bryan banschbach - resume
TRANSCRIPT
BRYAN K. BANSCHBACH
801 Sunset Ave. (317) 946-8729
Rising Sun, IN 47040 [email protected]
Organizational Learning and Development ● Instructional Design
Accomplished educator, business leader, and motivator with more than two decades of providing workplace professionals
with the tools and capabilities needed to succeed. Utilize adult learning and instructional design methodologies to
develop innovative training programs that improve operations thereby positively affecting the financial bottom line.
Define performance measurement and leverage individual and group skills to empower others to reach their full potential,
expand knowledge and improve efficiency.
SKILLS & STRENGTHS
● Training & Development ● Team Building & Leadership ● 17 Years Teaching Experience
● Instructional Design ● Curriculum Development ● Analytical & Research-minded
● Performance Improvement ● Process Improvement ● MS Office Proficient
PROFESSIONAL EXPERIENCE
Amazon.com Inc. 2014 – Present
LEARNING TRAINER
● Developed a Learning Department from the ground up for Amazon’s CVG7 Prime Pantry site.
● Create and edit Standard Operating Procedure (SOPs) documents for various job processes and skills.
● Developed an “Ambassador Selection” process specific to the CVG7 site that is now utilized in 2 other sites.
● Onboard and train new hires that currently totals more than 850 since February, 2015.
● Selected, trained and evaluated more than 50+ process ambassadors and 6 train-the-trainers.
● Served as the Trainer on the Away Team for the OAK7 launch in California and the WRO3 launch in Poland.
● Redeveloped a Process Audit system to improve pick times as well as overall production.
● Served on Pick & Stow Kaizens to evaluate current processes and recommend changes for
improvement as well as lead the team to implement the changes.
● Responsible for training new and existing associates in various job processes as well as Amazon’s
safety initiatives.
● Worked with management to create an award program for associates who attain various levels of
productivity while meeting high quality standards.
● Generate weekly production and concession reports using the corporate report to keep the associates
informed of production goals and measures.
The Links @ Rising Star Casino & Resort 2013 – 2014
ASSISTANT MANAGER & TRAINER
● Built a strong team of 20+ members, fostering both independence and a productive team
environment.
● Conducted enthusiastic and systemic training sessions to acclimate all employees to the
newly designed SOPs and company policies.
● Wrote new SOPs for all positions below the management level and developed training
materials to implement the procedures.
● Responsible for reviewing applications, reference checking, interviewing and new hire
orientation.
● Redeveloped the electronic inventory tracking system to reduce overstock and sale checkout
time.
● Responsible for developing and completing monthly reports for upper level management and
the CEO.
● Created the weekly work schedule for 20+ employees.
Cathedral Trustees, Inc. 2005 – 2012
DIRECTOR OF SUMMER PROGRAMS – TEACHER – COACH
● Increased annual school revenue by $.5M and added 2000+ new customers to school's recruitment
database.
● Developed the program from its inception including the creation of program SOPs, training
and safety manuals, web-based registration and camp development.
● Designed training curriculum for camp counselors, course instructors and office personnel
and conducted team-building seminars with each group.
● Rewrote departmental curriculum and instituted a one-to-one laptop/iPad program.
● Mentored and evaluated departmental teachers and student teachers.
● Coached 6 sports of various levels to include creating and implementing practice and game
plans.
i2 Technologies, Inc. 2001 – 2004
DISTRIBUTOR CATALOG PRODUCTION MANAGER
● Reorganized the company’s production workforce by outsourcing and training 22 contractors
across 8 states.
● Managed a content acquisition call center of 10 employees.
● Saved the company 30% on expenditures by moving the department to a digital media based platform.
● Utilized on-site seminars and webinars to conduct production-based training for vendors
across the United States.
● Authored production-based training materials.
● Responsible for meeting established deadlines, deliveries and production goals.
Howard W. Sams 1994 – 2001
DIRECTOR OF INTERNATIONAL OPERATIONS
● Managed e-content production facilities sequentially in India and the Philippines.
● Coordinated the production efforts of 5 departments (150 employees):
Content Sourcing (call center)
Content Development
Proofing & Editing
Digital Media Production
Data Transfer
● Trained multicultural personnel in the areas of English, catalog production and company-
designed computer software use.
● Consulted on vendors’ production processes to improve effectiveness and efficiencies.
● Developed communication network between overseas and U.S. production facilities.
EDUCATION
● Master of Arts Degree, Ball State University, Muncie, IN
● Bachelor of Arts Degree, Purdue University, West Lafayette, IN
CERTIFICATIONS & AWARDS
● State of Indiana Professional Educator's License
● Team Leader and Instructor Certification, Lausanne Laptop Institute
● Rising Star Casino & Resort ACE Award Nominee