this documentation, we cannot respond to these types of questions. Please contact your MAC with questions that we do not address or if you identify any claims discrepancies while reviewing your CBR. The contact information for your MAC is located at http://go.cms.gov/IMap.

    37

    http://go.cms.gov/IMap

    Stay Tuned for WebinarCBR201802 Spinal Orthoses Referring ProvidersDisclaimer 2AnyMeeting Browser SupportWebinar QuestionsWebinar OutlineWebinar ProtocolWebinar ObjectiveSample CBRWebinar MaterialsAcronymsCoverage & Documentation Overview Topic Selection - OIGBilling PatternsDefinitionHCPCS CodesOff-the-Shelf Orthoses vs Custom-Fitted Orthoses ModifiersRepairs and ReplacementsDocumentationLocal Coverage Determinations and ArticlesData Sources & ResultsReport DataSummary of FindingsMetrics and National StatisticsPeer GroupsComparison OutcomesWho Received a CBR? References & ResourcesCBR WebsiteCBR201802 Web PageProvider Self-auditCBR Support Help DeskContacting MACsPECOS and NPPESQuestions & AnswersDisclaimer 3