515-221-2688 Michele@inspiringsolutions.com

www.InspiringSolutions.com

BUSINESS SUMMARY

CORE COMPENTENCIES • Strategic Planning • Culture Transformation• Management & Leadership Development • Team Building & Retreats• Sales & Customer Service Initiatives• Organizational development • Personalized online learning assessments,

including group reports and comparison reports that result in improved performance on the job.

PAST PERFORMANCE• Iowa Department of Public Health – Presented

“Staying Positive in a Negative World” to staff• General Services Administration – Purchased

DiSC Classic and Everything DiSC Workplace Profiles

• In 15 years have worked with over 50 hospitals with 3+ years contracts to become The Hospital of ChoiceTM (a highly successful program developed by Custom Learning Systems based in Calgary)

• PDI – “Culture of Excellence Training” for Leadership Team

• Ruan – Presented “Staying Positive in a Negative World and Taking Time to Manage Your Time”

• Hy-Vee – Contract for Customer Service Training throughout company

CAPABILITIES STATEMENTFor almost 30 years, Inspiring Solutions has provided a variety of quality, customized services for employees, management, team and organizational development. These services range from designing and conducting classroom and e-learning experience, facilitating strategic planning and team retreats, presenting at conferences and consulting.

Every year for 25 years, Inspiring Solutions has been an award-winning partner of Wiley Learning Solutions, an authorized distributor of Everything DiSC® and The Five Behaviors of a Cohesive Team™ based upon Patrick Lencioni’s best-selling book The Five Dysfunctions of a Team.

Inspiring Solutions is a women-owned, Targeted Small Business, registered vendor with the Iowa Department of Administrative Services.

We consistently average a 95 percent satisfaction rating from our audiences, whether the program was delivered on-site or online.

DIFFERENTIATORS• Michele Matt, CSP created the training certification

“Attitudes in the Workplace”, based upon her book, Attitude: The Choice is Yours, in it’s third edition, and training video ATTITUDE!™ Resolving Difficult Situations in the Workplace.

• Based upon her book, signature programs, “Staying Positive in a Negative World” and “Don’t Let the Bad Apples Drive You Bananas” are her most requested programs by organizations and conferences, it’s been presented over 1,200 times.

• More than 30 skill-based programs that include best practices and strategies your team can immediately implement on the job.

• Michele is a Certified Speaking Professional – earned by less than 10% of public speakers

• 95% satisfaction rating• Awarded “Impact to Business” from the Association of

Talent Development – Iowa Chapter

COMPANY DATANAICS: 541612 – Human Resource Consulting Services, 611430 – Professional & Management Development TrainingDUNS: 933990152CAGE: 3X2A0

515-221-2688 866-225-1249 Info@InspiringSolutions.com InspiringSolutions.com

PROGRAMS• Confidence with Conflict• DiSCover Strategies to Get Along and Get Things Done• Don't Let the Bad Apples Drive You Bananas• Emotional Intelligence: Why it Matters in the Workplace• Engaging Today’s Employees• Golden Moments - Hospitality Strategies• Got Change?! Innovative Strategies to Thrive in a

Changing World• Inspirational LeadershipTM Series (7-part series)• Intentional Service ExcellenceTM (6-part series)• Let’s F.A.C.E. it: You Are in Sales• Listening is a Gift• Me to We: Your Impact on a Team• Serve Up: 7 Qualities of a Collaborative Culture• Staying Positive in a Negative World• Strategic Planning Pro-treatSM

• Supervising as the Pickle in the Middle• Taking Time to Manage Your Time• The Five Behaviors of a Cohesive TeamTM

• Visionary Leadership Strategies

PRODUCTS• Activities to Enhance Good, Bad and Ugly Attitudes

(e-book)• Attitude: The Choice is Yours (workbook)• ATTITUDE!TM Resolving Difficult Situations in the

Workplace Training Kit• DiSC Classic Profiles• Everything DiSC® 363 for Leaders• Everything DiSC® Agile EQ• Everything DiSC® Management• Everything DiSC® Productive Conflict• Everything DiSC® Sales• Everything DiSC® Workplace• Everything DiSC® Work of Leaders• Personality Style Mousepad• Personal Listening Profile and Resources• Strategic Planning Handbook (e-book)• Team Dimensions Profile and Resources• The Five Behaviors of a Cohesive TeamTM

• The Five BehaviorsTM: Personal Development• Time Mastery Profile and Resources

Since 1991, we have enhanced individual, team, and organizational performance by providing a variety of quality products and customized programs. We pride ourselves in being an invaluable resource for your talent development. Contact us to schedule any of the programs or purchase the products listed below.

Inspiring People with Practical Solutions for Positive Change

Certified Speaking Professional, consultant, and best-selling author, Michele is a dynamic and highly sought-after expert on organizational and talent development. Each year, she inspires the attitudes and actions of thousands of people with strategic planning, leadership development and customer service training throughout Iowa and the United States.

Michele Matt, CSP Michele is appropriately recognized as “The Attitude Adjuster” because she has written several books and training resources on the topic, including the best-selling book Attitude: The Choice is Yours and training video ATTITUDE!TM Resolving Difficult Situations in the Workplace.

She has earned the Certified Speaking Professional from the National Speakers Association, a designation earned by fewer than 700 professional speakers worldwide.

For complete program and product descriptions visit our website InspiringSolutions.com