Caerau Court Road NewsIssue 1 December 2012

Twitter: @wwha | 0800 052 2526| www.wwha.co.uk | Page 1

Meet the staff

Kevin EvansEstates Officer

Andrew PritchardHousing Officer

“These are the staff who work alongside me at the scheme”, says Andy. All staff can be contacted via our Customer Service Centre on freephone 0800 052 2526.

Scheme ImprovementsWWH has invested £545,000 in Caerau Court Road over the past three years, with improvements including:

• new doors and windows for the maisonettes and new windows for the flats.

• new bathrooms in the flats and maisonettes

• improved communal lighting in the flats, maisonettes and tower block.

• all communal areas have been painted.

• new flooring in the flats and tower block, with new flooring to be fitted to the maisonettes’ external walkways by the end of 2012.

WWH has also spent a total of £28,000 on reactive repairs at the scheme, with works including:

• new, improved communal front doors for individual blocks, making security better for residents

• gating the gulley - bringing greater security, cutting vandalism and youth annoyance

• providing a new communal bin store for the 3 blocks of flats - making a cleaner environment for the disposal of waste

• providing additional waste bins to increase holding capacity

• installing improved CCTV, with additional cameras and greater recording capacity.

Welcome to Caerau Court Road News Issue 1. During the past two years Wales & West Housing (WWH) has been working in partnership with residents of Caerau Court Road to improve the scheme as a whole, writes Andrew Pritchard, Housing Officer.All of the issues raised have been put together in an action plan which outlines our plans to improve the scheme. There have been significant improvements at Caerau Court Road over the last couple of years.

Kevin has been your Estates Officer for 12 months now. If you have any queries regarding maintenance, or a scheme issue, please call him on 07788 310395.

Grant GibbonAsset Management Officer

Works planned for 2013 include new windows for the houses and a new door entry system for the tower block.

Weekly Scheme Surgeries

When? Every Wednesday from 10am - 12 noon.Where? The community flat in the tower block.Pop in to discuss with your Housing Officer any issues with your tenancy, property or scheme. No appointment necessary.

Sion PhillipsTenancy

Enforcement Officer

Herman ValentinCommunity Development

Project Officer

Gulley - before Gulley - after gating

Merry Christmas & Happy New Year from all at Wales & West Housing

Neighbourhood Policing TeamYour Neighbourhood Policing team (NPT) deal with local issues by working with partner organisati ons to tackle crime and anti social behaviour. Pictured are PCSO Rachel Lee - you can contact her on 07584 883569 and PC Richard Roberts - 07824 596795.

Police and Communiti es Together (PACT) meeti ngs

PACT meeti ngs are an opportunity for local people to have their say on what matt ers most to them in their area. Prioriti es are set at each meeti ng - these are problems that we try to solve in partnership within a set period of ti me. Caerau Court Road is currently a PACT priority under general youth annoyance and anti social behaviour by Caerau Lane shops and the streets surrounding it.

The next PACT meeti ng will be held on 31st January 2013 at Western Leisure Centre, from 7pm-8pm.

Caerau Court Road Newslett er | Editi on 1 | December 2012

Page 2| www.wwha.co.uk | 0800 052 2526 | Twitt er: @wwha

Caerau Pott ers The Caerau Pott ers are a small but growing group of residents with a real interest in gardening, who have created a gardening group to improve the area in which they live. Their aim is to become sustainable within the community through growing their own fruit and vegetables.

If other residents have an interest in gardening and wish to set up a similar project, or expand their existi ng project, please contact Andy Pritchard.

Reporti ng crimeand anti social behaviourIf you witness a crime or anti social behaviour within or around the Caerau Court Road area please call 999. If it’s not an emergency you can report anti social behaviour by calling 101 - any calls to 101 will be used as evidence for the Police to put resources into a specifi c area.

Examples of the type of calls you might make to 101 are:

• Reporti ng your car as stolen;• Damage to your property; or• You suspect drug use

or drug dealing in your neighbourhood.

One 2 One MoniesWWH receives rental income from the telecomms company for allowing the mobile telephone mast to be placed on the roof of the tower block. These monies are only used for the Caerau Court Road estate, and can be for general scheme improvements or initi ati ves from residents. We will consult residents on any major spend of the One 2 One monies. If you have any suitable suggesti ons regarding the use of monies from the One 2 One fund, then please contact Andy Pritchard.

Fancy a cuppa and a chat?

Tower Block residents now run a coff ee morning every Thursday from 11am - 1pm. All are welcome - it’s completely free, and you can also fi nd something good to read thanks to the book swap club.

Benefi t changesAre you worried about the changes to benefi ts which will take eff ect from April 2013?

Please call and see Andy Pritchard in our weekly scheme surgery or ring 0800 052 2526 to make an appointment. We will be more than happy to come out to see you to explain these changes - including the ‘Bedroom Tax’ - in more detail.

Keep in touch

by textTexti ng is a cheap and easy way for us to keep in touch with you and tell you about up and coming events. If you’d like to receive text alerts from us, please text your name and address to 07929 201365.