business information management supportedby
TRANSCRIPT
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Business information management
supported by
BiSL® is a registered trademark of the ASL BiSL Foundation
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Seriously?
Hey, why are you taking my RV?
You have 3 means of transportation and you are using
the RV just 3 weeks a year. So you don’t really need it..
We from the Garage are always here to
help you!
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Seriously!
If you were the business manager,would you let your (internal or external) IT
supplier decide which applications yourbusiness should use?
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Seriously?
We from the Garage are always here to
help you!
STOP!You are not allowed to use this car for trips
less then 5 miles.
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Seriously!
If you were the business managerwould you let IT decide how your
business should use your applications?
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Seriously?
We from the Garage are always here to help
you!
It only cost an extra 400 dollars.
We have serviced your car and added a DVD screen…
We thought that it would be nice for the kids.
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Seriously!
If you were the business managerwould you let IT decide how your IT
budget is being used?
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Who decides
• Whether or not your son can use the car to go to the movies with his girlfriend?
• If and when you buy a new car?• Which model your next car will be and which
features it will have?• Whether or not it is allowed to smoke in your
car?• …
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Business or IT?
• Business should be in the lead• Business should have the budget• Business should manage the demand
And IT is the supplier (whether internal or external)
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So…
The business needs to act as a sponsor, which means:
• manage its IT budget • know and formulate its needs now and tomorrow• select its IT suppliers• formulate assignments• accept delivery• instruct and support its users
And that’s what we call
Business Information Management
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Growing importance of BIM
Growing importance of governance from a business point of view, as a result of:
Growing importance of IT for the business process
Growing information exchange between organizations(value chains)
Compliance being a top issue (in- and externalregulations like SOX)
IT being outsourced and off-shored more often…
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§ knowing the business and the users
§ knowing the working methods of the users
§ communicating (in thinking and speaking) in business terms
§ knowing the IT world sufficiently (possibilitiesand quality of the solutions)
§ bridging the gap between business and IT
BIM: the conditions
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Business Information Services Library – BiSL Framework
Planning and resource management
Financialmanagement
Demandmanagement
Contract Management
Operationalsupplier
management
Business datamanagement
End usersupport
Informationcoordination
Use management cluster Functionality management cluster
Specifyinformation
requirements
Designnon-automated
Information systems
Prepare transition
Review and testing
Establishbusiness
process devel.
Informationstrategy cluster
Strategicsupplier
management
Strategic information
partnerManagement
I-organizationstrategy
Strategicuser
relationshipmanagement
I-organizationStrategy cluster
InformationLifecycle
Management
EstablishInformation chain
developments
Establishtechnologicaldevelopments
Changemanage-
ment
Transition management
InformationPortfolio
Management
Strategic processes
Management processes
Operational processes
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Operationalsupplier
management
Businessdata
management
End usersupport
Operations management
Day-to-day management to ensure continuity of support for the business
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SpecifyBusiness
Requirements
Maintain non-automated information
Preparetransition
Review and acceptance test
Functionality management
Business processes change:• Changes / enhancements in
the information provisioning• Keep the information
provisioning fit for the business (short term business IT alignment)
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Transition
ChangeManage-ment
Connecting processes
Manage change requests and decision making
Manage deployment of new or adjusted
functionality
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Planning and Control
Financialmanagement
Demandmanagement
Contract Management
Tactical governance
BIM processes have to be managed:• integral (support and changes )• in all aspects (time, finance, quality, suppliers)
Time and human capacity
Money, business case
Demand,quality
IT suppliers
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Analyzebusiness process
developments
InformationLifecycle
Management
Analyzevalue chain
developments
Analyzetechnologicaldevelopments
InformationPortfolio
Management
Develop information strategy
Ensure long-term business-IT alignment
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Suppliermanagement
strategy
Informationchain management
strategy
I-organizationstrategy
User organizationrelationship
managementstrategy
Develop I-organization strategy
How do we exchange information with our value chain partners and how do we cooperate with them
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Strategicalignment
Strategic alignment
Alignment of both strategic areas
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BiSL user organizations
• Insurance companies (Achmea and ASR)• Medical organizations e.g. hospitals• Departments of Finance, Traffic, Education• Universities• Banks (Fortis)• Municipalities and other local governments• Drinking-water suppliers• Subgovernmental organizations (SVB, TenneT,..)• …