business communication - perception reality mind filter 2010
DESCRIPTION
Presentation prepared on 'Perception and Reality (chap 03)' and 'The filter of the mind (chap 04)' from the text ' Business Communication : Theory and Application ' - by Lesikar , Raymond V.; Pettit, John D., for the course Business Communication (C501), Institute of Business Administration (IBA)TRANSCRIPT
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Business Communication: Theory and Application
Authors: Lesikar, Raymond V.; Pettit, John D.
Presentation on:Chap 03: Perception and RealityChap 04: The Filter of the Mind
Institute of Business Administration (IBA)
Prepared For: Prepared By: Laura Mohiuddin Roll: 73
Zahid Hassan KhanCourse InstructorCourse: C501
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Perception and Reality
Reality is all that actually exists – whether our senses can perceive it or not, and not what exists only in our minds
Perception is the process of using the senses to acquire information about the surrounding environment or situation.
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Four Aspects of Reality
Reality with Substance - Things with physical shape and composition Reality without Substance - Elements without physical shape and composition The reality of Events - Changes of relationship among parts of reality Position Relationships - Everything must have a spatial relationship with
other things in reality
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Three characteristics of Reality
The infinity of reality Uniqueness in Everything All in Process
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The Infinity of Reality
Microscopic View
It is humanly impossible to know all the facts encompassing any one object
Normal View
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I see what you mean
The infinity of reality
Any object or event can be perceived in many different ways
I saw a house that I want to buy
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The infinity of reality
… with a lovelylawn, a porch,
etc…
I see what you mean
The receiver gets a clearer picture
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Application in BC
It is important to recognize that other party of the communication does not detect the same features of what we communicated about
Acknowledgement about not mentioning all Use of “etc” after all statement
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Uniqueness in Everything
Every particle of sand is unique
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All in Process
We forget that all objects in reality continuously change
We cannot step into the same river twice
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All in Process
Our minds and tastes change
Brook Shields1990 Brook Shields2000
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All in Process
The worth
of Realitie
s chang
e
I was a rich man. I earned Tk. 1000
every month ???
That is less than my
pocket money !!
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Relative nature of perception
A short line
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Relative nature of perception
A short line
Not Anymore !!
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Perception due to relativity of Position
Look up Spiderman!
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Application in Business Communication
Alfred Korzybski has suggested dating all references to people and things with date subscripts
Because of its unique nature, we must emphasize on the differences in realities rather than similarities
It is important that we keep the relative position in mind
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Is the Image moving?
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Truth and Reality
Real World is very complex to know anything for certain
Believe me it’s the truth
How can you be so sure?
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The Filter of the Mind
A storehouse of knowledge The Role of Opinions, Attitudes, and Beliefs The Influence of Emotions
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A storehouse of Knowledge
Knowledge stored in the mind at the time influences how we perceive the information
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The Role of Opinions, Attitudes & Beliefs
Opinions, attitudes and beliefs are basically our viewpoints about the reality that surrounds us
They vary in intensity, opinions being of lowest and beliefs being of highest
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How viewpoints are formed
Viewpoints are formed through: Objective reasoning Social viewpoints and strata Early influence of the family Change effects of groups Self-interest as a determinant
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How viewpoints Are Formed
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How viewpoints Are Formed
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The Influence of Emotions
Emotions are essential Emotions cannot be stopped, they can only
be controlled Our emotions determine the meaning of our
perceptions
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Our Emotions determine Meaning
Garfield is in a GOOD mood
She Likes Me
Nice shirt Garfield
Me
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Our Emotions determine Meaning
Garfield is in a BAD mood
Nice shirt Garfield Very Funny
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The Filter Summarized
Knowledge, viewpoints and emotional state determine whether the incoming emotions are accepted or rejected
The three factors are forever changing and their content at the precise moment of information perception determines its meaning
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Thank You