building human capacity wsis 2008 20 th may 2008
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Building Human Capacity WSIS 2008 20 th May 2008. by Mike Nxele Human Resources Officer International Telecommunication Union. This material do not necessarily reflects the views of the ITU or its membership. Agenda. HCB Mandate Building Human Capacity Worldwide E-learning - PowerPoint PPT PresentationTRANSCRIPT
InternationalTelecommunicationUnion
Committed to Connecting the World
Building Human Capacity WSIS 2008 20th May 2008
by
Mike NxeleMike Nxele
Human Resources OfficerInternational Telecommunication Union
This material do not necessarily reflects the views of the ITU or its membership.
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Agenda
HCB Mandate Building Human Capacity Worldwide E-learning Centre of Excellence ICTI Projects TAP on Telecom Training Agreements Global Symposium Contributing to Capacity Building
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Human Capacity Building
The anchor of all Successful Human Endeavour.
The thread running through all the WSIS Action Lines and the Success of the MDG’s
If all the other Activities are the “Hardware”, Human Capacity building is the “Software”
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Mandate:
To assist countries in strengthening their human, institutional & organizational capacity through HRM/D activities
To address capacity development needs of policy-makers, regulators, senior executives and managers of operators and telecom/ICT-service providers
To promote and apply appropriate mix of e-learning, information technologies and traditional training methods
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5 m
ajo
r ta
sks
5 m
ajo
r ta
sks Transfer of knowledge
Sharing of experiences and know-how
Assistance to strengthen the human resource and training
functions
Dissemination of information
Human capacity building special initiatives
Mandate (cont’d):
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Building Human Capacity Globally
Other eLearning PlatformOther eLearning Platform
ITCIITCI
ECEC
Training AgreementsTraining Agreements
HRD/M programme 5HRD/M programme 5
Training SessionsTraining SessionsT0TT0T
CoEsCoEs
ITU eLearning ITU eLearning PlatformPlatform
Face to FaceFace to Face (Workshops)(Workshops)
Managers and high level professionals from Telecom Sector: Administrations, Operators, Regulators, etc
Students, Technical Staff, Young entrepreneurs (focus on women, youth and disabled populations)
DAP (Doha action
plan)
Delivery MechanismDelivery Mechanism
Target PopulationTarget Population
Projects
Networks of Regional and Networks of Regional and Local ExpertsLocal Experts
e-CLICse-CLICs
InitiativesInitiatives
Programming
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Creating HR Communities Building a network of HR managersnetwork of HR managers to
respond to the evolving HR trend; Creation of an HR virtual communityHR virtual community to
discuss common-interest topics; Strengthening of the HR function of HR function of
regulatory authoritiesregulatory authorities; Organization of regional meetings on
new trends new trends in the HRM/HRD function; And development of
training evaluation training evaluation modelsmodels to identify the training impact in the working environment.
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Some HCB Initiatives and Projects
ITU e-Learning Platform Centre of Excellence (CoEs) ToT (Tap on Telecom) (TOT) HR e-Communities Internet Training Centres Initiative (ITCI) e-Community Learning & Information
Centres
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ITU e-Learning Platform Since 1995 Since 1995 as a tool to deliver distance training
in developing countries. Major goals: Promoting the e-Learning Promoting the e-Learning
cultureculture in the telecommunication sector and to develop training programstraining programs.
Each year more than 1000 participantsmore than 1000 participants are trained through more than 50 on-line courses per year in different domains.
Applied to different projects and initiatives, carried out in collaboration with telecom telecom companies, universities, companies, universities, research institutes and research institutes and administrationsadministrations.
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The ITU e-Learning Platform
Online training in 8 major areas:Online training in 8 major areas: e-Services, Human Resource Development,
Rural connectivity, IP awareness, Spectrum Management, Regulatory Issues, Technology awareness, Business Management
Postgraduates programmes:Postgraduates programmes: Strategic Management of Telecommunications
online Telecommunications Technologies online
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The ITU e-Learning Platform
0 200 400 600 800 1000
Business Management
Technology Awareness
Regulatory Issues
Spectrum Management
IP Awareness
Rural Connectivity
Human Resources
e-Services
year 2006
year 2005
Participants by DomainsParticipants by Domains
Participants: 1200 Training Providers: 35 Beneficiary countries: 60 Beneficiary Org.: 200
Key Figures for 2006:
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Centers of Excellence NetworkTowards the Global Excellence Network
Regional mechanisms aimed at strengthening the capacity within each region in order to develop high-level know-how and expertise in telecommunication policy regulatory issues corporate managementadvanced telecommunication technology
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The Centre of Excellence Network
….A newStrategyas of January 2007….
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Evolution of the Centres of Excellence
Implementation of the Second Phase worldwide: Closure of 5 on-going projects and development of 4 new Project Documents
The aim of the first phase was to establish a regional mechanism aimed at strengthening the capacity, within the region, to develop high-level know-how and expertise in telecommunication policy, regulatory matters, management and advanced telecommunication technology.
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Evolution of the Centres of Excellence
The objective of the second phase is to reinforce the self-dependence and sustainability of the established network of training providers (CoE Nodes) offering advanced training opportunities at cost for the different Players of the Telecommunication Sector in the concerned Regions
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Phase 2 CoE
CoE (ASP) approved on 29th March 2007. CoE (AMS); CoE (Europe); CoE (Arab)
approved in December 2007 . CoE Africa due for Launch in June 2008. New CoE for Spanish and Portuguese
Speaking Africa due for launch in June 2008 with funding from the Spanish and Portuguese Governments.
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5 major ITU Recommendations:
Implementation of an “umbrella” project facilitating the dissemination of best training resources and closer links among the CoE Nodes from different networks
A stable CoE Coordination Unit for each Region. An increased self-dependence of each Node/ Leading
Country in implementing a given CoE Programme A Pricing strategy tailored to the regional context. Part-time Coordination to be organized in relationship
with the self-dependence of the nodes, or Project Management transferred to the Regional HR Officer when applicable).
The Centre of Excellence Network Strategic Guidance 2008
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The Centre of Excellence Network Strategic Guidance 2008
Towards the global Excellence network:
Aggregation of new worldwide Partnerships improving the cost-effectiveness of the CoE products
Diversification of the CoE products facilitating the certification of the acquired skills
Partners inputs to be more closely integrated in the implementation / reinforcement of the CoE mechanism
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More than 2500 ICT experts 2500 ICT experts trainedtrained
More than 170 trainings170 trainings planned in 2008in 2008
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The Centre of Excellence Network
0
200
400
600
800
1000
1200
AFE AFF AMS CEE CIS
2004
2005
2006
Nu
mb
er
of
Part
icip
an
ts
Centre of Excellence
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Human Capacity Building Training 3225 ICT Professionals Trained in 200780% through Centers of Excellence Network
AmericasAmericasArgentina (2), Bolivia, Bresil,
Chile, Colombia (3), Costa-Rica,
Ecuador, Perú, Bolivia,
Honduras, Trinidad & Tobago,
Uruguay (2), Venezuela
2007: 16232007: 1623
Africa Africa DakarNairobi
2007: 6432007: 643
Arab StatesArab StatesDamascus, Cairo,
Amman, Tunis, Bahrain
2007: 245 2007: 245
EuropeEuropeBulgaria, GreecePoland
Romania
CISCISBelarus,Russia,
Kazakhstan, Ukraine
2007: 4102007: 410
Asia-PacificAsia-PacificDamascus, Cairo,
Amman, Tunis, Bahrain
2007: 281 2007: 281
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The ITCI Project in Partnership with CISCO
ITC Initiative for Developing Countriesfor Developing Countries launched in May 2001 in partnership with Cisco Systems.
To provide students and professionals in developing countries with affordable trainingaffordable training in Internet Protocol (IP) networking.
There are now 66 centres66 centres, in 56 countries56 countries More then 4,000 graduates4,000 graduates 20 centres 20 centres have been expanded expanded to include varied
curriculum such as cabling, wireless and IT essentials
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New Phase of ITCI Project
ITU and Cisco propose building on the success of their existing strong partnership by extending and expanding their collaborative efforts to support ICT- related Human Capacity Building in Developing Countries in accordance with the resolutions adopted at WTDC-06 in Doha.
This project aims to enable, extend and employ the students and graduates of the Internet Training Centres (ITCs) by a series of parallel programs which address new centres, extension of existing centres, soft skills training, entrepreneurship development, employment and income generation. Within all of these program categories, special emphasis will be put on assisting women, youth and disabled populations.
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The ITCI Project
LATIN AMERICA and CARIBBEAN
Academies 9Graduates: 339Continuing students:
470Female percentage:
24.5%Active Instructors: 41Female Instructors: 10
ASIA PACIFICAcademies 21Graduates: 532Continuing students:
744Female percentage:
19.2%Active Instructors:
53Female Instructors:
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AFRICAAcademies 17Graduates: 1369Continuing students:
1029Female percentage:
36.4%Active Instructors: 65Female Instructors: 12
EASTERN EUROPE & CIS
Academies 12Graduates: 410Continuing students:
373Female percentage:
22.25 %Active Instructors: 46Female Instructors: 8
Legends Local Academy-44 Regional
Academy-22
Expanded Academy-20
MoC Academy-19 Data as of Sept 2006
ARAB REGIONAcademies 7Graduates: 441Continuing students:
513Female percentage:
24.37%Active Instructors:
26Female Instructors: 6
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Technical Assistance Program for developing countries
Objective: Next Generation Telecom Networks
Building Economic Prosperity through Knowledge and Innovation
TAP ON TELECOM
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Tap on Telecom
A partnership between IIT, the International Telecommunication Union and its Centre of Excellence
Network, with thesupport of the Canadian Government
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Tap on Telecom
TAP ON TELECOM is a tool provided to the CoEs to expand their services to their
customers;TAP ON TELECOM is an opportunity provided to organizations and ICT professionnals to
acquire key knowledge and develop strategic competencies in the context of Next
Generation Networks.
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In June 2008, TAP ON TELECOM will be 4 years old…
48 workshops in 36 months;Almost 1,500 participating professional from more than 60 countries by end of 2007;Covering English-speaking Africa, French-speaking Africa, the Arab Region, Latin America and the Caribbean;Now Also in Europe and CIS
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VoIP?
MPLS? (QoS)
WirelessNetworking?
Transition towardsNext Generation
Networks?IP Cyber Security? WLAN 802.11?
IPv6?
Fiber OpticNetwork?
WIMAX?
IMS?
IPTV?
Internetworking?
Regional priorities are the TAP ON TELECOM focus in each activity program
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The TAP ON TELECOM hands-on approach… through remote access to IIT platform
Remote access to IIT’s Montreal Lab for training on Fiber Optics Remote access to IIT’s Montreal Lab for training on Fiber Optics Network, MPLS, SDH, ATM, IP Cyber Security, as well as Optical Network, MPLS, SDH, ATM, IP Cyber Security, as well as Optical
Testing, Network Monitoring and Performance ManagementTesting, Network Monitoring and Performance ManagementA VPN Gateway (Hosted in a Virtual Machine on the Teacher’s laptop) will be installed to interconnect the classroom Ethernet network setup to the IIT LAB network.
Tap on Telecom
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ITU/IIT Partnership and CoE Network
Focus onregionalpriorities
Hands-On Training
Innovation Program
IIT Mobile Labs
Remote Access to IIT
Network
ICT Professional
Key Elements of the TAP ON TELECOM Project
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EU-ITU Internet Training Centers
A project jointly funded by the EC & ITU to provide skills in open source technologies and open source technologies and promote entrepreneurshippromote entrepreneurship.
140-hour course140-hour course – using a blended learning approach to build skills
Online curriculum developed on “How to build e-Secure Web-Based How to build e-Secure Web-Based ServicesServices” Student Module Instructor Module Learning Tracking Utility
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Training Agreement Partners
Purpose: To provide training and education to high and middle level managers in management as well as technical subjects.
For a training agreement to be signed, the costs are shared three ways: The partner offers the tuition free of charge
ITU assists with the accommodation
The participant’s organization provides the airfare.
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Training Agreement Partners
United Kingdom Telecommunications Academy;
Telecommunication Executive Management Institute of Canada (TEMIC);
United States Telecommunications Training Institute (USTTI)
Abdus Salam International Centre Theoretical Physics (ICTP) in Trieste;
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HRD/HRM Global Symposium
When: Every two years
Why: To consider how we can develop the necessary human capacities required to support the
challenges ahead in the ICT Society.
Who:For Senior Human Resource Development Professionals in the ICT sector -
Government, Regulators, Operators, and Manufacturers - who are directly concerned with the impact and consequences of the sector’s evolution in their respective organizations.
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Global HR Development Symposium on
More information and registration:More information and registration:
http://www.ituglobalsymposium2008.infohttp://www.ituglobalsymposium2008.info
Human Capital DevelopmentHuman Capital Development21-25 July 200821-25 July 2008Coventry, UKCoventry, UK
Main Topics for Discussion:Main Topics for Discussion: The Policy and Regulatory Challenges ICT applications and their impact on
the Human Capital Technology Trends and related HR
requirements Knowledge Transfer Strategic HR Management
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Global HR Development Symposium on
More information and registration:More information and registration:
http://www.ituglobalsymposium2008.infohttp://www.ituglobalsymposium2008.info
Human Capital DevelopmentHuman Capital Development21-25 July 200821-25 July 2008Coventry, UKCoventry, UK
Main Topics for Discussion:Main Topics for Discussion: Call for Participation Call for Papers
Partial Fellowships available Approx 150 participants already
registered. Registration is on Line.
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WORKING GROUP ON HUMAN RESOURCES DEVELOPMENT WGHRD)
Established by WTDC()6) under Resolution 40
Mandate to support HRD in implementation of HRD Programs and facilitate access to the reservoir of Human Resources Skills Resident in the membership.
First WGHRD , meeting was in February 2008 during !3th TDAG meeting
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WGHRD 2008 ACTION PLAN
A 4 point Action Plan agreed upon in supporting HRD activities Globally.
One is a study on current and future Human resources practices and trends among the membership, and extent of coordination in the implementation of WSIS Action Lines. Assess state of readiness for the Information Society
Questionnaire ready for Dispatch. Report to be ready by the time of the Symposium.
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Be ITU Partner in Building Capacity Provide Expertise for
any of the listed domains in any/all regions of the world in any language (English, French, Spanish, Russian, Arabic, Chinese). To participate, lead, contribute to the workshops and CoE activities.
distance learning, web-based curricula, e-learning courseware and tools. To serve as a tutor for any of the online courses that we conduct in the various domains.
Contribute Reference/Training Material for
Online training course/content for the E-learning Platform.
Content in other forms such as providing relevant reference materials.
Project expansion Pilot initiatives New projects
New Opportunities forWin-Win Partnership
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Data Information Knowledge
Increased participation
ITU Relevance
New Topicsfor SGs
NewMembership
New Ways for Building
Capacity in ICT
New Ideas
NewsMeetings Resources
CommunitiesPromotion
ACADEMIA ACADEMIA
PUBLIC SEC. PUBLIC SEC.
INDUSTRYINDUSTRY
R&D R&D
MISCELLANEOUSMISCELLANEOUS
CIVIL SOC.CIVIL SOC.
ACADEMIA ACADEMIA
PUBLIC SEC. PUBLIC SEC.
INDUSTRYINDUSTRY
R&D R&D
OTHERSOTHERS
CIVIL SOC.CIVIL SOC.
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International Telecommunication
Union
Thank You
Mike Nxele