campus-wide presentation may 14, 2008

Campus-wide Presentation

May 14, 2008

2008 PACE Results

Presentation Outline

• NILIE Model • PACE administration at HCC• Findings

– Quantitative Comparisons– Qualitative Comments

• Next Steps

PACE Model

Leadership

Driver

StudentSuccess

Outcome

Institutional Structure

Supervisory Relationships

Climate Factors

Student Focus

Teamwork

Confidence Decision Making Goal Accomplishment Rewards

Collaborative

High confidence and trust in employees.

Decision–making widely dispersed and well integrated across levels.

Collaboration is employed throughout the organization.

Employees influenced through participation, recognition and rewards.

Consultative

Substantial, but not complete confidence and trust in employees.

More decisions made at the lower levels.

Lower levels in organization begin to deal with morale and to cooperate on accomplishing goals.

Influence through reward. Occasional punishment.

Competitive

Limited confidence and trust in employees.

Decision making takes place in middle levels, power is retained at the top.

Lower levels in organization cooperate in accomplishing selected goals of organization.

Some influence through rewards, but most is through fear and punishment.

Coercive

No confidence in employees.

Decisions made at top and issued downward

Lower levels of organization oppose goals established by upper levels.

Influence through fear and punishment.

PACE Administration

• PACE administered at HCC in 2005 and 2008• PACE survey 2008

– 46 questions– 10 HCC customized questions– 6 background questions– 2 open ended questions

• Analysis– Completed by NILIE

2005 and 2008 PACE Response Rates by Employee Classification

Analysis of Results

• Quantitative comparisons

– 2005 to 2008

– NILIE norm base

– Employee classification

– CAC evaluation

• Qualitative analysis of narrative comments

NILIE Quantitative Analysis Approach

• Compute– Average response score for each PACE item– Average response score for each Climate Factor– Average response score for total PACE survey

• Analysis Groups– All respondents– Respondents by Employee Classification

2008 Quantitative Results Findings

• Improvements are comprehensive and dramatic• HCC outperforms the PACE Norm Group• HCC ratings among the highest seen in

campuses administering PACE

HCC and Norm Base Results2005 and 2008

Collaborative

Competitive

Coercive

Consultative

Deans/Administration 2005 and 2008

Collaborative

Competitive

Coercive

Consultative

Tenure Faculty 2005 and 2008

Collaborative

Competitive

Coercive

Consultative

Faculty-Term Appointment 2005 and 2008

Collaborative

Competitive

Coercive

Consultative

Staff 2005 and 2008

Collaborative

Competitive

Coercive

Consultative

PACE Item Results• Leadership Level

• Areas of Excellence

• Areas with Opportunities for Improvement

Items by Leadership Level

0

• Areas of Excellence– 10 items with the highest average response

score

• Areas with Opportunities for Improvement– 10 items with the lowest average response

score

10 Areas of ExcellenceCampus Average Response Scores

The Extent to which 2008Average

item score

I feel my job is relevant to this institution’s mission 4.48

My supervisor expresses confidence in my work 4.32

Students receive an excellent education at this institution 4.30

This institution prepares students for further learning 4.21

Non-teaching professional personnel meet the needs of the students 4.20

Classified personnel meet the needs of the students 4.17

My supervisor is open to ideas, opinions, and beliefs of everyone 4.17

Faculty meet the needs of the students 4.13

Professional development and training opportunities are available 4.13

There is a spirit of cooperation within my work team 4.13

10 Areas of Excellence

The Extent to which 2008Average

item score

2005 Average

item score

I feel my job is relevant to this institution’s mission 4.48 4.48

My supervisor expresses confidence in my work 4.32 4.10

Students receive an excellent education at this institution 4.30 4.12

This institution prepares students for further learning 4.21 4.02

Non-teaching professional personnel meet the needs of the students 4.20 3.96

Classified personnel meet the needs of the students 4.17 ----

My supervisor is open to ideas, opinions, and beliefs of everyone 4.17 ----

Faculty meet the needs of the students 4.13 3.98

Professional development and training opportunities are available 4.13 ----

There is a spirit of cooperation within my work team 4.13 3.83

Campus Average Response Scores

10 Areas with Opportunities for Improvement

The Extent to which 2008 Average

item score

I have the opportunity for advancement within this institution 3.17

Decisions are made at the appropriate level at this institution 3.36

Information is shared within this institution 3.43

I am able to appropriately influence the direction of this institution 3.43

Open and ethical communication is practiced at this institution 3.45

Institutional teams use problem-solving techniques 3.51

This institution is appropriately organized 3.61

A spirit of cooperation exists at this institution 3.61

My work is guided by clearly defined administrative processes 3.62

This institution has been successful in positively motivating my performance

3.63


10 Areas with Opportunities for Improvement

The Extent to which 2008 Average

item score

2005 Average

item score

I have the opportunity for advancement within this institution 3.17 3.02

Decisions are made at the appropriate level at this institution 3.36 2.85

Information is shared within this institution 3.43 3.06

I am able to appropriately influence the direction of this institution 3.43 3.07

Open and ethical communication is practiced at this institution 3.45 2.98

Institutional teams use problem-solving techniques 3.51 3.18

This institution is appropriately organized 3.61 2.99

A spirit of cooperation exists at this institution 3.61 2.90

My work is guided by clearly defined administrative processes 3.62 3.14

This institution has been successful in positively motivating my performance

3.63 3.17


Narrative Comments

• NILIE analysis approach– NILIE staff reviewed each written comment

– NILIE staff mapped all comments to PACE items

– NILIE selected the examples of narrative responses to include in the final report

• NILIE analysis approach for Narrative Comments is consistent among all colleges

Summary of Narrative Comments

• 47.9% of respondents provided at least one narrative comment

• Slightly more favorable comments were received than unfavorable

• Majority of favorable comments touched on all climate factors

• Vast majority of unfavorable comments focused on Institutional Structure

• Many unfavorable comments offered suggestions for improvement

47.9% of respondents provided written comments

CLIMATE FACTOR AREAFavorable Comments

Unfavorable Comments

Institutional Structure 49 102

Supervisory Relationships 41 17

Student Focus 30 7

Teamwork 31 4

HCC questions 33 24

Other 15 15

TOTAL 199 169

Narrative Comments in the 10 Areas of Excellence

Q# The Extent to which Favorable

8 I feel my job is relevant to this institution’s mission (4.48) 0

2 My supervisor expresses confidence in my work (4.32) 11

31 Students receive an excellent education at this institution (4.30)

0

37 This institution prepares students for further learning (4.21) 2

23 Non-teaching professional personnel meet the needs of the students (4.20)

2

28 Classified personnel meet the needs of the students (4.17) 0

9 My supervisor is open to ideas, opinions, and beliefs of everyone (4.17)

0

17 Faculty meet the needs of the students (4.13) 0

46 Professional development and training opportunities are available (4.13)

8

3 There is a spirit of cooperation within my work team (4.13) 0

Narrative Comments in the 10 Areas of Excellence

Q# The Extent to which Favorable Unfavorable

8 I feel my job is relevant to this institution’s mission (4.48) 0 0

2 My supervisor expresses confidence in my work (4.32) 11 8

31 Students receive an excellent education at this institution (4.30)

0 0

37 This institution prepares students for further learning (4.21) 2 0

23 Non-teaching professional personnel meet the needs of the students (4.20)

2 0

28 Classified personnel meet the needs of the students (4.17) 0 0

9 My supervisor is open to ideas, opinions, and beliefs of everyone (4.17)

0 0

17 Faculty meet the needs of the students (4.13) 0 0

46 Professional development and training opportunities are available (4.13)

8 3

3 There is a spirit of cooperation within my work team (4.13) 0 0

Narrative Comments in the 10 Areas with Opportunities for Improvement


38 I have the opportunity for advancement within this institution (3.17)

0

4 Decisions are made at the appropriate level at this institution (3.36)

0

10 Information is shared within this institution (3.43) 4

15 I am able to appropriately influence the direction of this institution (3.43)

6

16 Open and ethical communication is practiced at this institution (3.45)

0

11 Institutional teams use problem-solving techniques (3.51) 0

32 This institution is appropriately organized (3.61) 0

25 A spirit of cooperation exists at this institution (3.61) 11

44 My work is guided by clearly defined administrative processes (3.62)

0

22 This institution has been successful in positively motivating my performance (3.63)

22

Narrative Comments in the 10 Areas with Opportunities for Improvement


38 I have the opportunity for advancement within this institution (3.17)

0 12


0 8

10 Information is shared within this institution (3.43) 4 14


6 2


0 0

11 Institutional teams use problem-solving techniques (3.51) 0 0

32 This institution is appropriately organized (3.61) 0 11

25 A spirit of cooperation exists at this institution (3.61) 11 0

44 My work is guided by clearly defined administrative processes (3.62)

0 12


22 20

CAC Results

• Participation in Governance

• HCC customized questions

• Is the College Advisory Council (CAC) Fulfilling its Role and Purpose?

Participation in Governance

• 61% Attended a CAC meeting or function

• 67% Served on a campus-wide committee or task force in past 2 years

HCC Customized Questions Q# The Extent to which 2008

Average item score

47 I am knowledgeable about the current shared governance at this college 3.79

48 I am aware of opportunities to participate in shared governance on this campus through my constituency group

3.87

49 Shared governance on this campus has improved over the last 3 years 3.47

50 The CAC sets annual goals with the input from the college community 3.56

51 Updates on the work of the CAC are available to me 3.86

52 The CAC creates task forces and standing committees as needed to address key issues that face the College

3.68

53 The extent to which the strategic plan provides appropriate guidance to the College for the next 5 years

3.94

54 The College’s successes are celebrated and promoted 3.99

55 A welcoming environment that embraces diversity is promoted and sustained 3.96

56 I feel safe on campus 4.05

How well is the CAC Fulfilling Its Purpose and Role?

Q# The Extent to which 2008Average

item score

4 Decisions are made at the appropriate level at this institution. 3.36

10 Information is shared within this institution. 3.43

11 Institutional teams use problem-solving techniques 3.51

15 I am able to appropriately influence the direction of this institution 3.43

16 Open and ethical communication is practiced at this institution 3.45

22 This institution has been successful in positively motivating my performance.

3.63

25 A spirit of cooperation exists at this institution 3.61

32 This institution is appropriately organized 3.61

41 I receive adequate information regarding important activities at this institution

3.93

45 Opportunity to express my ideas in an appropriate forum 3.90

How well is the CAC Fulfilling Its Purpose and Role?

Q# The Extent to which 2008Average

item score

2005Average

item score

4 Decisions are made at the appropriate level at this institution. 3.36 2.85

10 Information is shared within this institution. 3.43 3.06

11 Institutional teams use problem-solving techniques 3.51 3.18

15 I am able to appropriately influence the direction of this institution 3.43 3.07

16 Open and ethical communication is practiced at this institution 3.45 2.98

22 This institution has been successful in positively motivating my performance.

3.63 3.17

25 A spirit of cooperation exists at this institution 3.61 2.90

32 This institution is appropriately organized 3.61 2.99

41 I receive adequate information regarding important activities at this institution

3.93 3.51

45 Opportunity to express my ideas in an appropriate forum 3.90 3.64

CAC Results2005 and 2008

Collaborative

Competitive

Coercive

Consultative

Narrative Comments on the HCC Customized Questions


47 I am knowledgeable about the current shared governance at this college ( 3.79)

2

48 I am aware of opportunities to participate in shared governance on this campus through my constituency group (3.87)

0

49 Shared governance on this campus has improved over the last 3 years (3.47)

5

50 The CAC sets annual goals with the input from the college community (3.56)

0

51 Updates on the work of the CAC are available to me (3.86) 0

52 The CAC creates task forces and standing committees as needed to address key issues that face the College (3.68)

0

53 The extent to which the strategic plan provides appropriate guidance to the College for the next 5 years (3.94)

9

54 The College’s successes are celebrated and promoted (3.99) 4

55 A welcoming environment that embraces diversity is promoted and sustained (3.96)

7

56 I feel safe on campus (4.05) 6

Narrative Comments on the HCC Customized Questions


47 I am knowledgeable about the current shared governance at this college ( 3.79)

2 0

48 I am aware of opportunities to participate in shared governance on this campus through my constituency group (3.87)

0 3

49 Shared governance on this campus has improved over the last 3 years (3.47)

5 4

50 The CAC sets annual goals with the input from the college community (3.56)

0 0

51 Updates on the work of the CAC are available to me (3.86) 0 1

52 The CAC creates task forces and standing committees as needed to address key issues that face the College (3.68)

0 6

53 The extent to which the strategic plan provides appropriate guidance to the College for the next 5 years (3.94)

9 0

54 The College’s successes are celebrated and promoted (3.99) 4 2

55 A welcoming environment that embraces diversity is promoted and sustained (3.96)

7 5

56 I feel safe on campus (4.05) 6 3

Narrative Comments on the CAC Questions



0

10 Information is shared within this institution. (3.43) 4

11 Institutional teams use problem-solving techniques (3.51) 0


6


0


21

25 A spirit of cooperation exists at this institution (3.61) 11

32 This institution is appropriately organized (3.61) 0

41 I receive adequate information regarding important activities at this institution (3.93)

2

45 Opportunity to express my ideas in an appropriate forum (3.90) 5

Narrative Comments on the CAC Questions



0 8

10 Information is shared within this institution. (3.43) 4 14

11 Institutional teams use problem-solving techniques (3.51) 0 0


6 0


0 0


21 20

25 A spirit of cooperation exists at this institution (3.61) 11 0

32 This institution is appropriately organized (3.61) 0 11

41 I receive adequate information regarding important activities at this institution (3.93)

2 0

45 Opportunity to express my ideas in an appropriate forum (3.90) 5 0

2008 PACE Summary

• Improvements are comprehensive and dramatic• HCC outperforms the PACE Norm Group• Improvements by Employee Classifications• Validation of the 10 Areas of Excellence• Opportunities for Improvement supported by

narrative comments• CAC has received detailed information critical for

setting goals and planning

To Learn MoreVisit the IR website to view

2005 and 2008 PACE reports

2008 PACE Results Powerpoint presentation

Using the Results at HCC• College Advisory Council

– FAC– AAC– SAC– CAC Open Forums

• Divisions and Departments• Strategic Planning Assessment Committee• President’s Staff• Dean’s Group• Supervisor’s Group

Questions????

campus-wide presentation may 14, 2008

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