business and management courses prospectus (b2b) - newcastle college

7/28/2019 Business and Management Courses Prospectus (B2B) - Newcastle College

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Coursesfor high flyers.

Online Study and Distance Learning

Courses in Business and Management

New Skills New Horizons New Vision Newcastle College


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Newcastle College is one of the UKs largest and most successful providers of flexibledistance learning and e-learning programmes. Since 1993 we have helped over

100,000 students acquire new skills and nationally accredited qualifications. Following

a recent government inspection, we have been awarded Beacon Status by DfES and

as a Beacon College we are regarded across the sector as a model of excellence.

Welcome

Newcastle College

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First Floor, Room 502.Choose when and where you study with distance and e-learning courses

with Newcastle College.

Modern lifestyles mean we all

juggle the demands of home, work,

interests, friends and family - no

wonder many find it hard to fit in

college as a way to continue their

personal and career development.

But there is a solution: Distance

and e-learning courses. They enable

you to achieve your goals without the

restrictions of having to attend college

on fixed days and times. You benefit

from the flexibility of choosing when

and where you study to meet your

course deadlines. This means you can

complete your coursework around your

existing commitments and not be

adversely disrupted by the unexpected.

Your study time can simply be re-

scheduled to the next evening, day,

weekend or whenever is convenient.

With both study options you are

supported by a dedicated, qualified and

experienced team of learning support

officers and assessors. The team are

only a phone call or email away

for guidance, support and information.

Contents

Coaching People through Change Page 1

Positive Impact Coaching Page 2

Knowledge Management Page 3

Process Excellence Page 4

Change Management Page 5

Management Page 6

Performance Management Page 7

Customer Service Page 8

Business and Administration Page 9

People Excellence Page 10

Your Questions Answered Page 11& 12


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HR professionals, managers, aspiring managers, team leaders, coaches or any key personnel

responsible for the performance of others.

NCFE Diploma in Performance Coaching.

Your course deadlines are set so you can complete the course in six months.

Six modules and six accompanying assessments. You complete the assessments and return them tous for marking. To complete the practical assessments you will need at least three clients in placefrom the start of the course.

Positive Impact CoachingBe a Performance Coach and help people reach their highest levelof performance.

What is Performance Coaching?

Performance coaching is the

application of coaching in a

working environment.

Course Overview

Performance coaching is one of the

most effective tools to use in the

workplace to improve performance.It is a wonderful technique to use

to bring out the best in staff in

terms of positive attitude,

motivation, confidence and

efficiency. It maximises staff

performance, engenders trust,

encourages loyalty and empowers

individuals to solve problems and

think outside the box.

This course aims to develop you

into an outstanding performance

coach and is co-written by

internationally acclaimed coach and

best-selling author Angus McLeod

PhD and Newcastle College.

Student Benefits

develop highly sought after

performance coaching skills and

techniques

sharpen your people

management skills

gain an accredited and

recognised award in coaching

progress your career and gain

a competitive edge

Key Benefits to Employers

Incorporating performance

coaching into the workplace is a

cost-effective and efficient way to

develop people and leads to:

improved staff productivity

greater staff morale

reduced staff turnover

improved absence management

Module 1:Attitudes and Awareness Attitudes for coaching Mind and body connections Preparation and the first coaching

session

Module 2:Choices and Change Conscious perception Goals and well formed outcomes

Models of goal setting

Module 3:Unleashing Conscious Perception External conflicts Internal conflicts Clean and reflective language

Module 4:Tools for Change 1 Limiting and empowering beliefs Logical levels Competency cycle

Module 5:Tools for Change 2 Pattern breaking Timelines Emotions and committed goals

Module 6:Assured Performance Language and goals Language signposts The authentic coach/The

performance coach

Study Method: Online or Distance Learning

NCFE Diploma in Performance Coaching

Course Structure & Content

Duration

Qualification

Who Should Apply?

Masterclass available ask us for more details

Course Overview

This course is designed to equip

you with the coaching knowledge

and skills to assist people through

a period of change or a changing

environment. It aims to develop

you into an outstanding facilitator

of change - an asset in any

organisation.

Coaching can play an instrumental

part in engaging the workforce in

times of change in an

organisation:

it helps people come to terms

with change and in time, accept it

it helps people see change as an

opportunity as opposed to a

threat

it encourages a spirit of

empowerment, increases staff

morale and can create a more

flexible, cohesive, positive and

open-minded workforce

Benefits to you and your

Organisation

By the end of the course you will

be able to:

define NLP coaching, its core

principles and benefits

understand the process of

change

understand how different

individuals react to change and

how to handle them

understand what type of

coaching is appropriate to each

person and situation

plan, structure and carry out

a coaching session

use rational analysis, positive

listing, affirmations, timeline,

reframing, visualisation,

detachment- coaching

techniques to help people cope

with change

Enrol to:

gain the knowledge and

coaching skills to help individuals

through a period of change

sharpen your communication

and interpersonal skills

gain a fascinating insight into NLP,

coaching and change management


Duration

Qualification

Who Should Apply?

Three modules and three accompanying assessments. You complete the assessments and returnthem to us for marking.

Your course deadlines are set so you can complete the course in three months. To complete thepractical assessments you will need a minimum of two clients in place at the start of the course.(It is not always necessary to work in a team environment to complete this course.)

NCFE Certificate in Coaching People through Change.

Modules:

The Change Process and your PeoplesReaction to it

NLP Coaching

Coaching in Practice

Study Method: Online

NCFE Certificate in Coaching People through Change

Coaching People through ChangeBe an outstanding facilitator of change.

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HR professionals, managers, aspiring managers, team leaders, coaches or any key personnel

responsible for the performance of others.

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NCFE Certificate in Knowledge Management

Course Overview

This course aims to equip you with

the fundamental skills and abilities

needed to manage knowledge.

Knowledge Management is the

method by which the organisation

makes creative, effective and

efficient use of all of the

knowledge available to theorganisation at all levels, both

external and internal.

Knowledge is one of the most

important resources that an

organisation can draw upon. To

sustain a competitive advantage in

the market place it is imperative

that the organisation is able to

fully understand, collect and utilise

the knowledge that it possesses.


Organisation


be able to:

define Knowledge Management,

its core principles, importance

and benefits

understand the KnowledgeManagement implementation

model

implement a Knowledge

Management strategy

understand the processes

needed to make Knowledge

Management work in practice

understand what knowledge is

needed to achieve your

organisational objectives

create information flow

diagrams

undergo a Knowledge

Management programme

use tools to assess and audit

existing knowledge

establish priority knowledge

gaps and identify their root

causes

implement solutions to address

the knowledge gaps

measure, assess and review

the impact and success of

Knowledge Management

Enrol to:

hold a nationally accredited

qualification

implement a Knowledge

Management strategy

Five modules and five accompanying assessments. You complete the assessments and return themto us for marking.

Your course deadlines are set so you can complete the course in five months. You will need tocomplete up to five assessment activities per module, including questions and evidence of plannedactivities.

NCFE Certificate in Knowledge Management.

HR professionals, managers, aspiring managers or any key personnel responsible for the

performance of others.

Knowledge ManagementLearn how to capture, manage and utilise all the knowledge in yourorganisation or department. Imagine what you could achieve?

Modules: An Introduction to Knowledge

Management Developing a Knowledge Management

Strategy Knowledge Management and

Corporate Culture Understanding the Balance Between

People and Technology Measuring the Success of KnowledgeManagement


Duration

Qualification

Who Should Apply?

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Study Method: Distance Learning

NCFE Diploma in Process Excellence

Course Overview

ISO 9001:2000 is the highly

reputed and well-established

industry standard for quality.

This course aims to prepare you in

a step-by-step approach for the

rigorous assessment involved in

gaining ISO 9001:2000 quality

standards.

You will still have to apply for the

ISO 9001 recognition, but having

completed this course successfully

you can be confident that you will

have all the tools in place,

including a clear action plan, to

ensure your organisation is fully

prepared for the assessment.


Organisation


be able to:

understand the fundamental

concepts of quality define quality, the ISO 9001:2000

standard, its core principles and

benefits

understand the key steps an

organisation has to go through

in order to achieve the Standard

understand the procedures that

need to be in place to ensure

that processes are suitably

controlled

refine processes and procedures

to make them more efficient,predictable and to meet

customer requirements

set up and implement an

effective Quality Management

system

set up and implement a

Continual Improvement

framework

communicate the benefits of

Quality Management to senior

management to gain

commitment

communicate at all levels in the

organisation to embed a cultureof excellence

Enrol to:

gain knowledge and skills to

prepare your organisation for

ISO 9001:2000 assessment


qualification

reduce consultancy fees when

applying for ISO 9001:2000standard

benchmark against best practice

drive a culture towards a focus

on excellence

Your course deadlines are set so you can complete the course in five months.

Two self-study learning modules and four accompanying assessments. You complete the assessmentsand return them to us for marking.

NCFE Diploma in Process Excellence.

Quality Managers or any key personnel responsible for quality in their organisation.

Process ExcellenceAre your operational processes as fast and intelligent as they could be?Learn how to improve procedures to achieve the ISO 9001:2000 Quality Standard.

Modules: An Introduction to Quality and a

Commitment to Quality Effective Processes and

Implementation and ContinuousImprovement

Duration


Qualification

Who Should Apply?

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Course Overview

Every company, whatever the size,

will have pressure to undergo

change at some time during its

lifespan. This change can be as a

result of external and internal

drivers. More often than not

change is brought about by the

need to remain competitivethrough improving performance

and results.

This course aims to equip you with

a range of skills and abilities to

plan, lead and implement change.


Organisation


be able to:

define Change Management, its

core principles, importance and

benefits

understand the impact of changeon people and how to cope with

them

recognise the typical stages

people go through when faced

with change

develop approaches to help

people through change

identify the real pressures for

creating a change

understand the factors helping

or hindering a change

use tools to set goals for change

measure progress towards those

goals

develop an effective change plan

develop a Responsibility Matrix

to show who does what

monitor the implementation of

your plan

communicate the changes you

have made

review, learn and improve your

approach to Change Management

Enrol to:

be an effective instigator and

facilitator of change in your

organisation


qualification

lessen the impact of change on

staff


Duration

Qualification

Who Should Apply?


Your course deadlines are set so you can complete the course in five months. You will need tocomplete up to five assessment activities per module, including questions and evidence ofplanned activities.

NCFE Certificate in Change Management.

HR professionals, managers, aspiring managers or any key personnel responsible for the

performance of others.

Change ManagementChange is inevitable. Learn how to harness, control and manage it in

your organisation.

NCFE Certificate in Change Management


Modules: What is Change Management? The Impact of Change on People Where Are You Starting From?

Where Are You Trying to Get to? Creating and Managing SuccessfulChange


EDI NVQ Level 3 in Management orEDI NVQ Level 4 in Management

Course OverviewThese courses aim to cover thefundamental aspects ofmanagement and leadership aswell as provide evidence of yourcompetence, skills and knowledge.

These nationally recognisedqualifications measure yourcompetence at work againstnational standards. It is oftendifficult to translate job tasks intotangible achievements but NVQsprovide an ideal opportunity togain a qualification for the tasks

you already perform within yourjob role.

Enrol on either level to boost yourmanagement skills, sharpen yourawareness of best practice,enhance your overall performanceas well as progress your career.

Benefits to you and yourOrganisation

By the end of the level 3 inManagement, you will be able toprove your skills, competence andknowledge are up to nationalstandards in the following areas:

Mandatory Units (a selection): providing leadership

allocating and monitoring theprogress and quality of work

Optional Units (a selection):

planning change

implementing change

recruiting, selecting and keepingcolleagues

managing a budget

managing a project

monitoring and solvingcustomer service problems

Please contact us for a full list ofcourse units.

By the end of the level 4 inManagement, you will be able toprove your skills, competence andknowledge are up to nationalstandards in the following areas:

Mandatory Units (a selection): developing and implementing

operational plans managing business processesOptional Units (a selection): providing leadership leading change planning change implementing change recruiting, selecting and keeping

colleagues managing finance managing a projectPlease contact us for a full list ofcourse units.

Enrol to: sharpen your leadership and

management skills, awarenessand knowledge

study a work-based course basedon your competence in the

workplace improve your motivation and

personal performance

ManagementGain a nationally recognised qualification to prove yourexceptional management and leadership skills and knowledgemeet national standards.

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Duration

Qualification

Who Should Apply?

Level 3: Four mandatory units plus three optional units. Level 4: Five mandatory units plus threeoptional units. At both levels, assessment is by an online portfolio of evidence, witness testimonies andonline written assessments. You can access your portfolio via the internet to submit evidence, viewprogress, and receive assessor feedback as well as request guidance and support from your assessor.

We would normally expect you to complete within 8 to 9 months.

EDI NVQ Level 3 in Management or EDI NVQ Level 4 in Management.

Managers at all levels or aspiring managers who manage a team and are responsible for its performance.Please note: to successfully complete this course you are expected to be working in one of the job rolesoutlined above and in a position to collect appropriate evidence.

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You may beeligible forfunding forthis course


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ASET Diploma in Performance Management

Course Overview

This course aims to develop you

into an outstanding Performance

Manager. How are we doing? is a

fundamental and frequently asked

question in the workplace and can

refer to the performance of an

individual, a team, projects,

processes as well as theorganisation itself. Enrol on this

course to be able to accurately

and effectively answer this

question as well as continuously

improve performance to increase

efficiency and results.

To be able to manage performance,

you must be able to measure it

Definition of performance

management:

The use of quantified information

to direct/handle the activities

within the organisation to achieve

higher levels of performance from

all people and processes


Organisation


be able to:

define performance

management, its core principles

and benefits

understand the PerformanceManagement Cycle (RADAR)

develop and manage an effective

performance plan

write and implement SMARTI

targets for teams and individuals

accurately measure, track and

report progress (quantitatively)

on the performance of projects,

people and processes against

quality, time and cost measures

manage and continuously

improve performance of people,

projects and processes to meet

targets, plans and standards

overcome staff barriers, inparticular reluctance or fear of

being measured and held

accountable

build a data gathering plan, use a

range of tools and techniques to

gather, analyse and communicate

the results of the data

engage people to be more

performance focused

create a culturally and

technically sound performance

management system

Enrol to:

be performance-focused and

accountable


qualification

increase commercial success,

efficiency, results and profitability

create more focused, motivated

and performance-driven staff



ASET Diploma in Performance Management.

Managers, aspiring managers or any key personnel responsible for the performance of others.

Modules: What is Performance Management? Developing Effective Performance Plans Data Handling and Display Performance Management: Processes Performance Management: People


Duration

Qualification

Who Should Apply?

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Performance ManagementBe a Performance Manager to drive up performance, results and accountability.

Customer ServiceGain a nationally recognised qualification to prove your excellencein customer service meets national standards.

Course Overview

Both of these courses aim to coverthe fundamental aspects ofcustomer service, as well asprovide evidence of yourcompetence, skills and knowledge.These nationally recognisedqualifications measure yourcompetence at work againstnational standards. It is oftendifficult to translate job tasks intotangible achievements, but NVQsprovide an ideal opportunity togain a qualification for the tasks

you already perform within yourjob role. Enrol on either level toprogress your career.


By the end of level 2 in CustomerService, you will be able to prove

your skills, competence andknowledge are up to nationalstandards in the following areas:

Mandatory Units:

giving customers a positiveimpression of yourself and yourorganisation

delivering reliable customerservice

developing customerrelationships

resolving customer serviceproblems

Optional Units (a selection):

supporting customer service

improvements promoting additional products

or services to customers

processing customer serviceinformation

By the end of Level 3 in CustomerService, you will be able to provethat your skills, competence andknowledge are up to nationalstandards in the following areas:

Mandatory Units:

organising, delivering andmaintaining reliable customerservice

improving the customer

relationship working with others to improve

customer service

monitoring and solvingcustomer service problems

promoting continuousimprovement

Optional Units:

developing your own and otherscustomer service skills

organising and promotingproducts or services to

customers leading the work of teams and

individuals to improve customerservice

Enrol to:

hold a nationally recognisedqualification in customer service

prove your skills and knowledgein customer service meetnational standards

study a work-based course basedon your competence in theworkplace

sharpen your skills in handlingcustomer complaints

retain current customers, attractnew ones and enhance customer

loyalty boost your career prospects and

opportunities

Level 2: Four mandatory units plus one optional unit. Level 3: Five mandatory units plus one optionalunit. At both levels, assessment is by an online portfolio of evidence, witness testimonies and onlinewritten assessments.You can access your portfolio via the internet to submit evidence, view progress,and receive assessor feedback as well as request guidance and support from your assessor.


EDI NVQ Level 2 Customer Service or EDI NVQ Level 3 Customer Service.

This course is ideal if you work in a customer services department or if customer service forms part

of your job role. Please note: to successfully complete this course you are expected to be working

in one of the job roles outlined above and in a position to collect appropriate evidence.


Duration

Qualification

Who Should Apply?



EDI NVQ Level 2 Customer Service orEDI NVQ Level 3 Customer Service


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EDI NVQ Level 2 Business and Administration orEDI NVQ Level 3 Business and Administration


Business and AdministrationGain a nationally recognised qualification to prove your skills inbusiness and administration meet national standards

Course Overview

Both of these courses aim to coverthe fundamental aspects ofbusiness and administration, aswell as provide evidence of yourcompetence, skills and knowledge.These nationally recognisedqualifications measure yourcompetence at work against

national standards. It is oftendifficult to translate job tasks intotangible achievements, but NVQsprovide an ideal opportunity togain a qualification for the tasks

you already perform within yourjob role. Enrol on either level toprogress your career.


By the end of the level 2 inBusiness and Administration, youwill be able to prove your skills,competence and knowledge areup to national standards in thefollowing areas (a selection):

managing customer relations

organising business travel andaccommodation

dealing with visitors

using word processing,spreadsheet, database,presentation andspecialist/bespoke software

using a telephone system

operating office equipment

preparing text from notes,shorthand and recorded audio

instruction producing documents

By the end of level 3 in Businessand Administration, you will alsobe able to prove your skills,competence and knowledge areup to national standards in thefollowing areas (a selection of theunits only):

supervising an office facility

procuring products and services

managing and evaluatingcustomer relations

managing the payroll function

completing year-end procedures

running projects

making a presentation

organising and coordinating

events

word processing, spreadsheet,

website, artwork and imaging

software

designing and producing

documents

planning and implementinginnovation and change

providing leadership for your

team

Please contact us for a full list of

course units.

Enrol to:

hold a nationally recognised

qualification

prove your skills and knowledge

in business and administration

meet national standards

study a work-based course based

on your competence in the

workplace

boost your career prospects and

opportunities

Duration

Qualification

Who Should Apply?


Level 2&3: Two mandatory units plus three optional units per level. At both levels, assessment is byan online portfolio of evidence,witness testimonies and online written assessments. You log on tothe course website to access your portfolio, submit evidence, view progress, receive assessorfeedback as well as request guidance and support from your assessor.

EDI NVQ Level 2 Business and Administration or EDI NVQ Level 3 Business and Administration.

This course is ideal for those individuals who work in an office environment. Please note: to

successfully complete this course you are expected to be working in a Business and Administration

role and in a position to collect appropriate evidence.

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Study Method: Distance Learning

NCFE Diploma in People Excellence


Course Overview

IiP is a national standard that seeksto encourage organisations tolead, manage and develop all theirpeople effectively.

This course aims to provide youwith a fundamental understandingof how to achieve the Investors inPeople (IiP) Standard. You will still

have to apply for the IiPrecognition through Investors inPeople UK, but having completedthis course successfully you can beconfident that you will have all thetools in place, including a clearaction plan, to ensure yourorganisation is fully prepared forthe assessment.


By the end of the course you willbe able to:

define the Investors in PeopleStandard (IiP), its core principlesand benefits

understand the key steps an

organisation has to go throughin order to achieve the IiPStandard.

use a range of evaluationmethods and improvementtechniques

write effective personal learningand development objectives

understand what it takes toachieve IiP

Enrol to:

hold a nationally accreditedqualification

reduce consultancy fees whenapplying for IiP Standard

improve quality of staffdevelopment

reduce staff turnover

increase staff motivation andproductivity

benchmark against best practice

drive culture towards a focus onpeople excellence


Duration

Qualification

Who Should Apply?

Two self-study learning modules and four accompanying assessments. You complete theassessments and return them to us for marking.


NCFE Diploma in People Excellence.

Module 1, Part A:

An Introduction to the Investors in

People Standard

Module 1, Part B:

Planning to Achieve Organisational

Aims Through People

Module 2, Part A:

Taking Action to Improve Performance

Through People

Module 2, Part B:

Evaluating the Impact of Investmentin People

People ExcellenceWhat changes are needed in your organisation to achieve excellence?Learn how to prepare and develop your organisations people policy toachieve the Investors in people (IiP) Standard.

Managers, particularly those in HR, in organisations committed to achieving the IiP

standard or applying for re-accreditation or those wishing to implement good practice

relating to people excellence.


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Education Development International plc (EDI) has a history going back over 100 years. It is one of the largest UKand international awarding bodies and is accredited by the Qualifications and Curriculum Authority (QCA),together with the regulatory authorities for Scotland, Wales and Northern Ireland for the purposes of assessmentand the awarding of qualifications within the UK. Qualifications from EDI are internationally recognised standardsof attainment and are highly regarded in the UK by professional bodies, employers and educationalestablishments worldwide.

Who is EDI?

Who is Angus McLeod?

NCFE is one of the UKs oldest and fastest-growing awarding bodies. For further information log on towww.ncfe.org.uk

ASET is a national awarding body specialising in providing, quality assuring and certificating vocational learningprogrammes. For further information log on to www.aset.ac.uk

Your Questions AnsweredWho is NCFE?

Who is ASET?

The course materials and the online interactive learning screens are specifically designed to be as effective as one-to-one teaching. You are supported by a dedicated Learner Support Team (via email and telephone). They are onhand for help, advice and clarification throughout your studies.

What course support will I receive?

A team of qualified and experienced assessors evaluate and mark your coursework. You also receive feedback toassist with your learning and development to help you successfully complete the course.

How is my work assessed?

Studying with us means you can start a distance learning or e-learning course at any time of theyear. You can commence with your course as soon as we receive and process your application and payment,which we endeavour to do so as promptly as possible. Please do allow 28 days for delivery of your coursematerials for the distance learning option.

When can I start the course?

How can I register on a course?If you would like to discuss whether a course is suitable for you and appropriate to your

professional or personal development, please call us on01670 700 836/813 or email: [email protected]

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Which study method is more suitable for me?

Please refer to individual course pages to see which study method is available for each course.

Distance Learning is a version of home study you do not attend college as we liaise with you via mail.We mail you your course modules and assessment workbooks, you then complete these workbooks and

mail them back to us for marking. Many of our courses are distance learning and this method of studyis extremely popular.

Choose this method if:

you would like to learn from first-class learning materials which have been written specifically to beas effective as face-to-face teaching

you prefer to have your course pack to hand, ready to pick up, read and work through at any time

you would prefer to post your assessments to us

you have limited access to a PC, printer or the internet

Online study involves logging on to our course website with your personal log-in and password. This allowsyou to access your learning modules and assessment questions as well as submit your work online.


you would like the flexibility to log in and have instant access to your course and study at any placethere is an internet connection

you would prefer to submit your assessments online as opposed to posting them to us

Distance Learning

Online Study

National Vocational Qualifications (NVQs) are developed from National Occupational Standards that arebased on typical job responsibilities within an industry. Each Standard is an individual unit of competence.The unit describes an area of an individuals job role and the industry standard that is required.

eNVQs allow individuals to complete an NVQ online via a secure internet website. Evidence can besubmitted, portfolios viewed on screen, feedback can be received and guidance can be sought - all fromthis course website.


you would like to be able to access your course anytime and anywhere via an internet connection

you would like to be predominantly assessed on your ability to do your job you would prefer to be assessed via a portfolio of evidence

you would like to work at your own pace (with the aim of completing within 8 to 9 months)

Online Study eNVQs

Please complete a course application form. A form should be supplied with this prospectus. If you wouldlike any additional copies, please call us on 01670 700 836/813 or alternatively download a form from ourwebsite www.flexible-elearning.com

Angus McLeod PhD co-wrote the Positive Impact Coaching course with Newcastle College.Angus is a renowned and well respected coach and author of Performance Coaching - TheHandbook for Managers, HR Professionals and Coaches (2003)and Me, Myself, My Team(2000). He is regularly published in journals in the UK and USA, including: Anchor Point,

Rapport, The Training Journal, Resource Magazine, Organisations & People and EffectiveConsulting. Angus continues to influence the coaching profession with books and articles,the on-line mentoring service Ask Max, leadership of The Coaching Foundation and hisappearances at conferences internationally. For more information please log on towww.angusmcleod.com


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Newcastle College

Newcastle College

Distance and E-Learning

2nd Floor Dudley Court

Manor Walks

Cramlington

NE23 6QW

ENGLAND

Tel: +44 (0) 1670 700836/813

Fax: +44 (0) 1670 700817


www.newcastlecollege.co.uk

New Skills New Horizons New Vision Newcastle College

BM/1006

business and management courses prospectus (b2b) - newcastle college

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