case study customer service
DESCRIPTION
TRANSCRIPT
Customer Service Case StudyLisa Fields, M.S.
U.S. Airways Response
Silence
USAirways Auto Response
Note: I disclosed I was not flying Southwest Airlines
DESCRIPTION
TRANSCRIPT
Customer Service Case StudyLisa Fields, M.S.
U.S. Airways Response
Silence
USAirways Auto Response
Note: I disclosed I was not flying Southwest Airlines