building a seamless digital accessibility strategy · 3.create a policy & statement 4.collect...
TRANSCRIPT
![Page 1: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/1.jpg)

Building a SEAMLESS Digital Accessibility Strategy
Presented by:
![Page 2: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/2.jpg)

Asher Rosenfeld
Director of Solution Architecture
SeamlessDocs
I specialize in working with governments to create digital processes and municipal-wide change management structures
![Page 3: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/3.jpg)
What is Digital Accessibility
![Page 4: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/4.jpg)
“The Americans with Disabilities Act (ADA)...generally require that state and local
governments provide qualified individuals with disabilities equal access to their programs, services, or activities unless doing so would
fundamentally alter the nature of their programs, services, or activities or would impose an undue
burden.”
ADA Best Practices Tool Kit for State and Local Governments:
![Page 5: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/5.jpg)
DEFINING TERMS
AccessibleAc·ces·si·ble /əkˈsesəb(ə)l/adjective
1. Ability for ANYONE to have a means to have the same level of access.
CompliantCom·pli·ant /kəmˈplīənt/adjective
1. Ability to GUARANTEE that something abides by a certain level of criteria.
Goal: It is not enough for a platform to enable an organization to build accessible forms, they need to GUARANTEE that the output will be compliant.
![Page 6: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/6.jpg)
The State of Accessibility
![Page 7: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/7.jpg)
ACCESSIBILITYSTATE OF MARKET
Expected and Right
Best Practices
Legal Trends
![Page 8: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/8.jpg)
LAW SUITSSTATE OF MARKET
Providing Accessible Information and Services is EXPECTED and the RIGHT thing to do.
![Page 9: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/9.jpg)
EXISTING TOOLSACCESSIBILITY STATUS QUO
Website Remediation:PDF Remediation:Monitoring Tools:Manual Testing:Training:Form Building:
![Page 10: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/10.jpg)
HOW TO BE ACCESSIBLE?ACCESSIBILITY STATUS QUO
Training:Consultants:Code Updates:Testing:
Insight: There is no easy way to create a sustainable accessibility playbook & procure tools to ensure accessibility compliance.
![Page 11: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/11.jpg)
About SeamlessDocs
![Page 12: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/12.jpg)
![Page 13: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/13.jpg)
C U R R E N T P R O C E S S
The Form
![Page 14: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/14.jpg)
![Page 15: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/15.jpg)
![Page 16: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/16.jpg)
In SeamlessDocs we Trust
TRACTION
![Page 17: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/17.jpg)
SeamlessDocs Accessibility Journey
![Page 18: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/18.jpg)
The Platform for creating Accessible Online Services &
eSignatures.
SEAMLESSDOCS
![Page 19: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/19.jpg)
Find FormsComplete Forms
Process Forms
ACCESSIBILITY & COMPLIANCE TOOLS
![Page 20: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/20.jpg)
AccessibilityPlaybook
Tools
Includes:
Features:
![Page 21: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/21.jpg)
Creating an Accessibility Playbook
![Page 22: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/22.jpg)

DigitalPlaybook.1. Build Empathy & Culture2. Establish Ownership & Commitment3. Create a Policy & Statement4. Collect & Track Feedback5. Example Analytics & Strategy6. Implement & Provide Basic Training7. Create & Document Roadmap8. Engage the Accessibility Community9. Build & Develop with Accessibility in Mind
10. Monitor Continuously & Test Periodically11. PUBLISH & DISTRIBUTE
![Page 23: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/23.jpg)

It starts with making a commitment and
ensuring that your entire team understands
that accessibility should be a FIRST Principle.
It is important to make sure your team
understands basic etiquette towards people
with disabilities and basic inclusion principles.
In addition, it is important that the team
understands the basic tenants of the Law (ADA
& 508) and other web standards (W3C's, WCAG
2.0 Levels A & AA, and the WAI-ARIA).
Play 1.Build Empathy & Culture
![Page 24: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/24.jpg)

Play 2.Establish Ownership & Commitment
Establish team members within the organization
that can make sure they are either addressing
accessibility concerns or helping make progress with
accessibility.
In addition, formally stating a commitment either
internally, externally or both is important to show
your organization.
Accessibility is no longer a should have, it is a must
have. Make sure to allocate appropriate resources.
![Page 25: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/25.jpg)

Play 3.Create a Policy & Statement
Let your constituents know your basic policies
surrounding accessibility. Also, make a formal policy
surrounding how you will handle accessibility issues.
An Accessibility Policy can serve as a guide for your
team. You can use online resources such as W3C,
SeamlessDocs Accessibility Portal or your legal team.
![Page 26: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/26.jpg)
AccessibilityPortal
Tools.
Features:
![Page 27: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/27.jpg)
Form Templates
Requests / ADA ComplianceGeneral / Digital / Physical
AccommodationIn Person Events & Sessions
InvolvementVolunteer
![Page 28: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/28.jpg)

Play 4.Collect & Track Feedback
Accessibility Portal
It is crucial to collect complaints and feedback.
Make it easy for the User to provide Accessibility
Feedback, whether it is physical or digital.
![Page 29: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/29.jpg)

Play 5.Examine AnalyticsLet your users tell you where to start.
Use data to power your remediation strategy. It can be
powerful to start with the most used website pages,
documents and online services. Many websites have
hundreds if not thousands of pages of content; let data
help you craft an execution plan.
Tools Used: Google Analytics, SeamlessReports
![Page 30: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/30.jpg)

Play 6.Implement & Provide Basic Training
Education and training will be essential to both
creating a Culture of Accessibility and ensuring that
accessibility is considered with any new content and
services.
There are many roles in your organization that will
benefit from basic training:
● Developers
● Designers
● Quality assurance
● Writers
● Project managers
● Human resources,
Tools Used: SeamlessCentral, DeQue
![Page 31: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/31.jpg)

Play 7.Create & Document Roadmap
There are many aspects on content:
● Webpages
● PDFs and Documents
● Forms & Online Services
● Event Pages
Break your content into categories and then devise a
realistic strategy for each type and ideally
communicate your plan towards remediation.
No need to start from scratch. Take a look at ADA.gov
Tools Used: Service Center
![Page 32: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/32.jpg)

Play 8.Engage the Accessibility Community
The Accessibility Community has a saying, "nothing
for us, without us."
Tools Used: Volunteer Web Form
![Page 33: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/33.jpg)

Play 9.Build & Develop with Accessibility in Mind
Make sure Accessibility is factored into Development
and Design moving forward.
There are multiple paths towards Execution:
● Training and Education
● Tooling and Software
● Task Force and Checklists
Some of the Accessibility goals we are trying to
achieve:
● Remediate or Build Websites
● Remediate or Replace PDFs
● Create new PDFs and Web Forms
● Build Better Online Services
Tools Used: Style Guide
![Page 34: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/34.jpg)
Web FormsTools.
Includes:
Features:
![Page 35: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/35.jpg)

Play 10.Monitor Continuously & Test Periodically
In addition to making sure our existing digital
content is accessible, it is equally as important to
make sure it stays compliant and any new
information published online is accessible.
Create a realistic plan for monitoring your online
resources and set goals for when periodic manual
tests should occur.
Tools Used: axe, SiteImprove, SeamlessAccess, Equal Entry
![Page 36: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/36.jpg)
Monitoring Software
Tools.
Includes:
Features:
![Page 37: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/37.jpg)

Play 11.Launch,Publish & Distribute
In addition to making sure our existing digital
content is accessible, it is equally as important to
make sure it stays compliant and any new
information published online is accessible.
Create a realistic plan for monitoring your online
resources and set goals for when periodic manual
tests should occur.
Tools Used: Service Center
![Page 38: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/38.jpg)
AccessibilityPlaybook
Tools.
Includes:
Features:
![Page 39: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/39.jpg)
A11YBar
![Page 40: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/40.jpg)
Most online tools are either not accessible or can’t control
compliance.
The Problem
![Page 41: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/41.jpg)
The ProblemThey want to use us, but need help!
Overall the theme: They love the solution and want to use it more, but often when
they work on a process, there are key gaps.
● They really want to be able to utilize this solution across the entire municipality but would need
processor only users who can’t create forms.
● They also don't quite understand how they could manager these users at scale.
![Page 42: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/42.jpg)
A11YBarINTRODUCING
OUT OF THE BOX:
1. Skip To Main2. Accessible Feedback From3. Establishing Ownership4. Accessibility Statement
![Page 43: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/43.jpg)
A11YBarAn easy to use widget that adds crucial accessibility features to your website and allows you to collect valuable feedback from users.
![Page 44: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/44.jpg)
The ProblemThey want to use us, but need help!
Overall the theme: They love the solution and want to use it more, but often when
they work on a process, there are key gaps.
● They really want to be able to utilize this solution across the entire municipality but would need
processor only users who can’t create forms.
● They also don't quite understand how they could manager these users at scale.
![Page 45: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/45.jpg)
The ProblemThey want to use us, but need help!
Overall the theme: They love the solution and want to use it more, but often when
they work on a process, there are key gaps.
● They really want to be able to utilize this solution across the entire municipality but would need
processor only users who can’t create forms.
● They also don't quite understand how they could manager these users at scale.
![Page 46: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/46.jpg)
The ProblemThey want to use us, but need help!
Overall the theme: They love the solution and want to use it more, but often when
they work on a process, there are key gaps.
● They really want to be able to utilize this solution across the entire municipality but would need
processor only users who can’t create forms.
● They also don't quite understand how they could manager these users at scale.
![Page 47: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/47.jpg)
The ProblemThey want to use us, but need help!
Overall the theme: They love the solution and want to use it more, but often when
they work on a process, there are key gaps.
● They really want to be able to utilize this solution across the entire municipality but would need
processor only users who can’t create forms.
● They also don't quite understand how they could manager these users at scale.
![Page 48: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/48.jpg)
The ProblemThey want to use us, but need help!
Overall the theme: They love the solution and want to use it more, but often when
they work on a process, there are key gaps.
● They really want to be able to utilize this solution across the entire municipality but would need
processor only users who can’t create forms.
● They also don't quite understand how they could manager these users at scale.
![Page 49: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/49.jpg)
The ProblemThey want to use us, but need help!
Overall the theme: They love the solution and want to use it more, but often when
they work on a process, there are key gaps.
● They really want to be able to utilize this solution across the entire municipality but would need
processor only users who can’t create forms.
● They also don't quite understand how they could manager these users at scale.
![Page 50: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/50.jpg)
The ProblemThey want to use us, but need help!
Overall the theme: They love the solution and want to use it more, but often when
they work on a process, there are key gaps.
● They really want to be able to utilize this solution across the entire municipality but would need
processor only users who can’t create forms.
● They also don't quite understand how they could manager these users at scale.
![Page 51: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/51.jpg)
Interactive Exercise
![Page 52: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/52.jpg)
Next Steps
![Page 53: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/53.jpg)
53
Timeline
Who are the people involved? Do you have an Accessibility Coordinator?
Establish Stakeholders
This can be custom built or you can use a template.
Take a look at A11YBar.com to generate
your own!
Create an Accessibility Playbook
Find a partner who accomplishes these tool
out of the box. Forms, Governance, Website.
Find Tools
1. 2. 3.
![Page 54: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/54.jpg)
54
Focus on quick wins and biting off what you can chew. Then celebrate
those wins and move from there.
Execute on Plays
It’s not just about building for people with disabilities,
it’s about building a beautiful and seamless
experience for everyone.
ACCESSFORALL
LAUNCH & DISTRIBUTE
4. 5.
![Page 55: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/55.jpg)
Takeaways:
1. Go To A11ybar.com
2. Contact Us for full Accessibility Services
3. Get Started with Digital & Accessible Forms
![Page 56: Building a SEAMLESS Digital Accessibility Strategy · 3.Create a Policy & Statement 4.Collect & Track Feedback 5.Example Analytics & Strategy 6.Implement & Provide Basic Training](https://reader034.vdocuments.site/reader034/viewer/2022052009/601f50b7083e116c8e1e982e/html5/thumbnails/56.jpg)
56
Get in Touch
Asher Rosenfeld