canon bjc-2000 printer user manual

8/20/2019 Canon BJC-2000 Printer User Manual

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Copyright

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)with all rights reserved. Under the copyright laws, this manual may notbe reproduced in any form, in whole or part, without the prior writ tenconsent of CCSI.

©1998, 1999 Canon Computer Systems, Inc.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughlyin order that it will be an easy to use guide to your Canon BJC-2000Series Color Bubble Jet Printer. All statements, technical information,and recommendations in this manual and in any guides or related

documents are believed reliable, but the accuracy and completenessthereof are not guaranteed or warranted,and they are not intended tobe, nor should they be understood to be, representations or warrantiesconcerning the products described.

Your printer and the software media included with your printer havebeen sold to you subject to the limited warranties set forth in thewarranty card and license agreement enclosed with the respectiveproduct. All software is licensed AS IS, as described in the licenseagreement enclosed with the software media. Further, CCSI reserves theright to make changes in the specifications of the products described inthis manual at any time without notice and without obligation to notifyany person of such changes.

Trademarks

Canon, BJ and BJC are registered trademarks and BCI, Bubble Jet, DropModulation Technology, PhotoRealism, and “See What We Mean” aretrademarks of Canon Inc.

All other product and brand names are registered trademarks,trademarks, or service marks of their respective owners.

ENERGY STAR®COMPLIANT

As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined thatthis product meets the ENERGY STAR® guidelines for energy efficiency.


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Using Your DocumentationThe following documentation is supplied with the Canon BJC-2000Series Color Bubble Jet™ Printer to help you efficiently use your newprinter.

Quick Start GuideThis sheet describes the steps you follow to set up your printer andinstall the BJC-2000 Series Printer Driver for Windows®. You canfollow the steps illustrated on this sheet to start printing in minutes.

User’s ManualThis manual offers detailed information on how to operate your printer.It includes printing operations, maintenance, and specifications. Readthis manual to master basic operations and when you need to know thespecifications of the printer.

Conventions

This User’s Manual uses the following conventions to alert you toinformation that will help you operate the printer correctly and safely.

NNotes provide advice or suggestions regarding the use of the printer.

CCautions alert you to operations that could cause damage to yourhardware or software,or cause injury to yourself.


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Distinctive typefaces identify the printer buttons you press, the lights onthe operator panel, and any commands you enter at your computer.

The buttons you press appear in this typeface: RESUME button.

When you type something on your computer, it appears in thistypeface: DIR/P.

The selections you make in Windows are shown in bold: Click OK .


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1 Introduction ...................................................................................................... 1-1Supplies and Accessories .................................................................................... 1-2

BJ Cartridges and BJ Tanks .......................................................................... 1-2Canon Specialty Papers ................................................................................ 1-3Color Image Scanner Cartridge ................................................................... 1-4

Hardware and Software Requirements .............................................................. 1-4Additional System Requirements for Windows NT 4.0 Users ................... 1-5

Canon Customer Care Center ........................................................................... 1-5Servicing the Printer .................................................................................... 1-6

2 Using the Printer With Windows ................................................................ 2-1

Understanding the Printer Driver....................................................................... 2-1Printing a Document .......................................................................................... 2-2Using the Printer Driver in Windows ................................................................ 2-3

Accessing the Printing Options—Windows 98, Windows 95, orWindows NT 4.0 ...................................................................................... 2-3

Accessing the Print ing Options—Windows 3.1.......................................... 2-4The Windows Tabs .............................................................................................. 2-5

The Main Tab ............................................................................................... 2-5The Paper Tab ............................................................................................... 2-6The Features Tab .......................................................................................... 2-7The Maintenance Tab ................................................................................... 2-8Specifying Your Printing Options on the Windows Tabs........................... 2-9

Recommended Print Mode Sett ings .................................................................. 2-9Customizing the Print Mode Sett ings ............................................................... 2-11

The Quali ty Tab ............................................................................................ 2-11The Color Tab ............................................................................................... 2-12The Save Tab ................................................................................................. 2-13

Executing a Print Tab .......................................................................................... 2-14The BJ Background Monitor ....................................................................... 2-14BJ Backgrounder .......................................................................................... 2-15BJ Status Monitor ......................................................................................... 2-16

Printing Speed Versus Color .............................................................................. 2-17Ways to Improve Print Speed in Windows ................................................. 2-17

3 Paper Handling.................................................................................................. 3-1Selecting Paper Types.......................................................................................... 3-2

Paper Guidelines ........................................................................................... 3-5Sett ing the Paper Thickness Lever ...................................................................... 3-6Printer Settings for Various Print Media............................................................ 3-7

Loading Paper ...................................................................................................... 3-7Automatically Feeding Paper ........................................................................ 3-8Auto Feed Guidelines.................................................................................... 3-10

Contents


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Printing on Envelopes......................................................................................... 3-11Using Canon’s Specialty Papers ......................................................................... 3-15

Specialty Paper Guidelines............................................................................ 3-15High Resolution Paper ................................................................................. 3-17Fabric Sheets ................................................................................................. 3-21Printing on Banner Paper ............................................................................. 3-24Loading Glossy Photo Paper and Glossy Photo Cards .............................. 3-29

4 Maintaining the Printer .................................................................................. 4-1Printer Guidelines ............................................................................................... 4-2Cleaning the Printer ........................................................................................... 4-3Printing a Test Page ............................................................................................ 4-4Cleaning the Print Head ..................................................................................... 4-6BJ Cartr idge Guidelines ...................................................................................... 4-7

BJCartr idge and BJ Tank Maintenance ...................................................... 4-8Replacing the BJ Cartr idge ................................................................................. 4-10

Replacing a BJ Tank in the BC-21e Color BJ Cartridge ................................... 4-14Storing a BJCartridge ........................................................................................ 4-17Transport ing the Printer .................................................................................... 4-19

5 Troubleshooting ............................................................................................... 5-1Identi fying Your Printer Problem ...................................................................... 5-1Basic Problems .................................................................................................... 5-2Clearing Paper Jams ............................................................................................ 5-4Using the Resume Button ................................................................................... 5-5

Appendix A Specifications................................................................................ A-1Printing Specifications ....................................................................................... A-1Printable Area ..................................................................................................... A-3BJCartr idges ....................................................................................................... A-6General ................................................................................................................ A-7Optional IS-22 Color Image Scanner Cartr idge ............................................... A-7

Appendix B Installing the Printer Driver for Windows 3.1 ..................... B-1

Appendix C Installing the Optional Color Image Scanner........................ C-1Installing the Scanner Cartridge ........................................................................ C-1Removing the Scanner Cartr idge ....................................................................... C-4

Glossary ..................................................................................................................... G-1

Index .......................................................................................................................... I-1

FCCRegulations ...................................................................................................... FCC-1


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Chapter 1 Introduction 1-1

I n t r o d u c t i o n

Congratulations on your purchase of the Canon BJC-2000 Series ColorBubble Jet Printer. We appreciate your choosing this printer to meet yourprinting needs.

The BJC-2000 Series printers offer excellent print quality and fast printspeed using both color and black inks.We are certain you will besatisfied with this advanced Bubble Jet technology.

This chapter:

Lists the supplies, accessories, and options you can purchase for theprinter

Lists hardware and software requirements

Describes Canon’s customer support services

1Introduction


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1-2 Introduction Chapter 1

Supplies and AccessoriesYour BJC-2000 Series printer supports excellent and unique print mediaoptions that will allow you to produce dazzling,professional, and funpresentations. All of these print media are specially designed andmanufactured to work with your Canon Color Bubble Jet printer so youcan produce the finest output possible.

Canon has an extensive dealer network equipped to offer you suppliesas you need them. To find a dealer near you, call the Canon ReferralService at 1-800-848-4123.

If supplies are not available from your local dealer, you can orderdirectly from Canon by calling 1-800-385-2155.

BJ Cartridges and BJ Tanks

You can use the following BJ®cartridges with the BJC-2000 Seriesprinters:

BC-21e Color BJ Cartridge

BC-20 Black BJ Cartridge

BC-22e Photo BJ Cartridge

You can purchase the following BJ tanks for use in the BC-21e ColorBJCartridge:

BCI-21 Black BJ Tank

BCI-21 Color BJ Tank

NBJcartridges contain the Bubble Jet pr int head and BJ tank(s), whileBJ tanks contain ink only.


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NCanon has more engineers dedicated to creating quality ink for providing

the best results for output on Bubble Jet printers than any otherorganization. Canon does not prohibit the use of third-party inks and theuse of third-party inks does not invalidate the product’s limited warranty.However, Canon cannot guarantee the quali ty or performance of yourprinter when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’sBubble Jet products that is att ributable to the use of thi rd party parts orsupplies, including inks. The limited warranty remains in effect for itslife once that particular damage has been properly repaired.

For optimum printing results, Canon recommends that you use onlyCanon BJ cartridges and BJ tanks.

You can also purchase the optional Canon BC-22e Photo Kit, whichincludes everything you need to produce photo-realistic images:

BC-22e Photo BJ Cartridge

SB-21 Ink Cartridge Storage Box

Canon High Resolution Paper HR-101 (60 sheets)

See Chapter 4,Maintaining the Pri nter , for details on replacingBJ cartridges.

Canon Specialty PapersCanon manufactures numerous specialty papers, including:

Glossy Photo Paper

Banner Paper

Brilliant White Paper

High Resolution Paper

T-Shirt Transfers

Greeting Cards

Glossy Photo Cards

Bubble Jet Paper (water resistant)


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Fabric Sheets

Transparencies

Back Print Film

High Gloss Film

See Chapter 3, Paper Handling , for details on Canon’s Specialty Papers.

Color Image Scanner Cartridge

You can use your BJC-2000 Series printer as a color image sheetfedscanner by removing the BJ cartridge from the printer and replacing itwith the optional IS-22 Color Image Scanner Cartridge. This scannercartridge employs an optical head in place of a print head to scan imagesand text on paper fed through the printer.

See Appendix C, Instal li ng the Optional Color Image Scanner , forinstructions on how to install the scanner cartridge. For details aboutusing the scanner cartridge, see the IS-22 Color Image Scanner Cart ridge User’s Manual that comes with the scanner cartridge package.

Hardware and Software RequirementsImportant!Before you start, make sure you have the following computersetup. (These are the minimum requirements.)

IBM®PC or compatible computer with a 486 PC processor or better(Pentium®processor recommended)

Microsoft®Windows®98, Windows 95, or Windows 3.1

8 megabytes (MB) of RAM(16 MB or more recommended for high resolution printing)

40 MB hard disk space

Bi-directional, Centronics®-compatible parallel cable (IEEE1284-compliant); a cable less than 6.6 feet in length is recommended


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CD ROM drive (2x or better)

(I f you do not have a CD ROM drive, you can download the printerdriver from Canon’s Web site or BBS, or call the Canon CustomerCare Center to order the Printer Setup on diskettes for a smallshipping and handling fee. See the Canon Customer Care Centerinformation below for numbers.)

Canon Creative has additional requirements.See the Canon CreativeQuick Start Guide for details.

Additional System Requirementsfor Windows NT 4.0 Users

Pentium 90 processor or higher (Pentium 200 recommended)

Service Pack 3 or later

32 MB RAM (64 MB recommended)

60 MB hard disk space available (150 MB recommended)

CD ROM drive (or access to a CD ROM drive over the networkconnection)

Canon Customer Care CenterCanon Computer Systems, Inc.offers a full range of customer technicalsupport* options including:

24-hour, 7-day-a-week, toll- free automated support for troubleshootingissues on most current products (1-800-423-2366)

Speak to a technician free of service charge (currently Monday–Friday,8:00 am–10:00 pm and Saturday 12:00 pm–6:00 pm EST,excluding holidays) for products still under warranty**(1-757-413-2848)

Speak to a technician (currently $24.99 per call) during holidays anddays/hours not listed above regarding urgent product questions or

for products no longer under warranty (1-800-423-2366)Or for a charge of $2.50 per minute, to a maximum of $25.00 percall (1-900-246-1200)


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Technical support via the Canon Computer Systems, Inc. Web site

(www.ccsi.canon.com) 24-hour, tol l-free Fax Retrieval System (1-800-526-4345)

To download the latest drivers using your modem, 24-hour BulletinBoard Service (1-757-420-2000)

Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)

*Support program specifics subject to change without notice.**Refer to individual product information for warranty details.

Servicing the Printer

The Canon BJC-2000 Series Color Bubble Jet Printers are designed withthe latest technology to provide trouble-free operation. The WarrantyCard that comes with the printer describes Canon’s one-year limitedwarranty for your Bubble Jet printer. Be sure to read the warrantyinformation to find out about the different service options availableto you.

NSave your sales receipt for proofofpurchase. In the event that yourprinter needs service, you will need your proof of purchase to obtainwarranty service.

If you feel your BJC-2000 Series Color Bubble Jet Printer needsservicing, contact Canon on the World Wide Web to locate the CanonAuthorized Service Facil ity (ASF) nearest you. If you do not have accessto the Web, you can call Canon (see page 1-5).


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Chapter 2 Using the Printer With Windows 2-1

This chapter describes how to use the printer with your Windowsapplications. It includes:

Understanding the printer driver

Printing a document

Using the Printer Driver in Windows

The Windows tabs

Recommended Print Mode settings

Customizing the Print Mode sett ings

Executing a print job

Printing speed versus color

Understanding the Printer DriverBefore you can use any type of printer with your computer, you mustinstall software that allows the printer and computer to communicate;the software is called a printer driver. The printer driver tells thecomputer what kind of a printer you are using. The printer driver alsocontrols the various sett ings, such as print quali ty and paper type.Youdefine these sett ings within the printer dr iver, and the printer driver thencommunicates the settings to both the computer and the printer.

NYou must install the BJC-2000 Series Printer Driver for Windows beforeyou can use the printer with your computer. If you are using Windows98, Windows 95, or Windows NT 4.0, see your Quick Start Guide for

instructions. If you are using Windows 3.1, see Appendix B forinstructions.

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2-2 Using the Printer With Windows Chapter 2

Printing a DocumentThis procedure describes the general steps required for printing fromvarious Windows applications. The exact steps for printing a documentmay vary depending on the application program you are using. Referto your software application’s documentation for the exact printingprocedure.

Start the program you are using to create the document,and open the document you want to print.

Choose Printor Print Setupfrom the File menu. You willsee a screen similar to this:

Click on the Properties(or Setup) button if you want tomake any adjustments as appropriate for printing yourdocument. (SeeThe Windows Tabs for details.)

After making any necessary changes to the printingparameters, click OK to start the print job.

Make surethe CanonBJC-2000 isselected as

your defaultprinter.

Start yourapplication.


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Using the Printer Driver in WindowsYou use the printer driver to define the type of printing you plan to do.The default sett ings may be adequate for most of your printingoperations, but you will want to change these settings for any specialcolor printing or when you use media other than plain paper.

Accessing the Printing Options—Windows 98,Windows 95, or Windows NT 4.0

To view or change your pr inter sett ings, you must open the printerdriver dialog box.The printer driver dialog box contains tabs on whichthe printing options are displayed.

You can open the printer driver dialog box in one of the following ways:

From within any Windows application, you can select the PrintorPrint Setupcommand.

From the Printers folder, you can select the printer and then selectthe Propertiescommand (Windows 98 or Windows 95) or theDocument Defaultscommand (Windows NT 4.0) from the Filemenu.

From the Printers folder, you can select the printer, click the rightmouse button, and then select thePropertiescommand (Windows

98 or Windows 95) or the Document Defaultscommand (WindowsNT 4.0) from the drop down list.

The title and the tabs you see across the top of the printer driver dialogbox depend on how you start the printer driver and on the operatingsystem you are using. The Main, Paper, Features, and Maintenance tabscontain the printing options that make up your printer driver. The othertabs you see, such as General or Details, relate to your operating system;for information regarding the options on these tabs, see your Windowsdocumentation.

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NFor detailed information on any of the printing options, you can use the

Windows 98, Windows 95, or Windows NT online Help:

Use the right mouse button to click an item on the screen; thenclick the What’s This?command.

Click ?and then click an item.

PressF1.

Accessing the Printing Options—Windows 3.1

You can access the printing options from the Printers dialog box in theControl Panel, or you can select thePrint Setupoption available fromthe File menu of most applications that run in Windows.

NIf thePrint Setupoption does not appear in the File menu for yourapplication, refer to the user’s manual supplied with the application.It should provide information about changing the printer setupparameters.

In Windows 3.1, the printing options are displayed on these tabs: Main,Paper, Features, and Maintenance. See the next section, The Windows Tabs , for details.

If you have not installed the BJC-2000 Series Printer Driver for Windows3.1, see Appendix B for instructions.


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The Windows TabsThe BJC-2000 Series Printer Driver for Windows has several tabs fromwhich you can select your printing options. Be sure to use the Windowshelp features to learn more about using these settings.

NThe tabs you see may be arranged di fferently than shown here. Thearrangement of the printing options on the tabs varies depending on theoperating system you are using.However the settings are the same.

The Main Tab

This tab allows you to select your Print Mode.

SELECT YOUR PRINT MODE,WHICH INCLUDES PRINT QUALITYAND COLOR SETTINGS

ILLUSTRATES THECURRENT PAPERSETTINGS

CLICK HERE TOPRINT COLOR DATAAS GRAYSCALE

CLICK HERE TO CUSTOMIZETHE PRINT MODE SETTINGS(SEE PAGE 2-11)

SPECIFY THE TYPEOF BJ CARTRIDGEINSTALLED

SELECT YOURMEDIA TYPE

RESTORE DEFAULTSETTINGS


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The Paper Tab

This tab allows you to specify paper size and page orientation.

SPECIAL PRINTINGFEATURES:• SCALED—TURN ON

TO ENLARGE ORREDUCE PRINTING

• PAGE LAYOUT—TURNON TO PRINT 2 OR 4PAGES ON A SINGLESHEET

• BANNER—TURNON FOR BANNERPRINTINGSPECIFY PAGE

ORIENTATION(HOW DOCUMENTPRINTS ON APAGE)

FOR SCALED ORPAGE LAYOUTPRINTING,SPECIFY SIZEOF PAPER INPRINTER

RESTORE DEFAULTSETTINGS

SPECIFY YOURPAPER SIZE


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The Features Tab

This tab allows you to specify background printing features, whichinclude multiple copies and page layout.

ENABLE ORDISABLEBACKGROUNDPRINTING

SPECIFY NUMBEROF COPIES TOPRINT

ENABLE PRINTING INREVERSE ORDER(LAST PAGE TOFRONT PAGE)

ENABLE COLLATINGFOR MULTIPLECOPIES

PRINT BORDERS TOSEPARATE PAGES

ENABLE TO PRINT2 OR 4 PAGES ONA SINGLE SHEET

CLICK TO VIEW ORCHANGE THESTAMP SETTINGS

RESTORE DEFAULT

SETTINGS

SPECIFY A GRAPHICSTAMP TO BEPRINTED ON YOURDOCUMENT


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The Maintenance Tab

This tab allows you to ini tiate print head cleaning, roller cleaning,andtest prints.

START PRINTHEAD CLEANING

FEED A SHEET OF PAPERTO CLEAN ROLLERS(SEE PAGE 3-17)

PRINT THE NOZZLECHECK PATTERN(SEE PAGE 4-4)

START THE BJ PRINTER

STATUS MONITOR(SEE PAGE 2-14)


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Specifying Your Printing Options on the Windows Tabs

Be sure to use your online help to find out about the settings availablefor each printing option.

To move between the Windows tabs, click on any of the tabs.

To save the settings and exit , click theOK button.

To cancel your setting selections on a tab, click theCancel button.

To save your sett ings without exiting,click the Applybutton.

To access helpful information about the printer and the printer

driver, click on theHelpbutton.

To find out about a setting, click the question mark ?in the upperright corner. Move the larger question mark to the setting you areinterested in and click again.

Recommended Print Mode SettingsThe Print Mode you select on the Main tab optimizes the printer’ssett ings for pr int quality, media, paper feed method, and coloradjustment.


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For normal pr inting,select one of the following Print Modes:

TextFor standard printing quality.

AutoTo print text, photos, il lustrations, tables, and graphics athigher than normal printing quali ty.

DraftTo emphasize speed rather than quali ty; for printing drafttexts.

For high-quali ty printing of photos and graphics, you can use

special high-resolut ion paper and select one of the following PrintModes:

GraphicsFor graphics with clearly defined graph and colorboundaries.

PhotoFor photos and graphics with many gradation levels.

SuperPhotoHighest quality for photos (this sett ing requires use of theBC-22e Photo BJ Cartridge).

CameraFor printing images and photos from a digital camera. Usethe BC-22e Photo BJ Cartridge with this setting.


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Customizing the Print Mode SettingsOn the Main tab, you can click theAdvancedbutton to customize theselected Print Mode.You see the following three tabs.

The Quality Tab

SELECT THE TYPEOF CARTRIDGEINSTALLED

SPECIFIES THEBALANCEBETWEEN PRINTQUALITY ANDPRINT SPEEDSPECIFY HALFTONING

• AUTO —ALLOWSTHE PRINTER TODETERMINE THETYPE OF IMAGEDATA AND APPLYTHE APPROPRIATEDITHERING METHOD

• FINE (FAST) —USEFOR HIGH SPEEDPRINTING OFCHARACTERSOR TABLES

• FINE —USE FORPRINTING GRAPHICSOR CHARTS WITHCLEARLY DEFINEDCOLOR BOUNDARIES

• DIFFUSION —USEFOR PRINTINGNATURAL COLORIMAGES SUCH ASPHOTOGRAPHS

SPECIFY MEDIA

TYPESPECIFIES PAPERFEED METHOD OFAUTO FEED

ENABLES THEIMAGE DATACORRECTIONFEATURE TOSMOOTH LOW-RESOLUTIONIMAGE DATAFOR PRINTING

RESTORESTHE DEFAULTSETTINGS


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The Color Tab

ENABLE ORDISABLE COLORADJUSTMENT(USING COLORADJUSTMENTREDUCESPRINTINGSPEED)

RESTORES THEDEFAULT SETTINGS

ADJUSTS THELUMINOSITY OF THEFOUR COLOR INKS

SPECIFIES WHETHERPRINTED OUTPUTEMPHASIZES INTER-

MEDIATE TONES ORBRIGHT, SHARP BASICCOLORS

ADJUSTS THE PRINTINTENSITY TO MAKETHE OVERALLPRINTED OUTPUTDARKER OR LIGHTER

ADJUSTS THE

CONTRASTAMONGINTERMEDIATETONES THATFALL BETWEENBLACK ANDWHITE

SPECIFIES HOWTO PROCESSCOLOR VALUESSO THEY BESTAPPROXIMATETHE ORIGINAL


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The Save Tab

NYou cannot use the names of existing modes (Text, Auto, etc.) nor thereserved name Graph.

DISPLAYS CURRENTPRINT MODES

SPECIFY A CUSTOMNAME FOR THISPRINT MODE

SPECIFY A NEW ICONFOR THIS PRINTMODE

SAVE THE NEW PRINTMODES

CHANGES THEORDER OF THEICONS; MOVES THESELECTED ICON

DESCRIBES THENEW PRINT MODE


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Executing a Print JobAfter you start a print job, the following three features start up insequence.

BJ Background MonitorDisplays the status of the print jobs in the background. Use thebackground monitor to change the order of the print jobs or cancela print job.

BJ BackgrounderDisplays the transmission status of the current print job.Use thebackgrounder to pause or cancel a print job.

BJ Status MonitorDisplays the printer status. If an error occurs, the status monitor willdescribe the error and provide a solut ion for the problem.

The BJ Background Monitor

To open the BJ Background Monitor, click its button on the Task Bar.

CLICK HERE


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You see this screen:

NFor more details about the BJ Background Monitor, select Helpfrom theHelp menu of the BJ Background Monitor.

BJ Backgrounder

The BJ Backgrounder screen looks similar to this:

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NAMES OF DOCUMENT PRINTING ANDDOCUMENTS QUEUED FOR PRINTING.

THE ICON MARKS THE DOCUMENTCURRENTLY PRINTING.

TIME AND DATE DOCUMENTWAS SENT TO THE PRINTER

DRAG THE COLUMNDIVIDER LEFT OR RIGHTTO RESIZE THE COLUMN

NUMBER OF DOCUMENTPAGES AND SIZE (BYTES)

SHOWS THE PAGEAND COPY PRINTING

SHOWS THEFLOW OF

TRANSMISSIONDATA

PAUSES THE PRINTJOB. AFTER PAUSINGTHE PRINT JOB, THISBUTTON CHANGESTO RESUME. CLICKTO RESTART THEPRINT JOB AFTER

PAUSING.

CANCELS THE PRINT JOB


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BJ Status Monitor

To open the BJ Status Monitor during printing, click its button on theTask Bar.

NFor information about the BJ Status Moni tor, click Helpto pull downthe Help menu and select Screen Topics.

The BJ Status Monitor shows the printer status and the progress of documents printing in Windows. It looks similar to this:

CLICK HERE

DISPLAYS THE TYPEOF BJ CARTRIDGE

CURRENTLY MOUNTEDIN THE PRINTER

OPENSAUTOMATICALLY

WHEN AN ERROROCCURS

CLICK TODISPLAY THECORRECTRESPONSE TOAN ERROR

PICTURES AND

TEXT DESCRIBEPRINTERSTATUS ANDPROGRESS OFTHE PRINT JOB

CLICK TOCANCELPRINTING


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Printing Speed Versus ColorThe BJC-2000 Series Printer Driver for Windows can interpret andtranslate the full spectrum of colors,up to 16.7 mill ion colors. Whenprinting in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printingwith black ink only, the driver has only one color to interpret.

By decreasing the amount of colors that the printer driver has tointerpret, you can significantly decrease the time needed to translatethe information. This will speed up the overall printing process.

Ways to Improve Print Speed in Windows

To improve printing speed, you can try the following:

Turn off the Print Manager in the Windows Control Panel(Windows 3.1 only)This avoids the extra step of sending the print fi le to the PrintManager and may increase your printing speed by as much as 25%,depending on the computer you are using.

Add a permanent swap file in Windows 3.1Under the 386 Enhanced icon in the Windows Control Panel, add orcreate a permanent swap file that is from 4 MB to 9 MB. Thecomputer will be able to prepare the print fi le faster. See your

Windows documentation for instructions.

Avoid diffusion halftonesIn the Quali ty tab,choose Diffusion for Halftoning only whenprinting final output or photographic images. Choosing aHalftoning sett ing of Fine/Fast allows documents to pr int as muchas 20% faster because the computer does not need to compute to“best possible position” for each dot.

Avoid color adjustmentIn the Color tab, disable the Color Adjustment option. This featuretakes longer to process in the computer because it requires specialinformation.

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Free up your memory

Use only one software program at a time and unload any screensaving utili ties or programs stored in Windows background; thisfrees up more memory for Windows processing.

Use Draft mode when possibleIf you wil l be printing text in black ink only,choose a Print Modeof Draft or Text. Use Draft mode to emphasize speed rather thanquali ty; in Draft mode the printer will need to disperse fewer dots.

Limit the number of colors on each pageThe computer wi ll need to calculate and transmit fewer dots.Toomany colors can make the image confusing and less effective as wellas cause the print speed to slow down.

Use basic colors when printing presentation graphicsUse black, yellow, magenta, blue,green, and red when possible.Thecomputer will need to calculate and transfer less dot information.

Use Plain Paper as the Media TypeThe print head will make only one pass for each printed line.

Use smaller graphics and more white space in yourdocumentsThe computer wi ll be able to prepare the print fi le faster.

Add more RAMto your computerThe computer wi ll be able to prepare the print fi le faster.

Use a computer with a faster processorThe computer wi ll be able to prepare the print fi le faster.


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P a p e r H a n d l i n g

Chapter 3 Paper Handling 3-1

This chapter describes how to use the printer for all your printingoperations. It includes:

Selecting paper types

Setting the paper thickness lever

Summary of printer settings for various print media

Automatically loading paper

Printing on envelopes

Using Canon’s Specialty Papers

To ensure the best performance of your printer, you’l l want to select thebest paper and load it correctly.You can stack paper in the sheet feederto load it automatically, or you can manually feed one sheet at a time.

3Paper Handling


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3-2 Paper Handling Chapter 3

Selecting Paper TypesOne of the most important things you can do to assure the best possibleperformance of your Bubble Jet pr inter is to select the correct paper.Your printer produces letter quality print on most plain bond papers,including cotton bond and photocopying papers; it does not requirespecial ink jet papers. However, the print quality varies with differentpaper types. Be sure to test a type of paper before you purchase a largequantity.

Plain Paper

The printer supports paper sizes of letter, legal, and A4 in portraitorientation. You can use regular copier paper, cotton bond papers, andtypical letterhead. Always use paper wi thout curls, folds, staples, ordamaged edges.

Glossy Photo PaperCanon Glossy Photo Paper is a high gloss, thicker paper that producesthe look and feel of a photograph.Use this paper with the BC-21e Coloror BC-22e Photo BJ Cartridge to produce photo-realistic prints fromyour printer. (In your pr inter driver, select Glossy Paper when you haveGlossy Photo Paper loaded.)

Banner Paper

Canon’s Banner Paper is specifically designed for printing onecontinuous sheet in a banner format. The connected sheets are dividedby a perforation. You can print from two to six sheets at one time.


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Brilliant White Paper

Canon’s unique paper formulation gives you a bright white printingsurface that produces incredibly brilliant colors and dark, crisp blacktext. This paper works great for everyday use, as well as proposals, colorpresentations, color charts/graphs, flyers,and newsletters. You can pr inton both sides of the sheet. (In your pr inter driver, select Plain Paperwhen you load this paper.)

High Resolution PaperThe Canon High Resolution Paper is designed to produce photo-realisticquali ty output with sharp and vivid graphics. For best results,use theoptional BC-22e Photo BJ Cartridge to produce images comparable toyour favorite photographs.

T-Shirt TransfersUse Canon’s popular T-Shirt Transfers to create and personalize T-shirts,sweatshirts, aprons, tablecloths, napkins, tote bags, and anything elseyour imagination allows! Use on any cotton or cotton/poly blend fabric.Your image is printed in mirror image (when you select T-Shirt Transferfor your Media Type in the BJC-2000 Series Printer Driver) so when youiron it onto the T-shirt the image is viewed correctly.

Greeting CardsGet the most out of your Canon Creative or other card making softwarewith Canon Greeting Cards. These cards give your unique, personalizedcards the look and feel of professional cards. You can create cards,invitations, announcements, and more.

Glossy Photo CardsUse Canon’s Glossy Photo Card media when creating greeting cards andother fun items that you want to fill the entire card. These cards are thesame stock as Canon’s Glossy Photo Paper and have perforations aroundthe printable area. You can print beyond the perforation and then tearoff the margins; this allows you to fi ll the entire card with an image orcolor.

Bubble Jet Paper (water resistant)The Canon Bubble Jet Paper has been developed for high qualityprinting with minimal or no smearing or running when in contact withwater or damp surfaces, making it a good choice for damp or rainyenvironments.The paper is specially coated and printable on both sides.(In your printer driver, select Plain Paper when you load this paper.)


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Fabric Sheets

Use Fabric Sheets for Canon Bubble Jet printers to print pillow covers,scarves, flags, and other textile items. Use these sheets for appliquésandother craft and sewing projects.Fabric sheets are 9.5 × 14 inches. Be sureto select Fabric Sheet as your Media Type in the printer driver.

TransparenciesCanon Transparencies are recommended. These transparencies produceexcellent contrast, sharpness, and color.

Back Print FilmCanon Back Print Film has been specially developed for Canon ColorBubble Jet printers.The fi lm is designed to deliver brill iant, high-intensity color images suitable for business presentations, design work,or professional reports.Back print film is printed on the back (non-

glossy) side of the fi lm in mirror image and then viewed from the frontor glossy side using a backlighting device. Be sure to select Back PrintFilm as your Media Type in the printer driver.

High Gloss FilmThe Canon High Gloss Film features a bright white finish that lendsstr iking visual power to charts,graphs, and photographic images. Usethis fi lm to make your presentation materials and graphics lookprofessional.

NIf you are print ing in an application outside Windows, your softwareapplication or printer driver must support mirror image printing inorder to use Back Print Film or T-Shirt Transfers.


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Paper Guidelines

When selecting or loading paper, please remember the following:

Attempting to print on damp, curled, wrinkled, or torn paper cancause paper jams and poor print quality.

Use cut-sheet paper only. You cannot use mult ipart paper.

Whenever possible, hold the paper by the edges and avoid touchingthe print side. Any scratching or soiling of the print side wil ladversely affect the print quality.

When stor ing paper, put the paper back in its original package andavoid locations that are exposed to direct sunlight or that are subject

to high temperatures or humidity. To avoid bending or wrinklingthe paper, store the package on a flat surface.

After printing, do not touch the print side until the ink is dry. If water gets on the printed media, do not touch the print side untilthe media is dry.

When using graph paper, the lines may not match because the1/6-inch line spacing of the printer is slightly less than that of graph paper. Adjust the line spacing in your application.

If the print density of your page is very high, light paper stock maycurl slightly due to the large amount of ink. If you need to printdense graphics, try printing on thicker paper.

Do not use thicker paper than meets the specifications for thisprinter. Printing with a paper that is thick enough to come incontact with the print head nozzles may damage the BJ cartridge.

When printing on legal size paper (or larger), do not extend thepaper output tray.


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Setting the Paper Thickness LeverTo ensure trouble-free paper handling, you’ll want to set the blue paperthickness lever before loading paper.

Left for printing on paper

Right for fabric sheets,heavier-weight paper or other print media,or envelopes

NBe sure to check this lever before and after printing on heavier-weightprint media or envelopes.



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Printer Settings for Various Print MediaPaper Paperthickness output

Media lever guides Paper feed limit (Sheets)

Plain paper Left Down Approx. 50 (0.2" or 5 mm stack)

Glossy Photo Paper Left Up 10

Banner Paper Left Up 1 (2 to 6)

Brilliant White Paper Left Down Approx. 50 (0.2" or 5 mm stack)

High Resolution Paper Left Up Approx. 40 (0.2" or 5 mm stack)

T-Shirt Transfers Left Down 1

Greeting Cards Left Down 1Glossy Photo Cards Left Down 1

Bubble Jet Paper Left Down Approx. 50 (0.2" or 5 mm stack)

Fabric Sheets Right Down 1

Transparencies Left Down 20

Back Print Film Left Down 10

High Gloss Film Left Down 1

Other heavier-weight Right Down 1print media

Envelopes Right Down 5

Loading PaperYou can stack paper in the sheet feeder to load it automatically, or youcan manually feed one sheet at a time through the sheet feeder.

You can place approximately 50 sheets of plain paper (20 lb or75 g/m2) in the sheet feeder at a time.

You can stack approximately 20 sheets of transparency film or 10 sheetsof back print fi lm in the sheet feeder. However, these special media maynot advance correctly under unusual environmental conditions (such as

extreme temperatures or humidity). If you have trouble with specialpapers becoming skewed or feeding multiple sheets, do not stack themin the sheet feeder. Load them one sheet at a time.



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Automatically Feeding Paper

Make sure the printer is plugged in.

Make sure the paper support is attached to the printer.

Open the front cover and make sure the blue paperthickness lever is set:

• Right for envelopes, fabric sheets, or thick paper

• Left for all other print media

Close the front cover.

Pull out the paper output tray and extension.

Prepare theprinter.

PAPER THICKNESSLEVER PAPER SUPPORT

PAPER OUTPUT TRAYAND EXTENSION


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For best results, fan the paper before loading it.

Always fan a stack of paper along the edge that will feedinto the printer first.

Align the edge of the paper stack with the right edge of the sheet feeder.

Pinch the paper guide so it moves smoothly and slide thepaper guide snug against the left side of the paper stack.

Make sure that the paper stack is not higher than thelimit mark.

Load the stack of paper into thesheet feeder.

Fan the paper.

LIMIT MARK


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Use the printer driver to set any necessary printproperties; for example, you need to change the settingsin the printer driver if you are printing photos or usingspecial paper.

Auto Feed Guidelines

When automatically feeding stacks of paper, fol low these guidelines:

Do not open the front cover while printing.This may cause paper

jams, smudges, or malfunctions.

Do not leave paper stacked in the printer for long periods of time;longer sheets of paper may become bent or curled over t ime. Thismay cause the paper to misfeed or jam.

Depending on the density of your pr inted pages, the ink may needtime to dry. Within two to three seconds, the ink becomes smudgeresistant.

If your printed page contains lots of graphics, the ink may takelonger to dry.

The capacity of the paper output tray is 20 sheets of paper. Toreduce paper jams, remove paper from the output tray before thecount reaches 20.

If paper curls after print ing, remove it immediately; otherwise, paper jams may occur.

Make sure there are no gaps between the stack of paper and thepaper guide nor the right edge of the sheet feeder.

Start yourprint operation.


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Do not try to load paper into the sheet feeder beyond the paper

limit mark ( ) on the left side or the tabs on both sides of the sheetfeeder; stacking too much paper may cause paper feeding orprinting problems.

Printing on EnvelopesYou can stack up to 5 envelopes in the sheet feeder or you can manuallyfeed envelopes one at a time.

U.S. Commercial number 10 (COM10) envelopes, Canon envelopes, andEuropean DL envelopes are recommended. You may be able to stackenvelopes of other sizes in the sheet feeder; however, Canon cannotguarantee consistent performance on envelope sizes other than COM10,Canon, and DL.

LOAD LIMIT MARK

D


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The following envelopes are not recommended because they may cause

jams or smears, or may damage your printer. Envelopes with windows, holes, perforations, cutouts, and

double flaps.

Envelopes made with special coated paper or deeplyembossed paper.

Envelopes using peel-off sealing strips.

Envelopes in which letters have been enclosed.

When you are ready to print on envelopes, follow these steps to stackenvelopes in the sheet feeder. (You can also manually feed envelopes oneat a time.)

Open the front cover and make sure that the blue paperthickness lever is set to the right (A). Close the frontcover.

Pull out the paper output tray.

Prepare theprinter.

PAPER THICKNESS LEVER

PAPER OUTPUT TRAY


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Arrange the stack of envelopes on a firm surface and pressdown firmly on the edges to make the folds crisp.

Press all the way around the envelopes to remove anycurls and expel air from inside the envelopes.

Make sure any curls are removed from the flap of eachenvelope.

Make sure the flaps are straight. Use the end of a pen orsimilar object to flatten the leading edge of envelopes.

Prepare theenvelopes.

PRESS DOWN FIRMLY ONTHE EDGES OF THE FLAP


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Slide a stack of envelopes into the sheet feeder until itstops.

The top of the envelope goes in first with the flap towardthe sheet feeder.

Pinch the paper guide so it will move smoothly and slidethe paper guide snug against the left side of the stack.

You can load up to 5 envelopes at one time.


When 5 envelopes have been printed, remove them fromthe paper output tray.

Start yourprint operation.

Insert theenvelopes.


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Using Canon’s Specialty PapersThis section provides guidelines for printing on Canon’s Specialty Papersand describes special procedures required for High Resolution Paper,Fabric Sheets, Banner Paper, and Glossy Photo Paper and Cards.

Specialty Paper Guidelines

NBe sure to read any instructions that come with your Canon SpecialtyPaper. These instructions provide important information regarding howto achieve the highest print quality with these papers.

Follow these guidelines:

When automatically feeding transparencies or back print fi lm,remove each sheet after it is delivered. Do not allow fi lm sheets tostack up.

Let the printed sheets of fi lm or paper dry completely before storingthem.

Media type Drying time

Canon Glossy Photo Paper or Cards 10 minutesCanon Fabric Sheets 1 hourCanon Transparencies 15 minutesCanon Back Print Film 15 minutes

When a sheet of fi lm has dried completely, cover its printed sidewith a sheet of plain (not coated) paper before storing it; this isrecommended even if you place the sheets of fi lm in a clear fi le orplastic holder.


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Do not leave the film in the sheet feeder for long periods of time.

Dust and dirt may accumulate on the film resulting in spottyprinting.

To avoid smudging caused by fingerprints, use a pair of thin clothgloves while loading and handling the film.

To avoid fading,do not expose the printed fi lm to prolongedsunlight.

Store unused papers and films flat. Do not remove papers from theirprotective packaging until you are ready to use them.

Store unused film at temperatures between 59°F to 86°F (15°C to30°C). The relative humidity should be between 10% and 70%.

Uncurling Back Print Film

If Back Print Film becomes curled, follow these steps to uncurl i t:

Do not roll the film too tight.

The film and paper rolled together should be about oneinch (2.5 cm) in diameter.

Roll the filmand paper up in

the directionopposite the curl.

Cover thenon-glossy side

of the filmwith a sheet

of plain paper.


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You may want to fasten the roll with a small piece of tape.

High Resolution Paper

Using the Printer’s Output Tray

The paper output tray on your printer is equipped with paper outputguides. When using the BC-22e Photo BJ Cartridge to pr int on Canon’sHigh Resolution Paper, li ft the paper output guides on both sides of theprinter’s output tray:

Always li ft both paper output guides.

With the paper output guides up, the output tray holds 20 sheets.

After using the BC-22e Photo BJ Cartridge to print on HighResolution Paper, lower the paper output guides.

Keep the filmrolled up for

about fiveminutes.

PAPER OUTPUTGUIDES


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Using the Cleaning Sheet

Canon’s High Resolution Paper is designed for high quality printing.This paper is specially coated to produce delicate color output. Afterusing a package of High Resolution Paper (200 sheets), you need to usethe cleaning sheet enclosed with the paper to remove paper dust fromthe printer’s rollers; this will help prevent paper feed problems.

Make sure the paper output tray is extended.Set upthe printer.


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Remove the two pieces of tape from the sheet.

Insert the sheet with the sticky side out (toward you) anddown (going into the printer’s sheet feeder).

Adjust the paper guide to the edge of the cleaning sheet.

Insert thecleaning sheet.


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Open the Printer Driver Properties window.

Click theMaintenancetab.

On the Maintenance tab,click the roller cleaning icon.

When prompted to confirm the cleaning, click Yes.

The printer feeds the sheet and then ejects it.

Use a cleaning sheet once only.

Use the PrinterDriver to feed

the sheet.

CLICKHERE


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Fabric Sheets

Fabric Sheets for Canon printers come with a booklet that describesspecial handling procedures. Be sure to look through this booklet forspecial information regarding the Fabric Sheets. This section describesspecific steps for using Fabric Sheets with this printer.

Be sure to follow these guidelines.

To avoid paper jams, smearing,and other problems, do not open theprinter’s cover during printing.

Use the fixing agent that comes with the Fabric Sheet.

Do not touch newly printed fabric sheets until the ink is completelydry.This takes about one hour.

Printing on a Fabric Sheet

Make sure the blue paper thickness lever is to the rightposition.

Make sure the paper output tray and extension areextended.

Preparethe printer.


PAPER OUTPUT TRAYAND EXTENSION


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Insert the sheet with the cloth side out (toward you) andthe open end up (away from the printer’s sheet feeder).

Pinch the paper guide so it will move smoothly and slidethe paper guide snug against the left side of the sheet.

Do not attempt to load more than one sheet at a time.

N Do not remove the film backing from the fabric sheet until printing

is completed.

Do not touch the front side of the fabric sheet when your hands arewet or dirty.

Insert thefabric sheet.

PRINT SIDE (CLOTH SIDE UP)

OPEN END


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In the Main tab,select Fabric Sheet for the Media Type.

In the Paper tab, select Letteror A4for the Paper Size.

Change other settings as required.

Start the print operation from your Windows application.

Let the printed fabric sheet set for about one hour toallow the ink to completely dry.

When dry, peel the film backing from the printed fabricsheet. Do not remove the film backing before printing.

Wash the printed fabric sheet for about three minutesunder lukewarm running water to remove extra ink.

Hang the fabric sheet up to dry it again.

Iron the dried fabric sheet with a clothes iron.

See the booklet that comes with the Fabric Sheets fordetails on drying and washing.

Dry andthen wash the

fabric sheet.

Set up thePrinter Driver.


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Printing on Banner Paper

For best results, use Canon Banner Paper.

To set up a print job on banner paper, you must decide on the numberof sheets you need. You can print banners from 2 to 6 sheets in length.

NAlways leave an extra sheet at the end of the banner—just in case thetype runs over.

Printing on banner paper requires quite a bit of ink. If you think

your BJ cartr idge may run out of ink, use a new BJ cartridge.

For best print results on banner paper, use light design patterns.

To prevent ink from running over the edges of the sheet, printwithin the margins shown in the previous illustration.

To prevent the ink from smearing,do not allow the printed sheets tofold and stack on one another after they are ejected from the printer.

See Appendix A, Specifications , for the recommended printing areaof banner paper.


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Make sure the paper support is attached to the printer.

Open the front cover and make sure the blue paperthickness lever is set to the left . Close the front cover.

Pull out the paper output tray; do not pull out theextension.

Raise the paper output guides.

Prepare theprinter.


PAPER OUTPUT TRAY

PAPER OUTPUTGUIDES


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The minimum length is two sheets.

The maximum length you can use is six sheets (66 inchesor 1676 mm).

Always leave an extra sheet at the end of the banner—justin case the type runs over.

Align the fi rst sheet of the paper with the right edge of the sheet feeder and slide it into the printer until it stops.

Pinch the paper guide so it will move smoothly and slidethe paper guide to the left side of the sheet. Leave a gap of

about 0.04 in. (1 mm) between the paper guide and theedge of the paper.

Load thefirst sheet.

Cut the bannerat a crease

according to thelength you need.

PAPER GUIDE


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Gently fold the paper at the perforations between the firstand second sheet.

Place the printer at the edge of the desk so at least twosheets are supported by the desk.

Adjust theprinter location.

Fold thebanner paper.

A T L E A S T 2 S H

E E T S

A R E S U

P P O R T

E D B Y

T H E D E

S K.


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Open the Windows application you are going to use toprint. From the File menu, select Print. Then select yourprint options using the BJC-2000 Series Printer Driver forWindows.

• For Media Type, select Plain Paper.

• For the Paper size,select Letteror A4.

• On the Paper tab, select Banner Printing.

• See your application software instructions for otheroptions.

Click OK or Print to start the print job.

Clear enough space in front of the printer for at least twosheets of paper to rest after printing.

As the sheets print, allow the printed sheets to hang overthe edge of the desk or work table.

Start printing.

Set up thePrinter Driver.


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Loading Glossy Photo Paper and Glossy Photo Cards

When you load Glossy Photo Paper or Glossy Photo Cards in theprinter, always use the Loading Support Sheet provided with thepackage.

Hold the sheets of Glossy Photo Paper with the whitersides (print sides) up and place them on top of theLoading Support Sheet.

You can load up to 10 sheets of Glossy Photo Paper in the

sheet feeder.

Tap the stack against a flat surface to align the edges of the Glossy Photo Paper and the Loading Support Sheet.

Stackthe sheets.

Preparethe sheets.


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Insert the stack into the sheet feeder.

NBefore loading Glossy Photo Cards in the printer, read the instructionsprovided with the package of Glossy Photo Cards.

Load the GlossyPhoto Paper.


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Chapter 4 Maintaining the Printer 4-1

M a i n t a i n i n g

t h e P r i n t e r

This chapter covers the care required for your pr inter. It includes:

Printer guidelines

Cleaning the printer

Printing the test pages

Cleaning the print head

BJcartridge guidelines

Replacing the BJcartridge

Replacing a BJ tank in the BC-21e Color BJ Cartridge

Storing a BJcartridge

Transporting the printer

4Maintaining the Printer


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4-2 Maintaining the Printer Chapter 4

Printer GuidelinesFollow these guidelines to avoid damage to your printer and harm toyou or others:

Set the printer on a stable surface. Do not use an angled printerstand. Avoid setting the printer in direct sunlight.

Keep the front cover closed when printing.

Do not set anything on top of the printer.

Do not unplug the printer unnecessari ly. If you will not be using theprinter for an extended period, unplug the power cord from thepower outlet.

When you unplug the power cord, grasp the plug itself. Do not pullon the cord.

Do not unplug the printer when it is printing.This may prevent theprint head unit from returning to the home position on the right andbeing capped, which may cause the print head to dry out. This iscritical. If left uncapped, the print head unit may clog and may needto be replaced.

Do not move the mechanism that holds the BJ cartridge. Attemptingto move the BJ cartridge holder may damage delicate mechanicalparts. (When you open the front cover, the cartr idge holder

automatically moves to the center of the printer.)

BJ CARTRIDGE

HOLDER


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Do not place the printer too close to a fluorescent lamp.Allow at

least six inches (15 cm) clearance between the printer and anyfluorescent lamp. Fluorescent lamps generate electrical noise thatmay cause printer malfunctions.

Cleaning the PrinterYour printer requires li tt le routine maintenance. Perform the followingmaintenance, as necessary, to keep your printer in good operatingcondition.

C

Do not clean the exterior of the printer with volati le liquids such as

thinners,benzine,or any spray-type or chemical cleaners; doing sowill damage the surface of the printer.

When cleaning the printer, avoid the area near the print head on theBJ cartr idge. Do not touch the print head. Ink may leak out andcause stains.

To avoid personal injury, always unplug the printer beforecleaning it.

Unplug theprinter.


t h e P r i n t e r


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Clean the exterior of the printer with a soft clothmoistened with water.

Clean away smudges and dust.

Do not use paper products (such as paper towels ortissues) to clean the printer.

Printing a Test PageYou can print a Nozzle Check Pattern to check the operation of yourprinter and your print quali ty. If the Nozzle Check Pattern indicatespoor print quality, try cleaning the print head (see page 4-6). If necessary, replace the BJ cartridge.

Before starting, make sure paper is properly loaded in the sheet feeder(seeAutomaticall y Feeding Paper starting on page 3-7).

Clean the printer.


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You use the Test Prints option on the Maintenance tab in your

BJC-2000 Series Printer Driver for Windows to print a Nozzle CheckPattern.

Click on the Test Prints option and then click OK .

When the BC-21e Color BJ Cartridge is installed, the pattern includes allfour colors: yellow, magenta,cyan, and black. In the color pattern, you’llnotice that lines are missing between the colors. This is normal.

The following sample shows the Nozzle Check Pattern when theoptional BC-20 Black BJ Cartridge is installed.

NYou can also print the Nozzle Check Pattern by pressing the RESUMEbutton on the printer. Quickly press it twice to start printing.


t h e P r i n t e r

CLICK HERE

YELLOW

MAGENTA

CYAN

BLACK


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Cleaning the Print HeadYour printer is equipped with a print head cleaning function to ensureconstant high quali ty printing.

You start print head cleaning from the Maintenance tab in the printerdriver. Simply click the print head cleaning icon, and then click OK .

Print head cleaning takes approximately one minute.

N Perform the print head cleaning only when you encounter a print

quality problem. Unnecessary and repetitious cleaning will wasteink.

If you execute the print head cleaning while paper is manuallyloaded, the printer will eject the paper and then perform thecleaning.

After print head cleaning, be sure to print another Nozzle Check Pattern.If three successive print head cleanings do not solve the problem, tryreplacing a BJ tank or BJ cartridge.

CLICK HERE


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BJ Cartridge GuidelinesYou can use these cartridges with the printer:

BC-21e Color BJ CartridgeContains the print head unit and two replaceableBJtanks—the BCI-21 Color BJ Tank contains color ink(cyan, magenta, yellow) and the BCI-21 Black BJ Tankcontains black ink. You can replace the BJ tankswithout replacing the print head unit when you runout of ink. Use this cartridge for high quality color printing.

BC-20 Black BJ CartridgeContains the print head unit and black ink only. Usethis cartr idge for high speed, black ink only printing.When you run out of ink, you replace the completecartridge.

BC-22e Photo BJ CartridgeContains the print head unit and color and black inks.Use this cartridge when you want to produce photo-quali ty color printing.When used with Canon’s HighResolution Paper or Glossy Photo Paper, this inkproduces images comparable to your favorite photographs.When you run out of ink, you replace the complete cartridge.When you install this cartr idge, you must set up the printer

driver for a Print Mode of Photo,SuperPhoto, or Camera;see page 2-12.

The actual amount of ink that you use will vary depending on the printdensity of a page. If the majority of your output is graphics, you mayneed to change cartridges or tanks more often than when you areprinting text only. See Appendix A,Specifications , for details on the li feexpectancy of the BJ cartridges.

You may need to replace the BJ cartridge or a BJ tank when your printedoutput is not crisp and clear and there are gaps in the characters(missing dots)—even after you have cleaned the print head at least threeto five times.


t h e P r i n t e r


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If you are using the BC-21e Color BJ Cartr idge and your output is

blank, one of the BJ tanks is probably out of ink. See the instructionsstarting on page 4-14 for replacing a BJ tank.

NCanon has more engineers dedicated to creating quali ty ink for providingthe best results for output on Bubble Jet printers than any otherorganization. Canon does not prohibit the use of third-party inks and theuse of third-party inks does not invalidate the product’s limited warranty.However, Canon cannot guarantee the quality or performance of yourprinter when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’sBubble Jet products that is attributable to the use of third party parts or

supplies, including inks. The limited warranty remains in effect for itslife once that particular damage has been properly repaired.

For optimum pr inting results,Canon recommends that you use onlyCanon BJ cartridges and Canon BJ tanks.

BJ Cartridge and BJ Tank Maintenance

The most important thing you can do to extend the life of your printerand to ensure optimum print quality is take care of the BJ cartridges.

CSpilled ink can stain any surface. Open BJcartridges and BJ tankscarefully, and follow the guidelines presented here to protect againstspilled ink.

Do not unpack a BJ cartridge until you are ready to use it.


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Do not vigorously shake the cartridge while handling it.

If you are using both the BC-21e Color BJ Cartridge and any otherBJ cartridges, make sure you store the cartridge not being used inthe Ink Cartridge Storage Box.

Keep BJ cartridges and BJ tanks in their sealed containers until youare ready to use them.

Do not remove the BJ tanks from the BC-21e Color BJ Cartridgeunnecessarily. This may cause the ink to clog.

Make sure both BJ tanks are installed in the BC-21e ColorBJ Cartridge. Attempting to use the BC-21e Color BJ Cartridgewith one BJ tank only may cause ink clogging.

If spil led, the ink is difficult to remove. Therefore, it’s a good idea tokeep the BJ cartridges and BJ tanks out of the reach of children.

Do not touch the print head area on the BJ cartridge. Ink may leakout and cause stains.

CHold the BJ cartridge on the sides only. Do not touch the silver plate onthe bottom of the BJ cartridge or the silver metal or circuit area on theside. The metal area may become hot during printing.

DO NOT TOUCHTHIS AREA

HOLD

HERE

DO NOT TOUCH

THIS AREA

HOLD

HERE



t h e P r i n t e r


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Replacing the BJ CartridgeThe following procedure describes how to replace the BC-21e ColorBJ Cartridge with the BC-20 Black BJ Cartr idge. Follow the instructionsin this section to replace an old BJ cartridge or to change BJ cartridgeswhen you are switching between any of the BJcartridges.

You only need to replace the BC-21e Color BJ Cartridge when the printhead is damaged (or after printing approximately 2000 pages). If one of the BJ tanks (either color or black) in your BC-21e Color BJ Cartridge isout of ink, see the next section (page 4-14) for instructions on how toreplace a BJ tank.

Before start ing,make sure the printer is plugged in.

Grasp the top of the cover in the center and pull ittoward you.

The cartr idge holder moves to the center of the printer.

N

Do not attempt to move the cartridge holder manually. Thismay damage the printer.

Open thefront cover.



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t h e P r i n t e r

Lift the blue lock lever on the cartridge holder.

Slide the BJ cartridge out of the holder.

If you are replacing an old BJ cartr idge, dispose of the oldcartr idge properly.

If you are switching cartridges, you must store thecartridge you are removing in the Ink CartridgeStorage Box.

Store ordispose of theBJ cartridge.

Remove theBJ cartridge.


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Peel off the protective foil.

Lift off the orange cap from the print head and thenremove the orange tape.

Set theBJ cartridge

into thecartridge holder.

Remove theprotective

material from theBJ cartridge.

Take the newBJ cartridge

out of itsprotectivepackaging.

TAPECAP


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t h e P r i n t e r

Press the blue lock lever down completely;do not use excessive force.

The BJ cartridge is now positioned and locked.

CDo not manually move the mechanism that houses theBJ cartridge. Attempting to move the BJ cartridge holder willdamage the printer.

If you plan to load envelopes, fabric sheets,or thick paper,

set the lever to the right.

For all other print media, set the lever to the left.

Set the paper

thickness lever.

Lower thelock lever.


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CWhenever the printer stops printing, the BJ cartridge moves to the home position on the right and caps itself. If you unplug the printer while it isprinting (or if you turn off a power strip to which the printer isconnected), or if you manually move the cartr idge holder from thehome position, the BJ cartridge will not be capped and it may dry out.

If you installed a new BJ cartr idge, the printer automatically cleans theprint head. If you need to initiate the print head cleaning, see page 4-6.

Replacing a BJ Tank in the BC-21eColor BJ CartridgeIf you perform a print operation correctly but the output is blank, aBJ tank may be out of ink. Perform the print head cleaning at leastthree times and then print a Nozzle Check Pattern. If the Nozzle CheckPattern indicates an empty BJ tank, replace the empty BJ tank in theBC-21e Color BJ Cartridge.

Leave the BJ cartridge in the printer when replacing a BJ tank. Make surethe printer is plugged in.

Close thefront cover.


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Grasp the top of the cover in the center and pull itforward.

The cartr idge holder moves to the center of the printer.

The color BJ tank is on the left; the black BJ tank is on theright.

Grasp the tab on the top of the tank and pull forward to

release the BJ tank.

Then lift the BJ tank up and out of the BJ cartridge unit.

Dispose of the BJ tank properly. You may want to place itin a plastic bag to keep from spilling any residual ink.

Remove theempty BJ tank.

Open thefront cover.


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Then remove the protective cap.

Slide the new BJ tank into the empty slot on the

BJ cartridge. Press fi rmly on the tab on the top of the BJ tank until i t

locks into place.

Make sure each BJ tank is correctly seated in itsrespective slot.

If you are replacing both tanks, repeat steps 2 through 4for the other BJ tank.

Insert the new

BJ tank.

Take the newBJ tank out of its

packaging.


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Press firmly to close the cover.

The printer moves the cartr idge holder to the homeposit ion on the right of the printer.

The printer automatically cleans the print head unit.

Storing a BJ CartridgeWhenever you unwrap a BJ cartridge, you must either install it in theprinter or store it in the Ink Cartridge Storage Box to prevent the print

head from drying and clogging.

When opening the Ink Cartridge Storage Box, press in onthe release tab that locks the cover in place.

Open theInk CartridgeStorage Box.

Close the printer’sfront cover.


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You must insert the cartridge correctly or the storage boxwil l not close.

The protective cap must be removed from the cartridgebefore you set it in the storage box.

Be sure the lid snaps closed.

NWhenever you remove a BJ cartridge from the printer, store the cartridgein the storage box (unless you are disposing it).

Close thestorage box.

Carefully setthe cartridge inthe storage box.


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If you have more than one Ink Cartridge Storage Box, you can hook

them together. Simply connect them by the slides and grooves on thesides of the containers.

Transporting the Printer

NWhile your printer is small and compact, it is not a portable printer andyou need to take care when transporting it. The printer’s components,such as the sheet feeder, may become damaged i f subjected to severe

vibration during transportation.Also,your print head may dry outduring travel (and become unusable) if it is not capped and tapedcorrectly.

If you plan to move the printer from one location to another, or if youwant to store it, follow these steps.


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Make sure the print head is in the home position.

Remove any paper from the sheet feeder.

Detach the interface cable.

Unplug the printer and detach the power cord.

Remove the paper support and paper output tray.Remove the trays.

Turn off theprinter’s power.


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Tape the cover to the printer body.

Cover the printer with its shipping bag.

Repack the printerin its original

packing materials.

Tape and coverthe printer.

TAPE


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NDo not remove the BJ cartridge from the printer or ship a BJ cartridge

or an ink tank from which you have removed the protective cap. Anopened BJ cartridge or BJ tank that is not installed in the printer mayleak, and the print head may dry out.

If you are shipping the printer through a shipping agent, make sure thetop of the box is clearly marked FRAGILE or HANDLE WITH CARE.


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T r o u b l e

s h o o t i n g

Chapter 5 Troubleshooting 5-1

Due to today’s rapidly changing computer environment, we have placedtroubleshooting information in a variety of places to ensure that the mostaccurate information possible is available.The best way to find currentinformation is through our online support services and through ourFax Retrieval System. Online services include the World Wide Web andour BBS (see page 1-5).

This chapter contains very basic information to help you solve printer

problems. It covers a few basic problems and describes how to clear apaper jam. For complete problem solving information, be sure to use oursupport services.

SeeCanon Customer Care Center in Chapter 1 (page 1-5) for details onCanon’s customer technical support options.

Identifying Your Printer ProblemBefore contacting Canon, identify your printer problem and make sureyou have the following information:

Product name

Serial number

Place of purchase

Nature of problem

Steps you have taken to solve the problem and the results

5Troubleshooting


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5-2 Troubleshooting Chapter 5

The serial number is located on the label on the back of the printer:

NAttempting to repair the printer yourself may void the limited warrantyas to that repair. See the limited warranty information that came withyour printer for details.

Basic ProblemsThis section de

canon bjc-2000 printer user manual

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