Care Beyond Words

Training At-A-Glance:

Listening is an Act of Love Hope as a Therapeutic Tool Valuing Vulnerability Chronos & Kairos, a Time for Each Compassion Fatigue

Person-Centered Communication Understanding Dementia Behaviors Overcoming Barriers to Presence Connecting & Communicating with Dementia Validation Techniques Self-Care for Care Professionals Creating a Healing Environment of Care Normal Brain Aging Vs. Dementia Our Amazing, Aging Brain Establishing Trust Through Empathy

We Custom-Develop Each Training for Your Needs

Contact us at: 314-280-9973 or AnnaLehrke@Outlook.com www.CareBeyondWords.com

Care Essentials

Workplace Essentials

Respectful Workplace Giving & Receiving Feedback Conflict Management Creating a Learning Culture Sensitivity & Anti-Harassment

Participatory Leadership Cultural Competency Solutions for Stress Diversity & Inclusion Work/Life Balance

Soul & Spirit

Care Beyond Words is a division of Inclusion HR, LLC, offering training, speaking and consulting services with an emphasis on inclusion through strengthening person-centered communication, trust and relationship-building skills. We are recognized for listening to each client in order to build your mission, brand, values and audience in to the design of every solution. Anna has inspired over 3,000 participants on the local, state and national level to apply person-centered communication techniques in their lives and work. Anna earned a Bachelors Degree in Psychology from the University of Tulsa and Masters Degree in Human Relations from the University of Oklahoma. Anna’s work within the dementia care field began while working for Pathways Community Hospice.

Community Service & Advocacy: • Board of Directors – Lewis & Clark SHRM, Community Involvement Chair • Board of Directors – Community Council of St. Charles County • Committee Member – United Way’s Volunteer Certification Committee

Past Workshops Include: - Missouri League for Nursing - National Hospice & Palliative Care Organization - Regional End of Life Conference - BCI Inc Leadership Training on Sensitivity & Inclusion - Missouri Alliance for Home Care & Private Duty Conference - Professional Volunteer Managers Alliance - Metropolitan Volunteer Managers Association - Greater St. Louis Hospice Organization - Social Workers in Long Term Care - Long Term Care Educators Association - Person-Centered Communication Skills Training for: Pathways Community Hospice Christian NE Hospital Right at Home Private Duty St. Agnes Home Martha’s Hands Private Duty Mercy Hospital Community Care Center of Lemay Washington University Lindenwood University Webster University

Care Beyond Words

Anna Lehrke, MHR,

Executive Director

My vision is a world

where people who

communicate in

“other than verbal”

ways can participate

fully in life and

experience optimum

wellness, dignity

and joy.