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Build It and They Will Come: SharePoint 2013 User Adoption Stacy L. Deere-Strole Slide 2 Who is Stacy Deere-Strole Slide 3 Slide 4 Slide 5 Slide 6 Fun Facts Yankee Stadium 1.5B Great American Ballpark 290M Citi Field 900M Nationals Park 611M Chase Field 354M Marlins Park 550M Safeco Field 518M PNC Park 216M Turner Field 209M Oakland Coliseum 25.5M Angel Stadium 24M Dodger Stadium 23M Fenway Park 650K Wrigley Field 250K SharePoint Environment Build Ranges: 12,000 150,000 Slide 7 Agenda The History Where Did We Start? Project Kick-off? Discovery Recommend & Build More Statistics Following Up Initiatives Slide 8 Where Did We Start? Initial Meeting Introductions Review Scope of Project Learn Company Culture Learn How They Communicate Provide Governance Template Agreement to Step out of your comfort zone! Slide 9 Where Did We Start? Central Admin, App & WFE SQL Very lower user adoption & understanding of SharePoint Slide 10 Where Did We Start? Slide 11 Project Kick-Off Identify & Approve Timelines Review Process for Discovery Sessions Who to Invite Types of Questions Ensuring Interaction The Promises!! Follow-Ups Tour the Company Formal Communication Plan Executive Sponsor Meeting\Involvement Getting to know the company & business Slide 12 Project Team Identify Team & Roles Executive Sponsor Project Manager IT Support Site Owners Consulting Team Get to know and bond with team members. Learn their strengths & weaknesses Slide 13 Discovery Getting Honest Responses Provide leading questions When they state I wish it could do x let them know it can. If time at end of day Ill show you. Discuss Full Project Involvement Executive Sponsor Step In show support Communication SDPS Assessment Slide 14 What Did We Discover Slide 15 Discoveries Nobody Trusts The DataDuplication of All Major Processes Duplication of Data No Standardizations (Browsers, etc.) No SLAs of any kind Really only use the site for forms Graphic Request Not a true request No Formal Training No Governance No Understanding of Automation\Forms Dont Trust Reporting Location inability to utilize tools Aware there are better ways Communication seemed to be a bad word Contributor Permissions to All Sites Nobody Aware of Permission Issues Slide 16 2010 Statistics 78% 38,301 Page Views Slide 17 SharePoint 2010 Portal Slide 18 Site Architecture Slide 19 Site Architecture http://portal.domain.com/sites/budgets Slide 20 Site Architecture http://portal.domain.com Slide 21 147 Slide 22 The historical sense involves a perception, not only of the pastness of the past, but of its presence T.S. Eliot, Four QuartetsT.S. EliotFour Quartets Disregard for the past will never do us any good. Without it we cannot know truly who we are. Syd MooreSyd Moore Quotes Keeping Us Moving Forward Slide 23 I HAVE ALL THIS INFORMATION NOW WHAT??? Slide 24 Heres where the fun and the hard work pays off. Slide 25 New Architecture Slide 26 Design Decisions Slide 27 Slide 28 In-Line with Building a Baseball Stadium Slide 29 Sites, Navigation, Databases Oh My! Web Applications Site Collections Navigation Content Databases Managed Metadata Quotas Slide 30 The Source Slide 31 Team Sites Slide 32 17 Slide 33 Site Architecture & Topology Slide 34 This Totally Goes Against Our Culture! Anonymous Quotes Killing a Project Before it Starts Slide 35 The Source Slide 36 Usage Statistics (5 Months) Slide 37 Search Statistics Slide 38 Never Forget to Follow-Up Training Developers, End Users & Site Administrators Governance Phase 2 (Backlog) Communication Responsibilities & Roles Provide Tools Slide 39 Now What? Automation is a DirectiveInternet Site Convertion to SharePoint Technology Standardization Selling Product Online!! Governance All Locations are Equal Going Mobile Additional Environments Slide 40 Feedback Training Still Needed Accessing & Getting too Information much easier. Navigation Has Elevated Communication Has Elevated Performance Excited about Automation IT & Strategic Planning are more plugged into the Organization & our needs Critical Date Calendar has really drawn departments closer together. Slide 41 Great American Ballpark Slide 42 42 Stacy Deere-Strole @sldeere www.linkedin.com/in/stacydeere/ BLOG: http://spmindmelt.focalpointsolutions.co COMPANY: http://focalpointsolutions.co sdeere@focalpointsolutions.co https://www.facebook.com/focalpointsolutions