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Building social capital in Building social capital in online communities online communities Alexandra Samuel, Ph.D. CEO, Social Signal [email protected] • twitter: awsamuel

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Page 1: Building Social Capital in Online Communities

Building social capital in Building social capital in online communitiesonline communitiesAlexandra Samuel, Ph.D.CEO, Social [email protected] • twitter: awsamuel

Page 2: Building Social Capital in Online Communities
Page 3: Building Social Capital in Online Communities
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WHAT IS SOCIAL MEDIA?WHAT IS SOCIAL MEDIA?

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The Machine is Us/ing Us

Page 12: Building Social Capital in Online Communities

STORYTELLINGSTORYTELLING

Page 13: Building Social Capital in Online Communities
Page 14: Building Social Capital in Online Communities
Page 15: Building Social Capital in Online Communities
Page 16: Building Social Capital in Online Communities

CONNECTINGCONNECTING

Page 17: Building Social Capital in Online Communities
Page 18: Building Social Capital in Online Communities
Page 19: Building Social Capital in Online Communities
Page 20: Building Social Capital in Online Communities

KNOWLEDGE KNOWLEDGE MANAGEMENTMANAGEMENT

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Page 23: Building Social Capital in Online Communities
Page 24: Building Social Capital in Online Communities
Page 25: Building Social Capital in Online Communities

THANK YOU!THANK YOU!

[email protected] • twitter: awsamuel


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