building organisational change capability seminar info webinar september 2015
TRANSCRIPT
Welcome to our Information Webinar
Learn more about our new
½ day seminar:
Building Organisational Change Capability Sydney: October 8
Melbourne: October 15 Canberra: October 29
Today’s agenda • Who should attend • Benefits of attending • Topics we will cover • Q & A
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The new frontier: The change capable organisation
53% of organisations are actively working to deploy Change Management - 2014 Prosci Best Practices in Change Management Benchmarking Report
60% moderately successful
20% extremely successful
3 2014 Best Practices in Change Management Report.
822 participants in 63 countries. Prosci copyright 2013.
What is triggering the move to build enterprise change capability?
1. Executives have seen benefits of effective Change Management on projects: “We need to position ALL project and BAU change for success”
2. Volume and complexity of change “We have to implement change faster and better to achieve our goals”
3. Employee engagement and change fatigue “We need to be able to implement change WITHOUT damaging employee engagement”
4. Your views? 4
Change Management increases success rates by a factor of 6
Change Management increases the probability of achieving outcomes
• "Of the 165 research participants who reported having excellent change management effectiveness, 96% met or exceeded project objectives"
• "Participants with the highest level of change management effectiveness were 6X more likely to meet or exceed project objectives"
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16%
46%
77%
96%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Poor(n=244)
Fair(n=653)
Good(n=834)
Excellent(n=165)
Percent of respondents that met
or exceeded project objectives
Overall effectiveness of change management program* Data from 2007, 2009, 2011 and 2013
Copyright © 2014 Prosci. Best Practices in Change Management – 2014 Edition.
Correlation of change management effectiveness to meeting project objectives
2014 Best Practices in Change Management Report. 822 participants in 63 countries. Prosci copyright 2013.
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Change Management Methodology use is now 79%
6 2014 Best Practices in Change Management Report. 822 participants in 63 countries. Prosci copyright 2013.
Australia is an early adopter of Change Management methodology
• Countries higher than global average: • Latin America: 90% • Africa: 82%
United States: 81% • Australia and New Zealand:
80% • Industries higher than global
average: • Finance • Insurance • Telecommunications • Education • Pharmaceuticals • Government: Federal, State,
Local
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Three levels of Change Management • Individual level
• How can we assist individuals make personal transitions?
• Project level • How can we successfully
manage the people side of change initiatives?
• Enterprise Level: • How can we build change
capability into the enterprise?
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Our goal: provide practical guidance to take enterprise change capability to the next level • Feedback from our clients and change community: • Practical • Exchange case studies
and experiences • What is best practice
globally? • Help us move to the next
level of change capability
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Who should attend? • Executives • Professional and specialists
• From a variety of roles • Change Management, PMO,
HR/L&D/OD, Strategy, Corporate Services
• Who are leading Enterprise Change Management
• Planning, early stages, or well down the track
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Benefits of attending • Get an update on global best
practices • Rate your organisation’s use of the
top five ECM success strategies • Assess your organisation’s Change
Management Maturity, using Prosci’s on-line Audit
• Obtain practical guidelines for implementing a Change Management Maturity Audit
• Learn from the experiences of other organisations and case studies
• Review & fine tune your approach • Build your network and join a
Community of Practice
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Topics we will cover – pre work • Purchase and complete Prosci Change Management Maturity Audit
from www.portal.prosci.com (not included in Registration Fee)
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People-dependent without any formal practices or plans
Many different tactics used
inconsistently
Examples of best practices evident
Selection of common approach
Continuous process
improvement in place
Highest rate of project failure, turnover and
productivity loss
Little or no change management appliedAdhoc orAbsentLevel 1
Some elements of change management are being applied in isolated projects
IsolatedProjectsLevel 2
Comprehensive approach for managing change is being applied in multiple projects
MultipleProjectsLevel 3
Organization-wide standards and methods are broadly deployed for managing and
leading change
OrganizationalStandardsLevel 4
Highest profitability and responsiveness
Change management competency is evident in all levels of the organization and is part of the organization’s intellectual property and
competitive edge
Organizational CompetencyLevel 5
People-dependent without any formal practices or plans
Many different tactics used
inconsistently
Examples of best practices evident
Selection of common approach
Continuous process
improvement in place
Highest rate of project failure, turnover and
productivity loss
Little or no change management appliedAdhoc orAbsentLevel 1
Some elements of change management are being applied in isolated projects
IsolatedProjectsLevel 2
Comprehensive approach for managing change is being applied in multiple projects
MultipleProjectsLevel 3
Organization-wide standards and methods are broadly deployed for managing and
leading change
OrganizationalStandardsLevel 4
Highest profitability and responsiveness
Change management competency is evident in all levels of the organization and is part of the organization’s intellectual property and
competitive edge
Organizational CompetencyLevel 5
Prosci Change Management Maturity Model © Prosci
Topics we will cover • Best Practices highlights • Self assessment of your
organisation against best practices
• Debrief of your Change Management Maturity Audit
• Shared learnings • Guidelines for setting up a
Maturity Audit for success • Case studies in becoming a
change capable organisation • Review and fine tune your
organisational change capability approach
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Building Organisational Change Capability Seminar
Sydney: October 8 Melbourne: October 15 Canberra: October 29 Registration: Early bird: $380 inc GST (register one month prior) Single delegate: $425 inc GST Plus Prosci Change Management Maturity Audit - USD30/month or USD300/year from www.portal.prosci.com
15 Register on our website or call us on (02) 9810 6264