business networx issue 13

EXPRESS ENGINEERING

EXPANSION CONTINUES

SAGE TO HOST ENERGY EVENT

IN ASSOcIATION wITH:

NOF ENERGY TO DISCUSS THE FUTURE OF ENERGY SECTORS

T H E T E A M V A L L E Y T R A D I N G E S TAT E ’ S N U M B E R O N E B U S I N E S S F O C U S M A G A Z I N E

INDUSTRIAL EVOLUTION IS cOMING£30M TEAM VALLEY DEVELOPMENT UNVEILED

MOTHERcARE OPENS IN TEAM VALLEYNEW SHOP PROVIDES STRESS-FREE SHOPPING

B U S I N E S SN E T W O R XW W W . T E A M V A L L E Y P U B L I C A T I O N S . C O . U K I S S U E # 1 3 • F E B R U A R Y / M A R C H 2 0 1 5

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Business Networx Magazine 03Sponsors of Business Networx Magazine 2015


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Access Training is an award winning provider based in the state-of-the-art, Skills Academy on the Team Valley. We have been delivering training programmes for businesses and individuals across the North East for over 30 years.

We have a genuine interest in the success of the companies we work with and aim to provide a personal, bespoke service tailoring the NVQ / Apprenticeship to the employers’ needs.

We are currently working with a number of Team Valley based employers including: Express Engineering, Elring Parts, H2o Bathroom Design Co, It’s All Good Ltd and Amari Plastics.

OUR OFFERWe provide companies with quality apprentices that make a real difference to their business. We take pride in ensuring we recruit the right person for the job and we support you every step of the way to employing a fully qualified, reliable employee.

We can also help to up-skill your existing employees and can deliver a range of programmes to help develop the skills of your team.

AppREnticEships And nVQ’s ARE AVAilAblE in thE FOllOwing AREAs:

whAt ARE thE bEnEFits?While gaining qualifications is highly desirable, the most important aspect about good training is whether it has an impact on the individual and your business. Here are some of the benefits that our employers have told us about:• Increasedproductivity• Improvedlevelsofquality•Growthofthebusiness•Apprenticesbringenthusiasmandnewideas

intothebusiness

EmplOyER tEstimOniAl“We recently used Access Training to recruit an administration apprentice and they provided an excellent choice of candidates, we were so pleased with the service that we are currently recruiting a second Apprentice with them”

KateBrownOfficeManageratFreshFreightLtd.

gEtting in tOUchIf you would like to offer training programmes to any of your current staff or would like to recruit an Apprentice please contact our Business Solutions team:

T / 0191 490 4646E / [email protected]

A renticeshi s/NVQ’s wit Access Training

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Access trainingGateshead Skills Academy, Kingsway South, Team ValleyGateshead, NE11 0JLT / 0191 490 4646E / [email protected]

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INDUSTRIAL

TAkING OVER THE VALLEY – SIXTH FAcTORY FOR EXPRESSAs part of its continued expansion, precision engineering operation Express has taken on its sixth Team Valley site – to be known as factory five!The deal for the 24,000 sq. ft. unit, which will accommodate the business’ welding operations, has been in the pipeline for some time – meaning a sixth site was established first by the rapidly growing company.

It brings the total amount of operational spaceonTeamValleyto160,000sq.ft. – a three fold increase in just four years.

Express Engineering recently joined an elite group of 45 organisations in the UK to be certificatedundertheInternationalInstituteofWeldingapprovedISO3834standardforits clad welding process – producing robust components for sub-sea operations.

Other highlights during the year include a£1.5millionmulti-taskingMazakmachine,thefirstofitskindintheUKandonlythesecond in Europe. It will allow Express to make new components, whilst ensuring that the existing products for the oil and gas exploration and extratction markets areproducedmoreefficiently.

Thepurchaseispartofa£6.5millioninvestment programme for the year which

has also secured additional turning and milling machines from Scotland. All this has beeninstalledata32,000sq.ft.sitebetweenKingsway and Princes Way - the company’s fifthsiteontheTeamValley.

Said Express Group Chief Executive, Nigel Davison: “Our recent investment in new machinery,uniquetotheUK,anewassembly and testing centre and now this specialist welding facility means our oil and gas business is ready to move to the next level. We have the capability and capacity to produce new components and move into new markets with new customers.”

Thegrouphasinvestedalmost£18millionin the past four years. In addition to the expansion of the oil and gas division on Team Valleyithasacquiredotherengineeringbusinesses on Tyneside and in Stokesley, North Yorkshire - where it has created an aerospace and industrials division – and established sub-sea component manufacturer, Petrotec, in Sao Paulo, Brazil.

A capital injection from mid-market private equityinvestorLDC–whichtookaminority

equitystakeinthebusinesslatein2013-andagrantfromtheBEGroup’sLet’sGrowFundhave supported the expansion programme.

As a result, almost 100 new jobs have beencreatedthisyear,including13newapprentices, meaning the workforce has almostquadrupled–nowjustunder500– in the past four years.

Earlier this month the business broke into a league table of the country’s fastest growing,privatelyownedfirms,beingplaced 88th in the Sunday Times Virgin Fast Track100.Asoneof13newentrantsonthelist, Express has achieved an annual sales growth of 50% over the past three years, takingtheturnovertoalmost£38million.

Fast Track 100 has been published each Decemberforthepast17years.Typicallisted companies are owned and run by entrepreneurs,havebetween20and500staff, an average three-year sales growth ofbetween50%and300%perannumandsalesofbetween£5millionand£100million.Around20%haveventurecapitalbacking.

GATESHEAD IT SPEcIALIST MOVES INTO NEw OFFIcES FOLLOwING EXPANSION kCs datawright have leased 7,000 sq ft of office space at Mayflower House on Team Valley, gateshead as part of their long term expansion and development programme.

Naylors Chartered Surveyors acted on their behalf negotiating terms on a 10 year lease.

ThefirmofI.Tspecialists,whoprovidefully integrated business management systems to the chemical, manufacturing and service management sectors, are relocating from Parsons House in Washington.

Establishedin1979,KCSDatawrightwasacquiredbyKerridgeCommercialSystemsin2012.

Thefirm,whichcurrentlyemploys28

people,isembarkingonasignificant

period of expansion both in terms of

turnover and increased jobs over the

next 5-10 years.

Naylor’sheadofofficeagency,

Simon Taylor said: “KCS Datawright

approached Naylors to represent them

in the negotiation of lease terms and

rentforMayflowerHouse,aftertheyhad

identifieditastheirpreferredoption.

“We have been able to secure them

a competitive rent and incentive

package as well as providing ongoing

advice and support throughout the

legal process to ensure they achieved

the best deal possible.“

THE UK’S FIRST OFFICIAL NATIONAL EMPLOYEE MOTIVATION DAY TOOK PLACE ON WEDNESDAY 21sT JAnUARYa nationwide study has revealed that over half of British workers are completely unmotivated at work every day, with 43 per cent saying ‘feeling valued’ is their top motivator.

Those working in the media are the least

motivatedwith68percentadmitting

toslackingoffregularlyandtwofifths

confessing they don’t actually enjoy

their job. For two in ten media bods,

responsibility and recognition are their

key motivators – sound familiar?

To reignite the nation’s motivation,

National Employee Motivation Day was

dedicated to boosting morale across

Britain’s workforce!

MOTIVATION DAY LAUNCH

“Over half of British workers are completely unmotivated at work every day with 43 per cent saying ‘feeling valued’ is their top motivator.”


Having developed strong working relationships with suppliers operating in both the UK & Ireland, we are able to offer the very best pricing available to help

businesses manage their energy costs.

That’s why we’ll beat any initial renewal quote you have and if we can’t we’ll give you £100.

At IU Consult we believe that all businesses, whether large or small, should have the opportunity to receive a fair price for their energy renewals.

We guarantee to beat your renewal quote or we’ll give you £100

You can find out more about the services available by contacting our team of experts on the following details;

Tel: 0191 466 1213 Fax: 0845 299 2904E: [email protected] W: www.iuconsult.com A: I U Consult LTD, B4 Marquis Court, Team Valley Trading Estate, Gateshead, NE11 0RU

MOTHERcARE OPENS NEw STORE IN TEAM VALLEY wITH THE HELP OF BaByK DESIGNER MYLEENE kLASS

Mothercare Gateshead is one of the first

concept stores to be launched under the

new brand direction of newton-Jones and,

spanning over 32,000 sq.ft, is the largest

Mothercare store in the region. The new

store is designed to provide a calm

environment and stress-free shopping

experience through the introduction of

a new mezzanine floor, with in-store café,

new soft play area from Jelly Bugs and

a large Early learning Centre toyshop.

As part of the re-design, local shoppers

can now browse almost 5,000 products

across nursery furniture, children’s clothing,

maternity wear, pushchairs and car seats.

Withtheadditionofthecarseatfittingbay,

Mothercare’sexpertstaffcanalsofitcar

seats for busy shoppers without delay.

TV presenter, singer and fashion designer

Myleene Klass, was on hand during the

launchtoputthefinishingtouchestoher

latest BabyK collection display in-store.

Business Networx Magazine 11

THURsdAY 6TH noVEMBER 2014, THE UK’S NUMBER ONE PARENTING RETAILER, MOTHERCARE, UNVEILED ITS NEWLY REFURBISHED STORE IN TEAM VALLEY, WITH A LITTLE HELP FROM BaByK DESIGNER MYLEENE kLASS AND NEW CEO MARk NEwTON-JONES.

Once doors opened, Myleene offered style advice to local shoppers including tips on how to dress little ones during the festive season.

Myleene comments: “I’m delighted my latest BabyK collection has arrived at the newly revamped Mothercare Gateshead just in time for the party season! The collection focuses on stylish yet fun fashionincludingprettyfloralprintdressesforgirls and rich velvet cords for boys - perfect for Christmas”.

Smart features continue in-store including a new nursing lounge within the maternity areaandspaciousfittingroomsformumsto be and those already with pushchairs. New style graphics and hanging mobile signage will guide customers through the store with ease. In addition to a nine screen digital wall for an enhanced shopping experience,30portraitscreenssituated

in each area of the store have been

installed to help customers choose

the right products.

Mothercare CEO, Mark Newton-Jones

comments “I am delighted to reveal

the newly refurbished store here in

Gateshead today. It is the largest

store in the Mothercare estate to be

refurbished, which is very exciting for

our staff and customers. We are looking

forward to seeing our customers enjoy

the enhanced features within the store.”

Currently, Mothercare has

201storesacrossthecountry.

(179Mothercarestores&

22EarlyLearningCentrestores)

For further information please

contactMothercarepressoffice,

[email protected]


TEAM VALLEY INDUSTRIAL EVOLUTION IS cOMING…UK Land Estates, the region’s premier industrial and warehouse developer, has unveiled ambitious plans for a £30m scheme on Kingsway, Team Valley Trading Estate, Gateshead, which is capable of accommodating some 1,000 jobs.John seager, director at uklE, heralds the marketing launch as a ‘landmark in the development of industrial property in the north East’.

“The industrial element of the scheme proposed as part of the 10-acre mixed-use development, will deliver the most advanced buildings of their type seen in the region, most appropriate as the site was once the home of a leading engineering company, Huwood. That was the past, today we have a clear vision of the future – this is industrial evolution,” says Mr. Seager.

Included within the master-plan are three buildings–theflagshipNo1TeamValleyupto80,000sqftincludingofficesandNos1and2Kingswayboth30,000sqftincludinghighspecificationtwo-storeyofficesdesigned to offer an unparalleled sense of arrival. Designed by Teesside’s architects, ListerAssociates,theyfulfilthebrieftoradically re-think the industrial buildings.

“The site is very prominent at the northern end of Kingsway. Our ambition is to set new levels of industrial space for the region that islikelytoappealasaheadquartersforahigh- end manufacturer keen on location, image and attracting a skilled workforce,” explains Mr Seager.

Mark Proudlock, Partner, industrial agency, Knight Frank, says: “The prominent location, excellentconnectivity,andthequalityofbuilding design, will ensure this becomes one of the premier addresses in the region.”

Keith Stewart, Director at joint marketing agency Naylors, added “The occupier could well come from the offshore, wind and gas, technology and IT sectors as well as manufacturing and engineering end-users seeking a style of operational buildingthatreflectsasignificantcorporate image with a style, elegance andfinishthatsetsthemapart.”

Available on a pre-let basis, occupiers have the opportunity to plan their own space within the footprint which combines officeswithwarehouse/industrialspace,12mhigheaves,theabilitytoinstallcranage, excellent yard space and parkingfacilities.Theofficecontentwill

be Grade A standard with architectural features including a glass atrium looking uptofirstfloorlevel.

“Thiswillbespacethatwillreflectthesuccess of the occupier and be an attraction to a skilled workforce. What we are proposing is market leading, innovative and at the forefront of architectural design for industrial and warehouse space,” adds Mr. Seager. Interestedpartiescanfindoutmore at www.teamvalleyevolution.co.uk orcontactUKLandEstatesdirectlyon0191 440 8880 or joint marketing agents Knight Frank 0191 221 2211 or Naylors 0191 232 7030.

(N.E. GROUP OF COMPANIES) LTD

Office: 8, Shaftoe Close, Crawcrook, Gateshead, NE40 4UTDepot: Office 9C, Franklin Industrial Estate, Blaydon, NE21 5TL

Office (24 hrs): 0191 413 1327 Fax: 0191 413 1792Email: [email protected] Web: www.avsne.co.uk

(N.E. GROUP OF COMPANIES) LTD

Office: 8, Shaftoe Close, Crawcrook, Gateshead, NE40 4UTDepot: Office 9C, Franklin Industrial Estate, Blaydon, NE21 5TL

Office (24 hrs): 0191 413 1327 Fax: 0191 413 1792Email: [email protected] Web: www.avsne.co.uk


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Area North Training & Safety Services Limited, Kingsway South, Team Valley, Gateshead, Tyne & Wear, NE11 0JS

T: 0191 487 4309 F: 0191 491 0166 E: [email protected] W: www.areanorth.co.uk

First Aid at Work....................................3 Days

First Aid at Work Refresher ..................2 Days

Emergency First Aider in the Workplace ....1 Day

Site Management SafetyTraining Scheme ...................................5 Days

Site Management Safety Training Scheme Refresher .................2 Days

Site Supervisor Safety Training Scheme ...................................2 Days

IOSH Managing Safely ..........................4 Days

PTLLS (Preparing to teach in theLifelong Learning Sector) .....................4 Days

CCNSG Safety Passport ......................2 Days

CCNSG Safety Passport Renewal ........1 Day

CCNSG Supervisor Safety Passport ....1 Day

NEBOSH General / Construction .............VaryFrom Half Day, 1 Day - Block Release

NVQs in Construction Operations .............................Level 2 - Level 7From Site Operatives to Senior Management

Area North Training & Safety Services Limited

Area North House, Kingsway North, Team Valley, Gateshead, Tyne & Wear NE11 0JT

Tel: 0191 4874309 Fax: 0191 4910166

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NVQs in Occupational Health & Safety .................... Level 3 – Level 5From H&S Trainees to Senior H&S Management

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Whickham Fellside Youth Football Club currently run 25 teams ranging from Under 7’s up to Under 18’s, the full range of youth football.

We have over 300 registered players and are firmly established in the local community of Whickham and surrounding area's.The Club is run by a group of dedicated Coaches and Assistants and Club Officials who work on a voluntary basis. WFYFC also hold the accredited FA Charter Standard Community Club status and all Club Officials are CRB checked. One of our Under 8 teams, the Yellows, are currently seeking kit sponsorship as they will soon expand from 5-a-side to 7-a-side.

If you would be interested in supporting this worthwhile team and group, please contact Glenn McIntosh on 07976716525 or Tony Smith on 07944712442


Taking place at the sage gateshead, 10 and 11 March 2015, professionals from the uk and international energy industry will head to north East England to discuss the future of the energy sectors.

The event includes an exhibition showcase area,where70energy-relatedcompanieswill be on-hand to discuss their business along with products and services.

The UK has long been associated with innovative technologies and solutions for the global energy sector. The exhibition has trebled in size from previous years and will provide an excellent area for meeting new customers, clients and to network.

The event, supported by platinum sponsors Invest North East England and gold sponsors, Draeger, Teesside University and Arefco Special Products, addresses the need for a balanced energy mix

and covers oil, gas, nuclear, offshore renewables,shalegasandforthefirst timein2015,futureenergies.

Among the top names attending will be safety specialist Dräger, which offers a wide range of holistic safety solutions for the oil and gas, marine and offshore sectors, and is showcasing its latest campaign – ‘Your Safety is Our Passion.’

Business Development Manager at NOFEnergy,CarolineLofthouse,said:“Energy: A Balanced Future was always going to be a key event, but to have attracted so much interest this early on is very encouraging.

“It shows the appetite for dialogue as some of the top names including BP, Technip, DONG Energy, Petrobras, Dana Petroleum, Wood Group PSN and GE Oil &Gasintheindustrycometogetherto

discuss the latest developments and findwaystheycanworktogetherto build an energy-focussed future.”

GeneralManagerofDrägerMarine&Offshore UK, Phil Saxton, said: “Our passion for safety in the oil and gas industry can be seen in everything we do and we’re very proud to be aligned with this event – oneofthehighlightsofthe2015calendar.

“Dräger has been pioneering safety solutions for the industry for many years and for us, it’s all about attention to technicaldetail,qualityandproductsthatcontinue to protect our customer’s every day, everywhere.”

SAGE GATESHEAD SET TO HOST NATIONAL NOF ENERGY cONFERENcEEnergy: A Balanced Future, the National Conference organised by NOF Energy, the business development organisation for the oil, gas, nuclear, offshore and renewables sectors has quickly established itself as one of the most talked about events on the energy calendar.

Sourced from www.bdaily.co.uk. Receive the Bdaily business news bulletin by registering atwww.bdaily.co.uk/register


INTERLINk EXPRESS

Interlink Express, is a wholly-owned subsidiary of Geopost, the mail, parcels and logistics group which covers more than 40 European countries and serves 230 countries throughout the world.it has taken a 17,897 sq ft warehouse, unit B ‘aquarius’, kingsway, Team Valley Trading Estate, gateshead, on a 10 year lease from owners uk land Estates. The new facility is operated as a franchise by brothers glen & steve Watson who also hold the franchise for the Teesside and durham area working out of recently acquired premises at stockton.

GlenWatson(pictured)said“WerecentlytookontheGateshead&Sunderlandfranchise of Interlink Express but found that theexistingdepotatChesterLeStreetwassimply too small to cope with the volume of business and there was no capacity to expand the operation. This new facility on Team Valley provides almost twice thefloorspaceandiseasilyaccessibleboth for deliveries and also for the public

collecting parcels. It will greatly enhance Interlink’s network in the region being an important part of the UKbusinesswhichdeliversover285 million parcels a year via 100 depots with2,500vehicles,”.

ShirleySimpson,SeniorLettingsSurveyor atUKLandEstatescommented“Thisletting illustrates how popular Team Valley asalocationremainsandAquariuswasthe last large unit we had available on the estate. We are bringing forward major new industrial schemes on Team Valley at both Kingsway North (former Huwood’s site)andDukeswayCentralandthislettingis a clear endorsement of our company’s drive to provide further new space”

Simon Haggie, partner of joint letting agents Knight Frank, says “Both our

joint agents Naylors and ourselves have received considerable interest in this unit but it seemed to be the perfect fitforInterlinkExpress,combiningtheadvantages of an attractive prominent building with a dedicated secure yard, anessentialrequirementforatransportbusiness of this nature. We are now down to the bare bones in terms of modern stock of this size in the Tyneside conurbation and desperate for new development to come forward” says Mr. Haggie.

INTERLINk EXPRESS TAkES 18,000 Sq FT TEAM VALLEY DEPOT

“The existing depot at Chester Le Street was simply too small to cope with the volume of business”


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The firm, one of the region’s leading suppliers of iT and communications services, has been working for the region’s most successful Peugeot dealership simon Bailes Peugeot, across the company’s four sites in northallerton, guisborough and stockton.

The contract has included a major upgrade to the dealerships’ PC technology network as well as a new Internet infrastructure and enhanced secure Wi-Fi connectivity for staff and visitors.

Advantex has already installed internet-based telephony and data cabling but has won this second phase of work after proposing a proactive solution to further improve services.

Advantex’s head of IT John Prescott said: “This exciting project will see touchscreen PCs installed and connected in their showrooms to

enable customers to interactively select and build their own cars.

“The showrooms will be securely connected together to allow the Simon Bailes Peugeot teams to better communicate with each other, allowing stafftoflexiblyworkanywherewithaccessto all their emails and documents.“

A third phase of work will see the expansion of the existing internet-based phoneservices(VoIP)totheNorthallertonshowroom and the ability to call from site to site to reduce telecom costs and provide reliable and fast communications for the company.

Elsewhere, a deal has been won with Prudhoe-based manufacturers and suppliers of unlicensed medicines The SpecialsLaboratory.InternetProtocol(IP)cameras,telecommunications,callrecording, and ICT support services are

among the systems being upgraded by Advantex over the next three years – thefirmwillalsobeprovidinganon-goingInternet connectivity and security.

Owners of the hotel and restaurant Jesmond Dene House are also investing in a three-year IT programme for their St. Mary’s Inn site, which is under refurbishment at Stannington, Northumberland.

There, Advantex is installing a new IT infrastructure and IP telecommunications system, which it will also manage as part of an on-going service and maintenance agreement.

The contracts are the latest success for Advantex, which is looking to boost currentturnoverof£4millionby20%inthenext year and expand its workforce of 45 people as work starts to ramp-up in the coming months.

GATESHEAD’S ADVANTEX SECURES £500k woRTH oF nEw BUsinEssWork to provide IT services for a North East car dealership is among new contract wins worth in excess of £500k for fast growing Gateshead firm Advantex Network Solutions Ltd.


Thefirmisalreadytargetingfurthergrowth on the back of this and another recent contract to supply IT services to several schools across Wearside, Tyneside and Teesside.

Managing director, Simon Bailes, said: “We’re currently undergoing a period of development and investing heavily in our operations systems so that we can continually provide the highest levels of customer service.

“Advantex is helping us to do exactly that and has been exceptionally proactive in developing our systems.

“This latest investment will allow us to move forward with our growth plans across our four sites and help to secure our capacity for growth and expansion as we ramp up to meet customer demand for new cars over the next few years.“

Director Stephen O’Connell said: “These and other contract wins have seen the value of using us as a single source supplier of state-of-the-art technology and services.

“Our success has been achieved through sheer hard work, investing in skilled people and an on-going commitment toprovidingclientswithahighquality,cost effective and proactive service.“

The North East is the second cheapest place to buy a house in the UK, coming slightly above Northern Ireland in the latest First Time Buyer Tracker from Your Move and Reeds Rains.

North East house prices £40k less than UK average

The average house price in the north East is £108k, compared to a national average of £149.9k.

Average deposit in the North East is £16.2k,£9klessthantheUKaverage.

Londonisthemostexpensive place to buy a house, with average purchasepriceat£290.1andaveragedepositat£68.1k.

The stamp duty reforms announced in the Autumn Statement will have the mostpronouncedeffectonfirst-timebuyersinLondonandtheSouthEast.

At the other end of the spectrum, the changes will have little effect on first-timebuyersinregionswheretheaveragepurchasepriceforafirsthome in below the lower stamp duty

thresholdof£125,000– including the North East.

Adrian Gill, director of estate agents Your Move and Reeds Rains, said: “The Government unveiled a revised stamp duty structure in the Autumn Statement, and this will further nurture demand at the lower end of the market.

“But while it will have a big impact in the capital, the changes will be less noticeable elsewhere – and in some areaswheretheaveragepriceofafirst-time buyer property is still beneath the bottom tier, they may be negligible.

“Still, the media buzz surrounding the announcement has pepped up interest regardless.“

Source: www.bdaily.co.uk


NORTH EAST COMPANIES URGED TO SEIzE NEW £5000 VOUcHER SCHEME

NEwS

The local enterprise partnership’s north East innovation Board is leading the drive to encourage firms to apply

for a £5,000 innovation voucher scheme towards expert innovation advice.

Successful micro businesses and SMEs will beabletoclaimupto£5,000towardsthecost of advice from experts at universities, further education colleges and research and technology organisations.

The vouchers can be used by businesses across all sectors to gain access to independent and expert advice on

developing ideas and bringing new products to market, making the most of intellectual property or learning more about how to use design in business.

The£5,000voucherschemeisbeingoffered by InnovateUK, formerly the Technology Strategy Board.

Supporting more businesses to grow through innovation is a priority of the NorthEastLocalEnterprisePartnershipand a key theme of its North East Strategic Economic Plan.

Chair of the North East Innovation Board, ProfessorRoySandbach(left),said:“Whilebigflagshipinnovationhubprojects,likethose announced for Newcastle University and CPI last week, are important, we really wanttofindcreativewaystosupportsmaller innovation-centric businesses as they grow and deliver more and better jobs.

“Through this voucher scheme, small and medium-sized businesses can focus their innovation work and add momentum to their growth plans.“

The North East LEP’s new heavyweight board driving business innovation has called on local companies to seize the opportunity to get Government-backed financial help to fund new growth ideas.

NOrTH EAsT bUsINEssEs TO bENEfIT frOM fUNDINg ExTENsIONHundreds of north East businesses are set to benefit after a fund set up to support business growth projects was extended this week.

The North East Business Support Fund (NEBSF),whichispart-financedbytheEuropean Regional Development Fund, has been extended to June next year.

The fund has already helped almost2,000businessesacrosstheNorth East, offering support with the costs of projects designed to spur on their growth.

To date, NEBSF has paid out £1.4million,tosupportarangeofprojects from expansion planning and product development to web design and marketing strategy development.

ThefundismanagedbyNBSL,aNorthEast enterprise agency, and provides up to 40 per cent of funding for a project,uptoamaximumof£1,400.

John King, North East business support manager, said that the extension of theNEBSFfundingtoJune2015willallow several hundred more SMEs in the region to access support that will help them develop and realise their expansion goals.

John said: “It’s been fantastic for us to help so many businesses across the region to access this funding and see them grow as a result. We are delighted that more businesses in the North East will have the chance to gain access to support that will unlock their potential.

“We support businesses of all types and make sure that accessing the funding is easy and hassle-free. The extension is great news and we are really looking forward working with even more businesses to help them succeed.“

Sourced from www.bdaily.co.uk. Receive the Bdaily business news bulletin by registering atwww.bdaily.co.uk/register

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ran for decades as a brewery pub serving traditional pub food, in was taken over in late 2014 by david Bennison. The building’s interior has been given a facelift and the kitchen has been opened up so it is visible to all who enter.

My husband and I decided to try out the new menu on a rare date night one Saturday evening. On arrival we were greeted by very friendly staff and seated at our table. We were offered drinks from the bar and left to peruse the menu. After hearing a lot about the Hot Rock Grill my husband was greatly looking forward to trying it out for himself.

The menu is extensive and varied, boasting a range of starters, pizza and pasta dishes as well as more traditional pubfoodincludingfish&chips,mince &dumplings,curry&riceandsteak &alepie.Themenualsoincludeshot or cold sandwiches for those in search of a lighter bite, side orders and a lovely list of desserts to try too.

The starters arrived beautifully presented on wooden boards and were both accompanied by a rocket salad. My husband opted for the chicken wings on fire,whichhesaidweremeatyandfull offlavour,whilstIoptedforbrushetta. As starters go I wasn’t expecting anything spectacular, however I can honestly say it’s the nicest brushetta I have ever

tasted. The bread was perfectly toasted, the topping was the right combination of tomatoes and onion and the dressing finishedoffsuperbly.

For main course my husband opted for theHotRockfilletsteak.Hewasofferedachoice of sauces and was able to choose two side orders from the list to go with it. He decided on his favourite peppercorn sauce with chips and salad. It arrived at the table in dramatic style, sizzling and steaming away on a hot rock heated to over 400 C. A plate was provided to put his steak on when it was cooked to his desiredspecification,ofwhichthewaitresswas extremely knowledgeable over just howlongamediumsteakrequiredtobecooked. The verdict on the hot rock was a positive one, my husband enjoyed cooking his own steak and he said the home cooked chips he had were amazing.

After changing my mind several times due to the menu containing so many things

Iwantedtotry,Ifinallydecidedtogowiththe pizza ring. This is a different take on a half pizza / half pasta option with the pasta being served in a bowl in the centre of the cut out pizza. The pizza was freshly cooked and was very tasty but the pasta was heavenly. I chose the pepperanta and it was so delicious I didn’t want it to end!

We decided that since we were out for the evening we may as well go all out and have dessert as well. I chose the knicker bocker glory which came packed full of juicy berries, meringue, cream and ice-cream, it was so refreshing and the perfect ending to my meal. My husband opted for the syrup sponge which he found to be light, moist and totally delicious.

OuroverallexperienceoftheMarquiswasa fantastic one. The atmosphere is lovely, the staff are friendly and helpful, the decor is warm and cosy and the food is absolutely amazing. We loved every minute of our timethereandwilldefinitelybeback!

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sTArT YOUr NEW YEAr ON A gOOD fOOTINgAs we begin a New Year it is a good opportunity to make sure that you are starting as you mean to go forward by being well organised and up to date. Here are our top things to put on your to do list to make sure that you are ready to go with good human resources practiceandeffectivepeoplemanagementin2015.

n do an audit of your key Hr documents:

Make sure all your staff have up to date and signed off contractsofemploymentonfile.

Have you got the main HR policies and procedures in place that you need to deal with common issues and ensure your statutory defences are in place? Check when these were last reviewed as legislation changes occasionally and they may need to be brought up to speed.

Do you have a Staff Handbook so the rules about working for the business are clear and accessible? This is an easy way to put all of the key rules and information about working for the company in one place.

n Review and refresh job descriptions so that everyone is clear about what they are working to for the year ahead

n Think about implementing staff performance appraisals. As with job description updates, a good review of employees work performance and aspirations gives the opportunity to give clear guidance and direction on what theyshouldbeachievingin2015.

AS A BIG SMALL BUSINESS SUPPORTER wE wisH YoU A sUCCEssFUl 2015.

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The CBi’s great Business debate (its campaign to increase public trust in business) recently published a Yougov survey of over four thousand people, including 172 in the north East. it shows that, when people’s feelings about businesses are determined by their direct experience, they are overwhelmingly positive but that this often fails to translate into support for business generally.

In the North East 81% of people trust ‘localbusinesses’(firmsintheirvicinity,big orsmall,thattheyinteractwith)comparedwith62%whotrustbusinessoverall.Thatmatches a pattern for the whole UK where thefigureswere81%and57%.

The CBI is encouraging individuals to recognise that contradiction and calling on businesses to go further in strengthening their engagement with the areas where they operate. It is also calling on businesses to tell the bigger story of their contribution to communities, jobs and investment more convincingly.

Dianne Sharp, CBI North East Director, said: “Businesses here have a job to do using the

warmth felt for them at a local level to improve feelings about UK business as a whole.

“When people have direct experience of companies, for example as customers or employees, it’s overwhelmingly good and trust is high as a result. But opinions about business generally seem to have less solid roots. These views are more likely to be influencedbythingspeoplereadorhearsecond hand and are a lot less positive.

“As part of the CBI’s trust-in-business campaign, The Great Business Debate, we’re challenging individuals to think about the contradiction in how they perceive businesses locally and business generally. We’re also callingonfirmsintheNorthEasttobuildonthe positive engagement they already have in the areas where they operate and to tell more convincingly the story of their impact on jobs, investment and taxes which is felt in communities all over the country.”

In the North East nearly two thirds of people (60%)agreetheyaremorelikelytotrust a business with a strong presence in their areawhileonly6%feellocalbusinessesdon’thave a positive impact on their locality.

Other key findings for the region include:

n 61%agreelocalbusinessesoftensupport

other businesses in the area by sourcing

locally-only3%disagree

n 59%agreebusinessesinmyareaare

proud to be part of the community –

only 4% disagree

Creating and supporting local jobs is the

main thing people in the region say ‘local

businesses’(firmsintheirvicinity,bigorsmall,

thattheyinteractwith)shouldbedoing

moreoftobuildtrust(66%)followedby

providinggoodcustomerservice(62%)

The trust-building action they want more

offrom‘nationalbusinesses’(firmsbigand

smalloperatingacrosstheUK)isjobs67%

and supporting other businesses by buying

fromtheUK61%.

The CBI’s Great Business Debate wants

to hear the widest possible range of

views. Anyone can go to the website

greatbusinessdebate.co.uk to leave

commentsorfollowontwitter@bizdebate

People in the North East have a dramatically higher level of trust in businesses in their area than they do in UK business as a whole.


PEOPLE IN NORTH EAST TRUST LOCAL BUSINESSES MORE THAN BUSINESS GENERALLY - CBI’S YOUGOV POLL

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THE PROTEcTOR GROUP ARE PROUD TO ANNOUNCE A UNIqUE SPONSORSHIP DEAL WITH GATESHEAD PRoFEssionAl snookER PlAYER JoHn AsTlEYThe Protector group offer a wide selection of security services and products, and with years of industry experience and a number of high profile industry experts on board they are the number one choice for security in the north East of England and beyond.

DerrickHalliwell,JohnAstley&JohnHarvey at John’s |Snooker academy on the Team Valley Based on the Team Valley, The Protector Group, have agreed a sponsorship deal with Gateshead’s very own world professional snooker player John Astley John Harvey CEO of the Protector Group went onto say “when we were approached to support John, we were delighted to be able to show our commitment, and provide John with the backing that is key to his continued development in the World of Snooker”.

John Astley’s, desire, passion and drive were clear to see, and as a local company we are both proud and excited to be part of Johns dream of rising to the very top of his chosen sport. John Astley also went on to say “The Protector Group are a tremendous company, their support is just fantastic, and there support is key in protecting my dreams and I to am proud of my association with such a great organisation.

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Protector House, Station Approach, Team Valley Trading Estate, Gateshead, NE11 0ZF

Work has now started on independent House, located on the popular Team Valley Trading Estate in gateshead.

The data centre will soon become a focal point of local and international communications infrastructure with several communications suppliers already delivering a service onsite, including Cogent Communications. Virgin Media’s local hub is nearby, two internationalcarriersareinstallingaPOP(PointOfPresence)andthe data centre boasts private ducts to two separate BT Telephone Exchanges, the facility can offer some of the most diverse and cost effective communications options in North East England.

The Independent House facility will allow clients to offer a comprehensiverangeofinternetanddataservices,includingfibrebroadband,Ethernet,MPLS,hosting,cloudandVoIPsolutionsaswellas the more traditional rack space and colocation services offered from other data centres.

Independent House has already secured two anchor tenants fromoutsideitsgroupcompanies,representingapprox.6%oftheavailable data centre space.

TheIndependentHousefacilityincorporatesa35seatworkcentre,designedtomeettheneedsofclientswhomayfindtheirbusinesspremises inaccessible, providing computers, telephones and a comfortable work environment while they resolve issues at their own premises.

The facilities planned specifications include;n 10,000sqftTier3DataCentreSpace(risingtoTier4late2015)n Carrier Neutral - Two tier one carriers already on site with more

due to be installedn DualOnsiteGeneratorswith2IncomingUtilityPowerFeedsn Fully Automated Building Management Systemn Ample Car Parking Spaces with Automated Access Barriersn 35SeatBusinessWorkspaceRecoveryCentren HighSpecificationCCTVandSecuritySystemsn Multistage Fire Detection and Suppression Systemsn Biometric&RFIDAccessControln High Physical Security – Mantraps and Electronic

DoorLockingMechanismsthroughout

Ken Mosley, Independent House Director said “We are really excited about the opportunities the new data centre will bring to our customers. We know that an increasing number of businesses in the North East are making the transition to hosted IT and communication solutions, so this is a good example of our dedication to meeting our clients’ needs. Our investment in such an advanced facility demonstrates that we are an ideal partner to help businesses make the most of this rapidly-developing technology.”

Independent House is an independently managed, carrier neutral data centre which will supply flexible and affordable data centre services to Corporates, IT Resellers and Professionals across the UK.

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For Sale

124 m2 (1335 sq ft)

321H Mayoral WayTeam Valley Trading EstateGateshead, NE11 0RT

The property has been configured to provide offices including suspended ceilings and carpets, kitchen area and WC facilities.

For further details and viewing arrangements please contact: David Auton on 0191 487 1834 or email [email protected]

The building is leasehold

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The property has been configured to provide offices including suspended ceilings and carpets, kitchen area and WC facilities.

The building is leasehold

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Asking price: £65,000

Two high-spec units for sale on the Team Valley Trading Estate(For sale due to relocation, business not affected)

For further details and viewing arrangements please contact: David Auton on 0191 487 1834 or email [email protected]

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GATESHEAD HOUR

TwITTER Uk HAS 15 MILLION FOLLOwERS

Her website www.theonlinehour.com provides tools and resources for followers of Twitter Hours up and down the country and it was this along with her activity on the Twitter platform that attracted the attention of Twitter uk hence the invitation to their london HQ to meet Twitters director of small Business for EMEa (Europe Middle East and africa) Mr Barry Collins.

Debra spent two days with the Twitter team and did a total of eleven radio interviews alongside Barry Collins. she described her visit to the high- spec hightechTwitterofficesasanincredibleexperience and said “on arriving at reception and noticing a Dalek on duty I just knew it was going to be one to remember and Twitter did not disappoint”

The purpose of the trip was linked to Small Business Saturday UK, a grassroots, non political, non commercial campaign, which highlights small business success and encourages consumers to shop local and support small businesses in their communities Small Business Saturday

UKtakesplaceonthefirstshoppingSaturday in December each year and the campaign aims to have a lasting impact on small businesses year on year.

During the radio interviews Debra and Barry discussed how and why small businesses should and could get involved with #SmallBizSatUK and more importantlythebenefitsofusingTwitterforsmall business, not least because it’s free to everyone and can be used as an effective marketing tool.

Driven by her passion to see every large town and city across the globe (with accesstointernet)launchitsownregionalTwitter Hour the phenomenon is certainly gatheringmomentum.In2011therewere a handful of Twitter Hours operating, bytheendof2014thatnumberhadincreased to 500 plus across the UK alone.

Described as an “outstanding social communicator” Debra explains how business owners using Twitter need to put down the digital megaphone, stop shouting about their business, start

building relationships instead and see the value of being social in every aspect of their lives. In this “social age” businesses must care about more than their bottom line. They must give back, provide mentorship and care about real social issues. They must act consistently and collaboratively, share what they know and really connect with people.

Customers are so fed up with hype and sales talk they are now looking for the heart in a business. They want to know whoisbehindthebrandandthisrequiresopenness and transparency from business owners. Information about a business can be found easily online but in this social age that’s no longer enough. People want more than information, they want aconnectionandoneofthequickestand easiest way to begin making these connections is through Twitter.

@gatesheadhourisanonline“peopletopeople” market place and currently has over 5,000 followers connecting narrow and deep with a local audience, allowing themtoraisetheirbusinessprofilesandelevate their online presence.

Aninclusivenetwork@gatesheadhour is free to join and takes place on Thursdays8pmtill9pmonTwitter.Allyouneed is a Twitter account and you’re in.

More info:smallbusinesssaturdayuk.com/ #[email protected]

in december 2014 debra (dee) Coxon host @Gatesheadhour and @Onlinehour was chosen by Twitter UK to represent the voice of small business on the Twitter platform.


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BJ Condliffe6KingswayNorth,Gateshead,NE110JHT:01914066106M:07885650325E:[email protected]

ConsulTing

dolezal ConsultingJoanne Dolezal MA MarketingM:07767810126E:[email protected]: www.dolezalconsulting.com

CoMPuTErs/iT suPPorT

smart iT support 320JMayoralWayTeamValleyTradingEstate Gateshead NE11 0RTT:08454631982F:01914475699E:[email protected]

dEBT adViCE

a1 debt advisory solutionsT:01912670799M:07812079294pam@a1debtadvisorysolutions.co.ukwww.a1debtadvisorysolutions.co.uk

ElECTriCal

ME Electrical33CameronianSq,WorsdellDrive,Gateshead.M:07875769584E:[email protected]

FunEral sErViCEs

Watson Funerals282-284OldDurhamRoad,NE84BPT:01914771484E:[email protected]

divine departures167-169SaltwellRd,GatesheadNE84TJT:01914884168E:[email protected]: www.divinedepartures.co.uk

Hr/BusinEss suPPorT

Mcdougall ConsultancyTanfieldLeaBusinessCentre,Stanley,CountyDurham,DH99DBE:[email protected]:08005335143M:07595419885

MarkETing & dEsign

Media designT:01915360819M:07703200667W: www.media-design.co.ukE:[email protected]

MoBilE Car BodY rEPairs

Chipsaway andy BrownRepairs completed at home or at workT:07969995672E:[email protected]

MoBiliTY

MV Mobility Mobile showroom Scootersfrom£295No obligation - Home demonstration.T:01914846172

oFFiCE suPPliEs/PHoToCoPiErs

PrincipalUnit 10, Queen Court, Queensway Nrth Team Valley, Gateshead NE11 0BUT:01914916920E:[email protected]

lowes Hall ltd28LimeStreet,Newcastle,NE12PLT:01912329431F:01912615180E:[email protected]: www.loweshall.co.uk

oPTiCians

Eyes direct 321RMayoralWay,TeamValleyTel:01914872461E:[email protected]

Custom glaze opticalUnit B10, 11th Avenue North,Team Valley NE11 0NJ T:01914911561F:01914911560E:[email protected]

PaVing/landsCaPing

MB drivewaysT:01207582712M:07970895299

E:[email protected]

W: www.mbdriveways.co.uk

PrinTing/graPHiC dEsign

Team Valley Printers321HMayoralWay,TeamValleyNE110RT

E:[email protected]

T:01914911525T:01914871834

PluMBing & HEaTing

Whickham Plumbing & Heating services 18ThatcherClose,WhickhamNE165RS

T:01914888581M:07769686131

W: www.whickhamplumbingservices.co.uk

rEnEWaBlE/rECYCling

renew1-7BalticRoad(offGreenLane)

Felling, Gateshead NE10 0SB

Tel:01914697068

VETs

sheriff Hill Vets94Sheriff’sHighway

T:01914877319

E:[email protected]

W: www.thevetsplace.co.uk

WEB dEsign

Team Valley Web designUnit383PJedburghCourt,TeamValley,

Gateshead NE11 0BQ

T:01914875180

W: www.teamvalleyweb.co.uk

E:[email protected]

Business Listings List your business in our directory. 12 month listing for only £30 + VAT.

Contact us 0191 487 1834 or e-mail: [email protected] and conditions apply

Metropolitan House, Longrigg Road, Swalwell, Gateshead NE16 3AS Tel 0191 495 6161 www.theofficeco.co.uk [email protected]

Flexible, fullyserviced officespace with free parking.

Metropolitan House, Longrigg Road, Swalwell, Gateshead NE16 3AS

Tel 0191 495 6161 www.theofficeco.co.uk [email protected]

With easy-in, easy-out or long term leases available on space from 200

to 2000 sq ft, ample free parking and easy access to the A1, nothing

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Call us today for more information or to arrange a viewing.

01277-NE TIMES AD_Layout 1 15/04/2011 12:56 Page 1

www.principal.co.uk Email: [email protected], Queens Court, Queensway North, Team Valley, Gateshead, Tyne & Wear, NE11 0BU

Call PRINCIPAL for more information on our award winning service 0191 491 6920

When you want the best

Your total print solution partnerPrincipal is recognised for its excellence in providing Managed Print Services by receiving a Global Award from Photizo Group. With over 27 years of experience in this industry, we understand the challenges and the need for cost saving solutions.Working in partnership with Konica Minolta Business Solutions (UK) Ltd, we are confident that we can help you increase your operational efficiency, streamline your document workflows and reduce overall effect on the environment with our green technologies.

Winner of the prestigious Buyers Lab Inc. A3 MFP Line of the Year for an

unprecedented 4 consecutive years.

business networx issue 13

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