concepthospitalitypvt.ltd .(chpl)kb.concepthospitality.com/.../2013/09/chpl_profile_06.09.13.pdf ·...

CONCEPT HOSPITALITY PVT. LTD. (CHPL)

Hotel Managers, Operators and Consultants. Established in July 1996 in Mumbai, India’s commercial capital.

1 www.concepthospitality.com 05/09/13

Our Mission To execute and manage a group of hotels, ensuring the highest levels of quality and service to guests, while providing an ever increasing proKitability, facilitating growth and development of both the hotels and the employees. Our Commitment We have developed strategies to help hoteliers/entrepreneurs increase the value of their investments. This has paid rich dividends as more and more travelers choose to patronize our group of environmentally friendly hotels. Environmentally sensitive travellers is the fastest growing segment today.


On March 14th 2009 Mr. Param Kannampilly bought out Kamat Hotel India’s stake in Concept Hospitality. Present Board of Directors: • Mr. Param Kannampilly, Chairman & Managing Director • Mr. Sean Sovak, Director • Mrs. Sabrina Kannampilly, Director • Mr. Ram Mallar, Director Our Auditors Chartered Accountants – Haribakti & Co.


The Fern Hotels & Resorts The promise is a premium standard of amenities & service with a true passion for the environment. The Fern is a collection of hotels & resorts with a 5-‐star & above classiKication. It is a full-‐service experience with premium accommodation and services. The Fern Residency is a mid-‐tiered experience of hotels & resorts in the 3 & 4-‐star categories. It offers upmarket accommodation and services.

www.fernhotels.com


Beacon Hotels This brand provides a budget hotel experience in the 2-‐star category. It offers limited services with the essential amenities for a comfortable stay. Independently Managed Hotels & Resorts Along with our brands, CHPL operates hotels and resorts for owners under their own names.

www.concepthospitality.com


The Fern Stands For •  Environment (A growing Movement) •  Personalized service •  Contemporary facilities •  Upscale business & leisure hotels In a world where guests require proactive, individualized service, The Fern deliver much more. Luxury with elegance & personalized service & all the contemporary facilities all packaged together with minimal impact on the environment.


What Makes Us Different Every new hotel comes with a New look & Modern amenities. The Fern brings all of that together and combines it with trend setting environmental standards. Solid waste management -‐ Though our Vermi composting and Garbage segregation. Energy management -‐ With our Green room technology and effective monitoring to ensuring optimal usage and low energy costs. Water conservation -‐ State of the art Kittings coupled with exemplary operating procedure to ensure Minimal water consumption. Environmental Commitment & Employee Education -‐ Step lighter employee education program, numerous community programs together resulting in a multiple award winning Environment protection conscious Culture.


8 www.concepthospitality.com

ProMile •  Post Graduate Diploma in Hotel Management & Catering Technology •  Fellow of The Institute of Hospitality, London •  Fellow of The World Academy of Productivity Sciences •  He is on the Board of Governors, IHMCT, Mumbai; Chairman of The

Institute of Hospitality, London -‐ Western India Chapter and •  He has over 35 years of experience in the Hospitality Industry •  Set-‐up and operated The Orchid Group from inception (1996) till

November 2007 •  Has been associated with hotel groups such as:

•  The Spencer Group of Hotels •  Fariyas Group •  Hotel Leela Venture •  Raheja Group of Hotels in India •  The Orchid Group

Param Kannampilly, Chairman & Managing Director

CORE TEAM

05/09/13


ProMile •  A Hotel Management Graduate from the IHM – Mumbai, after which he post graduated as a Gold Medalist in Hotel Management from the Oberoi School of Management, New Delhi. • He has been associated with the Industry for over 26 years with experience in hotel groups such as:

•  Oberoi Hotels •  Park Plaza •  Marriott Renaissance •  Fern Hotels & Resorts

Pushpinder Kumar CEO

CORE TEAM

05/09/13


ProMile • Prior to this assignment, he was the General Manager, Corporate Sales at The Leela Palaces, Hotels & Resorts. CHPL has one of the fastest growing portfolio of hotels & resorts with The Fern brand of 3-‐5 star properties, and he will be a key member of the team.

• His career spans over 22 years at senior positions with leading hospitality brands. He has been the Director of Sales, Taj Mahal Palace, Mumbai and also launched the Grand Hyatt, Mumbai as Director of Marketing.

Sarosh Khatib Sr. VP -‐ Sales & Marketing

CORE TEAM

05/09/13


ProMile •  Has over 12 years work experience in the Hospitality Industry. •  Having completed his Management Training with the Orchid Group, he

has varied experience in setting up of new hotel properties.

Suhail Kannampilly VP -‐ Operations

CORE TEAM

ProMile •  A specialist in hospitality communications and marketing. •  His career spans 18 years in hospitality & travel journalism, kitchen

operations and global sales & marketing. •  A launch specialist, his role at CHPL is to organise the brands’

positioning, communication and marketing.

Alan D’Mello Brand Director

05/09/13


ProMile •  A diploma holder in Mechanical Engineering, he has over 32 years

experience in Maintenance. •  Worked for TIFR, Tylos Hotel, Ritz Group & The Retreat. Overseas

experience in Bahrain.

KP. Das VP -‐ Projects

CORE TEAM

ProMile • A Science Graduate with a Diploma in Hotel Management and an MBA in HR – he has over 22 years experience in various Hotel Groups. • Has also had international exposure in Hotel Operations with specialization in Rooms Division, Food & Beverage, Marketing & Sales, Finance & Management Development. • Is also a qualiKied Leadership Grid Trainer and has conducted various Grid Programs for Hotel staff within the Group.

Tajinder Narang Leadership Coach, Head HR & Training 05/09/13


ProMile •  MBA in Finance with Advance Diploma in IT. •  He brings with him 11 years of Specialized Experience in the

Management Information System (MIS), Financial Feasibility, Budgeting & Forecasting, Online Revenue Management, Accounts, IT, & Administration.

Pramod Kulkarni GM -‐ MIS & IT

CORE TEAM

ProMile •  An experienced hotel Kinance and audit professional with 15+ years of

experience. •  Well versed with uniform systems of accounting, Kinance & taxation •  He today direct and controls the Kinance of all the hotels ensure clear

bottom lines and a healthy cash Klow. Krishna Poojary. CFC

05/09/13


ProMile •  A Commerce Graduate with a Diploma in Personal Secretary's Course,

she has worked for over 28 years with Chairmen / Managing Directors / Directors & General Managers of the Spencer, Taj, Leela, Fariyas, Raheja & Orchid group of hotels.

Beena Saldanha Manager – Admn.

CORE TEAM

Lorraine Sharma Head -‐ CRS

ProMile •  Over 20 years of professional experience in Sales & Marketing, public

relations & CRS. •  She has worked with reputed Organizations such as Gammon India

Ltd., Raheja Group of Hotels, Orchid Group of Hotels.

05/09/13


ProMile •  An experienced hotelier of the sales vertical, he has lead functions in e-‐

commerce, distribution technology, marketing, revenue management, Kinancial fulKillment and customer service operations.

•  He is responsible for generating room and MICE sales for CHPL’s national portfolio from the Pune region.

Surajit Gupta Regional Sales Manager, Pune

CORE TEAM

ProMile •  Post Graduate hotel management professional working with Concept

Hospitality for last 7 years. •  Started her career as a Guest Relation Executive at The Orchid Mumbai

& is overlooking the Sales activities of Kerala, Bangalore & Hyderabad OfKices.

Teena Nichani GM Sales, India South

05/09/13


ProMile •  Bachelor in Hotel management and Post Graduate in Public

Administration with more than 10 years experience. •  She has worked with Park Plaza Ludhiana, Country Inn and Suites by

Carlson and Sarovar Hotels before joining Concept hospitality Ltd.

Nidhi Gupta GM Sales, India North

CORE TEAM

ProMile •  She was the Associate Director, Sales for the Royal Orchid Hotels,

based at the Mumbai ofKice in her earlier assignment. She is charged with driving group sales from Mumbai.

•  Her career in hospitality spans 12 years starting with Sarovar Hotels & Resorts. A highlight of her tenure at Royal Orchid was winning the Hotel Excellence Award (2011-‐'12) from HDFC Bank.

Mrunalini Willis GM Sales, India Mumbai

05/09/13


CORE TEAM

ProMile •  Having been with the Indian Railways for 36 years, he has wide

experience in dealing with Industrial Relations (has handled 2500 staff under 6 divisions of the railways).

BK. Shenoy HR

05/09/13

Our Sales Network •  Ahmedabad •  Bangalore •  Chennai •  Hyderabad •  Mumbai •  New Delhi •  Pune Sales Network (To Open Shortly) •  Chandigarh •  Kolkata •  Cochin


8081 international & domestic companies currently give room nights across our group

05/09/13


Hotel Management & Operations: Pre-‐Opening Managing and supervising day-‐to-‐day operations of hotels, backed by a pool of qualiKied and experienced professionals. Services include: •  Feasibility study •  Market survey •  Technical services •  Architect brief •  Interior Design brief •  Services brief •  Kitchen consultant brief •  Project planning, implementation scheduling •  Vendor selection & negotiation •  Marketing strategy

SERVICES OFFERED

05/09/13


Hotel Management & Operations: Post-‐Opening Managing and supervising day-‐to-‐day operations of hotels, backed by a pool of qualiKied and experienced professionals. Services include: •  Managing / Operating the Hotel •  Cost & Revenue budgeting •  Review of performance jointly with owners •  Database management & mass mailing •  Quarterly service / system audits •  Centralized reservation •  Restaurant concept design / Implementation

SERVICES OFFERED

05/09/13


Hospitality Consultancy: • Market survey and feasibility studies • Conceptualization of hotel projects • Financial viability analysis Marketing: • Market positioning / branding of the hotel • Advance booking of inventory / contracts • Reservation network access ECOTEL® Services: • CHPL has tied up with HVS Eco-‐Services to facilitate growth of ECOTELS® (Eco-‐Friendly Hotels) • CHPL helps operationalize the certiKication and market the brand

SERVICES OFFERED

05/09/13


•  Leading Hotel Management Company in India with some of the best known and highly regarded Hotel brands. Decades of experience in the hospitality industry.

•  Dedicated Marketing Team Strong E channel marketing (through GDS & web optimization)

•  Strongest Domestic Sales and Marketing Infrastructure with extensive reach and penetration. (Mumbai, Pune, Bangalore, Delhi, Chennai, Hyderabad, Kolkata, Ahmedabad) and growing.

•  In-‐house training and Human Resource Development Division. Strong operationally, with a constant Klow of the country’s highest rated young hospitality professionals. Over 56 custom made training programs for different tasks with an ability to attract and retain staff in a competitive environment.

•  Strong management focus. Established policies & procedures from the top downwards. Skilled and Highly motivated operational team.

ADVANTAGE

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•  Proven ability to provide Technical Services, Pre-‐opening Services and operation of highly successful hotels. Quick adaptability to new market trends

•  Exclusive tie-‐up with HVS Eco Services to plan and operate Eco certiKied and Eco sensitive hotels in India.

•  Numerous accolades and recognition for innovation and excellence. •  Extreme focus on Guest Needs and Guest Feedback. Extremely high level of guest

satisfaction – on a consistent basis. •  A strong commercial focus on bottom line delivery & personalized attention to

clients •  Periodic Internal audit / mystery guest audits •  Customized guest Loyalty / membership programs

ADVANTAGE

05/09/13


OUR PRESENT NETWORK OF HOTELS & RESORTS -‐ 1/2

06/09/13

PRESENTLY MANAGING 1409 ROOMS IN 25 PROPERTIES

NAME LOCATION ROOMS CATEGORY Meluha The Fern Mumbai 141 ***** The Fern Jaipur 85 ***** The Fern Ahmedabad 96 ***** Beaumonde The Fern Kochi 70 ***** Manasarovar The Fern Hyderabad 102 ***** The Fern Gir Forest Resort Sasan Gir 40 ***** The Fern Residency Mumbai 84 **** The Fern Residency Rajkot 69 **** The Fern Citadel Bengaluru 117 **** The Fern Courtyard Ganpatipule 70 **** The Fern Residency Gurgaon 42 **** The Fern Desertscape Jodhpur 52 **** The Fern Residency Chandigarh 35 *** The Fern Residency Vadodara 34 *** The Fern Gardenia Resort Goa 18 *** The Fern Surya Resort Mahabaleshwar 37 *** The Fern Samali Resort Dapoli 16 ***


OUR PRESENT NETWORK OF HOTELS & RESORTS -‐ 2/2 Name Location Rooms Category The Uppal Delhi 48 ***** Seasons Pune 50 **** Floatel Hotel Kolkata 49 **** Rodas Mumbai 36 *** The Wall Street Jaipur 32 *** Quality Regency Pune 40 *** Maia Beacon Residences Bengaluru 22 *** Royale Melange Ajmer 24 ***

PRESENTLY MANAGING 1409 ROOMS IN 25 PROPERTIES

06/09/13


UPCOMING NETWORK OF HOTELS & RESORTS Name Location Category Reseda The Fern Chennai ***** Matsuri The Fern, Club & Resort Goa ***** The Fern Kolkata ***** The Fern Raipur ***** The Fern Bhuj ***** The Fern Dwarka *** The Fern Beira Mar Resort Goa *** The Fern Residency Asansol *** The Fern Saputara *** The Fern Residency Solapur **** The Fern Residency Tezpur *** The Fern Residency Tirupur **** The Fern Residency Jodhpur *** The Fern Viola Resort Lonavala **** Amonara Club & Resort Pune ***** Beacon, Andheri Mumbai ** Beacon Apartments Goa **

UPCOMING 1500 ROOMS ACROSS INDIA 06/09/13

CONCEPT HOSPITALITY PVT. LTD. (CHPL)

Hotel Managers, Operators and Consultants. Established in July 1996 in Mumbai, India’s Commercial Capital.

THANK YOU


concepthospitalitypvt.ltd .(chpl)kb.concepthospitality.com/.../2013/09/chpl_profile_06.09.13.pdf ·...

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