building a configuration management database from the ground up
DESCRIPTION
Come see an overview of a configuration management database (CMDB), how data is federated and how it is used in an organization. The session will provide a live demonstration and discussion of the Novell CMDB solution. It will also show you how to determine the best data sources and the best level of detail to bring into the CMDB. In addition, the session will cover the automations that the Novell solution brings in to correlate and reconcile data sources to build the CMDB and later to keep the CMDB synchronized and accurate with the data sources of record. Various visualization techniques will also be covered based upon the role of the user.TRANSCRIPT
Building a Configuration Management Database from the Ground UpComplexity Presented Simply, Aligned to Business
Tobin IsenbergDirector Product [email protected]
John WoodardTechnical Sales [email protected]
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Overview
What is CMDB?
Architecture
Populating the CMDB
Visualization
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Common Concerns
Where do I start?How can I share the CMDB with the enterprise?How do I understand impact of change requests?How do I deal with quality of data?
Availability
Service Levels
Performance CMS
CMDB
ServiceMapping
End-to-EndManagement
ConfigurationManagement
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Novell® Data Center Solutions
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Data CenterBusiness Service ManagementBusiness Service Management – Enables IT to
provide a service view of the infrastructure aligned to
the business measuring real-time operations, while
providing control over the infrastructure.
Operating Controlling
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Data Center Business Service Management/Overview - How Does it Work?
Trans ValueTrans Volume
End-to-End Management Configuration Management
Inte
grat
eVi
sual
ize
Mod
el a
nd A
naly
ze
Federation
Java-basedClient
Browser BasedWeb 2.0Dashboards
Novell® BusinessService Manager™
End-to-end Management Configuration Management
Novell BusinessCMDB360™
Novell BusinessService Level Manager™
NovellmyCMDB™
Intelligent Service Model
Generated Revenue Transaction VolumeInventory
Business Metrics
Data Center
Web Services
Data Base
LANOrder Processing
ManagementTechnology
Performance Management Problem Virtual Data Release Configuration 3rd Party CMDB
Trans Value Discovery Open Source Incident Change Asset Metrics Facility Trans Volume
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Alignment Organizing and Federating Data• Simple configurable out of the box adapters to commonly
used products (helpdesk, management systems, etc) as well as point and click integrations with databases (asset, home grown application database, etc).
• Group CI's based on ownership areas (applications, database, networking, etc)
Why does this matter?• Quality of data within CMDB is very important• CMDB – Requires tight integrations to maintain CI's in an
automated manner where applicable.• Get started now, or never get started.
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Alignment Sharing the CMDB to All Stakeholders
Dashboards
OperationsConfiguration
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• Getting Started with integrations to underlying systems.
• Automatically populating the CMDB in an organized manner.
• Addressing Data Quality.
• Tips, tricks and traps throughout demonstration.
Demonstration Summary
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Let's Put It All Together
Demonstration
Questions and Answers
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