canon bjc-4400 user manual.pdf

8/18/2019 Canon BJC-4400 User Manual.pdf

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Copyright

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)with all rights reserved. Under the copyright laws, this manual may notbe reproduced in any form, in whole or part, without the prior writ tenconsent of CCSI.

©1998 Canon Computer Systems, Inc.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughlyin order that it will be an easy to use guide to your Canon BJC-4400Series Color Bubble Jet Printer. All statements, technical information,and recommendations in this manual and in any guides or related

documents are believed reliable, but the accuracy and completenessthereof are not guaranteed or warranted,and they are not intended tobe, nor should they be understood to be, representations or warrantiesconcerning the products described.

Your printer and the software media included with your printer havebeen sold to you subject to the limited warranties set forth in thewarranty card and license agreement enclosed with the respectiveproduct. All software is licensed AS IS, as described in the licenseagreement enclosed with the software media. Further, CCSI reserves theright to make changes in the specifications of the products described inthis manual at any time without notice and without obligation to notifyany person of such changes.

Trademarks

Canon, BJ and BJC are registered trademarks and BCI, Bubble Jet, DropModulation Technology, PhotoRealism, and “See What We Mean” aretrademarks of Canon Inc.

All other product and brand names are registered trademarks,trademarks, or service marks of their respective owners.

ENERGY STAR®COMPLIANT

As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined thatthis product meets the ENERGY STAR® guidelines for energy efficiency.


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iii

Using Your DocumentationThe following documentation is supplied with the Canon BJC-4400Series Color Bubble Jet™ Printer to help you efficiently use your newprinter.

Quick Start GuideThis booklet describes the steps you follow to unpack and set up yourprinter and install the BJC-4400 Series Printer Driver for Windows®.You can follow the steps illustrated in the booklet to start printing inminutes. It also includes quick reference information to help you usethe printer on a daily basis.

User’s ManualThis manual offers detailed information on how to operate your printer.It includes printing operations, maintenance, and specifications. Readthis manual to master basic operations and when you need to know thespecifications of the printer.

Conventions

This User’s Manual uses the following conventions to alert you toinformation that will help you operate the printer correctly and safely.

NNotes provide advice or suggestions regarding the use of the printer.

CCautions alert you to operations that could cause damage to yourhardware or software,or cause injury to yourself.


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Distinctive typefaces identify the printer buttons you press, the lights onthe operator panel, and any commands you enter at your computer.

The buttons you press appear in this typeface: POWER button.

The lights on your printer appear in this typeface: POWER light.

When you type something on your computer, it appears in thistypeface:DIR/P.

The selections you make in Windows are shown in bold: Click OK .


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1 Introduction ...................................................................................................... 1-1Supplies and Accessories .................................................................................... 1-2

BJ Cartridges and BJ Tanks .......................................................................... 1-2Canon Specialty Papers ................................................................................ 1-4Color Image Scanner Cartridge ................................................................... 1-4

Getting Help From Canon .................................................................................. 1-5Servicing the Printer .................................................................................... 1-6

2 Using the Printer With Windows ................................................................ 2-1Installing a Printer Driver ................................................................................... 2-1Printing a Document .......................................................................................... 2-2Printer Setup Within Windows 98/95................................................................ 2-3

Opening the Printer Properties Dialog Box in Windows 98/95 ................ 2-3Using the Printer Driver in Windows 98/95 ............................................... 2-3

Printer Setup Within Windows 3.1 .................................................................... 2-4Accessing the Printing Options.................................................................... 2-4

The Windows Tabs .............................................................................................. 2-5Specifying Your Printing Options ............................................................... 2-8Recommended Graphics Sett ings ................................................................ 2-8Using the Setup Analyzer ............................................................................. 2-10Using Cartr idge Detection ........................................................................... 2-11

Printing Speed Versus Color .............................................................................. 2-12For Quick Color Printing ............................................................................. 2-12For High Quali ty Color Printing ................................................................. 2-12For Monochrome Printing .......................................................................... 2-13

Other Ways to Improve Print Speed in Windows ...................................... 2-13

3 Paper Handling.................................................................................................. 3-1Selecting Paper Types.......................................................................................... 3-2

Paper Guidelines ........................................................................................... 3-4Sett ing the Paper Thickness Lever ...................................................................... 3-5Printer Settings for Various Print Media............................................................ 3-6Loading Paper ...................................................................................................... 3-7

Automatically Feeding Paper ........................................................................ 3-7Auto Feed Guidelines.................................................................................... 3-10Manually Feeding Paper................................................................................ 3-12

Printing on Envelopes......................................................................................... 3-14Using Canon’s Specialty Papers ......................................................................... 3-17

Specialty Paper Guidelines............................................................................ 3-17High Resolut ion Paper HR-101 ................................................................... 3-19Fabric Sheet FS-101 ...................................................................................... 3-22Printing on Banner Paper ............................................................................. 3-24

Contents


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4 Maintaining the Printer .................................................................................. 4-1Printer Guidelines ............................................................................................... 4-2

Cleaning the Printer ........................................................................................... 4-3Printing the Test Pages ....................................................................................... 4-4

Printing the Test Pages From Windows ...................................................... 4-5Printing the Test Pages Using the Operator Panel ..................................... 4-6

Cleaning the Print Head ..................................................................................... 4-6Cleaning the Print Head From Windows ................................................... 4-6Cleaning the Print Head Using the Operator Panel ................................... 4-7

BJ Cartridge Guidelines ...................................................................................... 4-8BJCartridge and BJ Tank Maintenance ...................................................... 4-10

Replacing the BJ Cartridge ................................................................................. 4-11Replacing a BJ Tank in the BC-21e Color BJ Cartridge ................................... 4-18Storing a BJCartr idge ........................................................................................ 4-22Installing and Removing the Optional Color Image Scanner Cartridge.......... 4-24

Installing the Color Image Scanner Cartridge ............................................ 4-24Removing the Color Image Scanner Cartridge .......................................... 4-27

Transporting the Printer .................................................................................... 4-28

5 Troubleshooting ............................................................................................... 5-1Identi fying Your Printer Problem ...................................................................... 5-2General Problems ............................................................................................... 5-3Clearing Paper Jams ............................................................................................ 5-4

Appendix A Specifications................................................................................ A-1Printing Specifications ....................................................................................... A-1BJCartridges ....................................................................................................... A-4General ................................................................................................................ A-5Optional IS-22 Color Image Scanner Cartridge ............................................... A-5

Glossary ..................................................................................................................... G-1

Index .......................................................................................................................... I-1

FCCRegulations ...................................................................................................... FCC-1


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Chapter 1 Introduction 1-1

I n t r o d u c t i o n

Congratulations on your purchase of the Canon BJC-4400 Series ColorBubble Jet™ Printer. We appreciate your choosing this printer to meetyour printing needs.

The BJC-4400 Series printers offer excellent print quality and fast printspeed using both color and black inks.We are certain you will besatisfied with this advanced Bubble Jet technology.

This chapter:

Lists the supplies, accessories, and options you can purchase for theprinter

Describes Canon’s customer support services

1Introduction


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1-2 Introduction Chapter 1

Supplies and AccessoriesYour BJC-4400 Series printer supports excellent and unique print mediaoptions that will allow you to produce dazzling,professional, and funpresentations. All of these print media are specially designed andmanufactured to work with your Canon color printer so you canproduce the finest output possible.

Canon has an extensive dealer network equipped to offer you suppliesas you need them. To find a dealer near you, call the Canon ReferralService at 1-800-848-4123.

If supplies are not available from your local dealer, you can orderdirectly from Canon by calling 1-800-671-1090.

BJ Cartridges and BJ Tanks

You can use the following BJ®cartridges with the BJC-4400 Seriesprinters:

BC-21e Color BJ Cartridge

BC-20 Black BJ Cartridge

BC-22e Photo BJ Cartridge

BC-29F Neon BJCartridge

You can purchase the following BJ tanks for use in the BC-21e ColorBJCartridge:

BCI-21 Black BJ Tank

BCI-21 Color BJ Tank

NBJcartridges contain the Bubble Jet pr int head and BJ tank(s), whileBJ tanks contain ink only.


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NCanon has more engineers dedicated to creating quality ink for providing

the best results for output on Bubble Jet printers than any otherorganization. Canon does not prohibit the use of third-party inks and theuse of third-party inks does not invalidate the product’s limited warranty.However, Canon cannot guarantee the quali ty or performance of yourprinter when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’sBubble Jet products that is att ributable to the use of thi rd party parts orsupplies, including inks. The limited warranty remains in effect for itslife once that particular damage has been properly repaired.

For optimum printing results, Canon recommends that you use onlyCanon BJ cartridges and BJ tanks.

You can also purchase the optional Canon BC-22e Photo Kit, whichincludes everything you need to produce photo-realistic images:


SB-21 Ink Cartridge Storage Box

Canon High Resolution Paper HR-101 (60 sheets)

See Chapter 4,Maintaining the Pri nter , for details on replacingBJ cartridges.


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Canon Specialty Papers

Canon manufactures numerous specialty papers, including:

Glossy Photo Paper GP-201

Banner Paper

Brilliant White Paper

High Resolution Paper HR-101

T-Shirt Transfers TR-101

Greeting Cards GC-101

Bubble Jet Paper LC-301 (water resistant)

Fabric Sheet FS-101

Transparencies CF-102

Back Print Film BF-102

High Gloss Film HG-101

See Chapter 3, Paper Handling , for details on Canon’s Specialty Papers.

Color Image Scanner Cartridge

You can use your BJC-4400 Series printer as a color image sheetfedscanner by removing the BJ cartridge from the printer and replacing itwith the optional IS-22 Color Image Scanner Cartridge. This scannercartridge employs an optical head in place of a print head to scan imagesand text on paper fed through the printer. Installation of the scannercartr idge is described later in this manual. For details about using thescanner cartridge, see the IS-22 Color Image Scanner Cartridge User’s Manual that comes with the scanner cartridge package.

See Chapter 4,Maintaining the Pri nter , for instructions on how to installthe scanner cartridge.


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Canon Customer Care CenterCanon Computer Systems, Inc.offers a full range of customer technicalsupport* options including:

24-hour, 7-day-a-week, toll- free automated support for troubleshootingissues on most current products (1-800-423-2366)

Speak to a technician free of service charge (currently Monday–Friday,8:00 am–10:00 pm EST,excluding holidays) for productsstill under warranty** (1-757-413-2848)

Speak to a technician for a service charge (currently $24.99 per call)during holidays and days/hours not listed above regarding urgent

product questions or for products no longer under warranty(1-800-423-2366)Or for a charge of $2.50 per minute, to a maximum of $25.00 percall (1-900-246-1200)

E-mail support via the Canon Computer Systems, Inc.Web site(www.ccsi.canon.com)

24-hour, tol l-free Fax Retrieval System (1-800-526-4345)

To download the latest drivers using your modem, 24-hour BulletinBoard Service (1-757-420-2000)

*Support program specifics subject to change without notice.**Refer to individual product information for warranty details.

Canon CanadaWithin Canada, 24 hours a day, 7 days a week (1-800-263-1121)

In other countries, please contact your Canon dealer.


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Servicing the Printer

The Canon BJC-4400 Series Color Bubble Jet Printers are designed withthe latest technology to provide trouble-free operation. The WarrantyCard that comes with the printer describes Canon’s one-year limitedwarranty for your Bubble Jet printer. Be sure to read the warrantyinformation to find out about the different service options availableto you.

NSave your sales receipt for proofofpurchase. In the event that yourprinter needs service, you will need your proof of purchase to obtainwarranty service.

If you feel your BJC-4400 Series Color Bubble Jet Printer needsservicing, contact Canon on the World Wide Web to locate the CanonAuthorized Service Facil ity (ASF) nearest you. If you do not have accessto the Web, you can call Canon (see page 1-5).


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Chapter 2 Using the Printer With Windows 2-1

This chapter describes how to use the printer with your Windowsapplications. It includes:

Installing a printer driver

Printing a document

Printer setup within Windows 98/95

Printer setup within Windows 3.1

The Windows tabs

Printing speed versus color

Installing a Printer DriverBefore you can use any type of printer with your computer, you mustinstall a printer driver. The printer driver tells the computer what kind of a printer you are using.The printer dr iver also controls the various

settings, such as print quality and paper type.You define these settingswithin the printer driver, and the printer driver then communicates thesett ings to both the computer and the printer.

NYou must install the BJC-4400 Series Printer Driver for Windows beforeyou can use the printer with your computer. See your Quick Star t Guide for instructions.

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2Using the Printer With Windows


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2-2 Using the Printer With Windows Chapter 2

Printing a DocumentThis procedure describes the general steps required for printing fromvarious Windows applications. The exact steps for printing a documentmay vary depending on the application program you are using. Referto your software application’s documentation for the exact printingprocedure.

Start the program you are using to create the document,and open the document you want to print.

Choose Printor Print Setupfrom the File menu. You willsee a screen similar to this:

Click on the Propertiesor Setupbutton if you want tomake any adjustments as appropriate for printing yourdocument. (SeePrinter Setup Within Windows 98/95 orPrinter Setup Within Windows 3.1 for details.)

After making any necessary changes to the printingparameters, click OK to start the print job.

Make surethe Canon

BJC-4400 Seriesis selected asyour default

printer.

Start yourapplication.


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Printer Setup Within Windows 98/95You can use the printer with all your Windows 98/95 applications.

Opening the Printer Properties Dialog Boxin Windows 98/95

You can open the Properties dialog box in one of the following ways:

From within any Windows application, you can select the PrintorPrint Setupcommand.

From the Printers folder, you can select the printer and then select

the Propertiescommand from the File menu.

From the Printers folder, you can select the printer, click the rightmouse button, and then select Propertiesfrom the drop down list.

Using the Printer Driver in Windows 98/95

The printing options are displayed on the following Windows 98/95tabs: General, Details, Paper, Graphics, Sett ing,and Control. SeeThe Windows Tabs section (page 2-5) for details. (You may also see a Sharingtab if your printer is being shared by a Network.)

NFor detailed information on any of the printing options, you can use theWindows 98/95 on-line Help:

Use the right mouse button to click an item on the screen; thenclick the What’s This?command.

Click ?and then click an item.

PressF1.

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Printer Setup Within Windows 3.1You can use the printer with all your Windows 3.1 applications.

Accessing the Printing Options

You can access the printing options from the Printers dialog box in theControl Panel, or you can select the Print Setup option available fromthe File menu of most applications that run in Windows.

NIf the Print Setup option does not appear in the File menu for yourapplication, refer to the user’s manual supplied with the application.

It should provide information about changing the printer setupparameters.

In Windows 3.1, the printing options are displayed on these tabs: Paper,Graphics, Sett ing,and Control. See the next section, The Windows Tabs ,for details.


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The Windows TabsThe BJC-4400 Series Printer Driver for Windows has several tabs fromwhich you can select your printing options and learn about your printerdriver as well as your new printer.

General (Windows 98/95 only)This tab allows you to add comments regarding the printer driver andprint a test page or a separator page. (You see this tab when you openthe Properties dialog box from the Printers folder, not from within aWindows application.)

Details (Windows 98/95 only)This tab allows you to specify printer port sett ings, spool sett ings,

and time-out settings. (You see this tab when you open theProperties dialog box from the Printers folder, not from within aWindows application.)


ADD COMMENTSHERE

PRINT ASEPARATORPAGE

PRINT A TEST PAGE

DEFINE THEPRINTER’S PORT

SPECIFY THEPRINTER DRIVER

SPECIFY TIMEOUTSETTINGS

SPECIFY PORTSETTINGS

SPECIFY SPOOLSETTINGS


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Setting

This tab allows you to turn on or off the Setup Analyzer andCartr idge Detection. It also allows you to save up to four customprint sett ings. (The printing options on this tab are the same forboth Windows 98/95 and Windows 3.1.)

ControlThis tab allows you to print test pages, turn the printer off, enable ordisable the auto power on feature, clean the print head, or move theBJ cartr idge so you can change it. It also allows you to turn off theprinter after a certain period of inactivity. (The printing options onthis tab are the same for both Windows 98/95 and Windows 3.1.)

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ENABLE ORDISABLE SETUPANALYZER

PERFORMPRINTER TESTS

ENABLE OR DISABLECARTRIDGEDETECTION

SAVE YOURCUSTOM PRINTSETTINGS

POWER OFF PRINTER

CLEAN THE PRINT HEAD

CHANGE THEBJ CARTRIDGE

CONTROLS THE AUTOPOWER OFF FEATURE,WHICH ALLOWS YOU TOAUTOMATICALLY TURNOFF THE PRINTER IF IT ISIDLE FOR A SPECIFIED

PERIOD OF TIME; AFTERCHANGING A SETTING, BESURE TO CLICK SET


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Specifying Your Printing Options on the Windows Tabs

Be sure to use your on-line help to find out about the settings availablefor each printing option.

To move between the Windows tabs, click on any of the tabs.

To save the settings and exit, click theOK button.

To cancel your setting selections on a tab, click theCancel button.

To save your sett ings without exiting, click theApplybutton.

To access helpful information about the printer and the printer

driver, click on theHelpbutton.

Recommended Graphics Settings

You can select the following printing options from the Graphics tab toachieve the specified results.


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Driver settings

To achieve Print Quality Color Model ResultsFastest B&W Draft Monochrome Uses less ink. Outputoutput possible 180 × 180 dpi quality is draft.

Fast letter quality Standard Monochrome Slightly slower thanoutput 360 × 360 dpi draft. Quality is standard.

Fast B&W photograph Standard and Monochrome Slower than B&W butand graphic output Fine On better grayscale quality.

360× 360 dpi

High quality High and Monochrome Produces highestoutput Fine Off resolution output.

720× 360 dpi

High quality High and Monochrome Slower than Standard but

photograph and Fine On optimizes B&W grayscalegraphic output 720 × 360 dpi quality.

Fast color output Draft Color Uses less ink. Output180× 180 dpi quality is draft.

Color output Standard Color Fast color printing but360× 360 dpi quality is not optimized.

High quality High and Color Uses Drop Modulationcolor output Fine On Technology to optimize

720× 360 dpi color print quality but theprint speed is slower.

Photo-realistic Standard Photo Color Produces photo-realisticcolor printing 360 × 360 dpi color printing. (Requires


and High ResolutionPaper HR-101 or GlossyPhoto Paper GP-201.)

True photo High Photo Color Uses Drop Modulationquality printing 360× 360 dpi Technology™ to produce

true photo quality.(Requires BC-22e PhotoBJ Cartridge and HighResolution Paper HR-101or Glossy Photo PaperGP-201.)

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Using the Setup Analyzer

The Setup Analyzer allows the printer driver to evaluate your choice of printing sett ings. On the Setting tab, you click on the green to enablethe Setup Analyzer. Click on the red symbol to disable it .

When you exit the printer driver and accept your printing settings by

clicking the OKbutton, the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the recommended settings.

If there are inconsistencies, a dialog box similar to this appears:

The inconsistencies appear with check boxes.You can use the dialog boxbuttons to select or deselect the inconsistencies and/or fix or ignore theinconsistencies.



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Using Cartridge Detection

Use Cartridge Detection if you want the driver to alert you when theinstalled BJ cartridge is not the correct choice to use with your ColorModel sett ing.To enable Cartr idge Detection, which is located on theSetting tab, click on the green. Click on the red symbol to disable it.

If Cartridge Detection cannot detect the cartridge type, it advises you tocheck that your printer is on-line and that the cables are secure.

If you choose the Monochrome Color Model and you have a BC-21eColor BJ Cartridge installed, you’l l see:

Performance Tip!

You now have a color cartridge installed in your

printer. For faster printing speed, change the

color cartridge to the monochrome cartridge.

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Printing Speed Versus ColorThe BJC-4400 Series Printer Driver for Windows can interpret andtranslate the full spectrum of colors,up to 16.7 million colors.Whenprinting in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When print ingwith black ink only, the driver has only one color to interpret.

By decreasing the amount of colors that the printer driver has tointerpret, you can significantly decrease the time needed to translatethe information. This will speed up the overall printing process.

For Quick Color Printing

In the BJC-4400 Series Printer Driver for Windows, choose the followingsett ings. These selections allow the printer driver to interpret andtranslate 256 colors, which will increase your printing speed. However,your print quality will not be optimized.

Media Type—Plain Paper

Print Quali ty—Standard; Fine is off

Color Model—Color

Print Model—Custom

Color Selection—Fast Color

For High Quality Color Printing

Select the settings shown below to allow the printer driver to interpretand translate up to 16.7 mil lion colors.Keep in mind that your printspeed will be slower than with other setting combinations.

Print Quali ty—High; Fine mode is on

Color Model—Color

Print Model—Automatic



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For Monochrome Printing

Use the BC-20 Black BJ Cartridge to optimize the printer’s performancewhen you are printing black text and graphics only.

In the BJC-4400 Series Printer Driver for Windows, choose the followingsettings to tell your printer to print using black ink only.

Media Type—Plain Paper

Print Quality—Standard

Color Model—Monochrome

Print Model—Automatic

Other Ways to Improve Print Speed in Windows

To improve printing speed, you can try the following:

Turn off the Print Manager in the Windows Control Panel(Windows 3.1 only)This avoids the extra step of sending the print fi le to the PrintManager and may increase your printing speed by as much as 25%,depending on the computer you are using.

Add a permanent swap file in Windows 3.1Under the 386 Enhanced icon in the Windows Control Panel, add orcreate a permanent swap file that is from 4 MB to 9 MB. Thecomputer will be able to prepare the print fi le faster. See yourWindows documentation for instructions.

Avoid diffusion halftonesIn the Custom Settings dialog box, choose Diffusion only whenprinting final output or photographic images. Choosing a Halftonesetting of Fine allows documents to print as much as 20% fasterbecause the computer does not need to compute to “best possibleposition” for each dot.

Avoid screen matched colorIn the Custom Settings dialog box, avoid Match as the ColorAdjustment setting. The screen matching feature takes longer toprocess in the computer because it requires special information.

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Avoid automatic settings

Although the automatic settings are easy to use, the computer mustinterpret the printed page. This takes more time than if you selecteach setting.

Free up your memoryUse only one software program at a time and unload any screensaving utili ties or programs stored in Windows background; thisfrees up more memory for Windows processing.

Use Monochrome when possibleIf you wil l be printing text in black ink only,choose a ColorSelection of Black and White rather than Grayscale.Print draftdocuments in Monochrome rather than Color, or use Draft print

quali ty when printing color. Limit the number of colors on each page

The computer wi ll need to calculate and transmit fewer dots.Toomany colors can make the image confusing and less effective as wellas cause the print speed to slow down.

Use primary colors when printing presentation graphicsUse black, cyan, yellow, magenta, blue,green, and red when possible.The computer will need to calculate and transfer less dotinformation.

Use the Draft print qualityThe printer will need to image fewer dots.

Use Plain Paper as the Media TypeThe print head will make only one pass for each printed line.

Use smaller graphics and more white space in yourdocumentsThe computer wi ll be able to prepare the print fi le faster.

Add RAMto your computerThe computer wi ll be able to prepare the print fi le faster.

Use a computer with a faster processorThe computer wi ll be able to prepare the print fi le faster.


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P a p e r H a n d l i n g

Chapter 3 Paper Handling 3-1

This chapter describes how to use the printer for all your printingoperations. It includes:

Selecting paper types

Setting the paper thickness lever

Summary of printer settings for various print media

Automatically loading paper

Manually feeding paper

Printing on envelopes

Using Canon’s Specialty Papers

To ensure the best performance of your printer, you’l l want to select thebest paper and load it correctly.You can stack paper in the sheet feederto load it automatically, or you can manually feed one sheet at a time.

3Paper Handling


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3-2 Paper Handling Chapter 3

Selecting Paper TypesOne of the most important things you can do to assure the best possibleperformance of your Bubble Jet pr inter is to select the correct paper.Your printer produces letter quality print on most plain bond papers,including cotton bond and photocopying papers; it does not requirespecial ink jet papers. However, the print quality varies with differentpaper types. Be sure to test a type of paper before you purchase a largequantity.

Plain Paper

The printer supports paper sizes of letter, legal, and A4 in portraitorientation. You can use regular copier paper, cotton bond papers, andtypical letterhead. Always use paper wi thout curls, folds, staples, ordamaged edges.

Glossy Photo PaperCanon Glossy Photo Paper GP-201 is a high gloss, thicker paper thatproduces the look and feel of a photograph. Use this paper with theBC-21e Color or BC-22e Photo BJ Cartridge to produce photo-realisticprints from your printer. (In your printer driver, select Glossy Paperwhen you have Glossy Photo Paper loaded.)

Banner Paper

Canon’s Banner Paper is specifically designed for printing onecontinuous sheet in a banner format. The connected sheets are dividedby a perforation. You can print from two to six sheets at one time.


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Brilliant White Paper

Canon’s unique paper formulation gives you a bright white printingsurface that produces incredibly brilliant colors and dark, crisp blacktext. This paper works great for proposals,color presentations, colorcharts/graphs, flyers, and newsletters.You can print on both sides of the sheet. (In your printer dr iver, select Plain Paper when you loadthis paper.)

High Resolution PaperThe Canon High Resolution Paper HR-101 is designed to producephoto-realistic quality output with sharp and vivid graphics. For bestresults, use the optional BC-22e Photo BJ Cartridge to produce imagescomparable to your favorite photographs.

T-Shirt TransfersUse Canon’s popular T-Shirt Transfers TR-101 to create and personalizeT-shirts,sweatshirts, aprons, tablecloths, napkins, tote bags, andanything else your imagination allows! Use on any cotton or cotton/ poly blend fabric.Your image is printed in mirror image (when you useT-Shirt Transfer mode through the BJC-4400 Series Printer Driver) sowhen you iron it onto the T-shirt the image is viewed correctly.

Greeting CardsGet the most out of your Canon Creative or other card making softwarewith Canon Greeting Cards GC-101.These cards give your unique,personalized cards the look and feel of professional cards. You can createcards, invitations, announcements, and more.

Bubble Jet Paper (water resistant)The Canon Bubble Jet Paper LC-301 has been developed for high qualityprinting with minimal or no smearing or running when in contact withwater or damp surfaces, making it a good choice for damp or rainyenvironments.The paper is specially coated and printable on both sides.(In your printer driver, select Plain Paper when you load this paper.)

Fabric SheetsUse Fabric Sheet FS-101 for Canon Bubble Jet printers to print pillowcovers, scarves, flags, and other textile items. Use these sheets for appliquésand other craft and sewing projects. Fabric sheets are 9.5× 14 inches.

TransparenciesCF-102 Transparencies from Canon are recommended. Thesetransparencies produce excellent contrast, sharpness, and color.


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Back Print Film

Canon Back Print Film BF-102 has been specially developed for CanonColor Bubble Jet printers. The film is designed to deliver bri ll iant, high-intensity color images suitable for business presentations, design work,or professional reports.Back print film is printed on the back (non-glossy) side of the fi lm in mirror image and then viewed from the frontor glossy side using a backlighting device.

High Gloss FilmThe Canon High Gloss Film HG-101 features a bright white finish thatlends str iking visual power to charts,graphs, and photographic images.Use this film to make your presentation materials and graphics lookprofessional.

NIf you are print ing in an application outside Windows, your softwareapplication or printer driver must support mirror image printing inorder to use Back Print Film or T-Shirt Transfers.

Paper Guidelines

When selecting or loading paper, please remember the following:

Attempting to print on damp, curled, wrinkled, or torn paper cancause paper jams and poor print quality.

Use cut-sheet paper only. You cannot use mult ipart paper.

When using graph paper, the lines may not match because the1/6-inch line spacing of the printer is slightly less than that of graph paper.

If the print density of your page is very high, light paper stock maycurl slightly due to the large amount of ink. If you need to printdense graphics, try printing on heavier stock.

Do not use thicker paper than meets the specifications for thisprinter. Printing with a paper that is thick enough to come incontact with the print head nozzles may damage the BJ cartridge.

When printing on legal size paper (or larger), do not extend thepaper output tray.


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Setting the Paper Thickness LeverTo ensure trouble-free paper handling, you’ll want to set the paperthickness lever before loading paper.

Center for the BC-21e Color BJ Cartridge

Left for the BC-20 Black BJ Cartridge

Right for heavier-weight print media or envelopes

NBe sure to check this lever when you change BJcartridges, and beforeand after pr inting on heavier-weight print media or envelopes.

PAPER THICKNESS LEVER


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Printer Settings for Various Print MediaPaper Paperthickness lever output Paper feed

Media BC-21e BC-20 guides Method Limit (Sheets)

Plain paper Center Left Down Auto Approx. 100(0.4" or 10 mm stack)

Glossy Photo Paper Center Up Auto or 1GP-201 Manual

Banner Paper Right Up Auto 1 (2 to 6)

Brilliant White Paper Center Left Down Auto Approx. 100

High Resolution Center Up Auto Approx. 80

Paper HR-101 (0.4" or 10 mm stack)T-Shirt Transfers Right Down Auto or 1TR-101 Manual

Greeting Cards Right Down Manual 1GC-101

Bubble Jet Paper Center Left Down Auto Approx. 100LC-301 (0.4" or 10 mm stack)

Fabric sheet Right Down Auto or 1FS-101 Manual

Transparencies Center Down Auto 50CF-102

Back Print Film Center Down Auto 10

BF-102High Gloss Film Center Down Manual 1HG-101

Other heavier-weight Right Down Manual 1print media

EnvelopesSingle Right Down Manual 1Stack Right Down Auto 15



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Loading PaperYou can stack paper in the sheet feeder to load it automatically, or youcan manually feed one sheet at a time through the manual feed slot.

You can place approximately 100 sheets of plain paper (20 lb or75 g/m2) in the sheet feeder at a time.

You can stack approximately 50 sheets of transparency film or 10 sheetsof back print fi lm in the sheet feeder. However, these special media maynot advance correctly under unusual environmental conditions (such asextreme temperatures or humidity). If you have trouble with specialpapers becoming skewed or feeding multiple sheets, do not stack themin the sheet feeder. Load them one sheet at a time.

Automatically Feeding Paper

Center for the BC-21e Color BJ Cartridge.

Left for the BC-20 Black BJ Cartridge.

Set the paperthickness lever.

PAPER THICKNESS LEVER


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For letter-size and A4-size paper, extend the paper outputtray.

For best results, fan the paper before loading it.

Always fan a stack of paper along the edge that will feedinto the printer first.

Fan the paper.

Pull the papersupport up

until it stops.

Pull out thepaper outputtray and itsextension.


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Align the edge of the paper with the right edge of thesheet feeder.

Secure the stack with the paper guide.

Make sure that the printer is turned on.Start yourprint operation.

Slide the stackof paper into

the sheet feederuntil it stops.


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Auto Feed Guidelines

When automatically feeding stacks of paper, fol low these guidelines:

Do not open the front cover while printing.This may cause paper jams, smudges, or malfunctions.

Do not leave paper stacked in the printer for long periods of time;longer sheets of paper may become bent or curled over t ime.Thismay cause the paper to misfeed or jam.

If your printed page contains lots of graphics, the ink on the pagemay be damp due to the print density. Remove the page right awayand allow the ink to dry.

The capacity of the paper output tray is 20 sheets of paper. Toreduce paper jams, remove paper from the output tray before thecount reaches 20.

If paper curls after printing, remove it immediately; otherwise, paper jams may occur.

The platen (a roller on the inside of the printer) may become inkedif you print data beyond the width of the page. If this happens, cleanthe platen with a soft cloth. (For details on cleaning the platen, seepage 4-3.)

Depending on the density of your pr inted pages, the ink may needtime to dry. Within two to three seconds, the ink becomes smudgeresistant. After drying for several minutes, the ink becomes waterresistant.


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Do not try to load paper into the sheet feeder beyond the paper

limit mark ( ) or the tab on the right side of the sheet feeder;stacking too much paper may cause paper feeding or printingproblems.

Make sure there are no gaps between the stack of paper and thepaper guide nor the right edge of the sheet feeder.

TAB

D

NO GAP HERE

NO GAP HERE


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Manually Feeding Paper

You use the manual feed function when pr inting on heavier-weight printmedia (17 lb to 30 lb or 64 g/m2 to 105 g/m2).

If you are manually feeding heavier-weight print media,set the paper thickness lever to the right.

If you are using Windows, you must select Manual Feedin the BJC-4400 Series Printer Driver for the printer toaccept manually fed paper.

Start yourprint operation.



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Slide the paper into the manual feed slot in the back of the printer.

Align the sheet wi th the left edge of the manual feed slot.

Hold the sheet for about two seconds until it feedsautomatically.

The printer will automatically load the paper intoposition.

After printing on thick paper or envelopes, set the paper thickness lever

(inside the printer) back to the left or center position before printing onother paper types.

Insert thesingle sheet.


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Printing on EnvelopesYou can stack up to 15 envelopes in the sheet feeder or you can manuallyfeed envelopes one at a time.

U.S. Commercial number 10 (COM10) envelopes and European DLenvelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guaranteeconsistent performance on envelope sizes other than COM10 and DL.

The following envelopes are not recommended because they may cause jams or smears, or may damage your printer.

Envelopes with windows, holes, perforations, cutouts, anddouble flaps.

Envelopes made with special coated paper or deeplyembossed paper.

Envelopes using peel-off sealing strips.

Envelopes in which letters have been enclosed.

When you are ready to print on envelopes, follow these steps to stackenvelopes in the sheet feeder. (You can also manually feed envelopes oneat a time.)

Make sure that the paper thickness lever is set to theright (A).



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Arrange the stack of envelopes on a firm surface and pressdown firmly on the edges to make the folds crisp.

Press all the way around the envelopes to remove anycurls and expel air from inside the envelopes.

Make sure any curls are removed from the flap of eachenvelope.

Prepare theenvelopes.

Make sure thepaper support

is raised, and thepaper output tray

is extended.

PRESS DOWN FIRMLY ONTHE EDGES OF THE FLAP


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Slide a stack of envelopes into the sheet feeder until itstops.

Align the edge of the paper guide with the left edge of thestack of envelopes.

Make sure the printer is on.Start your

print operation.

Insert theenvelopes.


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Using Canon’s Specialty PapersThis section provides guidelines for printing on Canon’s Specialty Papersand describes special procedures required for High Resolution Paper,Fabric Sheets, and Banner Paper.

Specialty Paper Guidelines

NBe sure to read any instructions that come with your Canon SpecialtyPaper. These instructions provide important information regarding howto achieve the highest print quality with these papers.

Follow these guidelines:

When automatically feeding transparencies or back print fi lm,remove each sheet after it is delivered. Do not allow fi lm sheets tostack up.

Let the printed sheets of fi lm or paper dry completely before storingthem.

Media type Drying time

Canon Glossy Photo Paper GP-210 10 minutesCanon Fabric Sheet FS-101 1 hour

Canon CF-102 Transparencies 15 minutesCanon Back Print Film BF-102 15 minutes

When a sheet of fi lm has dried completely, cover its printed sidewith a sheet of plain (not coated) paper before storing it; this isrecommended even if you place the sheets of fi lm in a clear fi le orplastic holder.


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Do not leave the film in the sheet feeder for long periods of time.

Dust and dirt may accumulate on the film resulting in spottyprinting.

To avoid smudging caused by fingerprints, use a pair of thin clothgloves while loading and handling the film.

To avoid fading,do not expose the printed fi lm to prolongedsunlight.

Store unused papers and films flat. Do not remove papers from theirprotective packaging until you are ready to use them.

Store unused film at temperatures between 59°F to 86°F (15°C to30°C). The relative humidity should be between 10% and 70%.

Uncurling Back Print Film

If Back Print Film becomes curled, follow these steps to uncurl i t:

Do not roll the film too tight.

The film and paper rolled together should be about oneinch (2.5 cm) in diameter.

Roll the filmand paper up in

the directionopposite the curl.

Cover thenon-glossy side

of the filmwith a sheet

of plain paper.


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You may want to fasten the roll with a small piece of tape.

High Resolution Paper HR-101

Using the Printer’s Output Tray

The paper output tray on your printer is equipped with paper outputguides. When using the BC-22e Photo BJ Cartridge to pr int on Canon’sHigh Resolution Paper (HR-101), li ft the paper output guides on bothsides of the printer’s output tray:

Always li ft both paper output guides.

With the paper output guides up, the output tray holds 20 sheets.

After using the BC-22e Photo BJ Cartridge to print on HighResolution Paper, lower the paper output guides.

Keep the filmrolled up for

about fiveminutes.



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Using the Cleaning Sheet

Canon’s High Resolution Paper HR-101 is designed for high qualityprinting.This paper is specially coated to produce delicate color output.After using a package of High Resolution Paper (200 sheets), you needto use the cleaning sheet enclosed with the paper to remove paper dustfrom the printer’s rollers; this will help prevent paper feed problems.

Make sure the paper thickness lever is to the center.

Make sure the paper support and paper output trays are

extended.

Set upthe printer.


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Remove the two pieces of tape from the sheet.

Insert the sheet with the sticky side out (toward you) anddown (going into the sheet feeder).

Adjust the paper guide to the edge of the cleaning sheet.

Make sure the printer is on.

PressRESUME to advance the cleaning sheet into theprinter.

PressRESUME again to start cleaning.

The printer feeds the sheet and then ejects it.

Use a cleaning sheet once only.

Press theRESUME button.

Insert thecleaning sheet.



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Fabric Sheet FS-101

Fabric Sheet FS-101 for Canon printers comes with a booklet thatdescribes special handling procedures. Be sure to look through thisbooklet for special information regarding the Fabric Sheets. This sectiondescribes specific steps for using Fabric Sheets with the printer.

Be sure to follow these guidelines.

To avoid paper jams, smearing,and other problems, do not open theprinter’s cover during printing.

Use the fixing agent that comes with the Fabric Sheet FS-101.

Do not touch newly printed fabric sheets until the ink is completely

dry. This takes about one hour.

Printing on a Fabric Sheet

Make sure the paper thickness lever is to the rightposition.

Make sure the paper support and paper output tray areextended.

Set upthe printer.


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Insert the sheet with the cloth side out (toward you) andthe open end up (away from the sheet feeder).

Adjust the paper guide to the edge of the fabric sheet.

Do not attempt to load more than one sheet at a time.

In the Paper tab, select A4for the Paper Size and selectFabric Sheet for the Print Media.

In the Graphics tab, select Highfor the Print Quality.Youmay also want to select Finemode.

Start the print operation from your Windows application.

Set up theBJC-4400 SeriesPrinter Driver for

Windows.

Insert thefabric sheet.



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Let the printed fabric sheet set for about one hour toallow the ink to completely dry.

When dry, peel the film backing from the printed fabricsheet. Do not remove the film backing before printing.

Wash the printed fabric sheet for about three minutesunder lukewarm running water to remove extra ink.

Hang the fabric sheet up to dry it again.

Iron the dried fabric sheet with a clothes iron.

See the booklet that comes with Fabric Sheet FS-101 fordetails on drying and washing.

Printing on Banner Paper

For best results, use Canon Banner Paper.

To set up a print job on banner paper, you must decide on the numberof sheets you need. You can print banners from 2 to 6 sheets in length.

N

Always leave an extra sheet at the end of the banner—just in case the

type runs over.

The shaded portions of the drawing below illustrate the maximumrecommended printing area of banner paper.

Dry andthen wash the

fabric sheet.


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N

Printing on banner paper requires quite a bit of ink. If you thinkyour BJ cartr idge may run out of ink, use a new BJ cartridge.

For best print results on banner paper, use light design patterns.

To prevent ink from running over the edges of the sheet, printwithin the margins shown in the previous illustration.

Open the front cover. Use both hands to open the frontcover.

Set the paper thickness lever to the right.

Close the front cover.

The maximum length you can use is six sheets (66 inchesor 1676 mm).

Always leave an extra sheet at the end of the banner—justin case the type runs over.

Cut the bannerat a crease

according to thelength you need.

Set the paperthickness lever for

banner paper



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Do not pull out the extension on the tray.

Do not pull up the paper support.

Align the fi rst sheet of the paper with the right edge of the sheet feeder and slide it into the printer until it stops.

Then adjust the paper guide to the edge of the paper.

Do not allow the paper to hang over the edge of the deskor work table.

Do not extend the paper support when loading banner

paper.

Insert thebanner paper.

Pull out the paperoutput tray and

lift the paperoutput guides.

TAB

TAB


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Gently fold the paper at the crease between the first andsecond sheet.

Clear space in front of the paper output slot of the printerfor at least one sheet.

Make surethe paper exitarea is clear.

Fold thebanner paper.



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Open the Windows application you are going to use toprint. From the File menu, select Print. Then select yourprint options using the BJC-4400 Series Printer Driver forWindows.

For the Paper Feed Method, select Automatic Feed.

For the Paper size, select Banner.

See your application software instructions for otheroptions.

Click OK or Print to start the print job.

Do not allow the paper to hang over the edge of the deskor work table directly.

Clear enough space in front of the printer for at least onesheet of paper to rest after printing.

Start printing.

Set up yourprinter driver.


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Chapter 4 Maintaining the Printer 4-1

M a i n t a i n i n g

t h e P r i n t e r

This chapter covers the care required for your pr inter. It includes:

Printer guidelines

Cleaning the printer

Printing the test pages

Cleaning the print head

BJcartridge guidelines

Replacing the BJcartridge

Replacing a BJ tank in the BC-21e Color BJ Cartridge

Storing a BJcartridge

Installing and Removing the Optional Color Image ScannerCartridge

Transporting the printer

4Maintaining the Printer


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4-2 Maintaining the Printer Chapter 4

Printer GuidelinesFollow these guidelines to avoid damage to your printer and harm toyou or others:

Set the printer on a stable surface. Do not use an angled printerstand. Avoid setting the printer in direct sunlight.

Keep the front cover closed when printing.

Do not set anything on top of the printer.

Make sure the power is off any time you connect or disconnect theAC adapter or interface cable.

Do not unplug the AC adapter unnecessarily.

Do not unplug the printer or turn off a power str ip to which theprinter is attached when the printer’s power is turned on. This mayprevent the print head unit from returning to thehome position onthe right and being capped, which may cause the print head to dryout. This is cri tical. If left uncapped, the print head unit may clogand may need to be replaced.

Do not move the mechanism that holds the BJ cartridge. Attemptingto move the BJ cartridge holder may damage delicate mechanicalparts.

BJ CARTRIDGEHOLDER


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Cleaning the PrinterYour printer requires li tt le routine maintenance. Perform the followingmaintenance, as necessary, to keep your printer in good operatingcondition.

C Make sure the printer is turned off before cleaning it. It is a good

idea to unplug the AC adapter also.

Do not clean the exterior of the printer with volati le liquids such asthinners,benzine,or any spray-type or chemical cleaners; doing sowill damage the surface of the printer.

When cleaning the printer, avoid the area near the print head on theBJ cartr idge. Do not touch the print head. Ink may leak out andcause stains.

Clean the printer regularly to avoid printing problems. Remove any inkmist or paper debris from the interior of the printer using a soft clothmoistened with water.Clean especially well around the platen area. If therollers become dirty, you can clean them using a small soft brush.

Clean the exterior of the printer with a soft cloth moistened withwater. Clean away smudges and dust.

NDo not use paper products (such as paper towels or tissues) to clean theinside of the printer.


t h e P r i n t e r

PLATEN

ROLLERS


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Printing the Test PagesYou can print these test pages to check the operation of your printer andyour print quali ty. If a test page indicates poor print quali ty, try cleaningthe print head (see page 4-6). If necessary, replace the BJ cartridge.

Test AThis test prints a repeating pattern of characters.

DemonstrationThis test prints a sample page describing the printer’s features.

BJC-4400Color BubbleJet Printer


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Nozzle Test

Use this test print to check that each print head nozzle is operatingproperly.

When the BC-21e Color BJ Cartridge is installed, the pattern includes allfour colors: yellow, magenta,cyan, and black. In the color pattern, you’llnotice that lines are missing between the colors. This is normal.

The following sample shows the Nozzle Test when the optional BC-20

Black BJ Cartridge is installed.

Printing the Test Pages From Windows

You use the Tests option on the Control tab in your BJC-4400 SeriesPrinter Driver for Windows to print a self test, demonstration page, or anozzle test pattern.

Before selecting a Tests option, make sure paper is properly loadedin the sheet feeder (see Automatically Feeding Paper starting onpage 3-7).

Click on the Tests option and then click on the Printbutton.


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CLICK HERETO PRINT


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Printing the Test Pages Using the Operator Panel

To print a test page, make sure the printer is turned off and paper isloaded.

Press and hold the POWER button until you hear the number of beeps that correspond to the test page you want to print.

Test page Number of beeps

Demonstration 1

Status Information 2

Test A 3

Nozzle Test 4

When you release the POWER button, the test page starts to print.

Cleaning the Print HeadYour printer is equipped with a print head cleaning function to ensureconstant high quali ty printing.

Cleaning the Print Head From Windows

If you are using Windows, you can execute print head cleaning from theControl sheet in the printer driver. Simply click on Clean Ink Head.

CLICK HERE


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Cleaning the Print Head Using the Operator Panel

If you want to clean the print head from the operator panel, follow thesesteps:

Make sure the green POWER light is on.

The POWER light will blink for several seconds while theprint head is being cleaned.

N Perform the print head cleaning only when you encounter a print

quali ty problem. Unnecessary and repeti tious cleaning will wasteink.

If you execute the print head cleaning while paper is manuallyloaded, the printer wi ll eject the paper and then perform thecleaning.

Press and hold theRESUME buttonfor at least two

seconds untilthe printer

beeps twice.

Make surethe printer is

turned on.


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POWER LIGHT


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You may need to replace the BJ cartridge or a BJ tank when your printed

output is not crisp and clear and there are gaps in the characters(missing dots)—even after you have cleaned the print head at least fivetimes.

If you are using the BC-21e Color BJ Cartr idge and your output isblank, one of the BJ tanks is probably out of ink. See the instructionsstarting on page 4-18 for replacing a BJ tank.

NCanon has more engineers dedicated to creating quali ty ink for providingthe best results for output on Bubble Jet printers than any otherorganization. Canon does not prohibit the use of third-party inks and theuse of third-party inks does not invalidate the product’s limited warranty.

However, Canon cannot guarantee the quali ty or performance of yourprinter when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’sBubble Jet products that is att ributable to the use of thi rd party parts orsupplies, including inks. The limited warranty remains in effect for itslife once that particular damage has been properly repaired.

For optimum printing results,Canon recommends that you use onlyCanon BJ cartridges and BJ tanks.


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BJ Cartridge and BJ Tank Maintenance

The most important thing you can do to extend the life of your printerand to ensure optimum print quality is take care of the BJ cartridges.

CSpilled ink can stain any surface. Open BJcartridges and BJ tankscarefully, and follow the guidelines presented here to protect againstspilled ink.

If you are using both the BC-21e Color BJ Cartridge and any otherBJ cartridges, make sure you store the cartridge not being used inthe Ink Cartridge Storage Box.

Keep BJ cartridges and BJ tanks in their sealed containers until youare ready to use them.

Do not remove the BJ tanks from the BC-21e Color BJ Cartridgeunnecessarily. This may cause the ink to clog.

Make sure both BJ tanks are installed in the BC-21e ColorBJ Cartridge. Attempting to use the BC-21e Color BJ Cartridgewith one BJ tank only may cause ink clogging.

If spil led, the ink is difficult to remove. Therefore, it’s a good idea tokeep the BJ cartridges and BJ tanks out of the reach of children.

Do not touch the print head area on the BJ cartridge. Ink may leakout and cause stains.

CHold the BJ cartridge on the sides only. Do not touch the silver plate onthe bottom of the BJ cartridge or the silver metal or circuit area on theside. The metal area may become hot during printing.

DO NOT TOUCH

THIS AREA

HOLD

HERE

DO NOT TOUCHTHIS AREA

HOLDHERE


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Replacing the BJ CartridgeThe following procedure describes how to replace the BC-21e ColorBJ Cartridge with the BC-20 Black BJ Cartr idge. Follow the instructionsin this section to replace an old BJ cartridge or to change BJ cartridgeswhen you are switching between the BC-21e and any of the otherBJcartridges.

You only need to replace the BC-21e Color BJ Cartridge when the printhead is damaged (or after printing approximately 2000 pages). If one of the BJ tanks (either color or black) in your BC-21e Color BJ Cartridge isout of ink, see the next section (page 4-18) for instructions on how toreplace a BJ tank.

Before starting, make sure the printer’s power is on.

Use both hands to grasp the sides of the cover and pull ittoward you.

Open thefront cover.


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The printer beeps and moves the cartridge holder to thecenter of the printer.

The POWER light blinks while the cartr idge holder ispositioned in the center of the printer.

NDo not attempt to move the cartridge holder manually. Thismay damage the printer.

Lift the greenlock lever on thecartridge holder.

Press theCARTRIDGE

button once.

CARTRIDGEBUTTON


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If you are replacing an old BJ cartridge, dispose of the oldcartridge properly.

If you are switching cartr idges, you must store thecartridge you are removing in the Ink CartridgeStorage Box.

Store ordispose of theBJ cartridge.

Slide theBJ cartridge

out of the holder.


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Peel off the protective foil.

Lift off the cap from the print head and then remove

the tape.

Be careful not to touch the rollers with the print head.

Make sure the cartridge is pressed against the back of theholder.

Slide theBJ cartridge

straight into thecartridge holder.

Remove the

protectivematerialfrom the

BJ cartridge.

Take the newBJ cartridge

out of itsprotectivepackaging.

CAP TAPE


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Make sure the marks on the lever and the cartridge holderalign.

The BJ cartridge is now positioned and locked.

CDo not manually move the mechanism that houses the

BJ cartridge. Attempting to move the BJ cartridge holder willdamage the printer.

Press the lock lever downcompletely;do not use

excessive force.


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LOCK LEVER

BJ CARTRIDGEHOLDER


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If you installed the BC-20 Black BJ Cartr idge, set thepaper thickness lever to the left.

If you installed the BC-21e Color BJ Cartr idge, set thepaper thickness lever to the center.



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The printer beeps and moves the cartridge holder to thehome position on the right side of the printer.

The printer cleans the print head automatically.

CWhenever you turn off the printer, the BJ cartridge moves to thehome position on the right and caps itself. If you unplug the printer while it isprinting (or if you turn off a power strip to which the printer isconnected), or if you manually move the cartr idge holder from thehome position, the BJ cartr idge will not be capped and it may dry out.

If you installed a new BJ cartridge, the printer automatically cleans theprint head. If you need to initiate the print head cleaning,see page 4-6.

Close thefront cover.

Press theCARTRIDGE

button.


t h e P r i n t e r

CARTRIDGEBUTTON


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Replacing a BJ Tank in the BC-21eColor BJ Cartridge

If you perform a print operation correctly but the output is blank, aBJ tank may be out of ink. Perform the print head cleaning at least fivetimes. If the output is sti ll blank, replace the empty BJ tank in theBC-21e Color BJ Cartridge.

Leave the BJ cartridge in the printer when replacing a BJ tank. Make surethe printer’s power is on.

Use both hands to grasp the sides of the cover and pull itforward.

The printer beeps and moves the cartridge holder to thecenter of the printer.

The POWER light blinks while the cartr idge holder isposit ioned to the center of the printer.

Press theCARTRIDGE

button once.


CARTRIDGEBUTTON


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The color BJ tank is on the left; the black BJ tank is on theright.

Grasp the tab on the top of the tank and pull forward torelease the BJ tank.

Then lift the BJ tank up and out of the BJ cartridge unit.

Dispose of the BJ tank properly. You may want to place itin a plastic bag to keep from spilling any residual ink.

Then remove the protective cap.Take the newBJ tank out of its

packaging.

Remove theempty BJ tank.


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Press firmlyon the tab onthe top of theBJ tank until

it snapsinto place.

Slide the newBJ tank into

the emptyslot on the

BJ cartridge.


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If you are replacing both tanks, repeat steps 3 through 6for the other BJ tank.

The printer beeps and moves the cartridge holder to thehome position on the right of the printer.

The printer automatically cleans the print head unit.

Use both hands to lift the cover into place and pressfirmly to close it.

Close the printer’sfront cover.

Press theCARTRIDGE

button.

Make sureeach BJ tank is

correctly seated inits respective slot.


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CARTRIDGEBUTTON


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Be sure the lid snaps closed.

NWhenever you remove a BJ cartridge from the printer, store the cartridgein the storage box (unless you are disposing it).

If you have more than one Ink Cartridge Storage Box, you can hookthem together. Simply connect them by the slides and grooves on thesides of the containers.

Close thestorage box.


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Installing and Removing the Optional ColorImage Scanner Cartridge

You can easily convert your printer into a color scanner by installing theoptional IS-22 Color Image Scanner Cartridge. This section describeshow to install and remove the Color Image Scanner Cartridge. Fordetails on operating the printer as a scanner, see the IS-22 Color Image Scanner Cartridge User’s Manual that comes with the scanner cartridgepackage.

CDo not touch the contact terminals or the scanning head.

Installing the Color Image Scanner Cartridge

Open the front cover and press the CARTRIDGE button.The printer beeps once, thePOWER light starts flashing,and the cartr idge holder moves to the center of theprinter.

Lift the green lock lever.

Slide the BJ cartridge out of the cartr idge holder.

Store the BJ cartridge in an Ink Cartridge Storage Box

(see page 4-22 for details).

Remove theBJ Cartridge.

CONTACT TERMINALSSCANNINGHEAD


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Handle the scanner cartridge carefully.

Do not touch the scanning head area.

Hold the scanner cartridge by the ridges on either side of the cartridge.

Match the groove on the scanner cartridge with the guideon the cartridge holder.

Slide the scanner cartridge into the holder and hold it inposition.

Insert thescanner cartridge.

Remove thescanner cartridge

from itspackaging.


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GROOVE


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Slowly press the lock lever down completely until themark on the lever is aligned with the mark on thecartr idge holder.

Set the paperthickness leverto the center.

Lower thelock lever.


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The cartridge holder moves to the home position onthe right.

Removing the Color Image Scanner Cartridge

CAlways remove the Color Image Scanner Cartridge as soon as you arefinished scanning pictures and replace it with a BJ cartridge. Do notleave the Color Image Scanner Cartridge in the printer.

Remove the scanner cartridge just as you would a BJ cartridge. (Seestep 1 on page 4-24 for details.)

Store the scanner cartridge in the soft plastic case provided with thecartridge. Only store the Color Image Scanner Cartridge in this case.

Press theCARTRIDGEbutton once

and close thefront cover.


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CARTRIDGEBUTTON


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CNever store the IS-22 Color Image Scanner Cartridge in an Ink

Cartridge Storage Box that has been used for a BJ cartridge. The pad inthe storage box where the head of a BJ cartridge rests is covered wi th inkthat wi ll damage the scanning head of the IS-22 Color Image ScannerCartridge.

Be sure to replace the BJ cartridge in the printer after you remove thescanner cartridge.

Transporting the Printer

NWhile your printer is small and compact, it is not a portable printer and

you need to take care when transporting it. The printer’s components,such as the sheet feeder, may become damaged i f subjected to severevibration during transportation.Also, your print head may dry outduring travel (and become unusable) i f it is not capped and tapedcorrectly.

If you plan to move the printer from one location to another, or if youwant to store it, follow these steps.

Make sure the print head is in the home position.

Remove any paper from the sheet feeder.

Detach the interface cable.

Unplug the AC adapter but do not remove it from theprinter.

Turn off theprinter’s power.


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Tape the BJ cartridge to the side of the printer.

Return the paper support and paper output tray to theiroriginal posit ions.

Close thefront cover.



t h e P r i n t e r

TAPE


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Do not remove the BJ cartridge from the printeror ship a BJ cartridge or an ink tank from which youhave removed the protective cap. An openedBJ cartridge or BJ tank that is not installed in the printermay leak, and the print head may dry out. Also, if you donot tape the BJ cartridge to the side of the printer, inkmay spil l into the printer.

Repack the printerin its original

packing materials.


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T r o u b l e s h

o o t i n g

Chapter 5 Troubleshooting 5-1

Due to today’s rapidly changing computer environment, we have placedtroubleshooting information in a variety of places to ensure that the mostaccurate information possible is available.The best way to find currentinformation is through our on-line support services and through ourFax Retrieval System. On-line services include the World Wide Web andour BBS.

This chapter contains very basic information to help you solve printerproblems. It covers a few basic problems and describes how to clear apaper jam. For complete problem solving information, be sure to use oursupport services.

SeeCanon Customer Care Center in Chapter 1 (page 1-5) for details onCanon’s customer technical support options.

5Troubleshooting


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5-2 Troubleshooting Chapter 5

Identifying Your Printer ProblemBefore contacting Canon, identify your printer problem and make sureyou have the following information:

Product name

Serial number

Place of purchase

Nature of problem

Steps you have taken to solve the problem and the results

The serial number is located on the label on the back of the printer:

NAttempting to repair the printer yourself may void the limited warrantyas to that repair. See the limited warranty information that came withyour printer for details.


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5-4 Troubleshooting Chapter 5

Clearing Paper JamsWhen a paper jam occurs, the POWER light turns orange and the printergoes off-line.

Turn off the printer.

If the paper tears off inside the printer, open the front

cover and remove the paper left inside the printer.

The POWER light comes on and the print head moves tothe home position.

The printer is now ready for printing.

NIf you are printing high density graphics when a paper jam occurs, feedat least two sheets of paper through the printer to clean the rollers.

Press the POWERbutton to turn the

printer back on.

Gently pull the

paper out withone hand while

holding down theprinter with the

other hand.

Press thePOWER button.


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S p e c i f i c a t i o n s

Appendix A Specifications A-1

Printing SpecificationsPrinting MethodBubble Jet ink on-demand

Paper HandlingAutomatic feedManual feed

Sheet Feeder Capacity – Auto Feed OnlyMaximum thickness of stacked paper: 0.4 inches (10 mm)Plain paper

(20 lb or 75 g/m2) Approx. 100 sheets (0.4" stack)Glossy photo paper 1 sheetBanner paper 1 sheet (2 to 6 long)Bril liant white paper Approx.100 sheets (0.4" stack)High resolution paper Approx.80 sheets (0.4" stack)T-shirt transfers 1 sheetBubble Jet paper Approx. 100 sheets (0.4" stack)Fabric sheets 1 sheet

Transparencies 50 sheetsBack print film 10 sheetsEnvelopes 15 envelopes (U.S. Commercial

number 10 or European DL)

Paper SizeLetter 8.5 in × 11 inLegal 8.5 in × 14 inA4 210 mm × 297 mmA5 148 × 210 mmB5 182 × 257 mmBanner 8.5 in × 11 in sheets;

maximum length 66 in (1676 mm)

U.S. Commercialnumber 10 envelope 9.5 in × 4.1 inEuropean DL envelope 220 mm × 110 mm

ASpecifications


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A-2 Specifications Appendix A

Paper Type Recommended

Glossy photo paper Canon Glossy Photo Paper GP-201Banner paper Canon Banner PaperBrilliant white paper Canon Brilliant White PaperHigh resolution paper Canon High Resolution Paper HR-101T-shirt transfers Canon T-Shirt Transfers TR-101Greeting cards Canon Greeting Cards GC-101Bubble Jet paper Canon Bubble Jet Paper (water-resistant)

LC-301Fabric sheets Fabric Sheet FS-101 for Canon Bubble

Jet printersTransparencies Canon CF-102 TransparenciesBack print fi lm Canon Back Print Film BF-102High gloss fi lm Canon High Gloss Film HG-101

Envelopes Commercial number 10 or European DL

Paper Weight17 to 30 lb (64 to 105 g/m2)

Print SpeedBC-21e Color BJ Draft mode—up to 2.5 ppmCartridge Standard mode—up to 1.4 ppm

Fine mode—up to 0.23 ppm

BC-20 Black Draft mode—up to 6.5 ppmBJ Cartridge Standard mode—up to 3.6 ppm

Print WidthMaximum 8 inches

Line Feed SpeedApproximately 150 ms/line at 2/6-inch line feeds

ResolutionColor 720 × 360 dpiBlack 720 × 360 dpi (with S

canon bjc-4400 user manual.pdf

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