Business white paper

Capture the cloudHP CloudSystem reference architecture

Business white paper | HP CloudSystem reference architecture

Table of contents

3 Introduction

3 HP CloudSystem overview

4 Basic HP CloudSystem architecture

5 HP CloudSystem Matrix

7 HP CloudSystem Enterprise

9 HP CloudSystem Service Provider

10 HP Cloud Maps

11 Bursting and hybrid clouds

11 Multitenancy

11 Expanding HP CloudSystem

12 Bolstering HP CloudSystem storage

13 Reinforcing security

14 Managing change and updates

15 Expanding business operations

16 Additional support for the service provider

17 Summary

18 Appendix: HP CloudSystem details at a glance

3

Business white paper | HP CloudSystem reference architecture

IntroductionAs a part of the HP Converged Cloud portfolio, HP CloudSystem is built on a common architecture that delivers the industry’s most complete, integrated, and open cloud platform. HP CloudSystem enables enterprises and service providers to build and manage services across private, public, and hybrid cloud environments with ease, reducing complexity and fostering business growth.

This white paper provides an overview of the HP CloudSystem architecture and highlights the many extensions and added capabilities that make CloudSystem the very best choice for delivering cloud-based services.

HP CloudSystem overviewHP CloudSystem is the most complete, integrated, open platform that enables enterprises and service providers to build and manage services across private, public, and hybrid cloud environments. With HP CloudSystem, an enterprise can provision and manage cloud services for users regardless of where those services are sourced—from local public resources. Services can be created and delivered in minutes. HP CloudSystem automates management capabilities, which speeds time to market, improves performance, and lowers costs by eliminating expensive and time-consuming manual procedures.

As shown in figure 1, HP CloudSystem is tailored for the requirements of enterprises and service providers at all stages of cloud maturity:

• HP CloudSystem Matrix delivers infrastructure as a service (IaaS) for private and hybrid cloud environments, allowing you to provision physical and virtual infrastructure in minutes.

• Full-scale deployment of private and hybrid cloud environments is provided by HP CloudSystem Enterprise, which lets you deliver self-service applications and adds infrastructure-to-application lifecycle management.

• HP CloudSystem Service Provider Program delivers advanced capabilities for service providers by facilitating the deployment of public and hosted private clouds that deliver complete service aggregation and management.

Each of these offerings is available as a small, medium, or large configuration, and each represents a further step in cloud capabilities. They can be expanded with additional hardware and software from HP and third parties, making HP CloudSystem suitable for virtually any desired variety or scale of cloud services.

Figure 1. Three integrated HP CloudSystem offerings provide a full range of cloud capabilities

HP CloudSystemService Provider

HP CloudSystemMatrix

HP CloudSystemEnterprise

Virtual and physical infrastructure provisioning (IaaS)

Cloud services broker(IaaS + SaaS + PaaS + XaaS)

CloudSystem

CloudSystem

CloudSystem

Application and service provisioning(IaaS + SaaS + PaaS + XaaS)

4

HP Converged CloudHP Converged Cloud is the industry’s only hybrid cloud delivery approach and portfolio based on a common architecture that enables you to build, operate, and use cloud services that span private, managed, and public clouds, as well as traditional IT. HP Converged Cloud is based on open standards and supports multivendor heterogeneous software and hardware. It is built on the industry-leading HP Converged Infrastructure, HP Management and Security, HP Information Management software, and OpenStack technologies.

By extending the power of the cloud across infrastructure, applications, and information, HP Converged Cloud provides you with choice, confidence, and consistency. This enables you to speed innovation, enhance agility, and improve financial management across their organization. As a part of the HP Converged Cloud architecture, HP CloudSystem provides a simplified, integrated architecture that is easier to manage and delivers flexibility and portability between private, public, and managed clouds.

HP CloudSystem and OpenStackHP CloudSystem uses OpenStack technologies to enable additional IaaS capabilities. The benefit of having an OpenStack-based technology is that it leverages a constantly evolving and improving community environment that is focused on enabling IaaS. These are value-added benefits for the current CloudSystem IaaS environment, including a more open API, a more flexible “plug-in” technology (allowing a more dynamic and fast-to-market way of adding capabilities such as new hypervisor support), and more portability across hybrid and heterogeneous environments (including various OS/hypervisor/platform environments). OpenStack provides consistent, open APIs for the hybrid cloud. HP is writing to these APIs and leveraging HP differentiated extensions.

Basic HP CloudSystem architectureIn cloud computing, scalable and elastic IT capabilities are delivered as services to customers using the Internet or an intranet. The most important characteristics of an enterprise-level cloud are a self-service portal; a pool of shared resources; the automated provisioning, flexing, and release of those resources; a facility to meter and charge for usage; and ubiquitous access. HP CloudSystem has all those capabilities, and more.

HP CloudSystem employs the three-layer architecture shown in figure 2. Within this architecture:

• The supply layer provides all the infrastructure services for CloudSystem; it includes physical and virtual assets such as servers and storage.

• The delivery layer delivers infrastructure and applications as services.

• The demand layer contains the self-service portals, where services are consumed by end users or subscribers.

Figure 2. The HP CloudSystem three-layer architecture includes supply, delivery, and demand capabilities

Business white paper | HP CloudSystem reference architecture

Storage Power and cooling Network Servers

Demand layerService consumption

Delivery layerService delivery

Supply layerInfrastructure services

OpenStackServices API

5

HP CloudSystem MatrixHP CloudSystem Matrix provides IaaS for private and hybrid cloud environments, allowing you to provision both physical and virtual infrastructure in minutes. This offering includes a self-service infrastructure portal for quick auto-provisioning, along with built-in lifecycle management to optimize infrastructure, manage resource pools, and help ensure uptime. HP CloudSystem Matrix supports adding capacity through cloud “bursting”—for example, bursting to a public cloud provider like HP Cloud Services—and it’s integrated by design with a broad range of heterogeneous environments. HP CloudSystem Matrix is the infrastructure foundation across the entire HP CloudSystem portfolio.

HP CloudSystem Matrix supply layerIn HP CloudSystem Matrix, the supply layer provides the service delivery of infrastructure elements such as compute, network, storage, and other physical and virtual heterogeneous resources. These infrastructure elements might be HP hardware and virtualization, or existing infrastructure sourced from third parties, including public clouds.

Figure 3 shows the infrastructure in the HP CloudSystem supply layer. Built on the HP Converged Infrastructure, it is highly robust and includes a number of well-established HP technologies and functionality:

• HP BladeSystem c7000 Enclosure, server blades, HP Virtual Connect with Flex-10 or FlexFabric, and HP Thermal Logic

• HP Matrix Operating Environment

• Storage, which might include HP 3PAR StoreServ Storage or other options

• Networking connectivity to a SAN or Fibre Channel network

HP CloudSystem Matrix is optimized for BladeSystem and other HP infrastructure, including HP rack servers and HP networking, as well as servers, storage, and networking from third parties.

Figure 3. The HP CloudSystem supply (infrastructure) layer is built on the HP Converged Infrastructure

Management

ComputeHP BladeSystem c7000

NetworkConnect to any standardEthernet or Fibre Channelnetwork

Easily add moreinfrastructure resourceswhen needed

Storage

Compatible with any Matrix-supported sharedstorage; HP 3PAR StoreServ Storage is highly recommended

Choose blade computersfrom the world’s mostextensive portfolio

LAN and SANHP Virtual Connect FlexFabric

(Redundant Ethernet and Fibre Channel)Management host: Matrix Operating System; includes infrastructure portal and infrastructure lifecyclemanagement

Business white paper | HP CloudSystem reference architecture

6

Here’s a closer look at this supply layer:

• HP BladeSystem technology—Server blades and technology from HP create the ideal environment for HP CloudSystem. Server blades provide a common modular infrastructure designed for efficiency, scalability, and flexibility. In fact, with CloudSystem, you can run mission-critical HP-UX on HP Integrity server blades side by side in the same chassis with Windows® and Linux on x86 blades, resulting in simple, consolidated management and support. CloudSystem can provision physical server blades as well as virtual machines based on VMware, Microsoft® Hyper-V, Red Hat Kernel-based Virtual Machine (KVM), and HP Integrity Virtual Machine (VM).

• HP Virtual Connect—HP Virtual Connect provides a wire-once interconnect solution for virtualized and cloud-ready environments. It allows virtualizing LAN or SAN connections at the server edge for simplicity, flexibility, and mobility.

• HP Matrix Operating Environment—This is the common software that manages and orchestrates HP Converged Infrastructure configurations and operations. It’s an integrated infrastructure management stack that includes the tools you need to build and manage IaaS. The operating environment also includes essential server management, which unlocks the management capabilities built into HP servers.

HP Matrix Operating Environment provides:

– Infrastructure provisioning: Infrastructure can be provisioned in minutes to automatically activate physical and virtual servers, storage, and networking from pools of shared resources.

– Catalog creation: This capability allows you to easily create a shared service catalog, along with an infrastructure portal to instantiate individual services, based on service templates.

– Centralized management: This provides integrated management capabilities for physical server provisioning and workload mobility.

– Optimized infrastructure: This provides capacity planning that monitors system utilization. Capacity analysis allows you to automatically identify over- or under-used servers, or servers with utilization problems.

– Chargeback/showback reports: Administrators can use application program interfaces (APIs) to access and retrieve chargeback data, allowing them to generate chargeback/showback reports for infrastructure services managed by the Matrix Operating Environment. Clients can access consumption and chargeback reports in real time.

– Continuity of services protection: Quality-of-service protection is provided via a wide spectrum of high-availability and recovery solutions—from server-aware and application-aware availability solutions, to disaster recovery solutions for both physical and virtual server environments.1

HP CloudSystem Matrix delivery and demand layersHP CloudSystem Matrix provides service delivery, as well as a mechanism for service consumption that targets IT users. It supports both HP and heterogeneous environments that provide IaaS.

• Heterogeneous support—HP CloudSystem Matrix can support the extended infrastructure of any third-party x86 hardware supported by VMware and Hyper-V. With its open, extensible approach, HP CloudSystem Matrix runs any application workload and provisions the whole infrastructure in minutes, including servers, storage, and networking. Though optimized for HP ProLiant and Integrity servers, as well as HP storage and networking products, HP CloudSystem Matrix also supports third-party x86 servers, networking, and storage.

• Bursting with control—The cloud bursting capability of HP CloudSystem is available out of the box, and is an industry first. HP CloudSystem supports bursting to both public and private clouds, including managed clouds and virtual private clouds offered by many service providers. With HP CloudSystem, you can even burst from one CloudSystem to another CloudSystem in order to share resources within your company. The system is optimized for HP CloudAgile Service Provider Program partners such as HP Cloud Services, Savvis, and Amazon.

• Cloud APIs—The integrated stack of HP CloudSystem Matrix allows you to quickly respond to changing business requirements and rapidly grow a portfolio of services. End-to-end capabilities across infrastructure and management enable you to focus on innovation instead of maintenance. Cloud application APIs allow you to customize services to a client’s specific requirements, enabling integration of approval processes, chargeback and billing, and other process automation tasks.

Business white paper | HP CloudSystem reference architecture

1 HP ProLiant server blades are protected by the included Matrix recovery management capability, while HP Integrity server blades are protected by the HP Serviceguard portfolio.

7

Virtual environment to private cloud in one dayMany businesses may already be taking advantage of virtualization, or perhaps want to add the benefits of cloud orchestration to an existing virtualized rackmount environment. To help these organizations continue their journey to cloud computing, HP CloudSystem Matrix software can construct a virtual machine-based cloud in a day or less. The software includes a complete IaaS implementation for virtual environments, including a service designer for creating service catalogs, a self-service portal for IT, and automated provisioning and capacity planning.

A trial version of the software is available for download. This installable software runs on any server supported by VMware and Microsoft Hyper-V, whether from HP or other vendors. Go to hp.com/go/trycloudsystem.

For customers who have chosen to employ VMware or Microsoft solutions as part of their cloud strategy, HP offers an integrated CloudSystem solution optimized for partner cloud environments. HP CloudSystem also supports the option to integrate CloudSystem with the partner cloud management software through the CloudSystem Matrix autoflexing2 capability. With autoflexing, CloudSystem automatically allocates your physical infrastructure to VMware vCloud or Microsoft System Center clouds based on demand, reducing the complexity of building and managing cloud environments.

HP CloudSystem EnterpriseWith HP CloudSystem Enterprise, you can deliver not only IaaS, but also anything as a service (XaaS) directly to the line-of-business teams. That is, in addition to delivering virtual servers and storage as services, CloudSystem Enterprise can manage and provision enterprise-grade applications such as Microsoft Exchange, or even custom developed applications, such as cloud-based services.

Figure 4 illustrates the HP CloudSystem Enterprise architecture. HP CloudSystem Enterprise extends the foundation of HP CloudSystem Matrix with the seamless integration of HP Cloud Service Automation (CSA) software. HP CloudSystem Enterprise manages the entire application-to-infrastructure lifecycle—from provisioning, to managing and monitoring, to releasing resources back to the cloud. The following figure shows how Cloud Service Automation software, with its cloud management platform for brokering and managing enterprise-grade application and infrastructure cloud services, and the Matrix Operating Environment are engineered to work together, as well as with additional HP CloudSystem extensions and third-party assets.

Figure 4. HP CloudSystem handles the provisioning, monitoring, and release of infrastructure resources and applications

Business white paper | HP CloudSystem reference architecture

2 Autoflexing support with Microsoft System Center will be available in the first half of 2013.

Cloud ServiceAutomation foundation

Operations orchestration

Matrix Operating Environment

HP Converged Infrastructure and heterogeneous infrastructure

Virtualized resources

vCenter

Serverautomation

HP Cloud Maps and content

Demand

Delivery

SupplyPublic clouds

AmazonHP CloudServices Savvis

Continuousdelivery

automation Security

…KVM Integrity

VM MSSCVMM

Storageessentials

Network automation

Database andmiddlewareautomation

Serviceassurance

UCMDB

SiteScope

HP TippingPoint

HP ArcSight ESM

HP Fortify

Consumer portal

Admin portal

8

HP CloudSystem Enterprise supply layerLike the HP CloudSystem Matrix offering, the supply layer in HP CloudSystem Enterprise calls on the Matrix Operating Environment for the service delivery of infrastructure elements such as compute, network, storage, and other physical and virtual resources. HP CloudSystem Enterprise can also leverage VMware vCloud Director for infrastructure services. Supported infrastructure includes HP BladeSystem servers, HP storage, and HP networking, as well as servers, storage, and networking from third parties. (For details, see “HP CloudSystem Matrix”.)

HP CloudSystem Enterprise demand and delivery: HP Cloud Service Automation softwareHP Cloud Service Automation software enables and manages the delivery of application services. It includes user interfaces that enable infrastructure design, which allow you to specify what assets will be available, and service design, in which a service designer can add to and manage service catalogs.

Cloud Service Automation software orchestrates the deployment of compute resources and complex multitier application architectures. It integrates and leverages the strength of several mature HP management and automation products, and adds workload management, service design, and a customer portal to create a comprehensive service automation solution.

The software can leverage CloudSystem Matrix infrastructure services and adds applications to the supply layer. It also expands the system’s infrastructure capabilities: for example, with Cloud Service Automation software, HP CloudSystem Enterprise can support multiple hypervisors—such as those from VMware, Microsoft, KVM, and Xen—within the supply layer.

In addition, Cloud Service Automation software provides portal services for the demand layer, where consumers or business users can request services. The software delivers IaaS and PaaS in a heterogeneous environment, as well as virtual desktop infrastructure (VDI or “desktop as a service”) and XaaS.

Cloud Service Automation software manages the entire cloud service lifecycle, including provisioning the infrastructure, whether by extension to one—or several—Matrix Operating Environment resource pools, or from non-Matrix infrastructure pools. It also handles provisioning, patching, and ensuring compliance of business and custom applications; managing and monitoring the cloud; and releasing resources back to the cloud. Extensions allow you to add further service assurance, enhanced security, storage management, and network management.

Cloud Service Automation software provides intelligent resource demand, and resource capacity and utilization information across different resource pools. This helps normalize demand and model capacity across resource providers and enables you to make provider selection decisions based on an awareness of current resource capacity and utilization. It does so by synchronizing capacity from resource providers and tracking Cloud Service Automation software’s allocation of resources. It also supports REST APIs for creating and updating pools.

HP CloudSystem Enterprise users can:

• Broker and manage on-demand application and infrastructure services

• Enforce compliance

• Meet service-level agreements (SLAs) with performance and availability management

• Secure data with multitenancy and role-based access

• Deliver comprehensive, unified service lifecycle management

Business white paper | HP CloudSystem reference architecture

9

HP CloudSystem Enterprise componentsBesides Cloud Service Automation software, components of CloudSystem Enterprise that enable its capabilities include:

• HP Operations Orchestration (OO) software—The software coordinates communication between integrated products and managed devices.

• HP Server Automation (SA) software—The software deploys operating systems and policies to managed devices. It provides lifecycle server management and automated application deployment, as well as automates tasks such as provisioning, patching, and configuration and compliance management. This software can also provision operating systems and automate the ongoing lifecycle management of a deployed OS or application with policy-based patching and compliance capabilities.

• HP Database and Middleware Automation (DMA) software—DMA software provides a content library for database and middleware management. It provisions application architectures onto existing infrastructure, and can also manage those applications, providing prepackaged workflows for application patching, compliance, and code release. The software eliminates the need for manual customization.

• HP SiteScope software—This software provides agentless monitoring of infrastructure platforms and the key performance indicators of applications. KPIs include CPU, disk, and memory usage.

• HP Universal Configuration Management Database (UCMDB) software—UCMDB software maintains accurate, up-to-date information about the relationships between infrastructure, applications, and cloud services.

• HP Matrix Operating Environment—This platform supplies infrastructure services. Cloud Service Automation is thoroughly integrated with the infrastructure services created by the Matrix Operating Environment, and can burst to public cloud services through this layer.

HP CloudSystem Service ProviderHP CloudSystem Service Provider enables service providers to deliver cloud services, including the aggregation and management of those services. This means that service providers can create service offerings in a multitenant environment and offer those services to users via a single unified portal for consumption and monetization. Service providers can enable provisioning, control access, and bill to multiple tenants. Where HP CloudSystem Matrix focuses on internal IT users and HP CloudSystem Enterprise is aimed at internal business users, HP CloudSystem Service Provider targets external consumers and cloud service revenue generation models.

HP CloudSystem Service Provider layersHP CloudSystem Service Provider leverages HP CloudSystem Enterprise, relying on the Matrix Operating Environment to provision the infrastructure layer. Application service delivery (the delivery layer) and the mechanism for service consumption (the demand layer) are provided by HP Cloud Service Automation software.

HP Aggregation Platform for Software as a Service (Aggregation Platform for SaaS)Aggregation Platform for SaaS enables HP CloudSystem Service Provider to deliver IaaS, PaaS, SaaS, and XaaS in a hybrid multitenant environment. The Aggregation Platform for SaaS portal serves as the single point of access for all services, making it a “one-stop shop” for cloud service providers.

This platform gives cloud service providers and enterprises the ability to manage the complete lifecycle of their cloud service products. The platform enables product creation based on service templates, which are generated by utilizing the underlying HP CloudSystem software and hardware.

Aggregation Platform for SaaS enables the distribution, subscription, and consumption of on-demand cloud services and other IaaS and hosted services, as well as third-party SaaS services. It also contains flexible charging functions that enable service providers to offer a variety of pricing options for those services.

Business white paper | HP CloudSystem reference architecture

Take the first step to delivering more platform and application services with HP CloudSystem Enterprise Starter Suite. This suite is an integrated solution that brings together a cloud platform, infrastructure and application management, and orchestration into an enterprise-grade management platform that delivers rapid value for cloud infrastructure and applications. An associated starter service lets you get your private cloud framework installed and ready for solution implementation within just two weeks, up to three times faster than before.

10

Aggregation Platform for SaaS supports a variety of functions needed to create cloud service offerings:

• Customer charging by leveraging the service provider’s existing business support systems or integration with third-party billing functions

• Support for charging models that are relevant to a compute services business model—for example, flat fee, pay-per-use, monthly service fee, and so on

• Reseller support that helps service providers manage revenue streams to reseller partners

• Monitoring the availability of compute services to guarantee SLAs

• Support for multitenancy

• Policy management

• Adapters for many popular services that speed the integration of these services into HP CloudSystem Service Provider. Many adapters are available, including:

– Security: McAfee

– Meetings/collaboration: HP Virtual Rooms, Microsoft SharePoint 2010, Microsoft Exchange 2010

– Backup/storage service: Soonr, Storegate

– Customer relationship management (CRM): Zoho

– Interactive voice response: HP IVR (applications include Auto Attendant, Virtual Receptionist, Automatic Call Distribution, Call Recording, and Audio Conference)

– Mobile device management: Mformation

The Aggregation Platform for SaaS portal lets a service provider’s customers discover IaaS, PaaS, SaaS, and other hosted services; run trials; and subscribe to and use services. The platform also provides an environment for product managers to develop and price special offers, and enables efficient lifecycle management of cloud services and providers.

Preintegrated marketplace portalHP CloudSystem Service Provider includes a robust multitenant marketplace portal. Here, you can discover, order, and manage the compute services products and bundles via an easy-to-use Web application. This marketplace portal is preintegrated out of the box and comes ready to generate revenue in the cloud with minimal customization.

HP Cloud MapsWith HP Cloud Maps, you can quickly build a comprehensive catalog of applications for simple push-button deployments with HP CloudSystem, reducing the time needed to deliver a new application from weeks or months to often less than one hour. HP Cloud Maps are templates and additional content based on industry-leading intellectual property resulting from thousands of hours of development and testing, and decades of close partnerships between HP, key ISVs, systems integrators (SIs), and customers.

These templates are unique in the industry and leverage industry-leading intellectual property in application performance, availability, deployment, and lifecycle management, as well as add practical, real-world cloud expertise gained from engagements all over the world.

For up-to-date information on HP Cloud Map availability, see hp.com/go/cloudmaps.

Business white paper | HP CloudSystem reference architecture

11

Bursting and hybrid cloudsCloud bursting is a feature of HP CloudSystem that enables enterprises to broker service delivery across multiple clouds from a single integrated point of control. Bursting allows you to supplement internal resources with those from other clouds, whether to meet extra capacity demands, extend geographic reach, or leverage specialized infrastructure service offerings.

HP CloudSystem supports cloud bursting out of the box and can provision the resources of public and private clouds, managed clouds, and even other CloudSystem solutions. It also handles bursting of private clouds between data centers. The result is a complete hybrid cloud solution with a depth of resources that’s virtually unlimited.

Bursting from HP CloudSystem can lower costs and improve performance. What’s more, it brings external clouds into the sphere of IT governance and control, and makes them accessible and manageable from the same environment that is used to access and manage internal clouds. Bursting in HP CloudSystem enables enterprises to embrace multiple clouds fully, and to make hybrid clouds fundamental to enterprise IT architecture and provisioning strategies.

There are a number of supported bursting destinations for CloudSystem, and that number is growing. Examples include HP Cloud Services (HPCS), Amazon Web Services, and HP CloudAgile Service Provider partners such as Savvis.

For more information, see the HP CloudSystem bursting white paper.

MultitenancyMultitenancy, which is available in all HP CloudSystem offerings, allows dynamic and secure allocation of computing resources among organizations sharing the same set of cloud resources.

Multitenancy with HP CloudSystem MatrixHP CloudSystem Matrix can dynamically allocate servers, service offering templates, storage, and network connections to specific organizations. The system can isolate both the hardware and template resources to specific organizations, or it can allow resource sharing among the tenants. For example, an administrator could assign a template to all organizations, or isolate its use to just one or a few. It’s also possible to have all networks available to all organizations.

Multitenancy with HP CloudSystem EnterpriseHP CloudSystem Enterprise provides full Multitenancy support. The HP Matrix Operating Environment handles the hardware and template isolation, while Cloud Service Automation software provides isolation of the service offerings.

Multitenancy with HP CloudSystem Service ProviderMultitenancy is a core capability of HP CloudSystem Service Provider. Its operation is virtually identical to Multitenancy in CloudSystem Enterprise.

For more details about Multitenancy, see the CloudSystem Enterprise Multitenancy white paper.

Expanding HP CloudSystemHP CloudSystem is designed to be open and expandable, and it can be enhanced with many industry-standard components. Besides the standard components included with CloudSystem, there is a wide range of extensions that can add capabilities.

Operating system supportHP CloudSystem offerings are flexible at the operating system layer and can support Windows, Linux, and HP-UX. More reference implementations will be added in the future; contact HP for the latest list of supported operating systems.

Business white paper | HP CloudSystem reference architecture

12

Adding hardwareThe CloudSystem infrastructure can be expanded and scaled up with additional hardware from HP or other vendors. Some options include:

• Servers—Add HP ProLiant or Integrity server blades, HP rackmount servers, or even third-party servers. CloudSystem can also support virtual machines running on any server supported by VMware, Microsoft Hyper-V, and KVM.

• Networking—HP provides networking solutions that improve service levels, provide business continuity, enable service agility, and reduce capital and operating expenses. Many of these networking solutions are available as extensions to HP CloudSystem. For a cloud-optimized networking fabric, add HP networking components such as HP A12500, A9500, and A5800 Switches. Third-party networking components can also be added; for example, switches from Cisco or Juniper Networks.

• HP Mission-Critical Computing—One particularly valuable extension for HP CloudSystem is HP Mission-Critical Computing with HP-UX. With the Mission-Critical Computing extension, HP CloudSystem Matrix optimizes IT capacity while providing organizations with predictable delivery and service levels. The HP-UX capabilities for Mission-Critical Computing are integrated into the Matrix Operating Environment.

Third-party virtualization supportHP CloudSystem is scalable and expandable with third-party resources, including servers, storage, networking, operating systems, and heterogeneous virtualization platforms. CloudSystem supports leading hypervisors, including KVM, VMware vSphere, and Microsoft Hyper-V, specifically:

• VMware—CloudSystem fully supports VMware vSphere and vCenter Server. It also supports interoperability with many vCenter tools.

• Microsoft Hyper-V—CloudSystem supports Hyper-V virtualization and Microsoft applications. It also supports interoperability with many Microsoft System Center tools.

Support for other virtualization platforms will continue to be added to CloudSystem.

For customers who have chosen to employ VMware or Microsoft solutions as part of their cloud strategy, HP offers an integrated CloudSystem solution optimized for partner cloud environments. HP CloudSystem also supports the option to integrate with partner cloud management software through the CloudSystem Matrix autoflexing capability. With autoflexing, CloudSystem automatically allocates your physical infrastructure to VMware vCloud or Microsoft System Center clouds based on demand, reducing the complexity of building and managing clouds.

Bolstering HP CloudSystem storageHP CloudSystem provides a common approach to managing all storage pools, reducing the manual overhead required to allocate assets for the cloud infrastructure in minutes, over months. In addition, storage performance can be bolstered with extensions and further enhancements.

HP 3PAR StoreServ Storage technologyHP 3PAR StoreServ Storage technology is the recommended storage for HP CloudSystem. It supplies highly scalable, thin-provisioned, Multitenant storage optimized for cloud computing, with the best price/performance in the industry.

HP 3PAR StoreServ is based on an architecture specifically designed for cloud security, and also includes resiliency features for constant data availability. In cloud computing, this storage can deliver virtually unlimited tiered capacity and Multitenant support. It provides the agility and efficiency required by virtual and cloud data centers.

HP 3PAR StoreServ Storage has several features that make it ideal for use in HP CloudSystem:

• The HP 3PAR operating system, which employs advanced internal virtualization to enhance administrative efficiency, system utilization, and storage performance

• A management console that simplifies administration through a unified, point-and-click interface

Business white paper | HP CloudSystem reference architecture

13

• Fast RAID, which enables higher performance with less hardware than traditional storage arrays

• VMware vSphere support, which enhances the benefits of VMware vSphere by mitigating the demands that server virtualization places on storage infrastructure

• Support for vSphere Storage APIs for Array Integration (VAAI), which allows the offloading of storage-related functions to HP 3PAR StoreServ, improving efficiency and scalability and reducing vSphere host server overhead

HP 3PAR StoreServ Storage can save 50 percent or more on the cost of a storage technology refresh by dramatically reducing overall capacity requirements and improving storage utilization rates. It can also lower ongoing costs from thin technologies that reduce the cost of housing, powering, cooling, and managing storage. Management is reduced, too, thanks to autonomic performance and capacity utilization monitoring, and secure, autonomic communication channels between storage and hosts.

HP Storage Provisioning ManagerHP Storage Provisioning Manager (SPM) is a single solution for both server administrators, who manage and deploy servers and the applications on them, and storage administrators, who monitor the health of storage and manage the consumption and protection of data. SPM enables the creation of a storage catalog for storage administrators to use in establishing a set of secure, optimized storage resources that adhere to key storage governance policies. The resources can then be provisioned and utilized by server administrators with minimal interaction. The result is reduced operations time, improved storage efficiency, and a more secure, available environment—all through a repeatable, reliable process.

HP Storage EssentialsHP Storage Essentials provides comprehensive storage resource management and storage automation for the CloudSystem physical and virtual infrastructures. It improves efficiency in managing, visualizing, and reporting on the CloudSystem solution’s storage environment and infrastructure.

HP Storage Essentials applies prepackaged storage operations and workflows to automate repetitive, time-consuming storage tasks. In conjunction with UCMDB software, Storage Essentials can record SAN changes and audit SAN configuration compliance, revealing the potential impact of changes before they occur. It also works to monitor the health and availability of storage hosts, switches, and arrays.

For more details about HP storage, see hp.com/go/storage.

Reinforcing securityEvery HP CloudSystem solution includes robust security designed to maintain operations in the face of a variety of threats and challenges. In addition, CloudSystem security can be further enhanced with both hardware and software extensions.

HP TippingPoint securityHP TippingPoint technology extends existing security inspection, visibility, and protection to the virtual infrastructure, delivering seamless security to the cloud. This solution allows you to deploy security policies that automatically adapt to changes in virtual environments, such as introducing a new virtual machine. It offers continuous protection of both physical and virtual landscapes from a single integrated offering. HP TippingPoint technology provides these key security elements required in any virtualized environment:

• Securing the hypervisor from internal threats

• Protecting against host-to-host threats

• Protecting against VM-to-VM threats

• Protection regardless of VM mobility

Business white paper | HP CloudSystem reference architecture

14

HP TippingPoint Intrusion Prevention SystemHP TippingPoint technology centers on the Intrusion Prevention System (IPS), an inline security appliance that provides full inspection of every packet of network traffic that passes through it. The IPS incorporates intrusion protection intelligence from HP Digital Vaccine Labs (DVLabs), the HP security research and development organization that regularly provides new filters to guard against the industry’s latest malicious attacks.

Secure Virtualization FrameworkThe HP TippingPoint IPS is part of a Secure Virtualization Framework (SVF). This combination of products is designed to secure an entire data center, including its virtual infrastructure. SVF provides a single security model for both physical and virtualized assets.

Security as a serviceIn HP CloudSystem Enterprise and CloudSystem Service Provider, the HP TippingPoint IPS integrates with Cloud Service Automation software to help protect physical and virtual network resources. This important capability means that service providers can offer their customers the ability to automatically provision and enable HP TippingPoint security controls.

HP ArcSight softwareHP ArcSight software is another complementary security extension for HP CloudSystem. ArcSight software adds cybersecurity and compliance solutions that protect organizations from enterprise threats and risks. Using ArcSight software with HP CloudSystem can help you to safeguard physical and virtual digital assets, comply with corporate and regulatory policies, and control the internal and external risks associated with cybertheft, cyberfraud, cyberwarfare, and cyberespionage.

HP Fortify softwareHP Fortify software is an excellent security extension for HP CloudSystem. Fortify software is a suite of integrated applications that help identify, prioritize, and repair security vulnerabilities in software and manage application security. By enabling enterprises to quickly identify and fix the security holes within their software applications, Fortify software dramatically reduces the risk of catastrophic attacks on services deployed as cloud applications on the Internet, and further helps ensure compliance with government and regulatory mandates.

Managing change and updatesHP CloudSystem offers robust and effective tools for managing configuration changes and updates.

HP Network Automation softwareHP Network Automation software helps prevent errors before they occur, and delivers measurable cost savings by using process-driven network automation. The software automates the complete operational lifecycle of network devices, from provisioning to policy-based change management, compliance, and security administration.

When integrated with HP CloudSystem, Network Automation software takes the automation of IT workflows far beyond traditional network change and configuration management. It provides an integrated solution that unifies network fault, availability, and performance management with change, configuration, and compliance management. It also adds automated diagnostics.

Network Automation software supports an exhaustive set of network devices—along with virtual devices—from over 70 vendors. This provides comprehensive network change and configuration management coverage for an extensive range of physical and virtual hardware. The software enables a resilient, maintainable, and cost-effective network that is compliant with both company standards and government regulations.

Business Service ManagementSiteScope software provide agentless monitoring of both HP CloudSystem Enterprise and HP CloudSystem Service Provider, and this monitoring can be extended with the complete HP Business Service Management (BSM) suite. The BSM software suite combines management of application performance, networks, and systems, and is the recommended monitoring solution for CloudSystem.

Business white paper | HP CloudSystem reference architecture

15

The BSM suite leverages the HP Run-time Service Model (RTSM), a comprehensive service model for traditional, virtualized, and cloud environments. This unified model enables the BMS suite to provide an analytics layer, which converts multidomain data into actionable knowledge. As a result, administrators can correlate events using topological information that can help with identifying symptoms and causes. Administrators can streamline ITIL® processes with automatic event remediation, as well as apply predictive analytics to detect issues before they affect the business.

HP Business Service Management suite allows administrators to:

• Monitor service health, application performance, infrastructure, and networks from one console

• Use the HP RTSM to automatically adjust to changes in the monitored environment

• Optimize the performance and availability of cloud, virtual, and mobile services

• Automate with universal event correlation to simplify daily operational tasks

• Anticipate IT issues by using service intelligence and analytics

Integration with Cloud Service Automation software allows the RTSM to be automatically updated as services are provisioned or decommissioned. This makes monitoring cloud services easy and provides the needed visibility that enables you to stay on top of a constantly changing cloud environment.

The integration of Cloud Service Automation software with the Executive Scorecard feature provides end-to-end cloud financial and performance views at various levels, helping you make informed and faster decisions. It enables a VP of operations to prove a cloud’s ROI by understanding the key metrics driving the cloud’s cost and performance. A service business manager can track an organization’s use of various services, which then enables him or her to set correct pricing for service offerings based on deployment costs. And a resource supply manager can better manage operational costs as a result of insights the solution provides into cost and usage across different service providers.

Expanding business operationsHP CloudSystem extensions can speed application development and extend a system’s billing capabilities.

Expanded billing and chargeback: Cloud CruiserAll HP CloudSystem offerings include the chargeback facility provided by the Matrix Operating Environment. For customers who want a unified and full-featured chargeback/showback solution for private cloud, managed cloud, public cloud, and traditional IT environments, Cloud Cruiser is the answer. Provided by an HP AllianceONE partner, Cloud Cruiser adds the ability to collect, analyze, optimize, and charge back for all IT resources—including HP CloudSystem components as well as components not managed by HP CloudSystem. The solution includes:

• “Personal Cloud” self-service portal, role-based dashboard, and reporting

• Enterprise-wide, end-to-end cost visibility

• Multilevel organizational mapping—horizontal, vertical, and hierarchical

• Flexible pricing models—fixed, variable, tiered, subscription, discount, and promotional

• Granular-level business intelligence (BI) and analytics, and “quick answer” standard reports

• Budgets, alerts, and consumption forecasting

• Audit and compliance capabilities using time-stamped summary cost data

Business white paper | HP CloudSystem reference architecture

16

Through integration with HP Asset Manager, HP Cloud Service Automation provides:

• Financial asset management for cloud services—generates costing and billing by time period, cost center, or services ordered; provides detailed operational costing reports for purchase costs, contractual costs, and operations costs; users can also generate price and cost analysis reports

• License management for cloud services—provides the ability to control license liability by providing insight into the financial implications of deploying applications from a licensing cost perspective and therefore allows compliance risks to be mitigated

• Procurement for cloud services—helps shorten the procurement cycle and enables faster decision making by providing insight into the total cost of ownership of production resources, pricing information, time to delivery, vendor performance, and so on

• Contract management for cloud services—helps manage relationships with internal and external providers for purchase, maintenance, or license contracts. Provides support for validation process, terms and conditions, SLAs, and more

For more details about Cloud Cruiser, see cloudcruiser.com.

Faster application development: HP Continuous Delivery AutomationHP Continuous Delivery Automation (CDA) is an extension that provides a sophisticated development and test environment for rapid application development. CDA enhances the system’s agility, allowing you to more develop and deploy new application versions rapidly.

With CDA, you can model both infrastructure and application requirements while managing versions, configurations, and other application components. CDA allows you to take advantage of automated lab management to help ensure application portability.

This extension makes it possible to develop even complex, multitiered applications rapidly, which provides consistent, repeatable deployments across differing development and test environments. CDA also fosters collaboration and helps bridge the gap between development and operations.

Additional support for the service providerTo address the unique challenges of delivering multitenant cloud computing, HP CloudSystem offers a variety of enhancements to its existing capabilities. Some, like Aggregation Platform for SaaS portal, are already present in HP CloudSystem Service Provider, and are available as extensions in other offerings.

Operations Support SystemsHP CloudSystem offers extensions for service assurance and service fulfillment in service provider operations support systems (OSS). These extensions can be integrated with existing OSS systems or, where necessary, used to enhance existing OSS functions with the dynamic capabilities required to support cloud services.

• Service fulfillment: HP Service Activator software—HP Service Activator (HPSA) software works in conjunction with Cloud Service Automation to define, organize, and automate the many tasks required to configure and activate a service across servers, software, and a network infrastructure. Using the HPSA Network Cloud Controller solution, service providers can easily include WAN VPN service, private LAN service, public data center network service, and private data center network service as part of their cloud offerings, enabling completely automated provisioning of carrier cloud services.

Business white paper | HP CloudSystem reference architecture

17

• Service assurance: HP Universal SLA Manager—HP Universal SLA Manager (HP USLAM) provides automated, complete lifecycle SLA management. HP USLAM helps CSPs and large enterprises meet their business SLA commitments while improving their operational costs for SLA management. This tool builds on HP’s strengths in OSS and enterprise IT to manage any type of SLA throughout SLA creation, monitoring, reporting, and financial analysis. The solution is highly scalable and can manage millions of SLAs.

• Service assurance: HP TeMIP fault and performance management—HP TeMIP software family is a massively scalable “manager of managers” solution that automates operational processes and consolidates multiple network and element management systems. HP TeMIP software family is integrated off the shelf with HP Network Node Manager i (NNMi) and HP Operations Manager i (OMi) software to provide end-to-end converged telecom, IP, and IT fault management capabilities. The HP TeMIP software family helps service providers consolidate network information into an integrated operations support system. It works with other key HP software products to reduce operational costs.

• Root-cause analysis: HP Unified Correlation Analyzer—HP Unified Correlation Analyzer (HP UCA) provides automated cross-domain correlation, service impact, and root-cause analysis, leading to dramatically reduced problem resolution times.

For more details, see hp.com/go/oss.

Extending SP capabilities to the networkTogether, HP and Alcatel-Lucent have created an extension of HP CloudSystem Service Provider. This is an open cloud solution that allows communication service providers (CSPs) to create a distributed, scalable infrastructure spanning communication, content management, and computing. It’s carrier class and orchestrates the assets within a network and the network itself, and turns separately managed silos into a single, powerful service delivery and computing platform.

Based on HP CloudSystem Service Provider, the unique HP and Alcatel-Lucent solution enables CSPs to:

• Acquire new value-added cloud services that combine IT and networks, and leverage carrier network assets and relationships

• Create flexible offerings while maintaining end-to-end quality of service

• Increase revenue and reduce costs with a preintegrated solution that automates end-to-end service provisioning and aggregation

For more details, see http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-2681ENW.pdf.

SummaryHP CloudSystem is a complete, integrated, and open system for building and managing services across private, public, and hybrid cloud environments. It combines the market-leading HP Converged Infrastructure with the established leadership of HP Cloud Service Automation software.

HP CloudSystem can stand alone as a complete cloud solution. It can integrate seamlessly into the HP Converged Cloud. And it’s a solution that provides unified security, governance, and compliance across applications as well as physical and virtual infrastructures.

Learn more at hp.com/go/cloudsystem

Business white paper | HP CloudSystem reference architecture

Resources

For more about HP CloudSystem, see hp.com/go/cloudsystem.

For the latest information about Cloud Maps, visit hp.com/go/cloudmaps.

To learn more about HP Converged Cloud, go to hp.com/go/cloud.

18

Appendix: HP CloudSystem details at a glanceThis section details the three CloudSystem offerings, showing the core components that are included, as well as available extensions.

HP CloudSystem components are available as follows:

• Included—standard component that is included with the CloudSystem

• Extension—optional component that can be included in the configuration or added to an existing CloudSystem

Business white paper | HP CloudSystem reference architecture

CloudSystem configuration

Component Description Value and benefit Matrix Enterprise Service provider

HP BladeSystem Modular blade and Virtual Connect architecture

Modular, efficient blade architecture with flexibility to connect servers to any network

HP 3PAR StoreServ Storage: 10000, 7450 and 7000 models

Next-generation thin provisioned storage optimized for the hybrid cloud

Reduces acquisition costs by 50%, reduces operating costs by 90%, improves security via full multitenancy

HP EVA Storage, HP XP Storage, HP StoreVirtual Storage

Diverse portfolio of traditional architecture storage arrays

Bridge to traditional storage technology; preserves existing investment

HP TippingPoint IPS; V-Controller and V-Firewall

Security solutions for physical and virtual cloud domains

Seamless security for entire data center attack surface, including hypervisor

HP A12500, A5800, A5100 Switches

High-performance, flexible core-to-edge networking fabric

Up to twice the performance at half the power consumption

HP-UX Mission Critical Matrix with HP-UX for the most demanding mission-critical workloads

Uncompromising resiliency, instant agility; consistency with existing mission-critical deployments

= Included

= Extension

Component details—infrastructure

19

Business white paper | HP CloudSystem reference architecture

CloudSystem configuration

Component Description Value and benefit Matrix Enterprise Service provider

HP Cloud Maps Predefined templates, workflows, and white papers for enabling infrastructure, popular applications, databases, and middleware

Fast-track the development of a cloud service catalog and accelerate application deployment

HP Cloud Service Automation

Full lifecycle management and automation for building and managing hybrid cloud environments

Comprehensive cloud service delivery and management across public, private, and traditional IT environments with one-touch provisioning and monitoring for large-scale heterogeneous environments

CSA Foundation Server (self-service portal, cloud controller, resource management, UCMDB)

Rich enterprise portal for line of business Intelligent, multiresource pool management and orchestration Service model that enables seamless integration to BSM/ITSM

Operations Orchestration IT process automation and run book automation

HP Database and Middleware Automation (DMA)

Best-practice automation for database and middleware

Prepackaged and supported content improves efficiency, speed, and accuracy of database lifecycle management

HP Server Automation Policy-based provisioning, configuration, patching, and compliance management of servers, OS, and application infrastructure. Application Deployment Manager, Multimaster Mesh, Satellite, and unlimited VM/OS scale

Enables composite application lifecycle management and DMA extensions Synchronizes multisite environments for scale and disaster recovery

HP SiteScope Agentless infrastructure and application performance monitoring, alerting, and reporting

Improves private cloud service performance and availability Decreases time to repair and IT administration overhead Preintegrated with Matrix Operating Environment

HP Matrix Operating Environment

Infrastructure operations for CloudSystem

Maximizes resource utilization; provisions infrastructure in minutes, rather than months

HP Continuous Delivery Automation (CDA)

Software for application deployment Consistent, repeatable application deployment across different development and test environments

HP Business Service Management

Performance and availability management solutions for virtualized and cloud-based services

Improves service quality and monitors total customer experience by integrating infrastructure, application, and end-user performance and availability management

HP Storage Essentials Deep performance and availability management of HP disk arrays and multivendor SANs

Increases storage resource efficiency, service performance, and availability through the automated discovery, mapping, monitoring, and capacity management of virtual and physical storage environments

= Included

= Extension

Component details—software

Rate this documentShare with colleaguesSign up for updates hp.com/go/getupdated

Business white paper | HP CloudSystem reference architecture

© Copyright 2011–2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

ITIL® is a registered trademark of the Cabinet Office. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

4AA3-4548ENW, June 2013, Rev. 3

CloudSystem configuration

Component Description Value and benefit Matrix Enterprise Service provider

HP Storage Provisioning Manager (SPM)

Single management solution for server and storage administrators

Saves operations time; improves storage efficiency; and maintains a secure, available environment

HP Network Automation Lifecycle management for globally distributed heterogeneous networks

Change, configuration, and compliance management for multivendor physical and virtual networks

Cloud Cruiser Unified chargeback/showback solution for cloud and traditional IT environments

Integrates cost data for components not managed by HP CloudSystem

HP Asset Manager Financial asset and license management for cloud services

Helps control costs by providing information on costing and pricing for cloud services and traditional IT

HP IT Executive Score Card Management analytics and reporting for executives and a broad cross-section of IT managers

Helps executives and IT managers understand their cloud ROI, service profitability, and operational costs

HP Aggregation Platform for SaaS

Single point of access that integrates and aggregates multiple SaaS and hosted services offerings

Enables service providers to accelerate revenue growth by providing SMBs with a “one-stop shop” experience for multiple SaaS and hosted service offerings from unified portal access

HP Fortify Suite of tightly integrated solutions for fixing and preventing security vulnerabilities in applications

Eliminates software security risks by helping to ensure that all business software is trustworthy and in compliance with internal and external security mandates

HP ArcSight Security Intelligence

Security information and event management (SIEM) solution for collecting, analyzing, and assessing security events

Safeguards a business by giving complete visibility into activity across IT infrastructure; exposes threats from external/internal sources, fraud, application flaws, configuration changes, and compliance pressures

Enhanced Operations Support Systems (OSS)

Support for service assurance and service fulfillment in service provider operations

Help communication service providers solve business problems related to managing network and service operations and customer experience

Third-party virtualization support

VMware, Microsoft Hyper-V; KVM expected early 2013; others to follow

Build on existing virtualization efforts

= Included

= Extension

Note: All software solutions are also available as standalone products.

Component details—software (continued)