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CBHI Service Utilization July 1, 2009 through December 31, 2009 DRAFT – For Policy Development Purposes Only Prepared by Office of Behavioral Health staff

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CBHI Service Utilization. July 1, 2009 through December 31, 2009 DRAFT – For Policy Development Purposes Only Prepared by Office of Behavioral Health staff. Utilization of CBHI Services July 1, 2009 through December 31, 2009 – DRAFT for Policy Development Purposes Only. - PowerPoint PPT Presentation

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Page 1: CBHI Service Utilization

CBHI Service Utilization

July 1, 2009 through December 31, 2009DRAFT – For Policy Development Purposes Only

Prepared by Office of Behavioral Health staff

Page 2: CBHI Service Utilization

2

Utilization of CBHI ServicesJuly 1, 2009 through December 31, 2009 –

DRAFT for Policy Development Purposes Only

Penetration Rate for Managed Care Enrolled MassHealth Members, under 21, Receiving CBHI Services

   

Number of Managed Care Enrolled MassHealth Members under 21: *

   

CBHI Services YTD Number of Unique Utilizers Percentage

Intensive Care Coordination 4,135 *

Family Support & Training 3,206 *

In-Home Therapy  4,029 *

In-Home Behavioral Services 64 *

Therapeutic Mentoring 1,176 *

Youth Mobile Crisis Intervention 5,504 *

* Data will be available next reporting cycle.

• This data represents the estimated number of service utilizers of each CBHI service.• This data is based on Managed Care claims data on members for whom providers have billed each of the listed CBHI services.  The data is submitted to 

MassHealth by each MassHealth managed care entity in the CBHI cost and utilization reports, and combined by Office of Behavioral Health Analytic staff.• The estimated number of utilizers is slightly inflated because members who switch between plans are counted more than once.

Page 3: CBHI Service Utilization

3

Utilization of CBHI ServicesJuly 1, 2009 through December 31, 2009 –

DRAFT for Policy Development Purposes Only

Chart 3: # of Utilizers by Age and Month - Intensive Care Coordination

0

500

1000

1500

0-12 486 716 893 1093 1177 1290

13 - 18 441 658 848 1015 1123 1206

19-20 11 31 43 50 48 52

Jul Aug Sep Oct Nov Dec

Chart 1: Hours and Utilizers - Intensive Care Coordination

0

1000

2000

3000

0.02.04.06.08.010.0

# of Utilizers 938 1405 1784 2158 2348 2548

Hours Per Utilizer 7.4 7.3 7.3 7.2 6.4 7.4

Jul Aug Sep Oct Nov Dec

Chart 2: Hours Per Utilizer by Age and Month - Intensive Care Coordination

0.0

5.0

10.0

0-12 7.2 7.2 7.4 7.1 6.4 7.2

13 - 18 7.5 7.3 7.2 7.3 6.4 7.6

19-20 8.6 7.0 9.1 9.1 7.1 8.3

Jul Aug Sep Oct Nov Dec

• The data on this page represents the estimated number of intensive care coordination service utilizers and the average number of service hours that are billed per service utilizer.

• These data are based on Managed Care claims data on members for whom providers have billed the ICC service.

• The data is submitted to MassHealth by each managed care entity in the CBHI Cost and Utilization Reports, and combined by Office of Behavioral Health Staff.

• The estimated number of utilizers is slightly inflated because members who switch between health plans are counted more than once.

• Chart 1 is a summary report showing both estimated utilizers and average billed service hours per utilizer.

• Chart 2 shows average billed service hours by age group.• Chart 3 shows service utilizers by age group.

Page 4: CBHI Service Utilization

4

Utilization of CBHI ServicesJuly 1, 2009 through December 31, 2009 –

DRAFT for Policy Development Purposes Only

Chart 5: Hours Per Utilizer by Age and Month - Family Support and Training

0.0

5.0

10.0

0-12 5.2 5.7 5.9 5.4 5.3 6.2

13 - 18 5.7 5.6 5.9 5.8 5.5 6.6

19-20 6.2 6.4 5.8 7.9 5.9 6.0

Jul Aug Sep Oct Nov Dec

Chart 6: # of Utilizers by Age and Month -Family Support and Training

0

1000

2000

0-12 332 508 678 795 886 1005

13 - 18 274 423 580 705 774 864

19-20 10 19 28 31 37 37

Jul Aug Sep Oct Nov Dec

Chart 4: Hours and Utilizers - Family Support and Training

0

1000

2000

3000

0.02.04.06.08.010.0

# of Utilizers 616 950 1286 1531 1697 1906

Hours Per Utilizer 5.5 5.7 5.9 5.6 5.4 6.4

Jul Aug Sep Oct Nov Dec

• The data on this page represents the estimated number of Family Support and Training service utilizers and the average number of service hours that are billed per service utilizer.

• These data are based on Managed Care claims data on members for whom providers have billed the Family Support and Training service.

• The data is submitted to MassHealth by each managed care entity in the CBHI Cost and Utilization Reports, and combined by Office of Behavioral Health Staff.

• The estimated number of utilizers is slightly inflated because members who switch between health plans are counted more than once.

• Chart 4 is a summary report showing both estimated utilizers and average billed service hours per utilizer.

• Chart 5 shows average billed service hours by age group.• Chart 6 shows service utilizers by age group.

Page 5: CBHI Service Utilization

5

Utilization of CBHI ServicesJuly 1, 2009 through December 31, 2009 –

DRAFT for Policy Development Purposes Only

Chart 8: Hours Per Utilizer by Age and Month - In-Home Therapy

14.0

16.0

18.0

0-12 16.4 17.0

13 - 18 17.8 17.5

19-20 15.6 16.2

Nov Dec

Chart 9: # of Utilizers by Age and Month - In-Home Therapy

0

1000

2000

0-12 1429 1646

13 - 18 1223 1402

19-20 14 17

Nov Dec

Chart 7: Hours and Utilizers - In-Home Therapy

0400800

120016002000

0.04.08.012.016.020.0

# of Utilizers 1429 1646

Hours Per Utilizer 16.4 17.0

Nov Dec

• The data on this page represents the estimated number of In-Home Therapy service utilizers and the average number of service hours that are billed per service utilizer.

• These data are based on Managed Care claims data on members for whom providers have billed the In-Home Therapy service.

• The data is submitted to MassHealth by each managed care entity in the CBHI Cost and Utilization Reports, and combined by Office of Behavioral Health Staff.

• The estimated number of utilizers is slightly inflated because members who switch between health plans are counted more than once.

• Chart 7 is a summary report showing both estimated utilizers and average billed service hours per utilizer.

• Chart 8 shows average billed service hours by age group.• Chart 9 shows service utilizers by age group.

Page 6: CBHI Service Utilization

6

Utilization of CBHI ServicesJuly 1, 2009 through December 31, 2009 –

DRAFT for Policy Development Purposes Only

Chart 11: Hours Per Utilizer by Age and Month - In-Home Behavioral Services

0.0

10.0

20.0

30.0

0-12 3.1 8.8 12.7

13 - 18 8.9 15.7 19.8

19-20 19.5 2.9 5.3

Oct Nov Dec

Chart 12: # of Utilizers by Age and Month - In-Home Behavioral Services

0

10

20

30

0-12 4 14 24

13 - 18 2 7 9

19-20 1 2 3

Oct Nov Dec

Chart 10: Hours and Utilizers - In-Home Behavioral Services

0

10

20

30

40

0.02.04.06.08.010.012.014.016.0

# of Utilizers 7 23 36

Hours Per Utilizer 7.1 10.4 13.9

Oct Nov Dec

• The data on this page represents the estimated number of In-Home Behavioral Services utilizers and the average number of service hours that are billed per service utilizer.

• These data are based on Managed Care claims data on members for whom providers have billed the In-Home Behavioral Services.

• The data is submitted to MassHealth by each managed care entity in the CBHI Cost and Utilization Reports, and combined by Office of Behavioral Health Staff.

• The estimated number of utilizers is slightly inflated because members who switch between health plans are counted more than once.

• Chart 10 is a summary report showing both estimated utilizers and average billed service hours per utilizer.

• Chart 11 shows average billed service hours by age group.• Chart 12 shows service utilizers by age group.

Page 7: CBHI Service Utilization

7

Utilization of CBHI ServicesJuly 1, 2009 through December 31, 2009 –

DRAFT for Policy Development Purposes Only

Chart 14: Hours Per Utilizer by Age and Month - Theraputic Mentoring

0.0

5.0

10.0

15.0

0-12 6.6 8.7 9.7

13 - 18 6.2 10.6 10.7

19-20 7.4 12.9 11.2

Oct Nov Dec

Chart 15: # of Utilizers by Age and Month - Theraputic Mentoring

0

200

400

0-12 80 240 378

13 - 18 68 260 375

19-20 2 3 8

Oct Nov Dec

Chart 13: Hours and Utilizers - Theraputic Mentoring

0

200

400

600

800

0.02.04.06.08.010.012.0

# of Utilizers 150 503 761

Hours Per Utilizer 6.4 9.7 10.2

Oct Nov Dec

• The data on this page represents the estimated number of Therapeutic Mentoring service utilizers and the average number of service hours that are billed per service utilizer.

• These data are based on Managed Care claims data on members for whom providers have billed the Therapeutic mentoring service.

• The data is submitted to MassHealth by each managed care entity in the CBHI Cost and Utilization Reports, and combined by Office of Behavioral Health Staff.

• The estimated number of utilizers is slightly inflated because members who switch between health plans are counted more than once.

• Chart 13 is a summary report showing both estimated utilizers and average billed service hours per utilizer.

• Chart 14 shows average billed service hours by age group.• Chart 15 shows service utilizers by age group.

Page 8: CBHI Service Utilization

8

Utilization of CBHI ServicesJuly 1, 2009 through December 31, 2009 –

DRAFT for Policy Development Purposes Only

Chart 17: Hours Per Utilizer by Age and Month - Youth Mobile Crisis Intervention

0.0

5.0

10.0

0-12 6.1 5.9 6.3 6.3 6.1 6.0

13 - 18 5.6 5.8 5.6 5.8 6.4 6.1

19-20 5.3 5.4 4.9 4.5 5.8 5.3

Jul Aug Sep Oct Nov Dec

Chart 18: # of Utilizers by Age and Month - Youth Mobile Crisis Intervention

0

500

1000

0-12 189 215 321 373 346 347

13 - 18 418 427 611 711 623 612

19-20 118 124 138 142 124 122

Jul Aug Sep Oct Nov Dec

Chart 16: Hours and Utilizers - Youth Mobile Crisis Intervention

0

500

1000

1500

0.0

2.0

4.0

6.0

8.0

10.0

# of Utilizers 725 766 1070 1226 1093 1081

Hours Per Utilizer 5.7 5.8 5.7 5.8 6.2 6.0

Jul Aug Sep Oct Nov Dec

• The data on this page represents the estimated number of Youth Mobile Crisis Intervention service utilizers and the average number of service hours that are billed per service utilizer.

• These data are based on Managed Care claims data on members for whom providers have billed the Youth Mobile Crisis Intervention Services.

• The data is submitted to MassHealth by each managed care entity in the CBHI Cost and Utilization Reports, and combined by Office of Behavioral Health Staff.

• The estimated number of utilizers is slightly inflated because members who switch between health plans are counted more than once.

• Chart 16 is a summary report showing both estimated utilizers and average billed service hours per utilizer.

• Chart 17 shows average billed service hours by age group.• Chart 18 shows service utilizers by age group.

Page 9: CBHI Service Utilization

9

BH Service Utilization of Members Receiving ICCJuly 1, 2009 through December 31, 2009 –

DRAFT for Policy Development Purposes Only

Number of ICC Utilizers

% Using 24 Hour Level of Care

% Using Non-24 Hour 

Diversionary services

% Using Outpatient Services

% Receiving FS&T

% Receiving MCI Services

% Receiving In-Home Therapy

% Receiving In-Home Behavioral Services

% Receiving Therapeutic Mentoring

Jul 939 10.1% 11.9% 65.7% 59.7% 10.2% 16.3% N/A N/AAug 1,403 10.6% 11.6% 63.7% 61.5% 9.3% 20.0% N/A N/ASept 1,782 9.2% 12.4% 66.4% 66.9% 10.8% 20.7% N/A N/AOct 2,157 10.2% 12.2% 67.2% 65.2% 9.0% 21.4% 0.3% 4.1%Nov 2,346 8.3% 10.2% 64.4% 67.1% 6.7% 19.4% 0.4% 10.8%Dec 2,549 6.9% 9.9% 64.5% 70.9% 5.9% 22.1% 0.8% 15.6%

Percentage of ICC Utilizers Accessing other Behavioral Health Services

• This table represents the percent of youth receiving ICC who also used other Behavioral Health Services in that month.

• This data is based on the Managed Care claims data on members for whom providers billed ICC and other services  during  the  month.    The  data  is  submitted  to MassHealth  by  each  Health  plan  in  the  ICC  Key indicator report, and combined by Office of Behavioral Health Analytic Staff. 

• The estimated number of utilizers is slightly inflated because members who switch between health plans are counted more than once.  The numbers do not exactly match the data in the other charts, because they are based on a different report, which are run on a different date.