bsb final presentation

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The final presentation of the British School of Boston marketing project for the public, May 2010.

TRANSCRIPT

Page 1: BSB Final presentation
Page 2: BSB Final presentation
Page 3: BSB Final presentation
Page 4: BSB Final presentation

Our Research

Independent Career

Counselors

BSB Parents

BSB Students

BSB Teachers

Boston College

Professors

Admissions Director

Page 5: BSB Final presentation

Our Goal

300 500300

Page 6: BSB Final presentation

UNDERSTAND TARGET MARKET

COMPETITIVE ANALYSIS

NEW MARKETING STRATEGY

Our Tasks

Page 7: BSB Final presentation

BSB Client Profile

• 70% American

• Income $250,000 - $400,000

• Many Parents Have Secondary Degrees

Page 8: BSB Final presentation

Trends in Target Market

• Small Population Growth

• Economic Factors

• Media Usage

Page 9: BSB Final presentation

BSB Target Market

54,000Households

Page 10: BSB Final presentation

BSB Target Market

1,500Households

3%

Page 11: BSB Final presentation
Page 12: BSB Final presentation

BSB Challenges

Page 13: BSB Final presentation

Brand InstitutionalizingIB Program Flexibility

Separate the Primaryand Secondary Schools

Feeder School Understanding

Institute American Standardized Exams

Aim of the School refinement

Brand Differentiators

Website Re-design

Blog CreationDigitize Brochure

Hire SEO Consultancy

Create Facebook Page

New Query Form

Social Media Integration

Host Family Dinners

Soccer Team Sponsorship

Dr. Robinson TalksAdmissions Director Relationships

Independent Private School ConsultantsFormalizing ALPs

Increasing Admissions Office Staff

IB Program Awareness

Creating Non-Profit Entity

Apparel PrintingAlumni Association Building

WBUR Underwriting

Consider Name Change

Page 14: BSB Final presentation

MODULAR APPROACH

BRANDED DIFFERENTIATORS

NEW MARKETING PLAN

Page 15: BSB Final presentation

0

5

10

15

20

25

30

35

K 1 2 3 4 5 6 7 8 9 10 11 12 13

BSB Enrollment by Class

Primary: 28 Secondary: 12

#

S

t

u

d

e

n

t

s

School Year

Page 16: BSB Final presentation

MODULAR APPROACH

BRANDED DIFFERENTIATORS

NEW MARKETING PLAN

Page 17: BSB Final presentation

Student Sense of Accomplishment

“Feeder School” Opportunity

Increased Word-of-Mouth

Page 18: BSB Final presentation

BSB Strengths

Differentiated Teaching

Unwavering Academic Focus

International Mindedness

Spirit of Inclusion

Page 19: BSB Final presentation

MODULAR APPROACH

BRANDED DIFFERENTIATORS

NEW MARKETING PLAN

Page 20: BSB Final presentation

Brand Differentiators

Student-Centric Curriculum

Affective Learning Partners (ALPs)

Global Awareness

Free Activity Fridays

Importance of Language Acquisition

Personalized Learning

International Benchmarks

Differentiation

International Mindedness

BSB Current USPs

Page 21: BSB Final presentation

MODULAR APPROACH

BRAND DIFFERENTIATORS

NEW MARKETING PLAN

Page 22: BSB Final presentation
Page 23: BSB Final presentation

Marketing Plan Metrics

Web Traffic

Information Request

Tour Sign Ups

30%

35%

20%

Page 24: BSB Final presentation

0

100

200

300

400

500

600

2010 2011 2012 2013 2014 2015

Enrollment Growth

Without Recommendation

0

100

200

300

400

500

600

2010 2011 2012 2013 2014 2015

Enrollment Growth

With Recommendation

1% YoY Growth

13% YoY Growth

1% YoY Growth

Page 25: BSB Final presentation

UNDERSTAND TARGET MARKET

COMPETITIVE ANALYSIS

NEW MARKETING STRATEGY

Our Tasks

Page 26: BSB Final presentation
Page 27: BSB Final presentation
Page 28: BSB Final presentation

Internationally focused

Small Size

Large Size

DomesticFocused

Milton Academy

BostonLatin

Winsor AcademyInternational School of Boston

Page 29: BSB Final presentation

Tuition Revenue Analysis

Page 30: BSB Final presentation

Brimmer and May School

Buckingham Browne &

Nichols

International School of

Boston

British School of Boston

Dexter Milton Academy

$33,200 $34,330

$23,750$25,213

$33,550

$41,960

BSB and Competitor School Tuition Comparison

Page 31: BSB Final presentation

BSB

Page 32: BSB Final presentation

• 304 students, 69 townships

• Most within 20 miles

• 9 more than 20 miles away

• 47% of students within 5 miles

Page 33: BSB Final presentation
Page 34: BSB Final presentation

• Internet Communications• Community Conversations• Private School Expert Relations

• Refine the “Aim of the School”• Create Separate Mission Statements for

the Primary and Secondary Schools• Introduce “brand differentiators”

• Increase the flexibility of the IB Program• Pursue a modular approach and separate

the Primary and Secondary schools• Institute American standardized tests for

6th Year

Re-Integrate3 Re-Position2 Re-Imagine1

Page 35: BSB Final presentation

Example of Sovereign Capital’s Investments:

Alpha Plus Holdings Limited

Date: June 2002 – December 2007Buy & Build: 6 TransactionsExit money multiple achieved: 5.5xIRR achieved: 53%

Page 36: BSB Final presentation

Aim of the School

“The British School of Boston is a small school for brilliant and motivated students. We have created a truly international community where learning is

paramount and shared experiences are what fill our day. Our teachers embrace the hands on experience of learning, and participation is a given, rather than an

option. We invite families, both local and abroad, to join us and help shape tomorrows brightest minds.”

Picture of the school

- BSB Aim of School

Page 37: BSB Final presentation

“To create and support a nurturing, creative, and harmonious environment where the brightest minds can

grow to understand their world.”

- BSB Primary School

Page 38: BSB Final presentation

“To inspire excellence in academics through an engaging and rigorous internationally based curriculum.”

- BSB Secondary School

Page 39: BSB Final presentation

Improved Feedback Loop

Fresh Information for Parents

Better Connected to Community

Faster Marketing Distribution

Website Redesign

Page 40: BSB Final presentation

• Increased Interest in the IPC

• BSB Enters the Conversation

• Culture Change

American Std. Exams

Page 41: BSB Final presentation

Media Usage

64.1%

19.9%

11.5%

3.1% 1.4% Live TV

Broadcast Radio

Web/Internet

Newspapers

Magazines

Page 42: BSB Final presentation

Media Usage

• Online penetration will rise from 73% to 82% over the next five years

• 61% of Facebook users are age 35+

• TV is King, Radio is Best

Page 43: BSB Final presentation

Total Budget: $55,500

Page 44: BSB Final presentation

HubSpot Data

• In Terms of Traffic, after 5 months of use

– Customers experienced 3.6 times more traffic

– Overall, users experienced a 60% increase in monthly unique visitors

• In Terms of Lead, after of 5 months of use

– Customer experienced 8.6 times more leads

– Overall, users experienced a 4.2x increase in leads

Page 45: BSB Final presentation

Operational Roadmap