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1 RURAL WINGS IP Brussels, 18 th March, 2010 Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia INIGO Monitored period: January 08 – October 09

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Page 1: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

1 RURAL WINGS IPBrussels, 18th March, 2010

Network traffic and reliability evaluation for the Rural Wings project

Final Test Runs results

- D7.6 -

Patricia INIGO

Monitored period: January 08 – October 09

Page 2: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

2 RURAL WINGS IPBrussels, 18th March, 2010

Avanti - Cumulated volume IN/OUT per month

4

17

0

20000

40000

60000

80000

100000

120000

Janu

ary0

8

Febru

ary0

8

Mar

ch08

April0

8

May

08

June

08

July0

8

Augus

t08

Septe

mbe

r08

Octo

ber0

8

Novem

ber0

8

Decem

ber0

8

Janu

ary0

9

Febru

ary0

9

Mar

ch09

April0

9

May

09

June

09

July0

9

Augus

t09

Septe

mbe

r09

Octo

ber0

9

Vo

lum

e (

MB

yte

s)

0

1

2

3

45

6

7

8

9

10

11

1213

14

15

16

17

Nb

of

site

s

IN traffic OUT traffic Nb of sites

1. Traffic volume per month (1/3)

Avanti: Up to 17 deployed sites in June 2009. General increase of activity:

Highest activity peak in July 2009. Evolution of average volume: from average 30 GB consumed in Jan 08 to 60 GB registered at the mid 2009.

Download (In) >> Upload (Out)

Nb of pilot sites deployed

IN volume of data

OUT volume of data

Page 3: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

3 RURAL WINGS IPBrussels, 18th March, 2010

1. Traffic volume per month (2/3)

Hellas Sat: Up to 34 deployed sites in October 2008. General increase of activity following deployments:

Evolution of average traffic: 110 GB/month in 2008 against 200 GB/month in 2009.

Since most of the sites are school, traffic is very related to school periods (decrease of volume during holiday periods: summer, Easter)

Download (In) >> Upload (Out)

Hellassat - Cumulated volume IN/OUT per month

0

50000

100000

150000

200000

250000

300000

Vo

lum

e (

MB

yte

s)

0

4

8

12

16

20

24

28

32

36

Nb

of

sit

es

IN traffic OUT traffic Nb of sites

Page 4: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

4 RURAL WINGS IPBrussels, 18th March, 2010

1. Traffic volume per month (3/3)Download (In) >> Upload (Out)

TTSA: Up to 63 deployed sites in January 2009. General increase of activity following deployments:

Evolution of average traffic: < 25 GB/month in 2008 against > 150 GB/month in 2009.

A lot of sites were schools so here again traffic is very related to school periods (decrease of volume during holiday periods: summer)

TTSA - Cumulated volume IN/OUT per month

55

33

63

14

0

50000

100000

150000

200000

250000

Decem

ber0

7

Janu

ary08

Febru

ary0

8

Mar

ch08

April0

8

May

08

June

08

July0

8

Augus

t08

Septe

mbe

r08

Octobe

r08

Novem

ber0

8

Decem

ber0

8

Janu

ary09

Febru

ary0

9

Mar

ch09

April0

9

May

09

June

09

July0

9

Augus

t09

Septe

mbe

r09

Octobe

r09

Vo

lum

e (

MB

yte

s)

0

10

20

30

40

50

60

70

Nb

of

site

s

IN traffic OUT traffic Nb of sites

Page 5: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

5 RURAL WINGS IPBrussels, 18th March, 2010

Avanti - Monthly Average IN/OUT volume per site

22186

12522

8010 7397

2100

1250

5

22

0

4000

8000

12000

16000

20000

24000

Bewholm

e

Biggar

Cambourn

e

Cilcen

nin1

Cilcen

nin2

Eger1

Eger2

Balass

agya

mat

1

Balass

agya

mat

2

Dunaujv

aros1

Sator

alijau

jhely

Dunaujv

aros2

Pecsv

arad

Torkb

alint

Serege

lyes

Gyor

Budap

est

Vo

lum

e (

MB

yte

s)

0

5

10

15

20

25

Tim

e (

mo

nth

s)

Average IN traffic Average OUT traffic Activity period

Avanti pilot sites Very different behaviour between UK and Hungarian sites:

UK sites: average of 8GB/month Biggar top site avg: 22 GB / 8 GB Hungarian sites: < 1,5 GB/month (average: 200 MBytes)

2. Monthly average volume IN/OUT per site (1/3)

Good activity in the UK pilot sites compared to the Hungarian ones

Nb of operation months

Average volume of data

IN

Average volume of data

OUT

Hungarian sites

Page 6: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

6 RURAL WINGS IPBrussels, 18th March, 2010

HellasSat : Top site: Agios Nikolaos – 47 GB / 6 GB Two categories of sites:

Sites with high activity (> 2GB): 16 sites Sites with low activity (< 2 GB): 18 sites (4 sites < 300 MB)

2. Monthly average volume IN/OUT per site (2/3)

Two differentiated sites traffic profile: adapt system dimensioning

Hellassat - Monthly average IN/OUT volume per site

19352

21642

1805385645

4466

40

22

14

10

0

3000

6000

9000

12000

15000

18000

21000

24000

Agios

Niko

laos

Village

Valte

tsini

ko V

illage

Ger

aki- K

aste

li

Kleits

os -

Fourn

a

Kreito

u Ter

ra

Mes

ta V

illage

Salak

os V

illage

Pyles

villa

ge

Aigial

i Villa

ge

Parak

entro

/Lem

ytho

u

Vounih

ora-

Florina

Org

anh-R

odoph

s

Flomox

ori-K

otrona

Anopo

li-Sfa

kion

Mar

oni-L

arna

ka

Asgat

a-Le

mess

os

Kampio

n-Le

fkwsia

Agios

Geo

rgio

s - P

afos

Param

ithia

-Lem

esso

u

Nymfa

iou-F

lorin

a

Sison-R

ethi

mno

u

Psaro

n

EKFE K

omotin

i

Hraias

Ark

adias

Laga

na T

hess

alonik

i

Kampo

w Tsa

kkist

ras

Lech

ovo

florin

a

Argiri

ou K

ardi

tsas

Glaf

ki Xan

thi

Agiou

Dim

itrio

u Lim

nos

Ag. L

aure

ntio

u Pilio

u Vol

os

Kalifo

niou

Kardit

sas

Ekfe

Ore

stria

das

Gko

ura

Koryt

sa

Site

Ave

rag

e vo

lum

e in

MB

ytes

0

3

6

9

12

15

18

21

24

27

30

Nb

of

mo

nth

s d

eplo

yed

IN volume OUT volume Nb of months deployed

47881

Page 7: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

7 RURAL WINGS IPBrussels, 18th March, 2010

2. Monthly average volume IN/OUT per site (3/3)

TTSA Top site: Kazegi: 32 GB / 3 GB 3 categories of pilot sites:

Sites with high activity (> 2GB): 17 sites Sites with medium activity (1 GB < X < 2 GB): 10 sites Sites with low activity (< 1 GB): 36 sites

TTSA - Monthly average volume IN/OUT per site

1094012115

2170

643918 1896

2664

10

13

17

21

23

0100020003000400050006000700080009000

100001100012000130001400015000160001700018000

TEO -

CAMPO

S

PRATS

ZAWO

JA

POLA

NADBC

TARFALA

PIIRIS

SAARE

RUHNU

PIATR

A ARSA

INSEAD

HURA MUNIC

IPAL

FOURIER

HURA TECH

TEO -

RAMALL

OSA

DEZNA

LOM

STRASK

MANSO

AVAVIKEN

WIS

NIOW

A

WEGLO

WKA

ROKIC

INY

SKAWA

TEO -

BAMO

NDE

RELLIN

ARS

GPARO

ISSE -

MAIR

IE

CUNTIS

AKHALTSIK

HE

CHAPELA-R

EDONDELA

ABU TIU

L

BIR H

ADAGH

BIR A

L-M

ASHASH

ABU QUEDER

CC2F

KAZEGI

SANTA C

OMBA

PUSCAGHIA

NASVA

PANGA

VOHM

A

GOLU

L G

RABICIN

II

COZI

ENI

BREBU

DEAL

AREFU

ORLA

TRO

D

POIE

NARI

MAGURI-R

ACATAU

DABACA

NADAS

BUCHAREST

KETY

NOW

Y LUPKO

W

PAMM

A

OIT

ME

LETIA

CHIATURA

ZESTAPONI

MYCZKOW

CE

HARKABUZ

REBOREDA

BLANCAFORT

VILAVERD

NINO

TSM

INDA

Site

Av

era

ge

vo

lum

e in

MB

yte

s

0

3

6

9

12

15

18

21

24

27

Nb

of

mo

nth

s

IN volume OUT volume Nb of months deployed

32781

Three differentiated sites traffic profile: adapt system dimensioning

Page 8: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

8 RURAL WINGS IPBrussels, 18th March, 2010

Avanti - Inbound protocol distribution per month

0%10%20%30%40%50%60%70%80%90%

100%

Janu

ary0

8

Febru

ary0

8

Mar

ch08

April0

8

May

08

June

08

July0

8

Augus

t08

Septe

mbe

r08

Octo

ber0

8

Novem

ber0

8

Decem

ber0

8

Janu

ary0

9

Febru

ary0

9

Mar

ch09

April0

9

May

09

June

09

July0

9

Augus

t09

Septe

mbe

r09

Octo

ber0

9

All others

Videoconference

Instant messaging

Streaming

Mail

File transfer

Web browsing

3. Inbound (download) protocol per month

« All other » category: protocols not included in previous categories. Usually corresponds to P2P.

Avanti: web browsing is the major usage of the service (70%). P2P traffic has increased during summer traffic peak 2009 P2P monitoring is constant activity. Hellassat: web browsing (40%) and streaming/instant messaging (40%). P2P stabilized around 20% since 08 Stable P2P rules.TTSA: main applications include web browsing (40%) and streaming (30%). P2P volume almost disapeared. Very controlling P2P rules

Other most common protocols: Streaming: DBC server, video on

demand sites Instant Messaging, videoconferencing Mailing

Hellassat - Inbound protocol distribution per month

0%10%

20%30%

40%50%

60%70%

80%90%

100%

Janu

ary0

8

Febru

ary0

8

Mar

ch08

April0

8

May

08

June

08

July0

8

Augus

t08

Septe

mbe

r08

Octo

ber0

8

Novem

ber0

8

Decem

ber0

8

Janu

ary0

9

Febru

ary0

9

Mar

ch09

April0

9

May

09

June

09

July0

9

Augus

t09

Septe

mbe

r09

Octo

ber0

9

All others

Videoconference

Instant messaging

Streaming

Mail

File transfer

Web brow sing

TTSA - Inbound protocol distribution per month

0%10%20%30%40%50%60%70%80%90%

100%

Decem

ber0

7

Janu

ary0

8

Februar

y08

Marc

h08

April0

8

May0

8

June

08

July0

8

Augus

t08

Septe

mbe

r08

Octobe

r08

Novem

ber0

8

Decem

ber0

8

Janu

ary0

9

Februar

y09

Marc

h09

April0

9

May0

9

June

09

July0

9

Augus

t09

MEDSKY videoconference

Voice over IP

All others

Videoconference

Instant messaging

Streaming

Mail

File transfer

Web browsing

Page 9: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

9 RURAL WINGS IPBrussels, 18th March, 2010

4. Inbound (download) protocol per site (1/3)

Avanti UK sites using larger set of applications. Hungarian sites mainly drown by web browsing and some mailing. Bewholme and Biggar are the responsible for the high P2P activity

registered in summer 2009.

Closely follow high P2P sites

Avanti - Inbound protocols distribution per site

0%

20%

40%

60%

80%

100%

Bewho

lme

Biggar

Cambo

urne

Cilcen

nin1

Cilcen

nin2

Eger1

Eger2

Balass

agya

mat

1

Balass

agya

mat

2

Dunau

jvaro

s1

Sator

alijau

jhely

Dunau

jvaro

s2

Pecsv

arad

Torkb

alint

Sereg

elyes

Gyor

Budap

est

All others

Videoconference

Instant messaging

Streaming

Mail

File transfer

Web browsing

Page 10: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

10 RURAL WINGS IPBrussels, 18th March, 2010

4. Inbound (download) protocol per site (2/3)

HellasSat Streaming (as Instant messaging mainly Skype) very present in HellasSat

pilot sites Interesting to provide particular QoS for this service. “All others” is present in all sites, more important in less active sites.

Provide adapted QoS to streaming/messaging applications

Hellassat - Inbound protocols distribution per site

0%

20%

40%

60%

80%

100%

All others

Videoconference

Instant messaging

Streaming

Mail

File transfer

Web browsing

Page 11: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

11 RURAL WINGS IPBrussels, 18th March, 2010

4. Inbound (download) protocol per site (3/3)

TTSA Very http sites in general Streaming appears some of the sites, usually the most active ones. Very limited P2P usage.

Particular attention to http traffic (particular actions taken in WP5)

TTSA - Inbound protocols distribution per site

0%

20%

40%

60%

80%

100% MEDSKYvideoconferenceVoice over IP

All others

Videoconference

Instant messaging

Streaming

Mail

File transfer

Web browsing

Page 12: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

12Brussels, 18th March, 2010

5. Throughput evaluation

Throughput is a very particular metric: measured instantaneously and so difficult to analyse average values.

Example: Manso site (sat+wifi:25 users, 3rd top site for TTSA), devoted monitoring tool for throughput.

350 Overall activity in October 2009Average per day.

Zoom on one day from 11 to 12 am.Average per 30 seconds.

Page 13: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

13 RURAL WINGS IPBrussels, 18th March, 2010

Test Run results – Anomalies (1/3)

Registered Anomalies (traced by SSPs Help Desk): 123 anomalies for 116 monitored sites during a total cumulated period of operation of 1790 months

1 anomaly per site every 15 months of operation: very low nb of anomalies

Very important role of the Help Desk and the maintenance procedure in order to ensure the success of the operation.

Anomalies evolution per months

0

1

2

3

4

5

6

7

8

9

10

Janu

ary08

Febru

ary0

8

Mar

ch08

April0

8

May

08

June

08

July0

8

Augus

t08

Septe

mbe

r08

Octobe

r08

Novem

ber0

8

Decem

ber0

8

Janu

ary09

Febru

ary0

9

Mar

ch09

April0

9

May

09

June

09

July0

9

Augus

t09

Septe

mbe

r09

Octobe

r09

Nb

of

ano

mal

ies

0

10

20

30

40

50

60

70

Nb

of

dep

loye

d s

ites

Hellasat Avanti TTSAHellasat Deployed sites Avanti Deployed sites TTSA Deployed sites

Typical learning curve for the anomalies: slow begin, peak during deployment peaks and 1 or 2 months later and final reduction in incidents once the deployed solution is mature and users are used to the technology.

Page 14: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

14 RURAL WINGS IPBrussels, 18th March, 2010

Test Run results – Anomalies (2/3)

Hellas Sat: ODU (35%) replacements Sat modem (30%) and CPE

reconfigurations 15 % of “Other” category

anomalies Information delivered to end users

in 20% of the cases.

Avanti Hub platform migration at the

beginning of the 2008: sat modem reconfiguration (55%)

ODU (15%) and wireless replacements (30%)

TTSA ODU replacements (15 %) Mainly Sat modem and other

network devices reconfigurations (60%)

Localisation of anomalies per equipment

0%

10%

20%

30%

40%

50%60%

70%

80%

90%

100%

Hellasat Avanti TTSA

Other

Hotspot

USER CPE

Wireless Relay

Wireless BU

Wireless Antenna

QoS

Switch

Router

PEP ROUTER

Sat-Modem

ODU

Type of solution applied

0%

10%

20%

30%

40%

50%60%

70%

80%

90%

100%

Hellasat Avanti TTSA

Other

Information

Reconfiguration

Replacement

Reboot

Page 15: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

15 RURAL WINGS IPBrussels, 18th March, 2010

Test Run results – Anomalies (3/3)

Hellas Sat: on site intervention (60%) : >1 day remote reconfiguration (40%) :< 1

hour)

Avanti Hub platform migration required

remote modem reconfiguration <1 day (50%)

50% of on site interventions : 5-10 days

TTSA On site replacement (20%) :

sending of a special team : more than 10 days

Difficulties to identify the problem and apply the correct solution made 60% of the anomalies to be solved in more then 10 days.

Type of intervention

0%

10%

20%

30%

40%

50%60%

70%

80%

90%

100%

Hellasat Avanti TTSA

None

Remote

On-site

Downtime per anomaly

0%

20%

40%

60%

80%

100%

Hellasat Avanti TTSA

> 10 days

5-10 days

1-2 days

5-24 hours

1-5 hours

< 1 hour

Page 16: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

16 RURAL WINGS IPBrussels, 18th March, 2010

Conclusions and lessons learned

Page 17: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

17 RURAL WINGS IPBrussels, 18th March, 2010

Conclusions & lessons learned

Complete success of the traffic and reliably methodology defined early in the project: it enabled us to closely follow the pilot sites activities and consequently adapt RUW services.

Global increase of Rural Wings usage observed since 2008. Following pilot sites deployment Maintaining activity during the whole project Full set of applications used (Streaming, File transfer, Instant

messaging…) however the main application is WebBrowsing. QoS rules must follow this network usage.

Keep adapting rules for particular traffic: streaming, http navigation

In general P2P has been controlled Very low incidence of anomalies Crucial role of the Help Desk and the overall maintenance

procedure.

Page 18: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

18Brussels, 18th March, 2010

Thank you for your attention

Any questions

Page 19: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

19 RURAL WINGS IPBrussels, 18th March, 2010

3. Ratio IN/OUT (1/3)

Standard asymmetric usage of the bandwidth

Ratio IN/OUT = Inbound traffic / outbound traffic measure the asymetry of the usage. Explained by applications used :- symetrical applications (videoconference, instant messaging...)- asymetrical application (web browsing, downloads, P2P...)Typical ratio between 5 and 20 ( higher = to be checked)

Avanti pilot sitesRatio IN/OUT Average around 5.

Avanti - Monthly Average Ratio IN/OUT per site

0

2

4

6

8

10

12

14

Bewholm

e

Biggar

Cambourn

e

Cilcen

nin1

Cilcen

nin2

Eger1

Eger2

Balass

agya

mat

1

Balass

agya

mat

2

Dunaujv

aros1

Sator

alijau

jhely

Dunaujv

aros2

Pecsv

arad

Torkb

alint

Serege

lyes

Gyor

Budap

est

Site

Rat

io I

N/O

UT

Page 20: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

20 RURAL WINGS IPBrussels, 18th March, 2010

HellasSat IN/OUT ratio around 10 Exception : Psaron : ratio > 20 : to be checked

3. Ratio IN/OUT (2/3)

Standard IN/OUT ratio per pilot sites

Hellassat - Monthly Average Ratio IN/OUT per site

0

10

20

30

40

50

Valtet

siniko

Villa

ge

Agios N

ikola

os V

illage

Gerak

i- Kas

teli

Mes

ta V

illage

Gkour

a

Pyles

villag

e

Kreito

u Ter

ra

Parak

entro

/Lem

ytho

u

Kleitso

s - F

ourn

a

Salako

s Villa

ge

Aigiali

Villa

ge

Anopo

li-Sfa

kion

Sison-

Rethim

nou

EKFE K

omot

ini

Flom

oxor

i-Kot

rona

Vouni

hora

-Flo

rina

Nymfa

iou-F

lorin

a

Psaro

n

Organ

h-Rod

ophs

Mar

oni-L

arna

ka

Kampio

n-Le

fkwsia

Asgat

a-Le

mes

sos

Param

ithia-

Lem

esso

u

Agios G

eorg

ios -

Pafos

Kampo

w Tsa

kkist

ras

Lech

ovo

florin

a

Ag. L

aure

ntiou

Pilio

u Vol

os

Laga

na T

hess

alon

iki

Agiou

Dimitr

iou

Limno

s

Glafki

Xan

thi

Ekfe O

rest

riada

s

Hraia

s Ark

adia

s

Kalifo

niou

Kardit

sas

Argirio

u Kar

ditsa

s

Koryts

a

Site

Rat

io

Page 21: Brussels, 18 th March, 2010 1RURAL WINGS IP Network traffic and reliability evaluation for the Rural Wings project Final Test Runs results - D7.6 - Patricia

21 RURAL WINGS IPBrussels, 18th March, 2010

3. Ratio IN/OUT (3/3)

TTSA IN/OUT ratio between 5 – 20

TTSA - Monthly Average Ratio IN/OUT per site

0

5

10

15

20

25

30

35

TEO - CAM

POS

PRATS

ZAWOJA

POLANA

DBC

TARFALA

PIIRIS

SAARE

RUHNU

PIATRA A

RSA

INSEAD

HURA MUNIC

IPAL

FOURIER

HURA TECH

LOM

STRASK

TEO - RAM

ALLO

SA

MANSO

AVAVIKEN

DEZNA

WIS

NIOW

A

WEGLO

WKA

ROKIC

INY

SKAWA

TEO - BAM

ONDE

RELLIN

ARS

GPAROISSE -

MAIR

IE

CUNTIS

AKHALTSIKHE

NINO

TSM

INDA

CHAPELA-R

EDONDELA

ABU TIU

L

BIR H

ADAGH

BIR A

L-MASHASH

ABU QUEDER

CC2F

KAZEGI

SANTA CO

MBA

PUSCAGHIA

NASVA

PANGA

VOHMA

GOLUL GRABIC

INII

COZI

ENI

BREBUDEAL

AREFU

ORLATRO

D

POIENARI

MAGURI-R

ACATAU

DABACA

NADAS

BUCHAREST

KETY

NOW

Y LUPKOW

PAMM

A

OITM

E

LETIA

CHIATURA

ZESTAPONI

MYCZKOW

CE

HARKABUZ

REBOREDA

BLANCAFORT

VILAVERD

Ra

tio

Standard IN/OUT ratio per pilot sites

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22 RURAL WINGS IPBrussels, 18th March, 2010

4. Outbound (upload) protocol per month

« All other » category: more present in the upload that in the download More flexibility in the outbound for the P2P and globally less traffic.

Avanti: Cilcennin spam problem in June 2008 under control. High P2P increase in summer 2009.

Hellassat: P2P represents more than the 60% of outbound traffic.

TTSA: same progressive decrease on P2P traffic trend as in the inbound. High mailing activity in May and June 2009.

TTSA - Outbound protocol distribution per month

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Decem

ber0

7

Janu

ary0

8

Febru

ary0

8

Mar

ch08

April0

8

May

08

June

08

July0

8

Augus

t08

Septe

mbe

r08

Octob

er08

Novem

ber0

8

Decem

ber0

8

Janu

ary0

9

Febru

ary0

9

Mar

ch09

April0

9

May

09

June

09

July0

9

Augus

t09

MEDSKY videoconference

Voice over IP

All others

Videoconference

Instant messaging

Streaming

Mail

File transfer

Web browsing

Hellassat - Outbound protocol distribution per month

0%10%

20%30%

40%50%60%

70%80%

90%100%

Janu

ary0

8

Febru

ary0

8

Mar

ch08

April0

8

May

08

June

08

July0

8

Augus

t08

Septe

mbe

r08

Octo

ber0

8

Novem

ber0

8

Decem

ber0

8

Janu

ary0

9

Febru

ary0

9

Mar

ch09

April0

9

May

09

June

09

July0

9

Augus

t09

Septe

mbe

r09

Octo

ber0

9

All others

Videoconference

Instant messaging

Streaming

Mail

File transfer

Web browsing

Avanti - Outbound protocol distribution per month

0%10%20%30%40%50%60%70%80%90%

100%

Janu

ary0

8

Febru

ary0

8

Mar

ch08

April0

8

May

08

June

08

July0

8

Augus

t08

Septe

mbe

r08

Oct

ober

08

Novem

ber08

Decem

ber08

Janu

ary0

9

Febru

ary0

9

Mar

ch09

April0

9

May

09

June

09

July0

9

Augus

t09

Septe

mbe

r09

Oct

ober

09

All others

Videoconference

Instant messaging

Streaming

Mail

File transfer

Web browsing

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23 RURAL WINGS IPBrussels, 18th March, 2010

Maintenance procedure

3. Key role of the maintenance procedure Encourage actors (NC’s & SSPs) to use the already defined

anomaly tickets for traceability purposes. Clarification of the user support & maintenances procedure is

being done (NC’s & SSPs)

AVANTI TTSA / EUTELSAT

Contact Avanti User Support:Tel: +44(0) 207 749 1673

What to do in case of Problem with the Rural Wings solution ?

Is it the problem related to the satellite access?

Is it the problem related to the wireless local loop

(WiFi)?

Contact Hellassat Hotline:Tel: (+30) 2106196770

(+30) 2106100608(+357) 77777044

Contact your Rural Wings Contact

(National Coordinator)

Gather all information concerning the incident

+Contact the local installer of

the Wireless network for maintenance process

Contact your Rural Wings Contact

(National Coordinator)

Is it the problem related to the satellite

access?

Is it the problem related to the wireless local loop

(WiFi)?

Contact the local installer of the

Wireless network for maintenance process

Contact TTSA Support Center:Tel: +33 1 55 20 08 00

+33 1 55 20 08 01+33 6 85 04 57 21

[email protected] to EUTELSAT

HELLAS SAT

Gather all information concerning the incident

+Contacts the adequate partner

What satellite access is deployed at your Pilot Site ?

Legende

National Coordinator

Rural Wings End-User

Clear and global procedure