build your own value stream map by paul j. heidema and junbin huang
TRANSCRIPT
Whenever there is a product for a customer, there is a
value stream. The challenge lies in seeing it.
– Lean Enterprise Institute
“
Video: Overview of Value Stream Mapping (VSM) by UttanaOnlinehttps://youtu.be/9j-9bkIbqXg?t=29s (start at 0:29, end at 0:52)
Step: an activity in the process that is done
currentlyValue Add: a step
that is directly valuable to
user/stakeholderLead Time: the time between the initiation and completion of a
step
Queue: a sequence of people/items waiting
their turn
Flow: the order that one step proceeds to
the nextImprovement: an
opportunity to improve the step/activity
5 min
Selecting
Clothing
Washing Face
Getting Dresse
dEating Breakf
astLocking Doors
Brushing Teeth
Cooking
Breakfast
Deciding
breakfast
Getting socks
Getting shirt
Getting pants
Finding Keys
Packing
Laptop
Finding Wallet
Finding Phone
Snooze Alarm
Gather the information required
Step
Selecting
Clothing
Washing Face
Getting Dresse
d
Eating Breakf
ast
Locking Doors
Brushing Teeth
Cooking
Breakfast
Deciding
Breakfast
Getting Socks
Getting Shirt
Getting Pants
Finding Keys
Packing
LaptopFinding Wallet
Finding Phone
Snooze Alarm
Put the steps into a flow
Flow
Identify value add areas
Value Add
Selecting
Clothing
Washing Face
Getting Dresse
d
Eating Breakf
ast
Locking Doors
Brushing Teeth
Cooking
Breakfast
Deciding
Breakfast
Getting Socks
Getting Shirt
Getting Pants
Finding Keys
Packing
LaptopFinding Wallet
Finding Phone
Snooze Alarm
Visualize any delays with queues
Queue
Selecting
Clothing
Washing Face
Getting Dresse
d
Eating Breakf
ast
Locking Doors
Brushing Teeth
Cooking
Breakfast
Deciding
Breakfast
Getting Socks
Getting Shirt
Getting Pants
Finding Keys
Packing
LaptopFinding Wallet
Finding Phone
Snooze Alarm
Measure the time for each step
Lead Time
1 min1 min3 mins3 mins1 min3 mins1 min1 min
20 mins 7 mins 5 mins 2 mins 15 mins 10 mins 10 mins 1 min
3 min0 10 20 30 40 50 60 70 80 90
Chart
Selecting
Clothing
Washing Face
Getting Dresse
d
Eating Breakf
ast
Locking Doors
Brushing Teeth
Cooking
Breakfast
Deciding
Breakfast
Getting Socks
Getting Shirt
Getting Pants
Finding Keys
Packing
LaptopFinding Wallet
Finding Phone
Snooze Alarm
Identify opportunities for improvement
Improvement
0 10 20 30 40 50 60 70 80 90
Chart
1 min1 min3 mins3 mins1 min3 mins1 min1 min
20 mins 7 mins 5 mins 2 mins 15 mins 10 mins 10 mins 1 minSelecting
Clothing
Washing Face
Getting Dresse
d
Eating Breakf
ast
Locking Doors
Brushing Teeth
Cooking
Breakfast
Deciding
Breakfast
Getting Socks
Getting Shirt
Getting Pants
Finding Keys
Packing
LaptopFinding Wallet
Finding Phone
Snooze Alarm
Pizza Base (paper) Tomato Sauce (marker)
Ham x3 (sticky note) Pineapple x3 (sticky notes)
Example and materials
Hawaiian Slice OrderStart time: 1:13Sauce Time: 0:05End time: 2:01 Lead time: = End - Start
Visualize the stream and timingPizza Place
3:27
2:52
Add 1 more…Limit how the…
Metrics by Slice
Aver
age L
ead
Time Impr
ovem
ent
Schedule
3-5 min
10-15 min
5 min
3-5 min
Make Pizza
Create Value Stream Map and
Identify Improvement(s)
Make Pizza with
Improvement(s)
Update Value Stream Map
Paul has learned to focus on empowering others, leadership through deeds over words, and the power of co-creating self-organizing teams. He loves to give back through more than 40 articles, dozens of workshops, and countless conversations.
Junbin has a strong focus in breaking down problems and exploring solutions together with his teams. He is often found asking tough questions to bring the team towards a common understanding (since effective communication is half the battle!).
Junbin Huangca.linkedin.com/in/paulheidema ca.linkedin.com/in/junbin
Paul J. Heidema