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BUSINESS INTELLIGENCE SOFTWAREOctober 2017

CONTENTS4678

3337

Introduction

Defining BI Software

The Quadrant

BI FrontRunners Index

Runners Up

Methodology Basics

FRONTRUNNERS9 Tableau

10 WebFOCUS

11 Looker

12 SAP Business Objects

13 Domo

14 QlikSense

15 CognosAnalytics

16 Microsoft Power BI

17 Klipfolio

18 TIBCOSpotfire

19 Sisense

20 Pentaho

21 Birst

22 TARGIT Decision Suite

23 AdaptiveDiscovery

24 Chartio

25 BI360

26 Dundas BI

27 ClicData

28 Informer

29 Izenda

30 Phocas

31 Cyfe

32 Databox

4O C T O B E R 2 0 1 7

INTRODUCTION

This FrontRunners analysis is a data-driven assessment identifying products in the Business

Intelligence market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.

In the BI FrontRunners graphic, the Capability axis starts at 3.20 and ends at 4.20, while the Value axis starts at 3.40 and ends at 4.60.

To be considered for the BI FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 3.0 and a minimum value user rating score of 3.0. In most cases, we evaluate hundreds of products and feature 20-25 as FrontRunners; all products that qualify as FrontRunners are top performing products in their market.

https://www.softwareadvice.com/bi/#top-products



I N T R O D U C T I O N

5O C T O B E R 2 0 1 7

Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.

QUADRANT CATEGORIES:

» Upper Right = Leaders: Leaders are all-around strong products. They offer a wide range of functionality to a wide range of customers. These products are considered highly valuable by customers.

» Upper Left = Masters: Masters may focus more heavily on certain key features or market segments than Leaders do. If you need a more specialized set of functionality without bells and whistles, then a product in the Masters quadrant might be right for you.

» Lower Right = Pacesetters: Pacesetters may offer a strong set of features, but are not rated as highly on value. For example, a Pacesetter might offer greater functionality, but cost more.

» Lower Left = Contenders: Contenders may focus on a more specialized set of capabilities that are priced at a higher point. This makes them ideal for companies willing to pay more for specific features that meet their unique needs.

6O C T O B E R 2 0 1 7

Business Intelligence (BI) software helps organizations make operational

decisions by enabling the analysis of historical performance data and other data sources. Software Advice’s FrontRunners quadrant is focused on the North American BI software market. We identify this set of core capabilities for the BI software category: embeddedanalytics,customdashboards,visualanalyticsandcollaborationfeatures. In addition, we identify several related features that organizations purchasing BI software may also need or wish to consider: self-service data preparation, security/user administration, governance/metadata management, data source connections, data preparation, extract, transform and load (ETL), publishing/sharing, search-based data discovery, real-time alerts and notifications, advanced analytics, a cloud offering and mobile accessibility.

DEFINING BI SOFTWARE

7O C T O B E R 2 0 1 7

THE QUADRANT

All products that qualify as FrontRunners are top performing

products in their market.

8O C T O B E R 2 0 1 7

BI FRONTRUNNERS INDEX

9 Tableau

10 WebFOCUS

11 Looker

12 SAP Business Objects

13 Domo

14 QlikSense

15 CognosAnalytics

16 Microsoft Power BI

17 Klipfolio

18 TIBCO Spotfire

19 Sisense

20 Pentaho

21 Birst

22 TARGIT Decision Suite

23 AdaptiveDiscovery

24 Chartio

25 BI360

26 Dundas BI

27 ClicData

28 Informer

29 Izenda

30 Phocas

31 Cyfe

32 Databox

9

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDTABLEAU

QUADRANT PLACEMENT: LEADERS

3.98 4.53

4.25 4.26

3.75 4.80

3.20 4.80

4.30 5.00

3.65 4.60

4.80 4.80

4.00

3.50

2.30

10


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDWEBFOCUS


4.11 4.05

4.68 4.59

3.90 3.52

4.80 4.40

3.00 1.40

3.18 1.90

4.40 4.50

3.70

1.60

3.00

11


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDLOOKER

QUADRANT PLACEMENT: PACESETTERS

4.13 3.99

4.56 4.62

3.40 3.37

4.00 3.60

2.80 2.90

4.00 2.90

3.60 3.60

3.30

4.70

4.40

12


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDSAP BUSINESS OBJECTS

QUADRANT PLACEMENT: MASTERS

3.63 4.45

3.98 4.09

3.45 4.82

3.20 5.00

3.70 3.90

3.13 5.00

5.00 5.00

4.60

1.40

1.50

13


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDDOMO


4.06 4.00

4.26 4.21

4.40 3.78

4.00 3.80

4.80 4.00

3.33 3.10

3.80 4.00

3.60

3.20

2.70

14


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDQLIKSENSE


3.82 4.23

4.34 4.49

2.60 3.97

3.20 3.90

2.00 3.70

4.00 4.50

3.90 3.90

3.90

5.00

3.20

15


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDCOGNOS ANALYTICS


3.68 4.34

4.17 4.19

3.00 4.48

4.00 4.90

2.00 3.60

3.38 3.70

4.90 4.90

5.00

1.60

2.00

16


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDMICROSOFT POWER BI


3.86 4.13

3.90 4.25

3.75 4.02

3.70 4.50

3.80 2.20

3.90 4.70

4.50 4.10

4.90

4.90

1.30

17


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDKLIPFOLIO


3.92 4.05

4.48 4.71

3.30 3.38

1.70 2.90

4.90 4.10

3.40 4.40

2.90 3.00

2.40

4.30

4.00

18


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDTIBCO SPOTFIRE


3.67 4.21

4.24 4.48

2.70 3.93

4.00 4.60

1.40 1.00

3.50 4.00

4.60 4.70

4.10

2.40

2.90

19


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDSISENSE


3.83 3.85

4.46 4.51

2.55 3.18

3.70 3.20

1.40 4.70

3.85 1.60

3.20 3.20

3.10

4.10

5.00

20


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDPENTAHO


3.70 3.96

4.16 4.21

3.75 3.72

4.00 4.70

3.50 1.40

2.75 2.30

4.70 4.60

3.20

2.10

1.00

21


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDBIRST


3.79 3.87

4.07 4.11

3.75 3.63

4.80 3.70

2.70 3.00

3.28 3.80

3.70 3.80

4.40

2.50

2.50

22


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDTARGIT DECISION SUITE


3.80 3.79

4.18 4.30

3.80 3.28

3.20 3.30

4.40 2.50

3.03 3.60

3.30 3.50

2.30

2.00

4.50

23


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDADAPTIVE DISCOVERY


3.36 4.06

4.36 4.51

1.65 3.62

1.30 4.00

2.00 4.90

3.08 1.40

4.00 3.70

3.50

2.80

2.00

24


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDCHARTIO


3.72 3.68

4.34 4.58

3.10 2.78

2.70 2.70

3.50 1.40

3.10 4.30

2.70 2.80

1.50

4.60

3.60

25


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDBI360

QUADRANT PLACEMENT: CONTENDERS

3.51 3.86

4.39 4.41

2.15 3.30

1.00 3.10

3.30 4.40

3.13 3.00

3.10 3.10

2.90

3.00

3.50

26


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDDUNDAS BI


3.58 3.79

4.49 4.46

3.00 3.12

4.00 3.00

2.00 4.10

2.33 2.80

3.00 2.90

2.20

1.40

2.70

27


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDCLICDATA


3.82 3.45

4.61 4.72

3.40 2.18

2.70 1.70

4.10 3.80

2.65 2.70

1.70 1.60

1.20

4.00

3.70

28


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDINFORMER


3.52 3.71

4.52 4.70

3.05 2.72

3.70 2.80

2.40 3.30

1.98 2.00

2.80 2.70

1.40

2.20

1.50

29


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDIZENDA


3.38 3.66

4.79 4.83

1.20 2.48

1.40 2.40

1.00 2.00

2.75 3.50

2.40 2.30

1.70

3.10

3.80

30


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDPHOCAS


3.55 3.48

4.56 4.68

2.65 2.28

2.30 2.10

3.00 2.70

2.43 2.00

2.10 2.40

2.40

2.20

3.00

31


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDCYFE


3.44 3.57

4.37 4.62

3.00 2.52

1.40 2.20

4.60 2.20

2.03 4.10

2.20 2.20

1.00

3.90

1.00

32


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

O C T O B E R 2 0 1 7

FRONTRUNNERS SCORECARDDATABOX


3.55 3.42

4.69 4.70

2.80 2.15

1.70 1.20

3.90 4.80

2.03 3.30

1.20 1.20

1.30

1.00

4.60

33O C T O B E R 2 0 1 7

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately

not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

RUNNERS UP

9 Spokes

9Lenses

Acquisio

Active Intelligence

Ahrefs

Akita

Allocable

AlteryxDesigner

AMI Enterprise Intelligence

Analytica

AnalyticsPlus

andara

Anodot

AnswerRocket

AnyChart

AppAnnie

AppfluentVisibility

AppseeMobileAnalytics

Artesian

Artus

Attribution

AutoMate

Aviso

Avora

BeyondIntelligence

Big Data BizViz

Big Data Informatica

BIME

BizInsight Excel Suite

BOARD

BrainspaceDiscovery

Brand24

BrightGauge

BuzzBoard

CallidusCloud SPM

Campaign Monitor

34O C T O B E R 2 0 1 7

RUNNERS UP

CarriotsAnalytics

CARTO

Centerprise Data Integrator

Centius

Certent DisclosureNet

ChartMogul

Clean & Match

ClearAnalytics

ClickBase

ComScore

CoolaData

CrazyEgg

Crimson Hexagon

Dasheroo

Dataccuity

Datahug

Datameer

datapine

DBHawk

DBxtra

Decibel Insight

DecisionPoint

Doxami

DynamicsBusinessIntelligence

EasyInsight

EasyVista

EinsteinAnalytics

ER/Studio Data Architect

ERwin Data Modeler

ESM software

EspressReport

EspressReport ES

Excel Chart Animation

Fathom

FICO Xpress Optimization

FileFacets

flex.bi

FLiQ

FreeSight

FullContact

Funnel

FusionCharts

Gainsight

Geckoboard

GitPrime

GlimpsebyGlimpseLive

GMDH Shell

GoodData

Graph DB

Grow

Heap

Helical Insight

Holistics

Hoopla

HostAnalyticsEPMSuite

35O C T O B E R 2 0 1 7

Hotjar

iDashboards

IdeataAnalytics

Infogram

InforAnalytics

InfoZoom

InsFocus BI

Inspectlet

Intellicus

Intellifront BI Suite

intelligentXchange

IQLECT

Jaspersoft

JMP

JReport

Kissmetrics

KPI Fire

KyubitBusinessIntelligence

Localytics

Locowise

LogiAnalytics

Megalytic

MITSDistributorAnalytics

Mixpanel

Mouseflow

Necto

Neural Designer

Numetric

OLAP on hadoop

OmniContext Personal Analytics

Omniscope

OQLIS

Oracle Business Intelligence

Panopticon

PBL ScoreCard

PDI

Pendo

Pentaho Big Data

Periscope Data

Piwik PRO

PlanGuru

prevero

PriceGrid

Prisync

ProfitSword

ProfitWell

QA Test

Qubole Data Service

quintly

Ranktab

Rapid Insight Analytics&Veera

RapidMiner

Reeport

ReportServer

RUNNERS UP

36O C T O B E R 2 0 1 7

RUNNERS UP

RESULTS.com

RJMetrics

SAPAnalyticsCloud

SAPCrystalReports

SAP HANA

SAP Lumira

SAP Master Data Governance

SAP Roambi

SASAnalyticsPro

SASVisualAnalytics

Segment

SEQUEL

SetSight

SICASOFT SBI

SimilarWeb Pro

SimplyMeasured

SiQueries Cloud BI

Siteimprove

Slemma

Smart Data Solutions

SQL-RD

SRK

StyleIntelligence

SumAll

Sumo Logic

Swydo

Sysomos

TapAnalytics

Teradata Database

VCUBE SUITE

Virtual Data Room byEthosData

Visage

Visme

Viur

Vizard

Wink Reports

WordStream Advisor

Yellowfin

Zap Business Intelligence

Zegami

Zoho Reports

ZoolaAnalytics

Zoomdata

37O C T O B E R 2 0 1 7

The FrontRunnersmethodology assesses and calculates a score for products on two primary

dimensions: Capability on the x-axis and Value on the y-axis.

THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on the product’s functionality.

» End-user ratings of one to five stars on the product’s ease of use.

» End-user ratings of one to five stars on the product’s customer support.

» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.

» A score, relative to other products in the market, representing the number of other products that integrate with it.

METHODOLOGY BASICS

http://www.softwareadvice.com/frontrunners-methodology/

M E T H O D O L O G Y B A S I C S

38O C T O B E R 2 0 1 7

THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on overall satisfaction with the product.

» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

» End-user ratings of one to five stars on how likely they are to recommend the product to others.

» A score, relative to other products in the market, for the size of the product’s customer base.

» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).

» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.

» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.

M E T H O D O L O G Y B A S I C S

39O C T O B E R 2 0 1 7

Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.

https://www.softwareadvice.com/

https://www.softwareadvice.com/

https://www.capterra.com/

https://www.getapp.com/

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