busn-310

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Course Outline

School: School of Business

Department: Business and Management Studies

Program: n/a

Course Title: Career Action

Course Code: BUSN 310

Total Course Hours: 30

Prerequisites/Co-requisites: Eligibility for graduation from a two-

year business program or three-year non-co-op business program.

Eligible for Prior Learning Assessment and Recognition: Yes

Originated by: Dan Holbrook

Revised by: Chuck Ireland, Sheldon Shiewitz,Linda Traill

Date: Fall 2011

Effective Semester: Fall 2011

Approved by: ________________________________________

Chair, Michael Vourakes

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Course Name: Career Action CENTENNIAL COLLEGE Course Code: BUSN 310

Course Description

The Career Action course is taken by students during semester 4 (as it relates to 2 year programs) or 5 (as it relates to 3 year programs) and is designed to prepare students for thecurrent and evolving job market.

Individually, students will learn how to prepare a targeted resume and cover letter showcasingtheir career objective, skills summary/highlights (including soft and hard skills), education, andwork experience/achievements. These are written as a selling tool – to get job interviews.

The importance of networking as it relates to job search and career enhancement is also

examined. Students will also be able to identify the integral elements of the selection processas it relates to popular types of selection tests, and interview structures/types used byemployers to screen job candidates.

Emphasis is placed on exploring how best to prepare for and execute the various phases of the job interview utilizing the STAR technique in order to be considered the strongest candidate for the job, which includes:

1. Interview Preparation,

2. Interview Practice• Introductions, Knowing their target, Probing phase, Closing, After Interview

Strategies/Follow-up’s3. Interview Performance

Students will observe, participate and provide facilitated feedback to several mock-jobinterviews as they prepare for their own interview simulation 1:1 with the professor.

Course Learning Outcomes Upon successful completion of this course the student will be able to:

1. Construct and deliver effective “proof stories” for both verbal and written use, utilizing

the STAR format.

2. Understand the essential elements of, and prepare, an effective targeted resume and

cover letter.

3. Understand how to establish network contacts in order to gain information and target

both their job search and interview preparation.

4. Attend a networking event or information interview.5. Identify the most popular types of selection tests and their purpose in the selection

process.

6. Understand the purpose of a job interview.

7. Identify the different types of job interview structures.

8. Identify and understand the different types of interview questions that may be asked,

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Essential Employability Skills (EES)

The student will reliably demonstrate the ability to: Communicate clearly, concisely and correctly in the written, spoken, and visual form thatfulfills the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner which ensures effectivecommunication.

Execute mathematical operations accurately. Apply a systematic approach to problem solving. Use a variety of thinking skills to anticipate and solve problems. Locate, select, organize, and document, information using appropriate technological

systems. Analyze, evaluate, and apply relevant data and information from a variety of sources. Show respect for the diverse opinions, values, belief systems, and contributions, of

others. Interact with others in groups or teams in ways which contribute to effective working

relationships and the achievement of goals. Manage the use of time and other resources to complete projects. Take responsibility for one’s own actions, decisions, and consequences.

Global Citizenship and Equity (GC&E) Outcomes

GLOBAL CITIZENSHIP & EQUITY PORTFOLIO SUMMATIVE

Students will be asked to reflect and write a word processed 1-2 page summary on thedevelopment of their GC&E Portfolio journey. Within this summative they will reflect on all sixGC&E outcomes.

Prior Learning Assessment & Recognition (PLAR) Process(es)

This course is available for PLAR challenge according to the following combined methods:(If a student is registered in the course, PLAR is only available up until the second class.

1) Conduct research on an organization and submit a career relevant analysis/report.2) Submit a targeted resume and cover letter with a supporting targeted job description.3) Complete an interview with the professor. Candidates will be required to respond to

various prepared questions and to conduct themselves in an appropriate manner.4) The resume, cover letter and interview require the student to display knowledge of the

course content.

Text and Other Instructional/Learning Materials

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Limited quantities of these textbooks are available on reference in the LRC.Other paper based and web based references will also be provided in class.

Evaluation and Grading System

*Overall grade of C+ (65%) or greater WITH a grade of A (80%) or higher on both thetargeted resume* and targeted cover letter* assignments is achieved, the student will receivetheir earned grade.

If EITHER of these components is not achieved, the student will receive an F.

Assignments are all individual

# Title Value Due Date

1 Current Resume / Job Posting 5% Week 2

2 S.T.A.R. Stories 10% Week 4

3 Targeted Resume 30%* Week 6

4 Targeted Cover Letter 10%* Week 8

5 Networking Event 15% Week 14

6 Job Interview Simulation 25% Weeks 11-15 (asscheduled)

7 GC&E Summative Reflection Report 5% Weeks 11 -15 (asscheduled)

Total 100%

The standards of the English Department will apply to all written work submitted in this course.

Student Accommodation

All students have the right to study in an environment that is free from discrimination and/or harassment. It is College policy to provide accommodation based on grounds defined in theOntario Human Rights Code. Accommodation may include changes or modifications tostandard practices.

Students with disabilities who require academic accommodations must register with the Centrefor Student with Disabilities. Please see the Centre for Students with Disabilities for details.

Students requiring accommodation based on human rights grounds should talk with their professors as early as possible. Details are available on the Centennial College website(www centennialcollege ca )

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Use of DictionariesThere are no tests or exams in this course. No dictionaries (or other translation devices) arepermitted during the interview.

Course, Program or School Policies

Student Rights and ResponsibilitiesStudents should familiarize themselves with all College Policies that cover students’ rights andresponsibilities. For more information on the following and other policies, please visitwww.centennialcollege.ca/aboutus/respect or consult the Academic Matters Section in the full-time and Continuing Education catalogues.

Respect at Centennial At Centennial College, we are committed to providing a safe and respectful learning, teaching

and working environment for all students, faculty and staff that promotes equity. Policies havebeen put in place to ensure that Centennial is a place that demonstrates respect andconsistency with the Ontario Human Rights Code. All incidents of harassment, discrimination,bullying and violence will be addressed and responded to. As a college, we take the positionthat all forms of harassment, including personal harassment and bullying, must be stopped.Please refer to www.centennialcollege.ca/aboutus/respect and www.stopbullyingnow.ca .

Academic Honesty

Academic honesty is integral to the learning process and a necessary ingredient of academicintegrity. Students have a responsibility to be aware of and comply with standards of academicconduct. Academic dishonesty includes cheating, plagiarism, and impersonation. All of theseoccur when the work of others is presented by a student as their own and/or without citingsources of information. Breaches of academic honesty will be investigated and if warrantedappropriate remedies and penalties will be applied, which may include a failing grade on theassignment/course, suspension or expulsion from the college.

Grades Appeal

Students and faculty have rights and responsibilities in the Grades Appeal process. Studentswho need to appeal a grade should consult the Grades Appeal policy and procedures.

Progression and Academic StandingStudents are expected to meet the academic standards of their School or program. Theacademic standing of each Centennial student is monitored during as well as at the end of each

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Faculty Support

Professors are available to see students outside of class time. Students can contact professorsvia voice mail, email, or through their program or department office. Information regarding howto contact teachers will be provided at the beginning of the course and is also available in theprogram or department office.

Campus Safety

Students must produce official photo identification at any time during the semester whenrequested to do so by any college staff.

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Course Name: Job Search/Job Action CENTENNIAL COLLEGE Course Code: JOBS221

Rev. COLT: May 2010 CENTENNIAL COLLEGE 7

Topical Outline

WEEK TOPICSREADINGS/

MATERIALSWEEKLY LEARNING OUTCOMES

INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

1 CourseIntroduction

Selection

Criteria

Course Outline

Welcome/CourseOverview

Powerpoint slides.

AddressingSelection

Criteria, ABS http://www.abs.g

ov.au/websitedbs/

Corporate.nsf/home/Addressing+Selection+Criteria

A guide onaddressing

selectioncriteria forapplicants

http://www.bom.gov.au/careers/gu

ide2SC.shtml

1. Review and discuss course outline and

evaluations/grading system and

assignments.

2. Explain the objectives and steps in a

personnel selection process.3. Understand the purpose of selection

criteria in the hiring decision.

• Lecture withdiscussion

• Developingselection criteria

group activity.

None

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Rev. COLT: May 2010 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) 8



INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

2 STARStories

Developing EffectiveStar Stories- An OverviewPower Point Slides

Addressing

SelectionCriteria, ABS http://www.abs.g

ov.au/websitedbs/

Corporate.nsf/home/Addressing+Selection+Criteria


selection

criteria forapplicants

http://www.bom.

gov.au/careers/guide2SC.shtml

1. Construct and deliver effective “proof

stories” for written and verbal use, utilizing

the STAR format.

• Lecture withDiscussion

• YouTube VideoClip: InterviewTechniquesSTAR METHOD:http://www.youtu

be.com/watch?v=0nN7Q7DrI6Q

Assignment #1 Due:Current Resume (5%)

Note: Students submittheir current resumeand a copy of atargeted job posting of

individual interest tothem that they want topursue post graduation.

3 Resume Resume Basics 1. Identify and construct different types of Students will self-

critique own resume

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INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

Basics –Part 1

Power Point Slides(slides 1-23)

Handouts:Sample Resumes(Chronological,Functional, andCombination)

AdditionalResources for students:

• YMCAScarborough;Employment

Resource Centre(http://www.ymcagta.org/en/find-ymca/toronto/scar borough/employment-centres/scarborough-erc.html)

•

EmploymentRes. Centres(Ontario Gov’t )(http://www.tcu.gov.on.ca/eng/employmentontario/jobs/)

• Service Canada;Job Bank

resumes (Chronological, Functional, or

Combination and which is best for you)

2. Identify and use basic resume features

(style/formatting)

3. Review tips for success; resume do’s and

don’ts.

vs. standardsreviewed in classalongside professor feedback from

Assignment #1

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INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

(http://www.jobbank.gc.ca/intro-eng.aspx)

4 ResumeBasics –Part 2

Resume BasicsPower Point Slides(slides 23-33)

Handouts:

• SampleResumes

1. Identify critical resume sections and

understand and develop key elements of

contact information, career objective,

highlights of qualifications.2. Understand how to add impact to your

Education/Awards section of your resume

3. Develop education/awards/professional

affiliations section of targeted resume.

4. Understand the key elements of

highlighting; specialized skills, and

interests.

Lecture withDiscussion

Students will self-

critique own resumevs. standardsreviewed in class

Assignment #2 Due:STAR STORIES.(10%)

5 ResumeBasics –Part 3

Resume BasicsPower Point Slides(slides 34-53)

Handouts:

• Resume Verbs:Skills and Actions

• Job ReferenceTemplate

1. Understand how to add impact to the Workand Volunteer Experience section of your resume through the use of action verbs andachievements (accomplishment vs.responsibilities distinction)

2. Selecting and preparing personalreferences

3. Understand additional support available

at the College as you finalize your targetedresume.


Students will self-critique own resumevs. standardsreviewed in class

6 Cover Letter Basics

Selection

Testing

Cover Letter BasicsPower Point Slides(slides 1-13)

Handouts:

1. Understand the characteristics andrequired components of an effective cover letter using the AIDA model.

2. Create a targeted cover letter.

3. Recognize the most popular types of


On-line demo of selection test(s)

Assignment #3 Due:TARGETED RESUME (30%) and associated targeted Job Posting

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INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

Sample Cover Letters and How toWrite a Cover Letter Template.

Screening andSelection TestingPower Point Slides(slides 14-33)

http://oregonbusinessreport.com/2009/08/45-employers-use-facebook-twitter-to-screen-job-candidates/

Additional SelectionTesting Resourcescan be found via thefollowing link andsee handout entitled“practice selectiontests:

• see:http://www.psc-cfp.gc.ca/ppc-cpp/psc-tests-cfp/tst-by-par-mthd-eng.htm

screening and selection tests and their purposes.

produced by thepersonnelPsychology Centre,Public ServiceCommission of Canada.

7 Networking Lecture Slides:The Power of

• Understand uses and abuses of networking; do’s and don'ts


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INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

Positive Networking(slides 1-42)

• Identify possible network contacts

• Recognize discussion questions for anetworking meeting/event

• Use social networking tools (Linked In)

• Understand sample dialogue for aninformation interview.

Various You TubeVideo Clips to selectfrom:

YouTube -Networking guruTim Cork givepractical advice

for working aroom http://www.youtu

be.com/watch?v=2_Iu60dHJZM

http://education-portal.com/video_libr ary/Job_Networking_ Videos.html

There are 4 videoson this site thatdiscuss the followingtopics:

1. How to find jobnetworkingcontacts

2. How to make thenetworkingconnection.

3. Making jobnetworking workfor you.

4. The importanceof jobnetworking.

Linked-In online User

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INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

Guides – http://learn.linked

in.com/new-users/

8 JobInterviewSkills - Part1

Career Cruising website:http://careercruising.com

Login: centennialPassword: campus 1 Go to “Employment”tab/section

http://www.careercru

ising.com/Employment/InterviewSkills/Pur poseofanInterview.aspx?LoginID=ac82aa76-f8a5-4ec9-8059-4623386393a9-

Additional

Resources:

AddressingSelection

Criteria, ABS

http://www.abs.gov.au/websitedbs/

Corporate.nsf/ho

• Understand the purpose of a job interview

• Understand the importance of knowingyourself and the organization that you areinterviewing with

• Understand the different types (who) of interviews and interview approaches(structures)

• Understand the importance of firstimpressions (verbal/non-verbal)

• Discuss tricky situations, your rights

• Understand questions that you can askduring an interview

• Demonstrate how to effectively end a jobinterview

• Understand how to self-assess your interview effectiveness

Various You TubeVideo Clips can beutilized including:

Classic JobInterviewQuestionshttp://www.youtube.com/watch?v=Nr2bpcpNQWY&featur e=related

You Tube: Top 36Job InterviewQuestion and Answers:http://www.youtube.com/watch?v=3L3V5hg4QDE&featur e=fvw

You Tube: JobInterview Q&A’shttp://www.youtube.com/watch?v=iFrPZq1Z65s&feature=r elated

Interview Tips and

Simulations:

Assignment #4 Due:TARGETED COVER LETTER (10%)

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INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

me/Addressing+S

election+Criteria


selection

criteria forapplicants

http://www.bom.

gov.au/careers/guide2SC.shtml

ONGOING -Students can utilizeinterviewrooms/videoequipment for ongoing interviewpractice duringweeks 5-15.

Different Types of

Interview Questionsfrom the “ EverythingJob Interview Book”Chapters 10-20

check out thesesites:

http://nailtheinterview.info/nailtheinterview/

http://www.planitplus.net/jobzone/flash/interviewgame/

http://elc.polyu.edu.hk/cill/eiw/interviews/

http://myinterviewsimulator.com/

http://www.salisbur y.edu/careerservices/students/Interviews/quiz.asp

http://www.washingtonpost.com/wp-srv/jobs/features/2007/interview-survival-kit/pitfalls.html

9 JobInterview

Career Cruising website:

• Understand and practice the keycharacteristics of behavioral based


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INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

Skills Part 2 http://careercruising.com

Login: centennialPassword: campus 1 Go to Employmentsection and link to:

http://www.careercruising.com/Employment/InterviewSkills/InterviewQuestions.aspx?LoginID=ac82aa76-f8a5-4ec9-8059-4623386393a9-

interviews/questionsRole Play

You Tube –Behavioral JobInterviews with Alex and Jamesutilizing STARmethod:http://www.youtube.com/watch?v=0nN7Q7DrI6Q&feature=player_detailpage

You Tube:

Behaviour BasedInterview Examplehttp://www.youtube.com/watch?v=4sKhOETBSlE

10 JobInterviewSkills Part 3

Career Cruising website:http://careercruising.com

Login: centennialPassword : campus1Go to Employmentsection and link to:

http://www.careercru

ising.com/Employme

• Understand and practice the keycharacteristics of situational basedinterviews/questions


Role Play

Audio Visuals

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INSTRUCTIONAL

STRATEGIES

COURSE

EVALUATIONS

nt/InterviewSkills/InterviewQuestions.aspx?LoginID=ac82aa76-f8a5-4ec9-8059-4623386393a9-

11 -15 ScheduledJobSimulationInterviews

AdditionalResources:Conference Board of Canada, EssentialEmployability Skillshttp://www.conferenceboard.ca/topics/education/default.aspx

Government of Alberta Competency

ImplementationGuide:http://www.chr.alberta.ca/Practitioners/?file=learning/competencies/compuse/over view&cf=353

• Assess various types of interview questionsthat test the interviewee’s ability to provethey have the necessary skills, experience,education, aptitude and interests to be aproductive employee for the targeted job/organization that they have selected tooapply to.

• There are 5 weeks scheduled for individualstudent job interview simulations.

• These will be conducted by the professor 1:1 with each student. Individual logisticswill be established by your professor.

• Each Interview will last approx. 15-20minutes

• It will consist of:o 10-15 minutes interviewing, 3-5

questions/answerso 5 minutes feedback

Assignment #5 DueWeek 14:Networking Event(15%)

Assignment #6 Due:Due: Weeks 11-15(25%)o Each student will

be individually

scheduled.o Students provide

copy of finaltargeted resumeand job posting attime of interview toprofessor.

Assignment #7 Due:GC&E Summative(5%)Weeks 11-15GC&E SummativeReflective Report to besubmitted at the end of the job interview.

busn-310

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