Financial & Property Advisors

CASE STUDY

Your Future Strategy

spirit.com.auDo IT with Spirit

Based in Queensland, Your Future Strategy are experts in financial planning. They bring together financial planning, SMSF and superannuation insurance, property investment and management, lending, accounting and legal advice - all in one place, giving them a holistic view of their client's entire situation.

Your Future Strategy's Needs

What started with a search for a new phone and video conferencing solutions, soon became a need for a complete network overhaul. When Your Future Strategy's offices began experiencing issues with the Internet and adding new photocopiers to their network, they realised there were issues with their existing system that could only be resolved by a new network.

As a group of professional mortgage brokers, financial planners and accountants, Your Future Strategy wanted help from a long-term technology partner who could make technology simple, and help them build a network that would stand the test of time.

After discussing their needs for now and provisions for the future, the team at Your Future Strategy quickly realised issues they were having with their current network could hinder future growth. Their existing system was expensive, antiquated and designed to suit their needs from many years ago. It added no value to their business. They wanted a network that could meet their needs as a business and grow with them in the future.

The business also needed security measures they could rely on to keep their data safe.

Because privacy isn't something businesses can just set up and "forget", our Managed Firewalls are consistently monitored and configured to meet both regulatory standards across various jurisdictions, and the needs of Your Future Strategy as a business.

The right approach can be complex and difficult to determine, which is why Your Future Strategy consulted our experts before choosing the best solutions for their business.

We wanted a partner that would be big enough to have the clout to sort those issues out but not too big that they still cared about the delivery for us. It was also important to us that the breadth of service offerings - we are looking longer term to migrate a desktop managed solution and we know Spirit has the capability for that.

Your Future StrategyAbout

Spirit x Your Future Strategy

Spirit Internet

Your Future Strategy's Surfers Paradise office uses a legacy fibre product on a low speed profile, but paid a premium for the connection. The service was commissioned many years ago and no longer represented value for money nor matched the requirements of Your Future Strategy's head office personnel.

A fast and reliable connection is now a vital component of any organisation, and that was something Your Future Strategy was struggling with - especially at their Surfers Paradise office. After discussing their requirements and existing leases, Spirit recommended the team utilised Fibre 400 / 400 Mb in their head office in Surfers Paradise and NBN TC4 100/40 to remote sites located in Brisbane and Sunshine Coast. As a result, Your Future Strategy saved money and time. Their staff are now able to enjoy faster and more reliable Internet. Spirit's flexible plans allowed Your Future Strategy to choose from a range of flexible speed and payment options to suit their immediate needs. Spirit Internet plans include:

▶ Highly scalable to 1Gb in future as customer needs evolve

▶ Dedicated business assurance team in Melbourne

▶ Business-grade SLA and 24/7 support

▶ Qualified project management function for service delivery

Spirit worked with Your Future Strategy's team to uncover their requirements and design a bespoke solution that would meet their complex needs. To deliver the performance they needed from their IT and tech, Spirit recommended several solutions:

Managed Firewall As a financial services business, security is a top priority for Your Future Strategy. Financial institutions Australia-wide are faced with a number of regulatory, social and ethical considerations and challenges in approaching the protection of their customers' data.

With several legal and privacy implications to consider, that's why our team recommended Spirit Firewall and Managed Routers. Our experts determined this approach would be the best solution for their online security needs.

Designed to deliver the performance required for critical business applications, Spirit Firewall and Managed Routers comply with global standards to provide a highly reliable connection. Spirit Firewalls are based on world-leading, Next Generation Firewalls (NGFW) from the industry's top vendors. We designed a tailored service developed to suit Your Future Strategy's needs. To ensure extra support, we supported Your Future Strategy's connection with 4G backup, which has allowed the business to avoid further costly downtime.

This feels more like a long term relationship as opposed to a quick sale. Even the changeover was smooth - for such a big migration we were expecting tethering issues but Spirit handled it very well."

SolutionThe

Spirit x Your Future Strategy

Managed firewall and router solutions from Spirit now mean that Your Future Strategy has secure, reliable access to the Internet and their data. Where their previous network made simple tasks like photocopying documents difficult, all tasks can now be completed with ease, leaving the team more time to get back to what they do best.

The migration went smoothly, with many team members unaware a change had even happened! There was minimal disruption, allowing the team to continue offering unencumbered support to their clients.

Previously, they had to go through an entire team of people to get the tech support they needed. They can now rely on Spirit to offer quick, reliable support with one contact for the services we are providing them.

Smart Solutions. Even Smarter Implementation.

At Spirit, we understand you need a technology partner you can trust. We specialise in offering a range of managed services for our customers that take the headache out of their IT.

As one of Australia's leading technology providers, we can take care of your whole IT and Telco stack in one place, with a single point of contact for everything.

Our team of experts have decades of experience delivering bespoke IT solutions. They will take the time to listen and understand your requirements, before designing and deploying a bespoke solution that grows as your business does. Our tailored implementations improve end user experience while also mitigating security risks. It's what we do.

ResultsThe

What was great about working with Spirit was that we were asked all the questions and provided with a proposal document outlining our needs and the solutions were tailored to our business. We were impressed with the level of service.

Spirit x Your Future Strategy

Get In

Touch NowLocations

Melbourne19-25

Raglan Street, South Melbourne

VIC 3025

Sydney510/46

Kippax Street, Surry Hills NSW 2010

BrisbaneLevel 7,

60 Edward Street, Brisbane City

QLD 4000

Gold Coast5

Commercial Drive,AshmoreQLD 4214

E sales@spirit.com.au P 1800 SPIRIT W spirit.com.au