career development center -- job search handbook 2012-2013

2012-2013

3Career Development Center Handbook

Our MissionThe MSUM Career Development Center supports students in discovering their passions by providing programs, education and services throughout their journey from student to professional.

[Job Search Handbook]

www.

mns

tate

.edu

/car

eer What can the Career Development Center do for you?

We offer services to support you at every stage of your college career, no matter what questions you may be asking.

What do I do with my life? What should I major in? What do I do with this major?

Career Counseling and AssessmentMeet with one of our professionals to discuss who you are, where you are, and where you are going! We can help you consider how you can make the most of your time right now to leverage your success for the future. Start early!

How do I find a job after college? Should I get an internship? Is graduate school right for me?

Job Search SupportLet the Career Development Center staff help you navigate through the job search process. Allow us to guide you if you need to write a resume, prepare a cover letter, or impress employers with your application. Don’t forget about interviewing and networking!

Have a quick question? Stop by our office in Flora Frick 151 to check out our walk-in office hours or email us at [email protected].

Find answers by connecting with us! No matter where you are on your path, let us help you find the next step to discover your passions. Check out one of our workshops or make an appointment to meet with our staff. Stop by the Career Development Center homepage!

[email protected]

Career Development Center


Career Four-Year Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Internships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Graduate School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Job Search tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Resume tips, dos and don’ts . . . . . . . . . . . . . . . . . . . . . . . . . .11 sample resumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 resume brainstorm worksheet . . . . . . . . . . . . . . . . . . . . . 19 resume headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 what employers look for when hiring . . . . . . . . . . . . . . . . 22 action words . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 the magic bullet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26How to write a cover letter . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 cover letter sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 cover letter tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 thank you letter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30About interviewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 behavioral interviewing . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 sample questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 how to dress for success . . . . . . . . . . . . . . . . . . . . . . . . . 36Who makes a good reference? . . . . . . . . . . . . . . . . . . . . . . . 36 sample reference sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Preparing for the job fair . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 what to bring along . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 during . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 after . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

[Table of Contents]

Minnesota State University Moorhead6

ACADEMIC CAREER PERSONAL/SOCIAL

FRESHMAN YEAR—IMAGINE

• Meet with your academic advisor and explore academic disciplines

• Sign up for introductory elective courses • Talk with faculty, actively participate in class • Create good study habits, maintain a solid

GPA

• Explore Occupational Outlook Handbook and related resources/books available at Career Development Center

• Attend Resume Workshop • Begin creating resume and seek a part-time

or summer job/internship • Make an appointment with Career

Development Center for a first resume review • Register with DragonCareers

• Join at least one of MSUM’s student organizations

• Spend extra time at an exciting volunteer experience or part-time job

• Make time for friends and family • Join a mentoring program • Utilize self-assessment tools through

Career Development Center

SOPHOMORE YEAR—INVESTIGATE

• Learn about career options for academic majors through Peer Advisor and faculty

• Begin to solidify major • Seek assistance developing an academic

plan with your advisor according to degree requirements

• Apply good study habits, maintain solid GPA

• Begin to research possible internship opportunities

• Attend Interview Workshop • Continue to develop and improve your

resume with assistance from Career Development Center

• Begin looking at summer/part-time employment related to your interests

• Join a professional organization related to your major

• Consider the benefits of studying abroad/National Student Exchange

• Review and reaffirm your values, interests, personality and abilities

• Participate in volunteer opportunities on campus or within community

JUNIOR YEAR—INTERACT

• Consider adding a minor to your academic plan

• Participate in an internship • Meet with your advisor to make sure you are

still on the right track for graduation • Consider the possibilities of graduate or

professional school • Maintain solid GPA

• Research companies/work environments • Interview professionals in field related to

your area of interests • Job shadow professionals in your field of

interest • Attend Resume Workshop for refresher • Revise resume • Network with faculty, staff and employers • Discuss career concerns with Career

Development Center and your advisor/faculty

• Start exploring post-college options • Develop a list of professional references

and keep in close contact with them • Begin the application process for graduate

school and take entrance exams, if applicable

• Continue to gain practical experience through activities, employment and community involvement

SENIOR YEAR—IMPLEMENT

• Meet with academic advisor and confirm graduation status

• Fill out all necessary graduation forms • Fill out, request and send all necessary

graduate school information , i.e., transcripts, financial aid, graduate assistant and scholarship applications

• Request letters of recommendation from faculty members

• Maintain solid GPA

• Have your resume critiqued by Career Development Center staff

• Attend Job Fairs and plan your job search strategy

• Participate in On-Campus interviews through Career Development Center

• Attend interviewing, resume and job search seminars

• Participate in a mock interview to gain competitive edge

• Research possible companies/organizations/employment options

• Construct portfolio, if applicable • Notify Career Development Center of any job

offers

• Join state and national professional organizations

• Continue to assess personal and professional post-graduation goals

• Utilize all services available through MSUM and continue to stay involved

• Continue to establish and maintain relationships on campus and throughout

[The Career Development Four-Year Plan]


[Inte

rnsh

ip]

According to the National Association of Colleges and Employers:

• 83% of employers surveyed said the primary focus of their

internship programs is to feed their full-time hiring program .

• Career fairs were ranked as the most effective activity for

recruiting interns .

• Respondentsreportedconverting53.3% of eligible interns into full-time hires .

• Medianacceptedsalaryforseniorswithaninternshipwasnearly

31% higher than the median accepted salary offer to non-

intern seniors .

• 42.3% of seniors who had internships and applied for jobs

received a job offer compared to 30 .7% of seniors without an

internship experience .

• 58.6% of interns in 2011 were offered full-time

positions .

What is an internship?An internship is a temporary position of employ-ment (can be paid or unpaid) where a student or recent graduate receives practical training in a specific field or position of employment.

Is an internship right for me?Some academic majors require or strongly encourage an internship. Most students choose an internship in an area of interest to them that coincides with their major. If your major does not require an internship, you may still want to strongly consider the opportunity.

Where do I look for an internship?Your academic department may have an email listserv where internship opportunities are shared. By far the best way to find an internship is through networking—which basically means by setting up meetings with people you know and trust (faculty, Career Development Center staff, family, friends, other professionals you may know) and talk to them about your career path. Another reliable source for internship postings is DragonCareers on the Career Development Cen-ter website. Just sign up for an account, upload your resume, and start browsing the list!

How many credits is my internship worth?

You can determine this by meeting with your departmental internship coordinator. In order for your internship to count for academic credit, it will be important to meet with this faculty member and/or your academic advisor in your major to ensure you have met the necessary academic requirements.

Do I have to take credits for my in-ternship to count?

Many students choose to apply for internships without taking academic credit. Employers think very highly of applicants who have completed successful internships. Some employers only accept interns that are taking internship credits, and others are happy to hire students (or new grads) who are not.

Due to the economy, interns are being given more responsibilities and opportunities to contribute.

• 77% say most important influence

for their decision is the candidate’s aptitude to

produce timely quality work

• Employerswanttoseeacandidatethatis

passionate, enthusiastic, and confident


[Graduate School]

Preparing for graduate school is often less about the answers and more about the questions you should ask yourself. Stop by the Career Development Center if you would like support through the process!

Graduate School Exploration Questions

My plan• WhatdoIwanttostudyingraduateschool?

• AmIreadytobecomeanexpertinthisfield?

• Whatismygoalaftergraduateschool?WhydoIwanttopur-suegraduateschool?Isitarequirementformyfield?

• HaveImetwithafacultymemberinthatdisciplinetogettheiropinionaboutgraduateschoolandwhetherit’srightforme?

The school• HaveIcheckedoutthewebsitesofthegraduateschoolsIam

considering (where I can find out: GPA requirements, GRE or other entrance exam requirements, application process details andmore)?

• DoImeettheminimumqualificationsfortheprogramIwant?

• HaveIcontactedtheuniversitytotalkwithacurrentstudentintheprogramtoanswermyspecificquestions?

• HaveImademyselffamiliarwiththisschoolandtheworkoftheirfaculty?

The details• HaveIgivenmyreferences6weeksnoticetopreparemyrec-

ommendationletters?

• HaveIhadatrustedfacultymemberandCareerDevelopmentCenterstaffreviewmyletterofapplication?

• Willthegraduateschoolreceivemyapplication30daysbeforethedeadline?

>

>

>


[Gra

duat

e Sc

hool

]

How to write a graduate admission essay (also known as a personal statement)

Recommended reading: Graduate Admissions Essays by Donald Asher

I. Paragraph One—Introduction a) Attention-getting first 1-2 sentences b) Explain what you will talk about in essay i) Past ii) Present iii) Future

II. Paragraph Two—The Pasta) What got you interested in physics (or, your topic area)b) Background/why graduate school/why this program

III. Paragraph Three—The Presenta) Experiences in collegeb) Grades, research, clubs, jobs… (things that expanded your interest)c) Your academic recordd) Personal characteristics you have that will help you succeed in graduate school

IV. Futurea) Why this graduate school (you will likely apply to more than one graduate school—

explain why you chose to apply to this school—what are the positive attributes the schoolhasthatcausedyoutoapply)?

b) Whatyouwanttoresearch/dointhefuture?Howwillthisgraduateprogrampre-pareyou?

V. Conclusion a) Summarize your essay b) Restate interest in grad school

What are they looking for?• Communicationstyle/writingability

• Futureplans—(example…pastdesiretogointophysics)

• Researcharea(s)ofinterest

• Abilitytoorganizeanessay

• Abilitytofollowdirections(essaylength,answeringthequestion)

The 4-5 Paragraph Essay• Lengthmaybedecidedbynumberofwords,4-5paragraphs,or2-3pages.

• Itisusuallyrecommendedthatyouwriteyourletterinthe1stperson.(Using“I”and“my.”)

>

>


[Job Search Tips]Full-Time Jobs Definition: According to US Department of Labor, the Fair Labor Standings Act (FLSA) does not define full-time employment orpart-timeemployment.Normallyfull-timeemploymentisabout30-40hoursperweek.(Morelike35+hours)

<Job Hunting>Get Experience

• With past experience you can show you have a proven track record for success

• Ifyouhaveexperience,employersmay not have to spend as much time/money/effort training you

• Youcanperformbetterintheinterview, be more familiar with topics, and expand on familiarity with examples from your performance

Stay Connected

• Neversaynotoanyoneofferingtointroduce you to someone else

• Connecttothe“offline”world;don’tlook for jobs only online

• Learnasmuchaboutthecompaniesthat interest you and consider your options

• Considerjoiningyouruniversity’salumni association . These groups host events that can help you land a position and can help you meet potential employers

<Employer perspective>• Employerswanttoseeacandidate

that is passionate, enthusiastic, confident and reliable

• 23%ofhiringmanagerssaycandidates ability to relate their experience to the job at hand is the most important factor in the hiring decision

• 63%saytheyviewvolunteerexperience as equally relevant experience to paid experience

• 21%viewthecandidate’sabilitytofitin with co-workers as the trait they most want to see

• 59%arelikelytohiretheircollegeinterns for full time

• 77%saymostimportantinfluencefortheir decision is the candidate’s aptitude to produce timely quality work

• 76%saythemostimportantiscritical-thinking and problem solving

• 73%valuethelevelofprofessionalism

• 59%aremorelikelytohireacollegeintern permanently if they have a reputation for asking for more responsibilities

<Mistakes to avoid>• Don’trelytooheavilyonyourparents’

help; it’s not unheard of for them to accompany their children to job fairs and even call hiring managers to convince them their child is best for the job(Thiswillreflectverypoorlyonyou.YOU will be expected to do your work, not your parent.)

• Don’toverlookjoboffersthatfalloutside of your ideal position

• Don’ttrytoembellishyourresume/application with certain details, (such as a position in a previous job). Companies do background checks, and most likely the lie will be found out

• Don’tapologizetoanemployerforyourlack of relevant experience. Focus on other activities that have challenged you

• Don’ttalkaboutcompensationtooearly in the process of hiring. No talking about salary until a job offer is on the table. If an employer asks you, “Whatsalarydoyouexpect?”Answerdiplomaticallybysaying,“Iamsureonce an offer is presented, we will be able to negotiate a salary that is favorableforbothparties”

<More suggestions>Apply effectively

• Filloutonlineapplicationscompletely and accurately . Fill out required sections along with sections that are not required

• Beconfident,butbeawarethatarrogance will hurt you more than help you

• Fewemployerswillhiresomeonetheythinkwillbea“problem.”Meaningtheywouldhavepoorcommunication skills, unfriendly, dishonest, and other negative personality traits

• Nevergiveup,setrealisticgoalsforyourself and recognize that you will probably need to start at the bottom

Interview well

• Showupontimefortheinterview,and be courteous during the interview i .e . don’t chew gum, don’t answer your phone, and don’t sit down first

• Becreativewithyouranswerstoquestionsintheinterview.Bepositive and authentic rather than only telling them what you believe they want to hear

• Understandthatthecompanyishiring you to help the business thrive more, so explain how you will perform that duty . If you can explain how you will make a company more money with your unique skills, you’ve got the job


When you write your resume…

1. Brainstorm • Makealistofworkexperience,volunteerexperience,certifications/training,memberships,skillsand

extra-curricular activities • ForideasusetheBrainstormingworksheetonpage19

2. Categorize • Decidewhichheadingstoincludeinyourresume • Grouptheitemsonyourlistaccordingtotheseheadings • Forcommonresumeheadingsseepage21

3. Expand • Elaborateondutiesperformedandonskillsusedorgainedthroughyourexperiences.Thesewillbe

turned into bullet points under each item • Tolearnhowtoturnyourdutiesandskillsintoprofessionalbulletpoints,seepage26 • Foractionverbsyoucanusetobegineachbullet,seepage24

4. Format • Organizeyouritemsbyusingaconsistentformatsuchas: Position Title, Organization, City, State Date • Followthissectionwithrelevantbulletpointsthatbeginwithactionverbs • Foraguidelineforformattingseepage12forsampleresumes

5. Review • ProofreadyourresumeandbringitintoCareerDevelopmentCenterforreview

[5 Steps to a Great Resume]

DO DON’T• Keepitdowntoonepage(therearefewexceptions)

• Useanappropriatefont(TimesNewRoman,Arial)and font size (11 or 12 pt.)

• Useconsistentformatting(spacing,capitalization,bullets)

• Emphasizeyourtransferrableskills

• Listtheuniversityfromwhichyoureceivedyourdegree

• Usehigh-qualitybondpaperwithanattractivetexture

• Useaprofessionalsoundingemailaddress(ex:[email protected])

• USE A TEMPLATE

• Includeaphotographorpersonalinformationsuch as age, marital status, or national origin

• Trytomakeyourresumelookcreativethroughcolored paper or pictures

• Usepersonalpronouns(I,my)

• Listhobbiesorinterestsunlesstheycontributetoyour overall objective

• Includeinformationaboutyourhighschool

Sally Jones 1819 479th St S Apt 1754 Fargo, ND 58103 701-895-3791 | [email protected]

Education_____________________________________________________________________________ Bachelor of Arts in Communication Studies Minor in Community Health Minnesota State University Moorhead (MSUM) Moorhead, MN May 2015

GPA 3.34; Deans List 2 semesters Earned college expenses working 20 hours per week while enrolled full time

Sales & Marketing Experience_______________________________________________________ International Reservation Sales Specialist, Airports International, Chicago, IL April 2012-Present

Developed excellent communication skills by booking routine to complex corporate domestic and international air, hotel, and car reservations by phone or email

Established strong customer relationships through providing client support in regard to navigating company website and changing/cancelling client reservations

Gained problem solving skills by communicating with airlines to assist clients with reservations Marketing & Promotions Intern, Rick’s Corner Grill, Fargo, ND November 2011-May 2012

Distributed event information to local businesses to promote events Photographed events to update company website and create company newsletter Updated daily event information on company website using BrightEyes software

Account Management Intern, Altru, Grand Forks, ND July 2010-September 2011 Gained communication skills observing sales executives and account managers in sales

presentations and client visits with employees and brokers Developed knowledge of insurance industry by completing projects in the large group tracking

system and broker certification process Obtained knowledge of internal and external communications through observing marketing and

public relations departments Observed corporate departmental responsibilities including pharmacy, corporate communications,

and human resources

Related Experience___________________________________________________________________ Customer Care Associate, Jade Systems, Atlanta, GA February 2009-May 2010

Demonstrated strong organization skills by assisting health care providers in updating and verifying insurance information

Communicated with patients and pharmacists by phone/email answering insurance questions

Volunteer Experience________________________________________________________________ Dogs are Special, Moorhead, MN; Chicago, IL, Atlanta, GA September 2010-Present

Demonstrated responsibility and resourcefulness by walking dogs Gained excellent problem solving and event planning skills by arranging dinner for 50 donors Raised $5000+ in 2001 for Moorhead Area Humane Society

Computer Skills ______________________________________________________________________ GDS travel agency software including BobsUncle and FraydieKat Word, Excel, PowerPoint, Adobe and Photoshop

General Resume #1

Ben Jefferson 214 96th Ave N, Moorhead, MN 56560 | 218.500.7396 | [email protected]

Education Bachelor of Science in Business Administration, Emphasis in Management May 2013 Minor in Leadership Minnesota State University Moorhead (MSUM), Moorhead, MN

Recipient of MSUM Upper Class Scholarship Served on College of Business & Industry Dean’s Advisory Board Maintained 3.25 GPA while working 35-40 hours per week

Internship Administrative Intern, Mercy Hospital, Allina Health, Coon Rapids, MN, Summer 2012

Acquired expertise of hospital departmental functions Supported analysts with data research regarding patient flow and demand capacity Expanded knowledge of HIPAA and OSHA standards and regulations

Related Experience Service Manager, Red River Valley Ford, Fargo, ND, August 2011-present

Directed operations and supervised 9 service repair technicians and 4 detailers Delivered excellent customer service to concerned customers; upheld corporate warranty policies Monitored loaning of fleet vehicles and facilitated customer check-in and check-out Managed use and maintenance of complex repair equipment, estimated $3,000,000 in value Interviewed, hired and oriented new service repair technicians Provided input for marketing team recommending service coupons and promotions for customers

Resident Assistant, Housing and Residential Life, MSUM, 2010-2011 Acted as leader and mentor for students living in campus residence halls Coordinated programs to encourage academic and social success for residents Completed intensive paper work as required by campus policy and state regulation Executed leadership skills through serving in multifaceted supervisory role

Leadership Healthy Students Committee, Hendrix Health Center, MSUM, 2010-2011

Developed professional communication skills while working with campus stakeholders on student health issues

Communicated feedback from students to committee members to ensure effective advocacy for student concerns

Dragon Ambassador, Office of the President, MSUM, Summer 2010-present Served as public relations representative for MSUM at alumni banquets and presidential socials Provided campus tours for prospective students; ushered and assisted during commencement

Students For Now Leaders Always, MSUM, October 2011-Present Donated time and talents to multiple nonprofit organizations in the Fargo-Moorhead Area Collaborated with other students to determine new and best ways to help community

General Resume #2

Samantha Wagner

1795 Appletown Road Octopusland, ND 12346

(212) 555-8914 [email protected]

EDUCATION Bachelor of Science in Paralegal

Emphases in Probate/Tax, Civil Litigation, and Commercial Law Minnesota State University Moorhead (MSUM), Moorhead, MN Expected May 2015

• GPA 3.12; Dean’s List, 3 Semesters

EMPLOYMENT Cumberson Family Restaurants, Green Lake Township, MN May 2009 -Present • Enhanced leadership abilities through supervising and training new employees • Communicated effectively with customers to resolve concerns

Dragon Swim School, MSUM September 2010 - Present

• Acquainted children ages 3 to 8 with water and life saving swimming skills • Informed and discussed with parents concerning progress of children

CAMPUS President, Minnesota State Paralegal Association Moorhead (MSPAM) INVOLVEMENT • Nominated and elected by peers • Raised $500 for Women’s Center

• Participated in Children’s Book Fair; Hornbacher’s Community Day • Team Captain for 2010 Relay for Kids

RELATED Civil Procedure COURSEWORK • Studied procedures, documents and techniques used in trial practice

• Drafted Complaint, Answer and Motions based on Minnesota Law

Debtor-Creditor/Bankruptcy • Studied laws on extension of credit, debtor/creditor rights, and bankruptcy, including

liquidation, business reorganizations, and adjustment of debts • Drafted Chapter 7 Bankruptcy using BestCase Software

Elder Law • Studied public benefits programs that provide economic maintenance and financing of

health care for elderly citizens, including Medical Assistance and Medicare • Prepared Health Care Directive for senior citizen in the community

Interviewing • Developed and practiced skills to elicit comprehensive factual information about legal

issues to assist client in understanding legal procedure

Legal Ethics • Studied laws governing professional ethics of attorneys with emphasis on Rules of

Professional Conduct and their implications for paralegals

Legal Research and Writing • Developed skills using the United States Code, North Dakota Century Code, Minnesota

Statutes, and Westlaw

Resume including coursework Low on experience? Applying for an internship?

This format can show employers how your classroom experience has prepared you.

Jordan Walburg 8859 Intersect Blvd. Moorhead, MN 56560 [email protected] | 701-999-8156 (cell)

EDUCATION: Bachelor of Arts in Biology with an emphasis in Health and Medical Science Minnesota State University Moorhead (MSUM), Moorhead, MN Expected May 2014

GPA 3.65, Dean’s List 3 semesters UNDERGRADUATE RESEARCH: Original habitats of turtles and slugs, MSUM Spring 2013-present Under the direction of Dr. Olivia Smitherwather

Employed population genetics to compare genetic diversity within populations of turtles and slugs in Northern Minnesota

Isolated DNA, utilized gel electrophoresis, NanoDrop spectrophotometer, & PCR

Goldfish predator detection, MSUM Spring 2012 Under the direction of Dr. Beltrom VonBeakerson

Monitored goldfish behavior as a response to predator cues in order to test whether bowl-raised goldfish can be trained to detect predators prior to release

Published in the American Journal of Fish, Summer 2012 PRESENTATIONS: Turtles are not sluggish! Spring 2013 Will present at MSUM Student Academic Conference Spring 2013

Composed 20-minute presentation on results of turtle and slug research for researchers/peers

Fish are awesome Fall 2012 Presented at National Association for Fish Science conference, Chicago, IL March 2012 Will present at MSUM Student Academic Conference Spring 2013

Poster presentation on process of publishing goldfish predator detection research

RELEVANT COURSEWORK: Super Advanced Biology, MSUM Spring 2012

Developed laboratory research skills and gained proficiency with XYZ and ZBS technologies

Incredibly Related Biology, MSUM Fall 2011 Advanced writing ability producing weekly 12-page lab reports in multiple topic areas

EMPLOYMENT: Administrative Assistant, Memorial Hospital, Moorhead, MN Summer 2012

Displayed organizational skills by sorting and prepping patient medical records

America Reads Tutor, Robert Asp Elementary, Moorhead, MN 2011-2012 Performed literary assessments based in fluency and comprehension

Jumpstart Teacher's Assistant, Fargo Public Schools, Fargo, ND Summers 2008 & 2009 Assisted with orientation program for incoming high school freshmen

ATHLETICS: Intramural Basketball, MSUM 2010-present

Maintained time management skills managing complex practice schedule Demonstrated high work ethic and dedication recruiting new team members

VOLUNTEER: Suicide Prevention Walk, Foundation for Suicide Prevention; Fargo, ND Fall 2012 Homeless and Hungry, Set up and organized food/clothing tables; Fargo, ND Fall 2012

Research Resume/CV For students applying to research-related fields and/or graduate school.

Robert Allen Jones

2737 470th St. S Apt. 364 | Fargo, ND 58103 | [email protected] | (701) 555-8414 Education_________________________________________________________________

Bachelor of Science with majors in Finance and Technology Emphasis in Industrial Management Minnesota State University Moorhead (MSUM), Moorhead, MN Expected December 2013

GPA 3.99; Dean’s List all semesters Courses: Advanced Financial Operations, Technology Management, Safety Regulation

Associate in Applied Science in Manufacturing Technology Minnesota State Community and Technical College (MSCTC), Moorhead, MN May 2010

GPA 3.75; Dean’s List Related Experience_____________________________________________________

Management Proceeded according to management and corporate requests and policies; utilized

information from frequent detailed reports to maintain efficiency Utilized Microsoft Excel to develop reports for corporate leadership illustrating

documentation of product inventory Demonstrated strong attention to detail by generating reports using internal MRP

software; trained new staff on MRP Utilized detail orientation to manage fleet schedules in order to route product to store

efficiently, resulting in increased revenue Demonstrated commitment to accuracy by maintaining responsibility for correct truck

orders to ensure compliance with corporate transportation procedures

Manufacturing Sustained focus on quality assurance by maintaining clean safe work areas Displayed intensive work ethic in inclement weather conditions and overtime hours Upheld stringent safety policy and procedure required for assembly line process Continuously improved efficiency by reorganizing and cleaning warehouse Illustrated high level of responsibility by monitoring complex machinery, tank levels, fuel

consumption, and flow rates of liquid to ensure proper rate of function for machinery resulting in safe working conditions and efficiency

Managed time effectively accomplishing tasks within brief timeframe to meet deadlines and OSHA regulations

Employment______________________________________________________________

Manufacturing Associate, Bobcat, West Fargo, ND April 2011-Present Operator, Energy Reclamation, Wilson, ND Summer 2010 Area Lead—Receiving, Sal’s Hardware, Fargo, ND April 2008-September 2010 Equipment Operator, Jamestown Technologies, Jamestown, ND Summer 2007 Assistant Groundskeeper, Wilson Municipal Golf Course, Wilson, ND Summer 2006 Jones Family Farm, Jamestown, ND

Functional Skills Resume If the majority of your work experience is in the same field (customer service, human services, construction, the like),

you may want to develop this type of resume.

Sarah Jackson 1203 7th Avenue North, Underwood, MN 56586 | [email protected] | 219-555-2135 EDUCATION_______________________________________________________________________ Bachelor of Science in Elementary Education emphasis in Social Studies Minor in Teaching English as a Second Language Minnesota State University Moorhead (MSUM), Moorhead, MN GPA 3.95 May 2013 CLASSROOM EXPERIENCE_________________________________________________________ ELL Student Teacher, Fargo High School, Fargo, ND Spring 2013 Initiated and designed team-building/language enhancing activities for students to gain language

skills and build personal connections Planned and implemented summer curriculum through collaboration and teamwork with cooperating

teacher and other summer school teachers

ELL Tutor, Lincoln Elementary School, Fargo, ND Spring 2012 Tutored caseload of 7 students, 3 days a week, to help students reach academic goals Collaborated with classroom teachers to enhance student success

ELL Tutor, Fargo South High School, Fargo, ND Spring 2012 Helped students with homework while maintaining a positive and welcoming environment

PRACTICA EXPERIENCE___________________________________________________________ 5th Grade, Ellen Hopkins Elementary, Moorhead, MN Fall 2011 Integrated fluidly into 5th grade classroom as student/co-teacher for 3 weeks, all day-every day Successfully taught: Everyday Mathematics, differentiated reading groups, reading recovery and

running records

2nd Grade, Madison Elementary, Fargo, ND Fall 2011 Collaborated with 2 student teachers to create meaningful, hands-on, inquiry based lessons Became familiar with the school wide discipline plan, “Nurtured Heart” including positive

reinforcement, praise, and being proactive with student behavior

6th Grade, Fargo South High School, Fargo, ND Fall 2010 Created interactive game for ELL students to review test material and highlight language skills Observed, interacted, and taught students in 5 sheltered instruction classes including; Economics,

Western Civilization, U.S. Government, Political Science and Introduction to Social Studies

1st Grade, Cheney Middle School, Fargo, ND Spring 2010 Executed hands-on social studies lesson plans that utilized PowerPoint and Smart Board

5th Grade, Reinersten Elementary, Moorhead, MN Spring 2009 Observed specialized classroom that focused on behavior and etiquette Participated in “Parent Night” and implemented activities for students

RELATED EXPERIENCE____________________________________________________________ Recreation Leader and Coach, Parks and Recreation, Underwood, MN Summers 2003-2011 Planned curriculum 6 consecutive summers for children ages 3-12 in day camp environment Co-created and implemented Tiny Tots Sports program; coached ages 3-4

Student Orientation Counselor, MSUM 2010-Present Assisted incoming students to enable welcoming transition to MSUM Provided individualized support for group of 20-30 college freshmen throughout school year

Teaching Resume


• Omitthepersonalpronouns“I”and“my”throughoutresume • Useaprofessionalemailaddress.Usemnstate.eduaccount, or something like: [email protected]

EDUCATION SECTION

Formatting: Honors (if any), Degree title, Major, emphasis/minor College full name (abbreviation), City, State Graduation date

Example: Cum Laude, Bachelor of Science in Business Administration, emphasis in Marketing MinnesotaStateUniversityMoorhead(MSUM),Moorhead,MN May2012 • ListoverallGPA or Major GPA,whicheverisstrongest,omitGPAifunder3.00 • Beginwithmostrecentdegreeandworkbackwardslistingonlypost-secondaryeducation • Ifyouhavehadajobwhileenrolledinclasses,statethathere

Example: Bachelor of Science in Mass Communications, Emphasis in Public Relations Minor in Communication Studies MinnesotaStateUniversityMoorhead(MSUM),Moorhead,MNMay2014 • MajorGPA3.95;Dean’sList4semesters. • Recipientof3scholarshipsincludingMSUMUpperclassScholarship. • Worked15-20hoursperweekwhileenrolledfulltime.

RELATED EXPERIENCE SECTION

Formatting: Job Title, Company, City, State DatesExample: Marine Mammal Intern,SheddAquarium,Chicago,IL Summer2010

Everything should be in reverse chronological order (most current job first)Bullet points will: • Highlightaccomplishmentsrelatedtofuturepositiondesired • Showpromotionsorincreaseinresponsibility • Includetransferableordesirableskillsandaccomplishmentsorresults • Refertomagicbulletsheetonpage26

AWARDS/HONORS

List honors beginning with most significant. You may include honors under the Education section, if you pre-fer. Avoid repetition.

OTHER POSSIBLE SECTIONS AND HEADINGSACTIVITIES or PROJECTS or PRESENTATIONS or PUBLICATIONS - Present ability to work on a team, to present evidence of leadership ability and perseverance to carry a project to completion.

COMMUNITY INVOLVEMENT- Consider participation where you gained needed skills.

COMPUTERSKILLS-Listcomputerapplicationwithproficiencyleveldesignated.

LANGUAGES-Listlanguagesinwhichyouarefluent.Includeabilitytoread/write.

[Resume Tips]


[Brainstorming Worksheet for Resumes](Include EVERYTHING!)

1. EDUCATION

Degree,Major,Minor,Emphasis _______________________________________________________________

Dean’s List ______________________

GPA _________________ 2. EMPLOYMENT, INTERNSHIP, PRACTICUM

Title of Position Company, Location Dates

Detailed Duties Skill Acquired






3. EXPERIENCE *Post high school

(Campus Involvement/Athletics, Military, Leadership Roles/Offices held, Organizations, Clubs, International Travel)

4. SPECIAL SKILLS

(Languages, Art, Music, Computer)

5. AWARDS/HONORS

(Scholarships, Military Achievements, Girl Scout Gold Award, Eagle Scout, Pageants)

6. RELATED COURSEWORK *Omit Introduction classes

(Learning outcomes, presentations, research, projects)

7. VOLUNTEER WORK/RELIGIOUS INVOLVEMENT


Related Course WorkSpecial CoursesRelevant CoursesSpecial ElectivesCourse HighlightsSignificant Courses

Study AbroadInternational StudyLicensures/CertificationsConcentrationsAreas of Concentration

Internship: Examples• Computer Internship• Accounting Internship• Social Work Internship

Areas of ExpertiseRelated Experience

(Major) Experience: ExamplesBusiness, Accounting, Teaching,

Electronic, Management, Sales, Design, Illustration, Counseling, Theater

Professional DevelopmentOrganizational InvolvementProfessional OrganizationsProfessional InvolvementProfessional ActivitiesProfessional Workshops and

SeminarsWorkshops SeminarsSpecial Training

ConsultingCommunications ConsultantBusiness ConsultantSpecial ProjectsCollege Activities

College AchievementsRegional/State HonorsNational HonorsProfessional WorkshopsProfessional HonorsProfessional RecognitionProfessional Achievements

ResearchResearch ExperienceResearch InterestsThesis Topic

Leadership ExperienceLeadership SkillsLeadership Roles

Computer ExperienceComputer SkillsComputer LanguagesComputer ExpertiseTechnical BackgroundTechnical Skills

Instructional SkillsCommunication SkillsSpeaking SkillsWriting SkillsPhotography SkillsPublicationsCommunication SpecialtyOrganizational AbilityCapabilitiesSpecial Skills

Volunteer InvolvementVolunteer ActivitiesVolunteer ServicesCivic ActivitiesCivic InvolvementSchool and Community

ActivitiesCommunity Involvement

The following is a list of headings from which you may wish to make selections as you plan the organization of information on your resume. If you do not find a heading on this list that best describes an area of strength you have to offer, create one.

Community ActivitiesHuman Service ExperienceYouth ExperiencePublic Contact ExperienceCommunity ServiceVolunteer Experience

LanguagesSpanishFrenchFluency in SpanishInternational ExperienceLanguage BackgroundLanguage Experience

Other ExperienceOther EmploymentSummary of Experience

InvolvementAwardsAcademic HonorsHonorsLeadershipLeadership RolesSignificant AchievementsHonors/AwardsPersonal AchievementsPersonal RecognitionAchievementsAccomplishmentsOther RecognitionCollege Honors/ActivitiesActivities/OrganizationsSpecial HonorsAthletic Honors

[Ideas for Resume H

eadings]


The following are some of the skills and personal characteristics employers seek as they hire or staff projects for the 21st century:

□ interpersonal/written/oral communication skills/public speaking

□ integrity, honesty, reliability and realistic job expectations

□ problem solving

□ ability to learn quickly — demonstrated commitment to learning

□ flexible/adaptable

□ energetic

□ creative/innovative

□ ability to adapt to changing systems and to handle multiple tasks

□ visionary/ability to see the bigger picture

□ teamwork – works well with others and with diverse populations

□ management skills

□ ability to delegate

□ strong work ethic (willingness to do the necessary mundane tasks and the challenging work)

□ self-starter/initiative/consistent follow-through/drive/passion

□ organizational ability/detail oriented/time management

[What Employers Look for When Hiring]

Examples/Notes


□ ability to prioritize

□ commitment to meeting deadlines/personal accountability

□ strategic & breakthrough thinking — analytical ability

□ active listening skills

□ effective customer service skills/service-oriented attitude

□ leadership and willingness to accept supervision

□ risk-taker/entrepreneurial skills

□ technical skills related to specialty/computer capability

□ understanding of e-commerce

□ efficiencyminded;abilitytoeconomize;attention to bottom line

□ conflict resolution/negotiating skills

□ decision-making skills

□ positive attitude, self-confident, friendly, outgoing personality

□ tactful/positive sense of humor

□ professionalism/business etiquette

□ Career goals/focus – employers expect you to know what you want to do and why you are interested in their organization

(From National Association of Colleges and Employers Annual Report . 2011--present)

Examples/Notes


ACTION WORDS All of your bullet points should

begin with a verb .

Administered Advised Analyzed Approved Assigned Attained Authorized Chaired Consolidated Contracted Coordinated Delegated Determined Developed Directed Enforced Ensured Evaluated Executed Formalized Guided Headed Hired Initiated Influenced Instituted Launched

Acquainted Adapted Advised Answered Apprised Augmented BriefedBuiltCertified Charted Clarified Coached Collaborated Communicated Conducted Delivered Demystified Designed Developed Directed Distributed Educated Effected Empowered Enabled Enacted Encouraged Evaluated Expanded

Arbitrated BargainedBoughtCatalogued Centralized Consulted Convinced Documented Established Familiarized Identified Implemented Improved Increased Influenced Inspired Installed Investigated Judged Launched Led MaintainedMarketedMediatedMerchandizedModeratedNegotiated

Analyzed Assembled BuiltCalculated Charted Compiled Computed Conceived Conducted Designed Detected Developed Devised Eliminated Engineered Expedited Fabricated Facilitated Forecast Formed Generated Improved Inspected Installed Instituted Integrated

Administered Allocated Arranged Assisted BalancedBudgetedCatalogued Charted Collected Compiled Completed Contributed Corresponded Defined Determined Dispatched Distributed Documented Drafted

Acted Adapted Colored Composed Conceived Conceptualized Constructed Created Customized Designed Developed Devised Directed Drew

Led ManagedMediatedMonitoredMotivatedNegotiated Organized Originated Oversaw Pioneered Presided Prioritized Produced Promoted Recommended Represented Responded Reviewed Scheduled Sponsored Streamlined Steered Strengthened Structured Supervised Trained

Explained Facilitated Formulated Generated Graded Grouped Guided Implemented Influenced Informed Initiated Innovated Instituted Instructed Integrated Lectured Listened Originated Persuaded Presented Revolutionized Set Goals Stimulated Summarized Taught Trained Translated Tutored

Obtained Ordered Performed Planned Processed Produced Promoted Proposed Publicized Purchased Realized Recruited Reduced Reported Researched Retailed Reviewed Routed Saved Served Set Goals Sold Stimulated Summarized Surveyed Translated Vended

Interfaced Launched MaintainedMasteredModifiedMoldedOperated Overhauled Pioneered Prepared Processed Programmed Reconstructed Remodeled Repaired Researched Revamped Solved Streamlined Supplemented Surveyed Systematized Tested Upgraded Validated

Enlarged Evaluated Executed Filed Followed up Formalized Hired Identified Implemented Inspected Justified MaintainedManagedMonitoredOperated Ordered Organized Packaged Planned

Prepared Processed Procured Proofread Provided Purchased Recorded Resolved Scheduled Screened Secured Solved Specified Systematized Tabulated Transcribed Word processed

Established Fashioned Founded Formulated Generated Illustrated Initiated Innovated Instituted Introduced Invented Originated Performed Photographed

Pioneered Planned Produced Projected Redesigned Remodeled Revitalized Shaped Sketched Stimulated Transformed Visualized

LEADERSHIP/ MANAGEMENT

SALES

TECHNICAL

OFFICE

CREATIVE

TEACHING


Administered Amplified Analyzed Applied Articulated Assessed Audited Augmented BalancedCalculated Charted Clarified Collected Compared Compiled Concentrated Conducted Constructed Consulted Critiqued Detected Determined Diagnosed Discovered Documented Evaluated Examined Exhibited Experimented

Advanced Advised Aided Arbitrated Assessed Assisted Attended Augmented BackedBracedBoostedClarified Coached Collaborated Comforted Consoled Consulted Counseled Diagnosed Educated Encouraged Expedited Facilitated Familiarized Fostered Guided Helped Inspired

Adjusted Administered Allocated Analyzed Appraised Audited BalancedBoughtBudgetedCalculated Conciliated Cut Decreased Developed Dispensed Disbursed Distributed Doubled Downsized Eliminated Economized Exceeded Figured Financed Forecast Funded Gained Generated

Addressed Arbitrated Arranged Articulated Assessed Authored BriefedClarified Collaborated Communicated Composed Conducted Confronted Consulted Contacted Convinced Corresponded Critiqued Defined

Accelerated Accomplished Accredited forAchieved Adapted AdeptAdhered Advanced AdvocatedAppraised Appreciated forArranged Assured Attained Augmented AwardedBuilt/Cultivated

relationships with…

Cared forChanged Charged with

RESEARCH HELPING

FINANCIAL

COMMUNICATION

GENERAL

Explored Extracted Focused Forecast Found Generated Grouped Identified Inspected Integrated Interpreted Interviewed Invented Investigated Located MeasuredObtained Pinpointed Planned Prepared Processed Researched Reviewed Screened Searched Summarized Surveyed Systematized Unearthed

Instilled MediatedMentoredMinisteredMotivatedNegotiated Nourished Nursed Nurtured Optimized Promoted Reassured Referred Rehabilitated Represented Served Settled Supported Supplied Stabilized Streamlined Translated Treated Tutored Unified Volunteered

Increased Invested MaintainedManagedMarketedPlanned Projected Purchased Reconciled Reduced Reported Researched Retailed Saved Secured Sold Solicited Sourced Specified Supplemented Systematized Tested Tripled Underwrote Upgraded Upsized Vended

Deliberated Demonstrated Described Directed Drafted Edited Enabled Enlisted Facilitated Formulated Influenced Informed Interacted Interpreted Interviewed Lectured MediatedModeratedNegotiated

Persuaded Presented Promoted Publicized Published Reconciled Recruited Rectified Reported Spoke Summarized Taught Trained Translated Transmitted Unified Wrote

Chose Chosen forCo-authoredCollected Communicated Conceptualized Conserved Consultant toContributed ConvertedCoordinated Copy-editedDealt withDecidedDemonstrated Earned award

forElected toEmphasizedEnvisionedEstimatedEvaluated

Excelled Executed Expanded Facilitated First toFounded GatheredGuided HandledImproved Increased Initiated Integrated Involved inKnown forLaunched Led Optimized Organized Originated OutlinedOverhauled

MOREACTION WORDS

PerceivedPerformedPerformed Pioneered PrintedPrioritized Promoted Proposed Recognized as/forReduced losses Reduced the costRegulatedReorganizedResolved problems Restored RestructuredRetrievedRevisedSelected from/forSimplifiedSolved Spearheaded

SpecializedStandardizedStimulated Streamlined Strengthened SucceededSynthesizedTailored TrackedTrained Traveled UncoveredUnitedUpdated Upgraded Validated Visualized WonWorked closely


Bullet points can be powerful tools to show an employer detailed facts about your performance in a quick, easy and visually appealing manner. An employer only knows what you tell them directly. There is no need to put too much pressure on yourself as you write resume bullet points. Start small. Begin by mak-ing a list of your basic job duties. They might include: open/close the store, prepare deposits, make phone calls, or keep track of files. Once you have a list, use these steps to help you create effective bullet points:

If you saw these bullets on two different resumes,

who would you rather hire?

STEP #4 – ClarifyTake a second look at your duty. Ask yourself who, what, when, where and why. In the case of the‘Answeredphones’example,askyourself:WhowasItalkingto?Whatdidwetalkabout?Toadd to the example, if you spoke to customers at a billing center, you could potentially change ‘answeringphones’to“addressingcustomerbillingconcerns.

STEP #3 – ActionIt is important to avoid the use of personal pronouns (I, my) on your resume. Also, not all of yourfinishedbulletpointscanstartwiththephrase“Ilearned.”However,nowthatyouhaveastructure,selectacompellingverbtoreplace“Learned.”Ifyouneedhelp,takealookatthelistof“ActionWords”onpage24.

• Developedcommunicationskillswhileansweringphones.

STEP #2 – StructureStructure your bullet point around your duty and connected skill. Use this statement as a guide:

• “Ilearned__[skill]__bydoing/becauseIdid/whileIdid__[duty]__.”

• Ilearnedcommunicationskillswhileansweringphones.

STEP #1 – Duties & Skills• Answeredphones.

Asyoulookateachdutyonyourlist,thinktoyourself,“WhatdidIgetoutofperformingthisjobfunction?”Perhapsitwascommunicationskills,customerserviceexperience,organizationalskills,attentiontodetail,orleadership.Ifyouneedhelp,see“WhatEmployersLookforWhenHiring”onpage22.

[The Magic B

ullet]Original Bullet Point: • Answered phones.

Revised Bullet Point: • Developed excellent communication skills addressing customer billing concerns.


How to Write a Cover LetterFormatting

• Copyandpastetheheaderfromyourresume.• Listthedateandemployeraddress.• Addressthelettertoaperson.ex:Dear(Mr.)(Ms.)(Dr.): If name is unknown omit the salutation completely.

Cover letters should take up 60-75% of the page,

but should never be longer than one page .

Last Paragraph—Conclusion

• Requestthenextstepintheemploymentprocess,suchasaskingforaninterview or suggesting a time to meet.

• Suggestapreferredmethodofcontactingyou.• Saythankyou,leavespacetosignwithyoursignature.• Youcannevergowrongwith“Sincerely,”butsomeuse“Best,”or“Warm

Regards”.• Noteifaresumeorothersupportingdocumentsareenclosed.

Middle Paragraph(s)—Why ME?

Part A: Experience• Focusonthingsyouactuallydid:internships,jobs,classes,activities.

Part B: Skills• Focusonthingsyouaregoodatasaresult;thinktransferrableskills.• Ifyouareapplyingforaspecificposition,usekeywordsfromthejobposting/

description in this paragraph.• Give102tangibleexamplestoillustrate/describeyourskills

First Paragraph—Introduction: Why THIS job?

• Tellwhyyouarewriting,thenameofthepositionforwhichyouareapplying, and how you heard of the opening.

• Tocatchtheirattention,youmayalsobeginwithabriefsummaryofyour assets that would qualify you for the position.

• Besuretoexplainwhyyouareinterestedinthis specific position or opportunity. When people look for work they apply for multiple positions. Impress the employer by showing them you don’t just want any job—you want this job.

Three Part Structure

1

2

3[C

over

Let

ter]

[More on Writing Cover Letters]


The letter of application is just as important as your resume. Include one with every resume that you send unless a prospective employer provides other directions. Tailor this letter to each position for which you are applying. Make reference to the job and include highlights of your background that qualify you for it. Take care not to tell the employer what you want from them, but instead focus on what you can do for the employer. Generic letters simply do not work.Developeachlettersoitreflectswhatisofinteresttotheprospectiveemployerandsellsyourcapabilitiestotherequirements of the position.

Letter of Application (may be called a letter of interest or cover letter) – Send when applying for a known opening.

Letter of Inquiry – The purpose of this letter is to contact a school district or company about possible vacancies. Structure this letter to tell an organization why you are interested in them and outline your strengths. Include a resume.

A newer style is to copy and paste theHeader of your resume here instead .

Use last name or you can eliminate

salutation completelyif name is unknown.

Margins shouldbe even and letter

should be centeredfrom top to bottom.

Always sign your letters!

Note if a resume or other supporting

documents are enclosed.

Your Street Address OR City, State (Zip)

Current Date

Name of Person Title or Position Name of Company Street Address City, State (Zip)

Dear (Mr.) (Ms.) (Mrs.) (Dr.):

(First Paragraph) Tell why you are writing, the name of the position for which you are applying, and how you heard of the opening. To catch their attention, you may also begin with a brief summary of your assets that would qualify you for the position. This is usually not more than a two-sentence paragraph.

(Middle Paragraph[s]) Elaborate on your main qualifications, such as educational background, related work experience, professional involvement and leadership roles that relate to the position for which you are applying. Provide evidence and convince the employer that you have the personal qualities and motivation to perform well in the position. Do not merely restate the details included on your resume.

(Last Paragraph) Request the next step in the employment process, such as asking for an interview or suggesting a time to meet. Suggest a preferred method of contacting you.

Sincerely,

Your Signature Your Name (typewritten)

Enclosure(s): List names of documents enclosed


Additional Tips for Application/Inquiry Letters: • It is a good idea to know as much as possible about the company you are contacting. Be

sure you have visited the organization’s website. Get familiar with their mission and goals.

• Sell your qualifications to the position requirements whenever possible. Be honest. Provide evidence to support your claims.

• Don’t use a form letter. Prepare each letter individually and explain why you are interested in working for this particular employer. Use high quality paper and printing.

First and Second Paragraph Samples: First paragraph idea #1

I am writing this letter to express my interest in the Copy Editor position at the Amazingtown Herald.IhadtheopportunitytomeetwithJamesSmith,AssistantNewsEditor,attheYoungJournalistsofMinnesotaconferenceinBloomingtonlastweek.HerecommendedIapplyafterhe saw my portfolio and blog, youngnewswatcher.blogarena.com. I believe my passion for journalism and my experience writing and editing make me a top candidate for the position.

First paragraph idea #2I am writing in regard to the Construction Management Internship position available at WEBuild. As a junior at Minnesota State University Moorhead, I have had the opportunity to build professional skills, especially in CAD and leadership. After reading the WEBuild website, I know the company values being the leading contractor in the metro area. I especially appreciate how the site mentioned that this cannot be accomplished without integrity as a first priority. This strongly matches my value system, and as a result WEBuild is at the top of my list as I apply for an internship this summer.

Second paragraph idea #1I have often been recognized as an organized leader. Serving as President of Biology Club allowedmetheopportunitytoprovideleadershipandprofessionaldevelopmentto32studentswithmajorsinthesciences.InJanuary,togetherwithateamof3executiveboardmembersand26studentvolunteers,weputtogetheralocalacademicconferenceandcareerfair.Morethan20localemployersand150studentsmajoringinSTEMfieldsattended.Iwasproudtohave the opportunity to train the new president for next fall, and the plan is to make the event annual.

Second paragraph idea #2From a young age I was interested and talented in writing. It first became clear that I was going to be a teacher as an 8th grader. That year I started tutoring new American students in4thand5thgradewhowerebeginningtolearnEnglishwriting.Ifounditexhilaratingto develop activities for them and delightful to see their progress. I have found only more encouragement and passion as I have developed knowledge and experience through my education at Minnesota State University Moorhead. Student teaching in senior high English has felt like a natural fit for me, and I have enjoyed being involved in assisting the speech coach and journalism club advisor. I am confident that teaching the next generation to communicate, in what has become a very digital world, is a significant calling for me.

[Cover Letter Tips]

[Writing Thank You Letters]


A thank you letter is one of the most important yet least used tools in a job search. Use it to express your appreciation and to strengthen your candidacy. Send a thank you letter (or note) to those who helped you in your jobsearch.Whenusedtofollowuponinterviews,sendwithin24hourstotheindividualwhowillbemakingthehiring decision and to the person who arranged the interview asking that your thanks be expressed to others who were part of the interview process (name them, if possible).

Date Name of Person Title or Position Name of Company Street Address City, State (Zip)

Dear ______________________________:(First Paragraph) State the position for which you interviewed and the interview date and place. Express your sincere appreciation for their time and information.

(Middle Paragraph[s]) Include some reference to your conversation. Re-emphasize your strong points, or better yet, share a capability or accomplishment you forgot to mention in the interview. Draw attention to the match between your qualifications and the job requirements.

(Last Paragraph) Reaffirm your interest in the position and the company and use this as an opportunity to offer concise, helpful, job-related information not previously shared. Your appreciation and enthusiasm should be apparent.

Sincerely,

Your Signature Typed Name

Additional Tips for the Thank You: • Handwrittennotesareoftenpreferred.Ifyoubelievethatyouhave

established rapport with the interviewer/employer and you have good handwriting, a hand-written thank you card would be a good choice. Also, it may help make you memorable in a positive way.

Note: If you are not interested in the position, it is appropriate to thank the em-ployer (by phone or letter) and ask that your application be withdrawn.

Keep thank you letter brief—never more than

one page.

Set the tone of your letters to be warm and personal.

Sign your name!


Excellent interview:

You get a job offer!

Average interview:

You could get called back, but it is not certain.

Interview skills need significant improvement:

You did not get this job.

First Impressions First Impressions First ImpressionsYour appearance is professional; you’re wearing a business suit. You greet and shake hands with your interviewer correctly. Your conversation is enthusiastic and engaging.

You look nice, but do not wear a suit. Your greeting is appropriate, but you forget to shake hands with your interviewer. Your conversation is enthusiastic and engaging.

Your attire is unprofessional: You wear jeans or shorts to the interview. You do not greet or shake hands with your interviewer. Your conversation is not energetic.

Interview Content Interview Content Interview ContentYou are knowledgeable about the organization and position. You display poise and confidence. You relate your skills to the job very well.

You are knowledgeable about the position, but not about the organization. You display adequate confidence in your answers. You state your skills, but do not adequately relate them to the job.

You are not knowledgeable about the position or the organization. You are not confident in answering questions about yourself. You do not state the skills you have to do the job.

Interview Skills/Techniques Interview Skills/Techniques Interview Skills/TechniquesYou have excellent eye contact with your interviewer (without staring). Your language and grammar are appropriate(Nouseof“um”!)Youspeak at the correct speed.

You have adequate eye contact with your interviewer. Your language and grammar are adequate; you use“um”andotherinappropriateterms a few times, but not enough to disrupt the interview. You speak a little too quickly or too slowly.

Youlookatthefloororceilingwhen speaking. Your language and grammar are inappropriate. You speak too quickly or too slowly.

Closing Closing ClosingYou successfully convey your interest in the position. You ask appropriate questions. You thank the interviewer.

You convey some interest in the position. You are not prepared to ask questions. You thank the interviewer.

You do not show any interest in the position. You do not ask any questions. You do not thank the interviewer.

How Good Are Your Interviewing Skills?


Common Interview Questions1. Tell me about yourself. Expand on your resume.2. Whatareyourstrongest(weakest)personalqualities?3. Tellmeaboutaproblemyoudealtwithatwork.Whatcausedit?Howdidyouresolveit?4. Whatisthemostdifficultsituationyouhavefacedandhowdidyouhandleit?5. Doyouprefertoworkaloneorwithothers?Why?6. Howdoyoutakedirectionorcriticism?Giveanexample.7. Whatsupervisoryorleadershiproleshaveyouhad?8. Whatareyourshort-termcareergoals?Longterm?9. Whenyouarefacedwithanimportantdecision,whatstrategydoyouuse?10.Sharefivecharacteristicsthatyoufeelwouldmakeyoueffectiveinthisposition.

Common Questions for Students to Ask the Interviewer1. Whatdoyouseeaheadforyourcompanyinthenextfiveyears?2. Whatwillbeexpectedofmeasatrainee?Afterthetrainingprogram?3. HasyourcompanyhiredgraduatesfromMSUMoorheadinthepast?Ifso,whathas theirrecordbeen?4. Inyouropinion,whatisthemostrewarding(and/or,challenging)partofworkingforthiscompany?5. Whatareyourplansforexpandingthe(sales)department?6. Whatdoyouseeinthelong-termfutureforthisindustry?7. Howwouldyoudescribetheatmosphereofyourdepartment?8. Whatchallengeswillthepersoninthispositionbelikelytoencounter?9. Whatcharacteristicswouldtheidealcandidatepossess?10.WhowouldIbeworkingwith?Whowouldmysupervisorbe?

[Interview Tips]

Do Your Homework: Learn as much about the employer and industry as you can (their competition, products and services, number of employees, possible growth for the industry, and more) Review common interview questions and rehearse your response

Make a Good First Impression: Be on time and dress appropriately. Wear a dark or gray suit and keep jewelry and cologne to a minimum Shake the interviewer’s hand and make eye contact Balance your speaking and listening, and speak at an appropriate speed Be specific and support your answers with examples or descriptions

Show an Interest: Be enthusiastic Askappropriatequestions(Howwouldyoudescribe theatmosphereofyourdepartment?What challenges will the person in this position be likely toencounter?) After the interview, write a note to thank the interviewer for their time

Adaptedfrom“SecretstoInterviewSuccess”byTanyaMisnerLetourneau in Job Choices 2011: For Business & Liberal Arts Students


[Behavioral Interviewing] This interviewing strategy is designed to obtain the most information about past behavior as it relates to specific job skills.

Behaviorial description interviews are based on the premise that past actions are the best predictors of future behavior.

SKILLS Questions To Measure The Skills Needed

Organizational Skills Ability to set priorities Describe a situation in which you had several things to do in a limited time, such as study for exams and meet part-time job obligations. Whatleduptothesituation? Howdidyouhandleit? Whatwastheoutcome?

Ability to delegate Tell me about a time when you were in charge of something and had to let others help you. Whatwerethecircumstances? Howdidyouassignwork? Whathappened?

Interpersonal Skills Client relations Tell me about a time when you’ve had to deal with members of the public. Whowasinvolved? Whatdidyoudo? Howdidtheyrespond?

Ability to be a team player Tell me about a time when you helped complete a group project or helped resolve a group problem. Whatcausedtheproblemorledtotheneedfortheproject? Whatdidyoudo? Howwastheproblemresolvedorwhatwastheoutcomeoftheproject? Technical Skills Problem Solving Tell me about the most challenging or difficult problem you have faced at work, in college or as a volunteer. What decisions did you make and/or what steps did you take to resolve theproblem? Whatweretheresults?

KnowingLimitations Tellmeaboutatimewhenyouhadtoturntosomeoneelseforassistance. Whatwasthesituation? Whomdidyouaskforhelp? Whatwastheoutcome?

Continued on next page...


Leadership Taking Initiative Tell me about a time when you had to take charge and get a job done or resolve a difficult situation. Whatdidyoudo? Whathappened?

Influence Describeasituationinwhichyouwereabletopositivelyinfluencethe actions of others in a desired direction. Whatsortofleaderdopeoplesayyouare? Howdoyouknow? Areyousatisfiedwiththeirperceptionofyourleadership?

Emotional Control Anger Tell me about something that angered you on the job. Whatdidyoudoorhowdidyourespond? Whatwastheresult?

Personal Adaptability Tell me about the last time you were criticized by a supervisor/professor. Inyouropinion,wasthecriticismvalid? Howdidyouhandlethecriticism? Whatdidyoulearnfromthesituation?


Typically, a wide variety of questions can be used to gain information about a candidate’s job skills. Use these questions to practice so you will be able to market specific job skills effectively in the interview.

1 . Describe a time on any job which you’ve held in which you were faced with problems or stresses which tested your coping skills. What didyoudo?

2 . Give an example of a time in which you had to keep from speaking or not finish a task because you did not have enough information to come to a good decision.

3 . Give an example of a time in which you had to be relatively quick in coming to a decision.

4 . Tell me about a time in which you had to use your spoken communication skills in order to get a point across that was important to you.

5 . Can you tell me about a job experience in which you had to speak up in order to be sure that other people knew what you thought or felt?

6 . Give me an example of a time in which you felt you were able to build motivation in your co-workers or subordinates at work.

7 . Give me an example of a specific occasion in which you conformed to a policy with which you did not agree.

8 . Describe a situation in which you felt it necessary to be very attentive and vigilant to your environment.

9 . Give an example of a time in which you had to use your fact finding skills to gain information for solving a problem - then tell me how you analyzed the information to come to a decision.

10 . Give me an example of an important goal which you had set in the past and tell me about your success in reaching it.

11 . Describe the most significant written document/report/presentation which you have had to complete.

12 . Give me an example of a time when you had to go above and beyond the call of duty in order to get a job done.

13 . Give me an example of a time when you were able to successfully communicate with another person, even when that individual may not have personally liked you.

14 . Describe a situation in which you were able toeffectively“read”anotherpersonandguideyour actions by your understanding of their individual needs or values.

15 . What did you do in your last job in order to be effective with your organization and planning?Bespecific.

16 . Describe the most creative work related project which you have carried out.

17 . Describe a time in which you felt it was necessary to modify or change your actions in order to respond to the needs of another person.

18 . Give me an example of a time when you had to carefully analyze another person or a situation in order to be effective in guiding your action or decision.

19 . What did you do in your last job to contribute towardateamworkenvironment?Bespecific.

20 . Give me an example of a problem which you faced on any job you have had and tell me how you went about solving it.

21 . Describe a situation in which you were able to positivelyinfluencetheactionsofothersinadesired direction.

[Inte

rvie

w Q

uest

ions

]


[References]• Separate sheet from your resume

• Paste the header from your resume.

Reference 1 Cooperating Teacher, or Professor, Advisor or Current Supervisor

Reference 2 Professor, Advisor or Current Supervisor

Reference 3 Another professional who can speak about your work experience/skills

ONLY people that know you well and they need to know they are on this list!

Ask:Wouldyoufeelcomfortablegivingmeapositiverecommendationfor…?

[Interview A

ttire]

what to wear: what not to wear:

One of employers’ most significant criticisms of college students and new grads is their lack of professional dress. Be sure to pay careful attention to your appearance before leaving for a career fair or interview. If you would like specific tips, stop by the Career Development Center.

Thanks to LSU Baton Rouge, LA for this Graphic.

Sally Jones 1819 479th St S Apt 1754 Fargo, ND 58103 701-895-3791 | [email protected]

References___________________________________________________________________________ Name of reference, their relationship to you Current job title Complete address of reference Phone number

Email address

Dr. Mary Jenkins, Undergraduate research supervisor Assistant Professor of Psychology Bridges 399 Minnesota State University Moorhead 1104 7th Avenue South Moorhead, MN 56363 218.555.1000 [email protected] Matilda Rhodes, Internship supervisor Director of Human Resources Sanford Health 1000 Sanford Street Fargo, ND 58103 701.555.9999 Office 218.555.2222 Cell [email protected]

Steve Jackson, Former supervisor at Technology Services, Inc. Project Manager Microsoft 5000 Microsoft Street Fargo, ND 58103 701.555.7777 [email protected]

Sample Reference Page


[Preparing for a Job Fair]


Whether it’s an internship or future employment you’re seeking, you’ll get the results you want from attending a Job Fair. Job Fairs bring many employers who are looking for future employees under one roof. You’ll have opportunities to talk face-to-face with employers regarding job and internship opportunities.

The key to your success is PREPARATION. Employers want candidates who show confidence, are energetic and are interested in their organization. You’ll be more confident when you are prepared.

Before The Job Fair ChecklistDecide on a Focus.WhatdoyouwanttogetoutoftheJobFairexperience?Doyouwantto:

□Interviewforapositionoraninternship?

□Gatherinformationoncareersormajors?

□Gaincontactsatcompanies/districtsforfuturenetworking?

□Obtainemployment?

□Other?

Important Note: Instead of accepting your resume, employers may instruct

you to apply online. Employers do this for various reasons. Some employers catalog their

informationinanonlinerecruitingsystem.Otherswantto“test”youtoseeifyou’re

serious about their job or company. If employers instruct you to apply online, don’t let this

shut down your conversation with them. Tell the employer you will apply online but you

have some additional questions you’d like to ask about the company. Or, apply online before

you go to the job fair. This is where your research will pay off.

[Pre

pari

ng fo

r a

Job

Fair

]


Be prepared. The single most important aspect of going to a Job Fair is to make sure that you are prepared. Herearesomeguidelinestofollow:

• Prepare your resume and have it reviewed at the Career Development Center. Set up a one-on-one appointment.

• Research the companies/districts that are participating. Find out what positions are being recruited for by the employers. Research companies by using company/district websites.

• Prepare a one-minute introduction. Think about your strong points, your goals, the company and where you want to go within the company. Make sure you practice this introduction to ensure that you make an excellent first impression.

o Include your name, major, year in school, name of school, relevant skills and goals.

o Follow up with questions to get the conversation started.

o Rehearse your introduction out loud prior to the fair.

o Remember to give a firm handshake, good eye contact and smile. Look like you are happy to be at the Job Fair.

• Develop a response to questions the employer might ask you. You can practice interview skills with a MSUM Career Development Center Specialist or by signing up with Interview Stream.(Refertopage35withsamplequestions)

• Develop three or four questions that you would like to ask the employer. This shows that youhaveagenuineinterestinthatcompany.(Refertopage32withappropriatequestionstoask)

• Prioritize and make a game plan of what companies/districts you want to talk to and when. About10companiesisagoodstartingpoint.

• Decide on your professional attire. Women should dress in a professional looking suit, dress, or pantsuit. Men should wear a suit or jacket and dress slacks, and a shirt and tie. Wear polished, formal, but comfortable shoes. Limit jewelry to one set of earrings, one ring on each hand and cover up any tattoos and take out tongue and nose rings. Remember what impression you’re trying to make.

• Do not bring your cell phone unless the power will be turned OFF. Not silent; OFF!



What to bring along to a Job Fair?BringthefollowingitemswithyoutotheJobFair.Keepinmindthatresumes,references,and pens should be carried in a professional portfolio or folder.

• Resumes.Bring20-30resumeswithyou.Bringtwocopiesforeveryemployeryouare interested in.

• A Professional Binder. Employers at the Job Fair will have employer information and handouts to offer. A professional binder will allow you to store these materials along with your resumes and references. Include a black/blue pen to take notes after talking with the employers.

COMMON QUESTIONS TO EXPECT FROM EMPLOYERS

• Tell me about yourself. Tell me about your accomplishments.

• Givemeexamplesofyourworkexperiences.Howwouldthoseexperiencesbeofbenefittous?

• Whyshouldwehireyou?

• Whatinterestsyouaboutourcompany/district?

• WhydidyoudecidetoattendMSUM?

• Whydidyouselectyourmajor?

• Whydoyouwantthisposition?Whyourorganization?

• Whydoyouthinkyouwouldbesuccessfulinthisfield?

• Whatareyourshortandlong-termgoals?

• Whatthreethingsaremostimportanttoyouinajob?

• Whataccomplishmentsareyouthemostproudof?

• Whatmajorproblemshaveyouencounteredandhowdidyoudealwiththem?

SAMPLE QUESTIONS TO ASK EMPLOYERS AT THE JOB FAIR

• Whatisthemostchallengingaspectofthisposition?

• Whatdirectiondoyouseethecompany/districttakinginthenearfuture?

• Howisthemissionstatementofyourorganization/districttiedinto__department?

• Howdoyouseethecompanygrowingoverthenextcoupleofyears?

• Whatqualificationsareimportantforthisposition?

• Doesyourorganizationofferatrainingprogram?Whatdoesitinclude?

• Whatcareerpathsareavailableafterstartinginthisposition?

• Ifyouarenotcurrentlyhiring,whendoyouanticipatebringingonnewemployees?

[Pre

pari

ng fo

r a

Job

Fair

]


During the Job Fair Making a good impression. This is a very serious part of the job search process. Dress as you would for a formal interview. Take the following into consideration as you move through the Job Fair:

• Approach the employer’s table by yourself, not with friends.

• Show initiative and be assertive. Start with a firm handshake and your practiced introduction. The recruiter may also ask about your qualifications as they relate to the position so be ready to discuss several of your best strengths.

• Be enthusiastic.

• Demonstrate your knowledge of the employer and field of interest. Use your research on the company.

• Knowyourselfandyourresume.Knowyourskills,experiences,accomplishmentsandinterests. Be able to articulate them to the employer.

• Listen effectively. When waiting in line you can learn about the position and the company by listening to what is being said to the person ahead of you.

• Be responsive to the questions the employer asks of you. Make sure you give specific examples about your accomplishments and experiences.

• Gather handouts and business cards (if possible). Take notes between employer visits. A brief note will help you recall your conversation with the recruiter and any follow up you need to do after the fair.

• Take your time and be patient. Job Fairs don’t come along often. Make the most of it. Plan on spending as much time as you can. The more contacts you make at the fair the better your chances are for being contacted in the future.

• You will not be hired on the spot at the Job Fair. Your goal is to make a favorable impression so that you might be invited to the company to interview.

• Be polite to everyone at the Job Fair. You never know who might be connected to the companies you are interested in meeting.

• EvaluateyourexperiencesattheJobFair.Whatwentwell?Whatdidnotgowell?Whatdidyoulearn?Whatcanyoudodifferentlynexttime?

The Job Fair can be a little daunting. Before setting off into the sea of employers, develop a plan. Walk around to get a feel for the set-up and then carefully chart your own course. The location ofeachorganizationwillbemappedoutonafloorplanthatisavailableatthedoor.Useyourpriority list of the organizations you WANT to meet. Don’t pre-judge potential employers too much—youmaymissoutonopportunitiesifyoupassupaboothjustbecauseyou“think”youknow what they are hiring for.

Beflexiblewhentargetingcompanies/districts.Manageyourtimebyvisitingothercompaniesuntil lines are shorter. Don’t just visit with organizations that have expressed positions of interest to you. Talk with organizations where you would like to work. Your contact at the fair might pay off in the future.



After the Job Fair • Send thank you letters to all the employers you are interested in within 2

days of the fair. Thank you letters provide you additional exposure to the employer.(Refertopage30forasampleletter)

• If you were instructed to apply online, be sure to do so. Remember that some employers catalog information about potential candidates online instead of taking hard-copy resumes.

• Keepnotesontheemployer’stimelineinregardtofillingpositions.Whendo they expect to start the next round of interviews or when do they think theywilldecideontheposition?

• Call Backs. If the employer asked you to follow up with another recruiter or hiring manager, make sure to do so within a couple of days.

Flora Frick 151www.mnstate.edu/career8:00am-4:30pmWalk in hours daily—stop by, hours [email protected]

MinnesotaStateUniversityMoorheadisanequalopportunityeducator&employerandisamemberoftheMinnesotaStateColleges&UniversitiesSystem.

1104SeventhAvenueSouth•Moorhead,Minnesota56563

career development center -- job search handbook 2012-2013

Documents

college career

career options

career counseling

resume tips

job search tips

job search supportlet

job search handbookwww

job fair