call triage v2.2 pdf

1
Call Triage Answer red phone 1. LOCATION 1. Establish the exact location of the incident 2. If possible, obtain basic patient details 2.a. AGE INFANT ADOLESCENT CHILD ADULT 2.b. SEX MALE FEMALE 3. Establish the presenting complaint 3. P/COMPLAINT 4. Triage the priority of the call 4.a. RED1 IMMEDIATE THREAT TO LIFE Examples include: Cardiac/respiratory arrest Catastrophic haemorrhage Unresponsive Fitting 4.b. RED2 POTENTIAL THREAT TO LIFE Examples include: Shortness of breath Depressed level of consciousness Chest pain CVA/TIA 4.c. AMBER MINOR EMERGENCY Examples include: Minor limb trauma Minor head injuries Back pain/spinal injury 4.d. GREEN FIRST AID ONLY Examples include: Panic attacks Very minor trauma Nose bleeds May be attended by an FAW 5. Dispatch response 5.a.i. UNITS SENT F1 F2 F4 F3 F6 F5 F8 F7 F10 F9 F12 F11 F14 F13 F16 F15 F18 F17 F22 F21 Dispatch time hhmm 5.b. FAW USE FAWs may only attend green calls independently or cover the FAC N o sent ID(s) FAW COVER Dispatcher Foxtrot one aware Yes/No/Dispatcher Call time hhmm Call date dd/mm/yy THORPE PARK First Aid Centre 5.a.ii. DISPATCH METHOD FAW USED BUGGY ON FOOT PATROL

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Page 1: Call Triage v2.2 PDF

Call TriageAnswer red phone

1. LO

CAT

ION

1. Establish the exact location of the incident

2. If possible, obtain basic patient details

2.a. A

GE

INFANTADOLESCENT

CHILDADULT

2.b. S

EX MALEFEMALE

3. Establish the presenting complaint

3. P/

COM

PLAI

NT

4. Triage the priority of the call

4.a. R

ED1

IMMEDIATETHREAT TO LIFE

Examples include:Cardiac/respiratory arrestCatastrophic haemorrhage

UnresponsiveFitting

4.b. R

ED2

POTENTIALTHREAT TO LIFE

Examples include:Shortness of breath

Depressed level of consciousnessChest painCVA/TIA

4.c. A

MBE

R

MINOREMERGENCY

Examples include:Minor limb traumaMinor head injuries

Back pain/spinal injury

4.d. G

REEN

FIRST AIDONLY

Examples include:Panic attacks

Very minor traumaNose bleeds

May be attended by an FAW

5. Dispatch response

5.a.i.

UN

ITS

SEN

T F1F2

F4F3

F6F5

F8F7

F10F9

F12F11

F14F13

F16F15

F18F17

F22F21

Dispatch time hhmm

5.b. F

AW U

SE

FAWs may only attend green callsindependently or cover the FAC

No sentID(s)

FAW COVER

DispatcherFoxtrot one aware Yes/No/Dispatcher

Call time hhmmCall date dd/mm/yy

THORPE PARKFirst Aid Centre

5.a.ii.

DISP

ATCH

MET

HO

D

FAW USED

BUGGYON FOOTPATROL