DEEPAK KUMAR AGARWALLAContact: 09999638649 (M), E-Mail deepakkumaragarwal@gmail.com,

deepakkumaragarwal@rediffmail.comAddress: 35, Upper Ground Floor, Vivekanandpuri, Sarai Rohilla, Delhi-110007

MIDDLE LEVEL MANAGERIAL ASSIGNMENTS~Finance & Accounts~ Strategic Planning ~ Operations Management ~ Client

Servicing ~~Financial Analysis ~ People Management ~ Quality Assurance ~

PROFESSIONAL SYNOPSISA result oriented professional with nearly 10 years of pre and post qualification experience in the areas of Finance & Accounts, Operations Management, Process Management, Client Relationship Management and Team Management, Currently associated with Dufry India Wholesale Trading Pvt Ltd, Delhi as Finance Manager – Finance & Accounts. Proficient in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business/professional excellence. Resourceful at maintaining relationship with clients to achieve quality service norms by resolving their service related critical issues. A thorough professional with a proactive attitude having proven track record in imparting training to team by using learning theories & instructional strategies. Possess significant experience in handling activities pertaining to Finance & Accounting; skilled in handling the overall accounts up to finalisation. Well versed with modern accounting systems, formulation and execution of policy, procedures and statutory reporting requirements. Demonstrated abilities in preparing, and executing the budgetary controls; an enterprising leader with a flexible and a detail oriented attitude. Lonely handled Big 4 Auditors for completion of audit for the Organisation. Possess the knowledge of the internal & statutory audit as per the Indian Laws and application of the AS while conducting the audit.

CORE COMPETENCIES

Finance & Accounts Supervising the timely preparation of statutory books of accounts and finalization of year end

statements. Managing the preparation & maintenance of Accounting Systems & financial statements including

Bank Reconciliation, P&L Account and Balance Sheet, ensuring conformance to time, accuracy and statutory norms.

Analysing financial statements & preparing reports on performance of company, scrutinize the processes/procedural break downs in systems chain of operational divisions in the organization.

Handling financial matters including Working Capital Management, Ratio Analysis, and Capital Budgeting & Cash Flow Analysis.

One point of Contact with the Big 4 Auditors for coordinating with the internal resources for timely completion of the Internal Audit, Statutory Audits, and Concurrent audits independently as per the applicable guidelines.

Process Management Mapping and analysing the client’s requirements and coordinating in developing and implementing

processes in line with pre-set the guidelines. Monitoring the overall functioning of processes, identifying improvement areas and implementing

adequate measures to maximise customer satisfaction level. Preparing MIS reports & other statements with a view to apprise management of the process

operations and assist in critical decision-making process.

Quality Compliance / Business Process Improvement Setting out quality standards for various operational areas, ensuring a high-quality customer

experience, while adhering to the SLAs agreement and work processes. Involving in creating awareness for driving the projects and process improvement strategy &

methodology, ensuring maximum operational efficiency. Actively participated in the transition of the legacy system of accounting to the common accounting

system, SAP.

Client Relationship Management Managing operations for rendering and achieving quality services; providing first line customer

support by answering queries & resolving their issues, ensuring minimum TAT. Assessing the customer and client feedback, evaluating areas of improvement & providing critical

feedback to the associates on improvement and achieving higher customer satisfaction matrices.

Team Management Leading, training and monitoring performance of the team members for maintaining excellence in

operations. Determining training needs of executives and designing / conducting need based training programs

to enhance their operational efficiency leading to increased productivity. Creating and fostering a healthy environment which facilitates high performance of team members

and accomplishments of organisational goals.

ORGANISATIONAL EXPERIENCESince Nov’12 at Dufry India Wholesale Trading Pvt Ltd, Delhi Finance Manager

As Finance Manager – Dufry India Wholesale Trading Pvt Ltd (Financing & Reporting) Since Nov’12

Deliverables Currently leading Finance & Accounts of the Company, Dufry India Wholesale Trading Pvt. Ltd.,

Company is into the Duty Paid Travel Retail industry having outlet across the Delhi Metro under the Brand “HUDSON NEWS & CAFÉ”, however worldwide they are also into Duty Free business with “DUFRY” Brand name.

Leading the integration process of newly acquired business by the company “NUANCE” to its reporting platform by imparting training to the team and making them well versed with the “DUFRY” accounting process.

Responsible for the E2E process of the Finance & Accounts for the closure of the Books on Monthly basis and preparing the monthly profitability thereon & reporting it in Hyperion.

Ensuring the smoother completion of the Audit by coordinating between the Big 4 Auditors and Organisation and resolving their queries.

Major Highlights Implemented the process of Monthly closing of books by implementing the monthly internal

calendar. Streamlining the reporting process in HFM. Implemented the SOP for the processes successfully viz. DSD, Reco with Customers and Vendors. Timely completion of the Audit for reporting and submission to statutory authority. Managing the working capital of the Company and maintaining the minimum level of Inventory.

Feb’12 to Nov’12 at Chogori India Retail Limited, Delhi Senior Manager

As Senior Manager – Chogori India Retail Limited (Financing & Reporting) Feb’12-Nov’12Deliverables Leaded Finance & Accounts of the Company, Chogori India Retail Limited, and the Company is into

the retailing of “CROCS” brand footwear outlet across pan India. Responsible for the E2E process of the Finance & Accounts for the closure of the Books on Monthly

basis and preparing the monthly profitability thereon store wise & consolidated level of the Company.

Ensuring the smoother completion of the Audit by coordinating between the Auditors and Organisation and resolving their queries.

Setting up of SOP for the expenses submission & DSR Reco. And setting KRA for the team members.

Major Highlights Implemented the process of Daily Sales Reconciliation vis a vis report from store to Bank Statement. Negotiated new rate with banks for the CMS collection and Credit Card charges at a much

competitive prices. Timely completion of the Audit for reporting and submission to statutory authority. Streamlining the process of reimbursement and Imprest to employees making it cashless by

implementing prepaid cards instead of cash. Negotiated competitive price for the Insurance of the company.

Jul’10 to Feb’12 at Vishal Retail Limited/TPG Wholesale Private Limited, Delhi Manager

As Manager – TPG Wholesale Private Limited (Financing & Reporting) Jul’10-Feb’12Deliverables Worked as part of Financing & Reporting for the Company formed after the Slump sale of the Vishal

Retail Ltd. Responsible for End to End (E2E) process of the Finance & Accounts for the closure of the Books on

Monthly basis and preparing the monthly profitability thereon. Ensuring the smoother completion of the Audit by coordinating between the Big 4 Auditors and

Organisation Internal Department and replying their queries.

Major Highlights Headed the expenses team of the Vishal Retail Ltd. prior to the Slump Sale. Developed new process for Expenses and resulting onto the impact of Rs.2 Crore monthly (i.e.) 2%

of monthly sales. Timely completion of the Audit for reporting and submission to the Stock Exchange. Handling the Bank Loan Profile of worth Rs. 730 Crores of the company, its Interest Calculation and

reconcile the same as per Bank statement. And also coordinating with bankers for the foreclosure of the loans prior to Slump Sale.

Solely responsible for the splitting of the Balance Sheet of the Vishal Retail Ltd. into Wholesale & Retail operations as per the CDR and BTA.

Uploading of the data to the new system after the splitting of the Balance Sheet into SAP for TPG after the split.

Mar’07 to Jul’10 at Genpact Limited, Delhi Assistant Manager

As Assistant Manager – Serco Central Govt (Closing & Reporting) Mar’07-Jul’10Deliverables Worked as part of Finance & Accounts for the UK based client (Serco). Responsible for the E2E process of the contracts handling and reporting on monthly basis in the

SAP. Interacting with the clients for the monthly closure of the accounts for all of the contracts including

consolidation of the related issues of inter company transactions. Consolidation of the books of accounts in the Hyperion Enterprise Software on the Quarterly basis

independently. Providing R2R (Record to Reporting) support to Client; involving in the forecasting of the contracts. Evaluating and analysing the discrepancies in the results; providing & rendering monthly

accounting updates to controllership function. Overseeing the preparation of monthly cash flow analysis, variance analysis and reconciling the

same.

Major Highlights Actively participated in the transition of the legacy system of accounting to the common accounting

system, SAP. Entrusted with overall responsibility for 14 Contracts of Client. Converted all Balance Sheet Recs item from red into green by identifying their causes. Took monthly feedback initiatives to improve customer satisfaction and understanding the customer

requirement to serve in desired manner. Interacted regularly with customer to learn about business environment and expectations. Received and acknowledged with Customer Appreciation Award in 2009 for exemplary

performances. Rewarded as a best employee for the year 2009. Received and acknowledged with the Silver & Bronze award from Genpact for the best debutant

and Contribution to the organisations integrity. Has been a part of the Technical Accounting Group of IFRS for the Genpact.

Aug’ 2004 to Mar’2007 at D.S.Rawat & Co., Delhi Audit Manager

As Audit Manager –D.S.Rawat & Co. Aug’04 - Mar’07

Deliverables Evaluation of the accounting policies and accounting system being followed by the organisation

audited. Evaluation of the internal control system of the organisation and observing the deviation while

conducting audit. Using of the relevant Laws applicable and the Standards while conducting the audit function for the

organisation.

Major Highlights Independently handled the Internal Audits, Statutory Audits and Concurrent Audits. Preparation and finalisation of the books of the accounts as per the applicable accounting

standards. Conducting the audits as per the applicable law to the organisation and preparation of audit report

thereon. Worked/Audits conducted for the sectors like Banking & Insurance, Construction, Hospitals,

Societies, NGO’s, Colleges & School etc.

MAJOR CLINTESKendriya Bhandar (Internal Audit)Delhi Nagrik Sehkari Bank Ltd. (Internal Audit)Federal Bank Ltd. (Statutory Audit)UP Rajkiya Nirman Nigam Ltd. (Statutory Audit)Institute of Human Behaviour & Allied Services (Statutory Audit)National Insurance Company Limited (Statutory Audit)Delhi College of Arts and Commerce (Statutory Audit)Oriental Bank of commerce (Concurrent Audit)

As Article clerk –D.S.Rawat & Co. Dec’02 –Jul’04As Article clerk –Anil Rajaram & Co. Jul’01 –Dec’02

SCHOLASTICSChartered Accountancy from ICAI, New Delhi 2006Diploma in International Financial Reporting from ACCA, UK 2008B.Com. (Hons.) from Delhi University, New Delhi 2001

CERTIFICATIONS & TRAININGS

Lean Ace Certified. Green Belt Trained & Tested.

I.T. SKILLS

Operating Systems WindowsPackages MS Office (Word, PowerPoint, Excel and Outlook), Tally (Accounting)

ERP Packages (SAP & Navision 4.0), XBRL Reporting.Hyperion Enterprise Software (for consolidation of the accounts)

OTHER ACTIVITIES

Four years of teaching experience of Accounts and Costing, a visiting faculty member to North Delhi Academy.

OTHER ACHIVEMENTS

School topper in Mathematics in IXth & Xth Standards & Received best student award in Xth StandardSchool topper in Accountancy in XIth & XIIth Standards.

PERSONAL PROFILE

Date of Birth 22nd December 1980Linguistic Abilities English, Hindi and AssamesePassport Valid Till July 2016Marital Status MarriedInterest Teaching & Cooking.