GlenroseRehabilitationHospital

BUILDING ABILITIES FOR LIFE: NEWS FROM THE GLENROSE REHABILITATION HOSPITAL (GRH)

March 2020

Building Abilities for LifeTM

“Once you set aside the acute phases or crises that mark injury or disease, much of modern health care is indeed rehabilitation in one form or another.”

~Dr. David Naylor, Former President, University of Toronto (2005 - 2013)

Above: New Edmonton Oilers Pediatric Procedure Room UnveiledFar Left: Glenrose Dental Clinic Receives CommendationLeft: Glenrose Foundation Hosts First Ever Charcuterie Night

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GLENROSE NEWS

STRONG PARTNER WITH PATIENTS & COMMUNITY IN SUPPORTING PATIENT-GUIDED CARE

LEADER IN PROVIDING SPECIALIZED TERTIARY REHABILITATION ACROSS THE LIFESPAN

New Edmonton Oilers Pediatric Procedure Room UnveiledThe Glenrose Hospital proudly unveiled the new Hunter-themed, Edmonton Oilers Pediatric Procedure Room. The room was completed in partnership between the Edmonton Oilers Community Foundation and the Glenrose Foundation. The space is located on Unit 201 and features graphics of the Oilers mascot, Hunter as well as state-of-the-art equipment and items for kids comfort. Having this room means that minor procedures no longer need to be completed in children’s rooms, allowing them to keep their rooms as a safe place. To celebrate the opening, members of the Oilers Community Foundation board and staff, including several Oilers alumni visited the room and even brought a special guest, Hunter himself. Hunter played with the kids and tested out the features of the room while admiring his pictures. A video of the event can be found here: https://www.facebook.com/albertahealthservices/videos/2857874270918394/

The Glenrose Continues to Lead the Way in Pediatric Rehabilitation CareGlenrose Pediatric Rehabilitation Physio Therapist Michelle Roy presented at the American Physical Therapy Association Combined Sections meeting in Denver this February. Michelle shared our progress with the Resistance Training Intensive (RTI) program. We have also been asked to share our resources with another leader in pediatric care – the Cincinnati Children’s Hospital, who will be referencing our Glenrose program in any materials they develop based on our work.

Glenrose I CAN Centre Team To Present at the 2020 ISAAC ConferenceThe Glenrose I CAN Centre team has had two presentations accepted into the 2020 International Society for Augmentative and Alternative Communication (ISAAC) Conference taking place later this year. The Society’s goal is to create worldwide awareness about how augmentative and alternative communication can support individuals without speech. ISAAC accomplishes this goal by sharing information and promoting innovative approaches to research, technology, and literacy through augmentative and alternative communication.

From Courage Award to Courage Gala EmceeChristian Zyp was recognized with a Courage Award for facing challenge and adversity with determination during his time as a patient at the Glenrose Hospital. He was always looking for ways to give back to the hospital that helped him so much during his recovery from a serious illness so when the Glenrose Foundation approached him about serving as a co-emcee for the 2019 Courage Gala it was an immediate yes. With a background in theater and radio he definitely had the personality for the role and, when combined with his experience as a patient, it was a perfect fit. For the upcoming 2020 Courage Gala, Christian will be returning as co-emcee, along with Global News’ Su-Ling Goh. Christian and Glenrose Foundation Board Chair, Rick Vogel, recently visited Global Morning News and chatted about the event: https://globalnews.ca/video/6551097/glenrose-rehabilitation-hospital-foundations-courage-gala

To learn more about the Courage Gala and get your tickets visit www.CourageGala.com

Christian Zyp & Rick Vogel

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New Occupational Therapy (OT) Group for Managing Stress and Anxiety Patients on Unit 4C now have the opportunity to attend a new Occupational Therapy (OT) treatment group designed to introduce strategies for managing stress and anxiety. Unit 4C is a geriatric medical unit. Situational depression and anxiety are quite common on the unit. In keeping with best practices related to managing depression and anxiety in older adults in inpatient hospital settings, the 4C unit OT’s recently piloted a psychoeducational Stress Management Group. The new group is designed to educate patients about stress and anxiety and provide them with basic strategies to manage stress (i.e. deep breathing, visualization etc.). Given the positive outcomes reported from patients and staff, along with consistent high attendance during the pilot the 4C Stress Management Group is now a permanent program offered through Occupational Therapy.

Feedback and comments from the group:

“I never knew until now (after learning about mindfulness) what it means to live in the moment. This information has changed my life and helped me to understand how to enjoy every minute. I will be sharing this information about mindfulness with my daughter.”

~ Patient

“I didn’t know how helpful it would be to practice managing my stress now.”

~ Patient

“...relaxation is helping me so much that I have started teaching (the strategies) to my wife too.”

~ Patient

“The stress management group has helped me to know my patients better, to know what activities are meaningful to them and which topics engage them. During group discussions, we discover effective strategies to tackle stress & anxiety related barriers to independence and/or for accepting personal change.”

~ Therapist

Friends of Glenrose Continues Supporting Patient Care and ComfortThroughout the month of February the Friends of Glenrose have generously funded a number of initiatives and projects in support of patient care and comfort at the Glenrose. These included:

• Sponsoring a pizza lunch for the Glenrose SROP Afternoon Retreat. Fifty participants engaged in developing collaborative goal setting for Connect Care.

• The donation of a Danby small fridge from the Corner Store to Pediatric Admitting in GlenEast as a thank you to Lori for taking care of our storage area at the GlenEast 102nd Street entrance for the past 20 years.

• Delivering a $5 voucher to every patient and child for Family Day.• Resuming the Friends’ lap blankets program with delivery of a new supply. The blankets are now given to the

Glenrose Admitting department to hand out a Friends blanket to all new patients upon their arrival.

The Friends of Glenrose Board has also recently approved the below donations to the hospital.• $246 for new water shoes for pediatric pool patients • $492 for a lunch for the seating department• $1,472 for physical therapy life scales and hooks• $2,359 for a digital scale• $2,400 for 8 communications kits (I CAN Centre)• $9,000 raised toilet seats

Thank you the Friends of Glenrose for their continued support.

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Glenrose Says Goodbye to EraneWe are excited to share that Erane McManus, has started a new role as CORe Lead - Allied Health with the Connect Care Clinical Operations (Provincial) team.

Erane started at the Glenrose over 20 years ago, and has held many roles, including the delivery of clinical services as a Speech Language Pathologist, supporting clinical excellence as a Clinical Lead and Manager in Communication Disorders and

supporting two large CIS implementations in her most recent role at the Glenrose as the Manger of Systems, Practice and Rehabilitation Informatics. Erane has made a significant and positive impact in her time here and will be missed. Please join us in wishing Erane all the best in her new role!

Glenrose Services Management UpdatesWe are pleased to let you know that Jackie Sperling, Patient Care Manager for Geriatric Psychiatry and Cognitive Behavioural programs at the Glenrose will be adding Transition Services to her portfolio on interim basis. Jackie has

experience in transition services management in a previous position held at the Royal Alexandra Hospital. This previous experience, her responsibilities (past and present) in both Adult Rehab and Geriatric programs, as well as Jackie’s knowledge of community and continuing care supports for patients, positions her well to advance our initiatives in patient flow across the Glenrose.

While Jackie is taking on this added interim responsibility over the next six months, the Nursing Float Pool and the Geriatric Outpatient Clinic will report to Andrew Kwan, Patient Care Manager for Geriatric Assessment and Rehabilitation.

Thank you to both Jackie and Andrew for supporting these changes.

New Glenrose Patient Care ManagerWe are pleased to announce Tenille Wren joined the Glenrose Senior Management Team on February 3rd in a Patient Care Manager role. Tenille graduated with a Bachelor of Science in Nursing in 2008 in Calgary and worked in Critical Care and Emergency in both Calgary and Wainwright until moving to Edmonton in 2012. She worked in Critical Care at the University of Alberta Hospital before assuming role of Unit Manager, General Internal Medicine at the Royal Alexandra Hospital, staying in that role until May 2019. Tenille then took on a Clinic Manager role at the Kaye Edmonton Clinic, but openly shared that she missed the hospital based setting and inpatient management roles. Her responsibilities at the Glenrose include the Stroke Program, Unit 3A, the EMG Clinic and Liaison for Provincial Staffing Services. Centralized Portering will be added to her portfolio when the current supervisor retires at the end of March. We are grateful that she has joined the Glenrose Leadership Team!

A GREAT PLACE TO WORK, TEACH & LEARN

2019/2020 Glenrose Staff Influenza Campaign UpdateThe Glenrose is pleased to report that as of February 2020 we have reached a staff influenza rate of 75%, surpassing last year’s rate and only 5% short of our goal. A recent post on the AHS Work Safe blog (https://insite.albertahealthservices.ca/Blogs/Safety/Posting669.aspx#.XmaOOXJKiUm) highlights how a few of our staff members are long-time champions of immunization and shares their reasons for why they continue to be immunized. Thank you to everyone for your efforts in making the 2019/2020 Influenza Campaign a success!

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Glenrose Fitness Co-op ChangesAfter many years of offering fitness services to staff at the Glenrose, on January 31st, the Glenrose Fitness Co-op came to a close. The Fitness Co-op stated 23 years ago with only a small room as the gym and very limited equipment. Over the years it grew significantly due to the commitment and passion of volunteer staff, offering a 24 hour gym along with fitness classes.

Due to a combination of factors, the Fitness Co-op could not be sustained. Thanks to the Fitness Co-op committee or finding a viable solution to keep the Co-op running.

We are excited to announce that Pulse Generator will be assuming the ownership of the day-to-day operations of the fitness services at the Glenrose! Programming and services at our site will follow their current model of services found at their other AHS sites. The space is currently undergoing renovations to comply with recommendations and has an anticipated opening of March 30th. Scheduled classes will resume in the GlenEast Gymnasium on Monday, Tuesday and alternate Friday’s starting in April. Please visit Pulse Generator’s website - www.pulsegenerator.ca - for more information and to register for upcoming classes.

Thank you to everyone who has played a role in growing the Fitness Co-op over the years. We are looking forward to the next chapter for fitness at the Glenrose.

A LEADER IN RESEARCH & INNOVATION

University of Alberta School of Business MBA Students Tour the GlenroseThe Glenrose has developed an agreement with the University of Alberta School of Business MBA program. Currently MBA students are supporting a number of commercialization projects with the Glenrose Rehabilitation Research, Innovation and Technology Hub (GRRIT). To advance this relationship Dr. Geoff Gregson, Glenrose Senior Consultant, Commercialization and Technology, arranged a tour for a group of full-time first and second year MBA students. The students range in background and area of interest. The tour focused on highlighting the exciting advancements and opportunities for collaboration that are offered at Glenrose and in the public health sector in general as a way of enticing the MBA students to consider future Glenrose capstone projects.

Seating Services Join Forces for Education DayOn Feb 20th, the Glenrose Seating Service and the Edmonton Zone Seating Services joined forces to participate in an education day – ‘Coaching for Performance’ in addition to completing zone focused program planning. This collaboration of 21 zone seating therapists was intended to support capacity building as we shift to a hub and spoke model to improve access

to specialized seating services. The day was made even more valuable with a generous donation from the ‘Friends of Glenrose’ who paid for refreshments and lunch. The added time for team building during the food breaks helped to build great working relationships and will go a long way to ensure therapists across programs know who they can reach out to for support with complex seating cases. Thank you Friends of Glenrose!

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AWARDS & HONOURS

Glenrose Celebrates the International Year of the Nurse and the MidwifeThe World Health Organization has designated 2020 as the International Year of the Nurse and the Midwife. Nurses play a vital role in providing rehabilitation health services at the Glenrose. To celebrate nursing contributions, the Nursing Professional Practice team will be featuring Glenrose Nurses in various roles, throughout the year with monthly publications of the Nurse to Know. Glenrose staff can join the 2020 Year of the Nurse celebrations, by viewing the Nurse to Know display posted on the Life Long Learning Tree located on the main floor wall, between the front entrance and the Corner Store.

February’s Nurse to Know is Catherine (Cathy) Hill, Interim Senior Operating Officer at the Glenrose.

What does wellness mean to you & why is it important?“…to me, wellness means a combination of physical, emotional & spiritual health. I learned a long time ago that in order to care for other people, you need to care for yourself…”

What small things do you do to give yourself your best day?“…I look after my physical self through proper nutrition, proper sleep, exercise & relaxation…”

How do you relax at the end of a work day?“…I am a foodie and like to cook, once supper is finished, I enjoy reading & watching TV, walking my 2 little dogs, going to the cottage as much as I can, and recently I’ve begun to create tile mosaic artwork to decorate my garden and the gardens of my friends…”

Over the past decade, what Alberta Health Services events or accomplishments stand out to you?“…there are many, but becoming Alberta Health Services to begin with – bringing programs together from all different zones was a huge undertaking. There has also been a lot of work done to help improve patient wait-times; development of electronic managerial tools that help make things run more efficiently; the overall culture of AHS has evolved, and all of these efforts have helped our front line staff in their daily work, have contributed to improved patient care; and for the 3rd year in a row, AHS has been named to Canada’s Top 100 Employers…”

What influenced your choice to become a nurse?“…I remember being a very strong student in the sciences, and I grew up in a small community with no hospital but

Glenrose Dental Clinic Receives CommendationEarlier this month the Glenrose Dental Clinic received commendation from a patient who attended the clinic.

“The staff and physicians at the Glenrose Dental Clinic are absolutely amazing. From my very first phone call, they were comforting and understanding about fears and anxiety around treatment. They made me feel comfortable and cared about. I highly recommend this clinic.

I have always had a great fear of dentistry but this was an incredible experience and I’m actually looking forward to my next visit. Grateful! This is how dentistry should be being done.”

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with a strong public health nurse presence. I became very interested in the type of work those nurses were doing to contribute to the health of our citizens…”

What is the greatest reward that comes from holding the position of Senior Operating Officer at the Glenrose?“…as a newly graduate nurse, I had never envisioned that I would ever work with a team of professionals besides nursing, allied health and physicians. I am so proud to have support from researchers, rehab engineers, motion analyst and others who hold unique positions here at GRH…”

What qualities do you value in your fellow nurse leaders?“…I value each person’s unique skill-set; and need to recognize the expertise of non-nurse leaders as well. Integrating everyone’s knowledge & skills benefits all of us; I admire the experience of my colleagues, their dedication, and the support they offer…”

What do you see as the future role of the nurse at the Glenrose Hospital?“…I would love to see nurses play a larger role in research activities. Staying current in the world of research ensures that nurses are always able to provide evidence-informed decisions about best practice methods of patient care delivery; the nurse of the future will need to be ‘tech-savvy’, and will need to have a vision of how to support patients in creative, non-traditional ways; nurses of tomorrow should focus on helping people achieve their health goals within their own unique patient-centered circumstances…”

What is one word of advice you would give to a new graduate nurse?“…find a clinical area that you’re passionate about; embrace the commitment to life-long learning and evidence based practice; consider all opportunities that are presented to you…”

GLENROSE EVENTSGlenrose Celebrates National Therapeutic Recreation MonthNational Therapeutic Recreation (TR) Month is celebrated throughout the month of February across Canada. Recreation Therapists recognize the significance of leisure and recreation as integral components of optimal health and well-being for individuals experiencing illness and disabling conditions.

The TR department at the Glenrose celebrated this year with opportunities for colleagues to learn more about the role of TR in a patient’s rehabilitation journey. Colleagues tried their hand at painting and music to experience the benefits of creative expression. An Open House was held with information about programs offered, community integration and resources. The department attended an educational retreat which included presenters Dr. Shintaro Kono from the UofA Faculty of Kinesiology, Sport & Recreation & Dr. Leon Kagan, Division Head of Geriatric Psychiatrist Services, Glenrose Rehabilitation Hospital & Regional Specialized Geriatrics Program, Alberta Health Services, Edmonton Zone

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Cardiac Rehabilitation Open HouseIn celebration of Heart Month, the Glenrose Cardiac Rehabilitation department hosted an Open House for staff. Staff from Cardiac Rehab provided tours and an overview of the program. Attendees were treated with snacks and a chance to win a draw for some great prizes graciously donated by the Glenrose Hospital Foundation, the Heart and Stroke Foundation as well as Goodlife Fitness!

Warming up Winter with Pizza and Hot ChocolateFor the littlest patients at the Glenrose, February can be a long, cold month. The Glenrose Foundation warmed things up a bit by providing a pizza lunch with a hot chocolate bar for dessert to the children and staff on Unit 201. The kids had lots of fun adding marshmallows, sprinkles, whipped cream and chocolate curls to their hot chocolate, creating spectacular works of sugar art. The lunch provided a nice escape for the patients and staff.

Pink Shirt DayOn February 26th Glenrose staff showed their support and respect by wearing pink shirts for Pink Shirt Day. Pink Shirt Day began in Canada when two students, David Shepherd and Travis Price, took a stand against bullying after a student experienced harassment and homophobia for wearing a pink shirt to school. Now an international anti-bullying campaign the campaign supports people in taking respectful actions to stop bullying at school, at work and online.

GRH/RAH Physician Kick-offPhysicians from both the Glenrose Rehabilitation Hospital and Royal Alexandra Hospital (RAH) convened at the RAH Robbins Learning Centre for a kick-off/launch event lead by the RAH Site Medical Director, Dr. Colin Peterson and Wave 4 Senior Lead, Kathy Danzinger. Dr. Tim Graham and Dr. David Zygun presented learnings from Wave 1 and the future for Wave 4. Both Medical Affairs and the Chief Medical Information Office (CMIO) were in attendance.

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Glenrose Sexual Health Service (SHS) Celebrates Sexual Health WeekIn recognition of Sexual Health Week at the Glenrose, the Sexual Health Service celebrated Valentine’s Day by touring the hospital with information about the GRH Sexual Health Service.

The Sexual Health Service hosted a presentation by Marni Panas, Program Manager of the Alberta Health Services, Diversity & Inclusion department. This excellent presentation was an interactive and dynamic session where participants explored and applied an inclusive lens to patient & family centered care. Understanding AHS’s commitment to diversity and inclusion created a lively discussion around some of the key concepts of diversity, equity, equality and intersectionality and how this impacts and relates to our patients and the families in rehabilitation.

All staff, patients, families and caregivers were invited to drop by the Sexual Health Service information display for resources about sexual health.

GRH Sexual Health Service Team (L - R) Sheryl Bell -Social Worker, Jolene Ellis - Occupational Therapist, Mary Ellen Plumite

- Registered Nurse, Judith Carscadden - Psychologist, Catherine Jones - Program Manager, Heidi Sharek - Psychologist, Jan Wilson - Occupational Therapist, Sharon Gaine - Psychologist

First-Ever Charcuterie Fundraiser a Huge SuccessOn February 12th the Glenrose Foundation hosted a charcuterie night at the Edmonton Convention Centre. Over 60 people attended the event where they learned about local meats and cheeses and built their own charcuterie boards. ECC’s Executive Chef Serge Belair, along with Meuwly’s co-owner Peter Keith educated the crowd about the do’s and don’ts of good charcuterie, then they cracked open the giant parmesan wheel, passed the prosciutto and the real fun began. Guests left full, with to-go boxes stuffed with leftovers. The event was such a success, the Glenrose Foundation is already planning another one. A date should be announced in the next few months.

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For more information contact:Cathy Hill

Interim Senior Operating Officer, GRHEmail: catherine.hill@ahs.ca

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Circle of Courage Impact EventSince 2013 a special group of donors has committed at least $1000 each to join the Circle of Courage. The group funds critical projects and equipment at the Glenrose Hospital, including the Clinical Driving Simulator, the Pediatric Family Room and the EKSO skeleton. On February 27th the Glenrose Foundation invited all members of the Circle of Courage to attend a special impact event where they saw first-hand the impact of their donation. They were taken to various areas of the hospital to view the equipment and programs and hear from the staff about the impact on their patients’ lives. Everyone who attended was incredibly moved to hear how much their donations meant to advancing rehabilitative care and helping people who had been through serious injury or illness reimagine their futures.