brimbank city council ordinary council …...our library website has undergone a major upgrade and...
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Brimbank City Council Ordinary Council Meeting Agenda Officer Reports 7 Report 10.2 – Brimbank City Council Draft Council Plan (Year 3) Directorate: Community Wellbeing Director: Neil Whiteside Policy: Local Government Act 1989, Brimbank Community Plan 2009-2030
(Updated 2013) Attachment(s): 1: Draft Council Plan 2013 - 2017 (Year 3 – Updated 2015) Purpose For Council to consider endorsing the draft Council Plan 2013 - 2017 (Year 3 – Updated 2015), for the purpose of community consultation for a period of 28 days in accordance with Sections 127 and 223 of the Local Government Act 1989 (the Act). Report 1. Background The Brimbank City Council Plan 2013 - 2017 (Council Plan) promotes the purpose, values and strategic directions of Council through to 2017. The Council Plan contains 22 strategic directions grouped under six (6) broad themes: 1. Council and Community Working Together 2. Community Wellbeing 3. Urban Design and Infrastructure 4. Sustainable Environments 5. Industry and Economic Development and Strategic Sites 6. Organisational Effectiveness. The draft Council Plan 2013 - 2017 (Year 3) (the draft Council Plan) is included at Attachment 1 to this report and sets out agreed objectives, activities and strategic indicators that will be used to achieve the 22 strategic directions. The draft Council Plan is closely linked to the Community Plan 2009 - 2030 (Updated 2013). Comprehensive community consultation on the updated Community Plan was completed in 2013, which informed the development of the Council Plan. Section 127 (7) of the Local Government Act 1989 (the Act) requires that each financial year, councils must consider whether the current Council Plan requires any adjustment in respect of the remaining period of the Council Plan. The Act provides Council with the power to make any adjustment to the Council Plan that it considers necessary. Any change to strategic objectives, strategies and strategic indicators, triggers a statutory requirement for public consultation under Section 223 of the Act. While there have not been any changes made to the strategic objectives, strategies or strategic indicators in the Draft Council Plan, it was considered appropriate to seek community feedback on the proposed changes to Council Plan activities.
Meeting No. 383 28 April 2015
Brimbank City Council Ordinary Council Meeting Agenda Officer Reports 8 Report 10.2 - Brimbank City Council Draft Council Plan (Year 3) (continued) 2. Consultation If endorsed for consultation, the Draft Council Plan will be made publically available, and written submissions will be invited from 29 April 2015 until 28 May 2015. The Draft Council Plan will be made available at Council’s Customer Service Centres, Libraries and via Council’s website. In accordance with Section 223 of the Act, anyone who makes a written submission can request to be heard by a hearing of Submissions Committee, to speak in support of their submission. Council will consider all submissions and a final draft Council Plan at a Council Meeting. The adopted Council Plan will be sent to the Minister for Local Government for information. 3. Analysis The draft Council Plan reflects progress towards achieving the four (4) year Council Plan. Completed activities are indicated with a tick and planned activities with a square. Most activities are scheduled over the four (4) year term of the Council Plan, so there are ticks in the first and second years and squares in the remaining two (2). 4. Resource Implications The draft Council Plan informs Council’s business and budget planning processes. Funds for the implementation of activities proposed for 2015/2016 are provided for in the draft 2015/2016 Annual Budget. 5. Compliance Statement The recommendation made in this report is consistent with Section 125 (3) and Section 223 of the Act, and actions contained within the Brimbank Community Plan 2009 - 2030 (Updated 2013). 6. Officer Recommendation That Council, in accordance with Sections 125 and 223 of the Local Government Act 1989: a. Endorses the release of the draft Council Plan 2013 - 2017 (Year 3 –
Updated 2015) (at Attachment 1 to this report) for community consultation, and invites written submissions until 28 May 2015.
b. Gives public notice, inviting written submissions on the Draft Council
Plan 2013 - 2017 (Year 3 – Updated 2015) (at Attachment 1 to this report), in The Age and on Council’s website.
c. Appoints Administrator ________________ and Administrator
___________ , and Administrator ________________ as substitute, to a Hearing of Submissions Committee, to hear any submitters requesting to be heard in support of their written submission on the draft Council Plan 2013 - 2017 (Year 3 – Updated 2015) (at Attachment 1 to this report).
Meeting No. 383 28 April 2015
Brimbank City Council Ordinary Council Meeting Agenda Officer Reports 9 Report 10.2 - Brimbank City Council Draft Council Plan (Year 3) (continued)
d. Sets the meeting of the Hearing of Submissions Committee to be held on
9 June 2015 in the Council Chamber, Sunshine Municipal Offices, 6-18 Alexandra Avenue, Sunshine.
e. Receives a further report outlining any submissions received on the draft
Council Plan 2013 - 2017 (Year 3 – Updated 2015) (at Attachment 1 to this report), including a report on the Hearing of Submissions Committee’s proceedings and summary of hearings, and presenting a recommendation to Council for consideration.
Meeting No. 383 28 April 2015
Brimbank Council Plan2013 – 2017
(Year 3 - Updated 2015)Brimbank will be the dynamic centre of Melbourne’s West
Attachment 1
DRAFT
Message from the Brimbank Administrators 1Message from the CEO 3Vision 4Statement of Strategic Intent 4Mission 4Values 4About Brimbank 5Brimbank City Council’s Integrated Planning Approach 6Council’s Key Directions for 2013 - 2017 71. Council and the Community Working Together 92. Community Wellbeing 123. Urban Design and Infrastructure 164. Sustainable Environments 195. Industry and Economic Development and Strategic Sites 226. Organisational Effectiveness 24Council Strategies, Plans and Policies 26Strategic Resource Plan (SRP) 27
Contents
1BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Message from the Brimbank Administrators
The Council Plan outlines the actions Council will be undertaking to continue to strengthen and enhance Brimbank’s position as the dynamic centre of Melbourne’s West, and prepare the municipality for a return to elected representation.
The continued revitalisation of Brimbank is a key Council priority.
The Council Plan provides a transparent and detailed explanation of Council’s priorities thereby promoting good governance. It sets out actions towards achieving Council’s vision of making Brimbank a proud, diverse and connected community.
The Council Plan will guide Council’s work to strengthen community capacity, enhance urban and public places, improve transport networks, boost the local economy and deliver responsive and much needed community services.
Over the past few years, Council has focused strongly on improving the infrastructure, liveability, social connectedness and governance of the City.
Past budgets have invested significantly in accelerating these outcomes and Council has made good advances in the planning and delivery of community facilities, creating a network of public infrastructure, community facilities and successfully establishing all services on the ground.
Council remains committed to working in close collaboration with the community, to better engage, develop, represent and communicate with the diverse community.
We will also continue to transform Brimbank’s open space to create one of the best park networks in Melbourne. Since the adoption of the Creating Better Parks Policy and Action Plan in 2008, Council has spent about $17 million upgrading 75 parks across the City. In the same period, Council has also added 15 kilometres of off-road paths and about 20 kilometres of on-road paths to its trail network at a value of more than $6 million.
Work will continue to foster pride in the City for residents and visitors by creating an urban environment that is attractive, clean and green and which improves living and housing, business and recreational opportunities, demonstrates environmental leadership and fosters a sustainable economy.
A key focus in the year ahead will be the completion of the Brimbank Community and Civic Centre. We expect this significant project to realise great benefits for the community; delivering significant cost savings over the long term and providing the community with a high quality, innovative and engaging library and learning centre as well as extensive community spaces. The new centre will also be a one stop shop for Council services with consultation areas, self-service opportunities and access
to staff from across the organisation. This project will be a catalyst for attracting investment and development to the municipality.
Another key project will be the upgrade of the community centre at Errington, St Albans that will complement earlier investments in the precinct. Planning of the upgrade will continue, and when complete the centre will cater to existing community needs and also promote new opportunities for the community.
2 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
As always Council seeks a balance between improving local infrastructure and amenity, and affordability and remains committed to the long term sustainable financial management of the City. A key challenge in the coming years is the commitment from the Victorian State Government to introduce rate capping. The Essential Services Commission (ESC) has recently been appointed to develop a model of rate capping for Victorian Councils. It is important that the sector work closely with the ESC to ensure that the model is both workable and fair.
Council will also continue to leverage Brimbank’s strategic location in the heart of Melbourne’s West. Private investors and state and federal governments have increasingly realised the potential of the municipality and Council will continue to consolidate the strong growth and investment already taking place in Brimbank and strengthen key stakeholder partnerships.
Brimbank and its people have much to be proud of, and we anticipate a productive year ahead. As always, we are pleased to discuss ideas and issues with the community.
John Watson, Chair of Administrators Jane Nathan, Administrator John Tanner, Administrator
Message from the CEO
The ongoing implementation of the Council Plan 2013-2017 is helping to affirm Council’s vision to be the Dynamic Centre of Melbourne’s West.
Council is continuing to make improvements to service delivery and outcomes for the Brimbank community while focussing on responsible financial management.
Not too long ago councils were considered to deliver “roads, rates and rubbish” only but this is far from the reality in 2015. As outlined in this Council Plan, the work being delivered by this Council is extensive and far-reaching. It is also relevant to the needs and aspirations of our community.
Through extensive consultation practices and a commitment to a community first culture, Brimbank has consistently rated highly for customer satisfaction in both independent and State Government facilitated surveying.
We believe that through open dialogue and active engagement, we have a good understanding of our community’s expectations. This Council Plan represents our commitment to responding to these expectations.
The Plan demonstrates the integral role Council has in providing opportunities for learning, cultivating wellbeing, sustaining both the physical and built environment and growing the prosperity of our community and City.
Brimbank City Council is proud to deliver a community leadership program that helps to strengthen community capacity across our city. Through various Council programs we work closely with local groups, agencies and organisations to deliver much needed services and programs that create a strong sense of community and promote wellbeing.
3BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Council is constantly reviewing and updating our customer service channels and a major focus is moving services online to allow greater flexibility to our community in how they interact and engage with us.
Our library website has undergone a major upgrade and over time we will also be upgrading our corporate website to deliver a responsive design that can be accessed easily on mobile phones, tablets and PCs.
Construction of the Brimbank Community and Civic Centre is now also well underway. This is a once in a generation project and will allow Council to operate more efficiently through centralising most Council staff in one location.
The new building also features a significantly improved Customer Service Centre including consultation spaces and specialist counters for building, planning and compliance related services.
A new library and learning centre, exhibition spaces, community rooms and a local history interpretive centre complete this architecturally designed building that will become a benchmark for future development in the thriving Sunshine town centre.
When the building is completed in 2016 is will act as a catalyst for further investment in Brimbank, which is strategically located in the centre of Melbourne’s growing west.
Our business development, marketing and advocacy program, strategic planning and special rate programs are helping to enliven and invigorate the City’s town centres and are fostering investment and attention by the private and public sector.
Council is encouraged that works are underway on the Main Road, St Albans Level Crossing and that the State Government has identified the need for other grade separations including at Furlong Road. These projects continue on from the positive effect the Regional Rail Link project has had on the area.
Federal, State Government and Council investment in our infrastructure is critical to maintaining and enhancing the City’s amenity. Council has a rigorous maintenance and asset replacement program for roads, footpaths and drains.
Brimbank’s urban and public spaces including parks and playgrounds are highly utilised and favoured community assets that we continue to enhance for the enjoyment of the community. Similarly we are improving and growing our network of paths and trails linking Brimbank to surrounding municipalities and into the CBD.
The delivery of these services as well as the other actions outlined in the Council Plan is made possible through the collection of rates from our property owners and prudent financial management.
Our community has invested in us and in return we must invest in our community. Council is committed to making sure the monies collected are used responsibly and for the benefit of all our community.
Council’s annual budget process as well as our long term financial planning seeks to meet the needs and aspirations of our community now and also lay the foundations to serve future generations.
I am pleased that the ongoing implementation of this Council Plan is realising great benefits to our community and I look forward to working with the Council, our executive, staff and the community to enhance and enliven Brimbank.
Bill Jaboor, Chief Executive Officer
4 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Vision “Brimbank will be the dynamic centre of Melbourne’s West. We will be a proud, diverse and connected community.”
Statement of Strategic Intent Develop Brimbank through enhancing and celebrating the many diverse identities, communities and cultures within Brimbank; creating high quality spaces and places; and providing learning and employment opportunities.
MissionBrimbank City Council will strive to achieve the community’s vision by:
• Meetingtheneedsofourcommunityandthoseoffuturegenerationsinacollaborative and financially responsible manner;
• Enhancingcommunitywellbeingwithinastrongfoundationofsocialjustice;• Creatinganurbanenvironmentthatissafe,attractive,vibrantandliveable;• Demonstratingcommitmenttoenvironmentalprotection,sustainable
development and reducing our ecological footprint;• PromotingBrimbankasthefirstchoicefornewindustry,businessand
development; and • Deliveringbestpracticeservicesthatmeettheneedsofthediverse
and growing Brimbank community.
ValuesFor Brimbank City Council employees and Council, to be the best at what they do and achieve the community vision and Council strategic intent and mission, their actions and decisions are guided by a set of five fundamental and unifying values:
• weshowRESPECT• weactwithINTEGRITY• weworkTOGETHER• weCOMMUNICATEopenly• westriveforEXCELLENCE
5BRIMBANK COUNCIL PLAN 2013 – 2017
The City of Brimbank is located in western and north-western suburbs of Melbourne, between 11 and 23 kilometres west and north-west of the Melbourne GPO. The area was originally occupied by the Kurung-Jang-Balluk and Marin-Balluk clans of the Wurundjeri people. It was first settled by Europeans in the 1830’s and 40’s as farming land. Most of the urban growth did not take place until the 1950’s post World War II migration boom from Europe.
Today, Brimbank is one of the most populous municipalities in the Greater Melbourne area and the largest in the western region with an estimated 197,701 residents in 2014. Brimbank currently has two Central Activity areas at Sydenham and Sunshine, with Sunshine being very close (12 km) to the Melbourne CBD. Population predications indicate that Brimbank will have 218,349 residents by 2041 (forecast id).
As a large and diverse municipality Brimbank City Council has taken a very localised approach to planning with and for the community. Recognising that each area has its own and unique character, Council has implemented a planning approach that celebrates this uniqueness and recognises local community connection. We have 25 suburbs, four of which extend into neighboring municipalities.
About Brimbank
6 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Brimbank City Council’s Integrated Planning ApproachBrimbank City Council has an integrated planning approach that aligns strategic, financial and operational plans to achieve sustainable improvements for the municipality and its people. This approach includes long, medium and short term plans that set the direction for everything we do.
The Community Plan 2009 – 2030 (updated 2013)The Community Plan 2009 – 2030 (updated 2013) describes the community’s vision and priorities for the next 20 years and establishes a shared basis for joint planning, service delivery and advocacy. The Community Plan was first endorsed by Council in 2009. The Community Plan is Council’s primary planning document and all other Council plans and activities relate to this document.
The themes of the Community Plan are:
• CouncilandtheCommunityWorkingTogether• CommunityWellbeing• UrbanDesignandInfrastructure• SustainableEnvironments
The Council Plan 2013 – 2017Council Plan 2013-2017 is Brimbank City Council’s statement of purpose, values, key themes and strategic objectives. It is directly aligned to the Community Plan and provides a four year medium term outlook whilst the Community Plan contains the long term aspirations of the community. The Council Plan informs the development of Council’s Annual Plan and Budget. Both the Annual Plan and Budget are then actioned through department business plans and then link into individual work and performance plans.
Existing Council Strategies, Plans and PoliciesA range of strategies, plans and policies are embedded within the Brimbank Community Plan and Council Plan to further support meeting the strategic directions of each plan. Each of these strategies, plans and policies contains a discreet implementation and action plan that is monitored and reviewed on a regular basis.
7BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Council’s Key Directions for 2013 - 2017The Council Plan themes and strategic directions are aligned with the Brimbank Community Plan 2009- 2030 (update 2013). These themes, strategies and strategic directions are summarised below.
1. Council and the Community Working Together Brimbank City Council is committed to working in close collaboration with the community, facilitating a wide cross-section of community participation, including ‘hard to reach’ groups, through a variety of forums and partnerships to better engage, develop, represent, and communicate with our diverse community. Brimbank City Council will fulfil its statutory and legal obligations to the community and manage the municipality in a financially sustainable manner to meet the current needs of our community and those of future generations.
• Developingleadershipinthecommunity• Governingresponsiblyandcommunityadvocacy• Keepingthecommunityinformedandinvolved• Workinginpartnership• Responsiblefinancialmanagement
2. Community Wellbeing Brimbank City Council is committed to creating an enhanced quality of healthy and active community life where our rich cultures are celebrated, embraced and connected to the broader community. Within a strong foundation of social justice, Council is committed to the provision of affordable services and community infrastructure that builds healthy people and communities through education, recreation, arts & culture and sport.
• Creatingconnected,supportedandwelcomingcommunities• Celebratingourhistorycreativityanddiversity• Creatinghealthy,safecommunities• Creatingacommunityoflifelonglearners• Buildingeconomicallysustainablecommunities
3. Urban Design and InfrastructureBrimbank City Council is committed to fostering strong pride for residents and visitors by creating an urban environment that is attractive, clean and green and which improves living and housing, business and recreational opportunities, demonstrates environmental leadership and fosters a sustainable economy.
Council is also committed to developing its five town centres and its many smaller urban villages, across the municipality, as a network of safe, attractive, vibrant, liveable and prosperous places that provide accessible retail, business, community, social activities, employment and residential opportunities.
• Contributingtoanaccessible,connectedcity• Enhancingthecharacterandidentityofourcity• Providingarangeofplacesforpeopletoplay,relaxandmeet• Ensurethattherearesustainableplansforthemanagement
of Brimbank’s physical assets
8 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
4. Sustainable Environments Brimbank City Council is committed to promoting the long term sustainable development of the municipality. Council will do this by facilitating a dynamic and accessible environment that is supported by a healthy and informed community that enjoys rich environmental characteristics within the municipality. Council is committed to environmental protection, planning for sustainable developments, improving the sustainability of our building stock, and reducing our ecological footprint.
• Reducingthecity’secologicalfootprint• Protectingandenhancingournaturalenvironment• Fosteringsustainableurbandevelopment
5. Industry and Economic Development and Strategic SitesBrimbank City Council is committed to providing local employment and business development opportunities whilst also ensuring that such activities do not have a detrimental impact on local communities. The municipality contains a range of strategic sites (outside of Town Centres or Urban villages) that, due to their location, size, environment or current or past use, can greatly assist Council achieve its economic, social or environmental objectives.
• Promotingandadvocatingfortheappropriaterecognition,developmentand use of Brimbank’s strategic sites
• Increasinglocalemployment,business,officeandeconomicdevelopment• Facilitatingfutureindustrial,commercialorresidentialdevelopmentat
strategic sites
6. Organisational Effectiveness Brimbank City Council is committed to the ongoing delivery of a broad range of services that meet the needs and aspirations of the diverse and growing Brimbank community. Guided by the Australian Business Excellence Framework, the ongoing development of our staff is a critical element to our continuous improvement of service delivery. We will continue to benchmark services to ensure best practice, lead by example, and implement best practice services to the community.
• Developingourpeople• Creatingahighperformanceorganisationthroughcontinuous
improvement
9BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
1 Council and the Community Working Together
Brimbank City Council is committed to working in close collaboration with the community, facilitating a wide cross-section of community participation, including ‘hard to reach’ groups, through a variety of forums and partnerships to better engage, develop, represent, and communicate with our diverse community. Brimbank City Council will fulfil its statutory and legal obligations to the community and manage the municipality in a financially sustainable manner to meet the current needs of our community and those of future generations.
Within the limitations of prudent financial management, Council will strive to provide the following activities.
Strategic direction > Developing leadership in the community Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Facilitate increased levels of community participation and leadership
• SupportestablishedandemergingcommunitygroupsthroughCouncil’s Community Grants Program
• ConducttheAustraliaDayCitizenoftheYearAwardsandcitizenship ceremonies as an opportunity to recognise and celebrate leadership in the community
• Supportbusinessleadersthroughknowledgesharingforums,networks, business association activities, advisory committees, steering groups and virtual communities
• FacilitatetheCommunityLeadershipProgramtargetedtowardsBrimbank’s diverse communities
• ActivelypromotetherolesandskillsofCommunityResourceMembers across relevant Council work areas to ensure their participation in local projects
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Strategic direction > Governing responsibly and community advocacy Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Consolidate and implement Council’s governance processes to increase opportunities for community advocacy
• FacilitateAdvisoryCommitteesandconductfourmeetingsofthegroups annually
• ImplementCouncil’sGovernanceFrameworktoprovideopportunities for the community and key stakeholder groups to participate in local decision making
• AdvocateforimprovedtransportoutcomesinBrimbankbymaintaining a program of formal discussions with representatives from State & Federal Governments and other relevant organisations
• Continuetoadvocateandmakerepresentationtogovernmentonthe procurement of the Sunvale Site
• DeliverCouncil’sCommunityGovernanceTrainingProgramto community groups, small not for profit organisations and interested individuals across Brimbank to support good governance practice in community organisations
• EmbedCouncil’sCommunityEngagementToolkittoimprove consultation and communication between Council and the community
• Provideincreasedoptionsforthecommunitytomakeonline payments and access Council’s services
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3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
10 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Keeping the Community informed and involved Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Deliver engagement opportunities and online services that meet the needs of the community
• Maintainandsupportinitiativesthatengagestakeholderstorepresent the interests of the Brimbank community including forums, networks, business associations, advisory committees and steering groups
• Enhancecommunicationandconsultationactivitiestoencourageincreased civic participation in decision making for all ages, cultures, gender and abilities in the planning and delivery of Council’s services, activities, strategies and action plans
• Undertakecustomercallbacksurveysandcommencereporting to the community on customer service standards
• ImprovetheutilisationofCouncil’swebsitetoprovidegreatercommunication with the community
• Implementenhancedonlinecapabilityandaccessincludingevents calendar, mapping and virtual tours, forms and payments, improved search functions and ongoing development of community directory
• EnhanceCouncil’sWeb2.0capabilitiestofacilitateinformationsharing and interactive engagement between Council and the Community
• Reviewthecurrentcommunicationssuitewithaviewtohavinggreater efficacy and more regular communication
• ImplementaCommunicationsandCivicEventsStrategythathelpsto enhance the reputation of Council, strengthen relationships with our stakeholders and remain relevant to community
• Implementandreviewthe“MyBrimbank“softwareapplication
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Strategic direction > Working in partnership Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Provide increased partnership opportunities and mechanisms to inform the planning and delivery of services
• SupporttheoperationoftheSunshine,SydenhamandStAlbansTown Centre Partnership Groups
• Supporttheestablishmentofappropriatepartnershipmodels for the Keilor Village and Deer Park Town Centres
• Supporttheactivitiesofappropriatelyconstitutedandrepresentative business associations in line with Council’s Business Associations Support Policy
• WorkwiththeSunshineBusinessAssociationtoadministeramarketing special rate scheme including Council’s co contribution and support the marketing and business development program
• WorkwithStAlbansTownCentreBusinessAssociationtopursue a sustainable marketing and business development program
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3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
11BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Responsible financial management Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Implement Council’s long term financial plan in an accountable and transparent manner
• Buildingonfoundationsofprudentfinancialmanagement,continue to achieve an underlying operating surplus to provide funds for capital projects and infrastructure renewal, for both current and future generations
• ContinuetheprudentmanagementofCouncil’sdebtleveltomeet growing and future community infrastructure needs
• ContinuetomonitorCouncil’sLongTermFinancialPlanthrough Treasury, capital and financial reporting
• Providefull,accurateandtimelydisclosureoffinancialinformation
• Continuetopursuegovernmentgrantsandothersourcesoffunding for major projects and initiatives , in line with Council objectives to reduce Council’s matching contributions from sources other than rate revenue
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3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
Strategic Indicators - Council and the community working together
Strategic direction Indicator Target
Developing leadership in the community
Actively promote the roles and skills of Community Resource Members (CRM) across relevant Council work areas to ensure their participation in local projects
Improvement in the level of participation in Council and non Council community activities (internal annual survey of CRM participants)
Governing responsibly and community advocacy
Resident perception of Council performance on lobbying on the behalf of the community.
Resident perception that Council is generally heading In the right direction
≥56 - DTPLI Survey
≥72- DTPLI Survey
Keeping the Community informed and involved
Resident perception of Council performance on community consultation and engagement
Resident perception of Council performance on informing the community
≥57 - DTPLI Survey
≥62 - DTPLI Survey
Working in partnership NumberofmeetingswiththeSunshine,Sydenhamand St Albans Town Centre Partnership Groups
9 in total
Responsible Financial Management
Debt servicing ratio
Adjusted Working Capital Ratio
> 1.0%
> 150%
12
2 Community Wellbeing
Brimbank City Council is committed to creating an enhanced quality of healthy and active community life where our rich cultures are celebrated, embraced and connected to the broader community. Within a strong foundation of social justice, Council is committed to the provision of affordable services and community infrastructure that builds healthy people and communities through education, recreation, arts & culture and sport.
Within the limitations of prudent financial management, Council will strive to provide the following activities.
Strategic direction > Creating connected, supported and welcoming communities Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Plan, deliver and advocate for high quality services and facilities that meet the communities needs
• Plananddeliverinfrastructureneededtostrengthenlocalcommunities including facilities for community activities, sports and leisure, learning and libraries
• ImplementtheBrimbankSportsFacilityDevelopmentPlan(2012) to guide the management and development of sport and recreation facilities in Brimbank
• AdvocateinpartnershipwiththeSocialJusticeCoalitionforthe necessary funding and resourcing from State and Federal Governments to meet the health and wellbeing needs of the Brimbank community in the areas of service access, employment, transport and education & lifelong learning
• Buildthecapacityofcurrentandemergingsportsclubsandcommunity groups on the development of best practice approaches to club management
• DesignanddevelopnewcommunityandciviccentreinSunshine
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Strategic direction > Celebrating our history creativity and diversity Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Provide opportunities for increased participation in a vibrant community life
• DevelopandimplementaCulturalActionPlantoenhanceandextendaccess to arts and cultural activities throughout the municipality
• Continuetoengagethecommunityincreativeartsopportunitiesthrough the:• Developmentanddeliveryofcommunityculturaldevelopment
projects • Facilitationoffestivalsandeventsthatshowcasecommunity
led activities • Provisionofspacesandfacilities
• Engageartistsindeliveringcreativeartsopportunitiesby:• Commissioningpublicart• Providinginternalandexternalartsspacestosupport
arts practice • Providingopportunitiesforbusinessskillsdevelopment
• Conserve,protect,enhance,promoteanddocumentheritageplaces and indigenous sites of significance throughout Brimbank
• FacilitatetheimplementationoftheOricaExplosivesFactory,DeerParkHeritageInterpretationPlan
• CompletethefestivalofeventstocelebratetheKeilor150th
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3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
13BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Creating healthy, safe communities Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Support communities to understand and determine their health and wellbeing needs
• Implementandreviewarangeofstrategiesandactionplansthataim to improve the health and wellbeing outcomes of residents in Brimbank with a particular focus on engaging vulnerable and disadvantaged groups including the:• BrimbankSocialJusticeCharter(2012)• BrimbankReconciliationActionPlan(2013-2017)• BrimbankElectronicGamblingPolicy(2015)• BrimbankCommunitySafetyFrameworkandActionPlan
(2012-2015) • BrimbankDisabilityActionPlan(2012-2016)• BrimbankCommunityStrengtheningPolicy(2014)• BrimbankSettlementActionPlan(2013-2017)
• Plananddeliverlifestageservicesthataimtoenhancethehealthand wellbeing outcomes of residents in Brimbank through the implementation and review of the:• BrimbankChildren’sPlan(2015-2019)-Draft• BrimbankYouthStrategy(2015-2019)-Draft• AgeFriendlyCityPlan(2013-2017)
• Planandcollaboratewitharangeofpartnerstoimplementandevaluate health promotion/ population health initiatives
• Providecommunity-basedsportandrecreationprograms,projects and services to encourage and promote better health and wellbeing outcomes for the community
• Implementandevaluategenderequityandfamilyviolenceprojects and action plans including:• BrimbankCityCouncilPlantoPreventMen’sViolenceAgainst
Women (2015-2019)• PreventingViolenceTogether–WesternRegionActionPlanto
Prevent Violence Against Women • GenderEquitable,SafeandInclusiveCommunities:Preventing
Violence Against Women in our Communities Cluster Project (2012-2014)
• ContinuetoparticipateinadvocacyinitiativesforGLBTIQcommunities as a member of Western Region Councils Working GroupandtheQwestYouthNetwork
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3
n
n
n
n
n
n
o
o
o
o
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
14 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Creating a community of life long learners Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Strengthen the focus on education and lifelong learning in Brimbank
• ImplementtheBrimbankCommunityLearningStrategy2010-2013and assist Brimbank residents to have access to online learning by providing digital literacy training and access to the internet at libraries, community centres and neighbourhood houses
• ImplementtheBrimbankCommunityLearningStrategy2014-2017• Facilitateandenablevolunteeringopportunitiesforindividuals
and organisations • Maintainandenhanceaccesstoadiversecollectionofbooks
and multimedia resources at Brimbank libraries, including multi-lingual resources
3
3
3
33
3
nn
n
oo
o
Strategic direction > Building economically sustainable communities Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Develop and promote the economic opportunities available in Brimbank
• DevelopmarketingstrategiesandadvocacyinitiativestopositionBrimbank as a viable location for commercial, office and industrial development and investment
• Developandimplementstructureplans,urbandesignframeworks, master plans, business plans and marketing strategies for Brimbank’s activity centres and industry hubs
• Implementaninvestmentattractionprogramtopromotedevelopment in the Sunshine Town Centre
• Workwithmajorlandownersanddeveloperstofacilitatedevelopment and optimise design outcomes in line with town centre structure plans
• WorkwithbusinessassociationstopromoteandimproveTownCentres
• Implementthepotentiallycontaminatedlandmanagementsystem• SupporttheBrooklynCommunityReferenceGroup• MaintaintheoperationoftheBrooklynIndustrialPrecinct
Strategy Committee• Pursueredevelopmentopportunitiesforformerindustrial
sites along the Ballarat Road corridor in line with the Brimbank Industrial Land Strategy
• Provideinformationandassistancetoownersoflegacysitestofacilitate management of contaminated land
• ImplementtheStAlbansConnectProject(PhaseTwo)tosupportcommunity strengthening and urban renewal within St Albans
• SupportstrategiclanduseandinfrastructureplanningfortheSunshineEmergingNationalEmploymentClusterinconjunctionwith the Metropolitan Planning Authority
3
3
3
3
3
333
3
3
3
3
3
3
3
333
3
3
3
n
n
n
n
nnn
n
n
o
o
o
o
ooo
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
15BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic Indicators – Community Wellbeing
Strategic direction Indicator Target
Creating connected, supported and welcoming communities
Resident perception about Council's general town planning policy ≥59 DTPLI survey
Celebrating our history creativity and diversity
Resident perception about Council performance on community and cultural activities
≥67 DTPLI Survey
Creating a community of life long learners
Resident perception about Council performance on Arts Centres and Libraries
≥69 DTPLI Survey
Building economically sustainable communities
Resident perception about Council performance on business and community development and tourism
≥57 DTPLI Survey
16 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
3 Urban Design and Infrastructure
Brimbank City Council is committed to fostering strong pride for residents and visitors by creating an urban environment that is attractive, clean and green and which improves living and housing, business and recreational opportunities, demonstrates environmental leadership and fosters a sustainable economy. Council is also committed to developing its five town centres and its many smaller urban villages, across the municipality, as a network of safe, attractive, vibrant, liveable and prosperous places that provide accessible retail, business, community, social activities, employment and residential opportunities.
Within the limitations of prudent financial management, Council will strive to provide the following activities.
Strategic direction > Contributing to an accessible, connected city Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Plan and advocate for improvements in transport infrastructure and services
• ImplementtheBrimbankWalkingandCyclingStrategy(2008)tocreate connected town city centres, community destinations and walkable neighbourhoods
• Undertakeadvocacytoimprovepublictransportandothersustainable transport initiatives
• Maintainanddevelopregionalpartnershipstoadvocateforthedelivery of regional infrastructure, services and activities to support growth in and prosperity of the western region
• Advocateandimplementuniversalaccessdesignprinciplesand disability standards in public spaces and buildings ensuring compliance with the Disability Discrimination Act (1992)
• ImplementaprogramofLocalAreaTrafficManagementPlansinconsultation with Brimbank residents to create well connected, safe and attractive local street networks
• ImplementtheRoadAssetManagementPlanandtheFootpathManagement Plan
• Advocateforpublictransportandsafetyimprovementsincludinggrade separations in town centres consistent with adopted strategies and plans
3
3
3
3
3
3
3
3
3
3
3
3
3
3
n
n
n
n
n
n
n
o
o
o
o
o
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
17BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Enhancing the character and identity of our city Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Plan, develop and advocate for spaces and town centres that are attractive, safe and vibrant
• ImplementandreviewCouncil’sGraffitiManagementFramework(2012) to maintain well-presented public spaces throughout Brimbank
• Advocateforhighermaintenancestandardsbyagencieswhoinfluence the presentation of the city through the management of open spaces, roads and rail corridors
• Advocateforoptimalurbandesignoutcomesfrommajorinfrastructure projects, new estates and significant buildings
• Maintainwell-presentedtowncentresandurbanvillagesbyundertaking proactive cleaning and maintenance programs
• EnsureBrimbankbecomesagreenermunicipalitybyundertaking extensive tree planting and protecting and caring for existing trees
• Revitalisetowncentresthroughthecreationofinviting,safe, well connected and vibrant public spaces
• ImplementtheBrimbankHeritageStrategy(2013-2015)• DelivertheSunshineRisingprogramthroughtheimplementation
of the Sunshine Rising Business and Implementation Plan• Continuetoimplementacommunicationsprogramaboutthe
revitalisation of the Sunshine Town Centre• Establishandmaintainasystemtomonitorandreportonthe
appearance of town centres• UpdateandcontinuetoimplementCouncil’sActivityCentre
Strategy • SupporttheImplementationofaDeerParkVillage
Business Plan in consultation with local businesses
3
3
3
3 3
3
3 3
3
3
3
3
3
3
3
3 3
3
3 3
3
3
n
n
n
n n
n
n n
n
n
o
o
o
o o
o
o o
o
o
Strategic direction > Providing a range of places for people to play, relax and meet Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Provide high quality places that are safe, accessible and well maintained
• Createparksandtrailsthroughtheimplementationandreviewof the Creating Better Parks Policy & Plan (2008), ensuring engagement with the community in design and development
• PrepareanamendmenttotheBrimbankPlanningSchemetoimplement Open Space Contributions to partly fund the creation and ongoing maintenance of parks
• Establishandexpandformalpartnershipswithschoolstomaximise community use of school buildings and grounds
• Advocatefortheprovisionofadditionalopenspaceinareasidentified in the Creating Better Parks Policy & Plan (2008)
• Replaceexistinghighfencingsurroundingrecreationreservesto encourage greater use by the community
• Implementchangestodogoffleadareasthroughtheconstruction of fencing, signage and landscaping to better delineate dog off lead areas
3
3
3
3
3
3
3
3
3
3
3
3
n
n
n
n
n
n
o
o
o
o
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
18 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Ensure that there are sustainable plans for the management of Brimbank’s physical assets Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Plan, develop and maintain Brimbank’s infrastructure, now and for the future
• Developandimplementariskinformedandcostminimiseddecisionmaking tool for whole life management of storm water network
• Conductaninventory,capacity&conditionassessmentofCouncil’sopen space assets and develop a 25 year long term funding priorities plan
• Conductaninventory,capacity&conditionassessmentofCouncil’sroad and roadside assets and develop a 25 year long term funding priorities plan
• Implementinternationallyrecognisedassetmanagementstandards (ISO55000) for the optimised management of Council’s infrastructure assets
3
3 3
3
3
n
n
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
Strategic Indicators – Urban Design & Infrastructure
Strategic direction Indicator Target
Enhancing the character and identity of our city
Resident perception of Council performance around condition of local streets and footpaths
Resident perception of Council performance on the appearance of public areas
≥55 DTPLI Survey
≥59 DTPLI Survey
Providing a range of places for people to play, relax and meet
Resident perception of Council performance on recreational facilities
≥65 DTPLI Survey
19BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
4 Sustainable Environments
Brimbank City Council is committed to promoting the long term sustainable development of the municipality by facilitating a dynamic and accessible environment that is supported by a healthy and informed community that enjoys rich environmental characteristics within the municipality. Council is also committed to environmental protection, planning for sustainable developments, improving the sustainability of our building stock, and reducing our ecological footprint.
Within the limitations of prudent financial management, Council will strive to provide the following activities.
Strategic direction > Reducing the city’s ecological footprint of Brimbank’s physical assets Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
With the Brimbank community lead, facilitate and implement sustainability awareness initiatives
• ParticipateintheWesternAllianceforGreenhouseActionandotherRegionalNetworkstoenablegreaterleveragethroughjoint submissions for State and Federal investment, information-sharing and networking
• Promoteenvironmentallysustainableinitiativesandpracticesin the community through information and education programs. Including; • ‘BeaBrimbankGem’recyclingprogram• RetrofittingprogramsavailablethroughStateandFederal
Government grant opportunities• BrimbankSustainableschoolscurriculumkit
• Investigateopportunitiestointroducekerbsideorganicscollection recycling service
• Advocateforimprovedamenityforresidentsimpactedbyaircraft noise from Melbourne Airport
• Promote‘cleanandgreen’businesspracticestoimproveenvironmental conditions processes in Brooklyn Industrial Precinct
3
3
3
3
3
3
3
3
3
3
n
n
n
n
n
o
o
o
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
20 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Protecting and enhancing our natural environment Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Implement initiatives that protect, enrich and promote Brimbank’s natural environment
• ImplementCouncilstrategiesaimedatprotectingandenhancingour natural environment including: • BiodiversityStrategy(2012-2022)• GreenWedgeManagementPlan• SustainableWaterManagementStrategy
• MaintainBrimbank’snativevegetationthroughpartnershipswithregional stakeholders to undertake conservation land management works including invasive pest plant and animal control on Council owned and managed land
• Continuetoencourageandfacilitatecommunityparticipationinenvironmental engagement activities, by: • FacilitatingenvironmentalcampaignsincludingCleanUp
AustraliaDay,WorldEnvironmentDayandNationalTreeDay• Providingsupportto‘Friendsof’groupsandothercommunity
groups to engage in conservation initiatives • EnsureprotectionandpromotionforBrimbank’ssitessupporting
nationally and state significant flora and fauna species via the:• BrimbankPlanningSchemeand• installationofappropriatesignage
• DevelopandimplementtheBrimbankLitterPreventionStrategy• DevelopaBrimbankBiodiversityConnectivityPlanforthemunicipality
3
3
3
3
3
3
3
n
n
n
n
o
o
o
oo
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
21BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Fostering sustainable urban development Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Lead, promote and implement initiatives that encourage sustainable urban development
• InvestigateandimplementWaterSensitiveUrbanDesignedgetreatments in road & car park projects to contribute to pollutant reduction targets
• SeektoincorporateIntegratedWaterCycleManagementpractices into councils projects and planning
• Implementenergyefficiencypublicstreet-lightingupgrade• Seekresourcestobeabletointroduceenvironmentally
sustainable design requirements into the planning process • PursueimplementationoftheSunshineTownCentreStructure
Plan, St Albans Structure Plan and Keilor Village Vision• CompleteandimplementtheDeerParkOpportunitiesStudy• UndertakeanamendmenttoimplementBrimbank’sHomeand
HousedStrategy• Promotehousingdevelopmentininvestmentmaterialdeveloped
for Brimbank and town centres• CompleteandimplementtheAlbionNeighbourhoodPlan• Undertakeaplanningschemeamendmenttoimplementthe
Brimbank Industrial Land Strategy• Undertakeaplanningschemeamendmenttoimplementthe
Sunshine Structure Plan• Undertakeaplanningschemeamendmenttoimplementthe
St Albans Structure Plan • Undertakeaplanningschemeamendmenttoimplementthe
Keilor Village Vision• ReviewandupdatetheMunicipalStrategicStatement
3
3
33
3
33
3
3 3
3
3
3
3
3
33
3
33
3
3 3
3
3
3
3
n
n
nn
n
nn
n
n n
n
n
n
n
o
o
oo
o
oo
o
o o
o
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
Strategic Indicators – Sustainable Environments
Strategic direction Indicator Target
Reducing the city’s ecological footprint
Reduction in Greenhouse Gas Emissions from Council operations ≥ 20% on 2011 levels by 2017 - BCC Greenhouse Strategy
Protecting and enhancing our natural environment
Resident perception of Council performance on environmental sustainability
≥64 DTPLI Survey
Fostering sustainable urban development
Resident perception of Council performance on planning and population growth in the area
≥58 DTPLI Survey
22 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
5 Industry and Economic Development and Strategic SitesBrimbank City Council is committed to providing local employment and business development opportunities whilst also ensuring that such activities do not have a detrimental impact on local communities. The municipality contains a range of strategic sites (outside of Town Centres or Urban villages) that, due to their location, size, environment or current or past use, can greatly assist Council achieve its economic, social or environmental objectives.
Within the limitations of prudent financial management, Council will strive to provide the following activities.
Strategic direction > Promoting and advocating for the appropriate recognition, development and use of Brimbank’s strategic sites Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Attract business and industry investment in the opportunities Brimbank has to offer
• ImplementtheBrooklynIndustrialPrecinctStrategy“Brooklyn Evolution”
• WorktowardstheestablishmentofaBrooklynIndustrialBusinessNetwork
• Developandimplementacommunicationsprogramincluding investment attraction material for strategic sites
3
3
3
3
3
3
n
n
n
o
o
o
Strategic direction > Increasing local employment, business, office and economic development Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Advocate, facilitate and support opportunities for increased employment and economic development in Brimbank
• ImplementtheEconomicDevelopmentFramework• Deliveraprogramofbusinessandindustrialnetworking,training
and development opportunities events and business information • Workwithindustrytoencouragedevelopmentandexpansionof
key sectors including the health and education sector• MaintainCouncil’sindustrialandcommerciallanddatabase
including vacant land and development sites to assist with investment attraction and development
• Undertakeeconomicanalysisofkeysitesandbusinessclustersto support business attraction and development
• WorkwithregionalpartnersandnetworkstopromoteBrimbank• Advocatefortransportandinfrastructureimprovements
within a regional context• Promotelocaltourismattractionsthroughlocalandregional
networks and initiatives
33
3
3
3
33
3
33
3
3
33
3
nn
n
n
nn
n
oo
o
o
oo
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
23BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Facilitating future industrial, commercial or residential development at strategic sites Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Promote, support and facilitate appropriate development of key sites within Brimbank
• Providesupporttopropertyownerstofacilitateappropriatedevelopment of strategic sites across Brimbank
• ContinuetoworkwithOrica,tofacilitatetheredevelopmentof the Deer Park site
• AssistpropertyownerstoresolvethefutureuseoflandinSolomonHeights
• MarketandpromotetheattributesofBrimbanktoencouragedevelopment of key sites
3
3
3
3
3
3
3
3
n
n
n
n
o
o
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
Strategic Indicators – Industry and Economic Development and Strategic Sites
Strategic direction Indicator Target
Promoting and advocating for the appropriate recognition, development and use of Brimbank’s strategic sites
Level of website and social media presence for strategic sites 200 website hits
Increasing local employment, business, office and economic development
Resident perception of Council performance on business and community development and tourism
≥ 57 DTPLI Survey
Facilitating future industrial, commercial or residential development at strategic sites
Numberoffacilitationmeetingsheldwithproponentsformajorindustrial, commercial or residential development projects on strategic sites
10
24 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
6 Organisational Effectiveness
Brimbank City Council is committed to the ongoing delivery of a broad range of services that meet the needs and aspirations of the diverse and growing Brimbank community. Guided by the Australian Business Excellence Framework, the ongoing development of our staff is a critical element to our continuous improvement of service delivery. We will continue to benchmark services to ensure best practice, lead by example, and implement best practice services to the community.
Within the limitations of prudent financial management, Council will strive to provide the following activities.
Strategic direction > Developing our people Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Attract, recruit and retain highly skilled people to work at Brimbank
• ImplementCouncil’sOrganisationalDevelopmentStrategytoinfluence staff behaviours and organisational culture
• Implementthementoringprogramforolderandexperiencedemployees to ensure that the skills and knowledge of retiring workers is captured and retained
• ImplementCouncil’sCorporateTrainingProgrambasedonaskillsanalysis of Council staff
• ImplementarevisedperformanceappraisalsystemforCouncilstaff• Conductongoinginternalreviewsandthedevelopmentofall
Council’s human resource systems and processes to ensure good governance and provide seamless service delivery to all stakeholders
• Implementatechnology-based‘eRecruit’systemtostreamlineadvertising and recruitment
• Developandimplementaworkcoverpremiumreductionprogram• Negotiateacompetitiveenterpriseagreementthatbuildson
established relationships• ImplementtheEnterpriseAgreement
3
3
3
3
3
3
3
3
3
33
3
n
n
n
n
n
o
o
o
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
25BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic direction > Creating a high performance organisation through continuous improvement Objective
Council Plan Activities 2013 – 2017
Year 1
Year 2
Year 3
Year 4
Review and improve Council’s organisational capabilities within a best practice framework
• ImplementOHSauditsystemtoascertaindepartmentcompliancewith existing procedures
• Inductallmanagers/coordinatorswhomanagehighriskcontracts• ImplementactionsfromtheDPCDBuildingBestValuecapacity
project including aligning reporting on best value principles as part of business plans
• ImproveCouncil’suseofdata,informationandknowledgethrough knowledge management initiatives
• EnhancetheuseoftheintranetbyintegrationwithCouncil’swebsite and social media sites
• ImplementCouncil’sRiskManagementStrategyandPlanandimplement training of Council’s Risk Management Framework
• FinaliseCouncilpoliciesasrequiredbylegislationorCouncil’spolicy matrix
• EnsureCouncilpoliciesareuptodateandreflectsectorbestpractice
• PromoteextendedcustomerservicehoursatSydenhamCommunityHubatWatergardens
• ExtendquarterlyreportingonadherencetoCustomerServiceStandards
• Completeareviewofstandardletters,forms,andpermitswithafocus on improving readability and usability
• ImplementCouncil’sCustomerServiceCharterandyear2elements of the Customer Service Improvement Plan
3
33
3
3
3
3
3
3
3
3
3
33
3
3
3
3
3
3
3
3
3
nn
n
n
n
n
oo
o
o
o
o
3 Action Complete n Action to be undertaken (based on 2015/2016 budget ) o Actions proposed (subject to annual budget process)
Strategic Indicators – Organisational Effectiveness
Strategic direction Indicator Target
Developing our people Separation of low tenure (less than one year) employees as a percentage of total hires
< 5%
Review and improve Council’s organisational capabilities within a best practice framework
Resident perception of Council performance in relation to customer service
≥ 76 DTPLI Survey
26 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Council Strategies, Plans and Policies
Significant strategies, plans and policies identified and referenced throughout the Brimbank Council Plan include:
Brimbank Aged Friendly City Plan (2013-2017)
Brimbank Biodiversity Strategy (2012-2022)
Brimbank Community Safety Framework and Action Plan (2012-2015)
Brimbank Community Learning Strategy (2014-2017)
Brimbank Community Strengthening Policy (2014)
Brimbank Creating Better Parks Policy and Plan (2008)
Brimbank Cycling and Walking Strategy (2008)
Brimbank Disability Action Plan (2012-2016)
Brimbank Economic Development Framework (2012-2015)
Brimbank Electronic Gambling Policy (2015)
Brimbank City Council Plan to Prevent Men’s Violence Against Women (2015-2019) - Towards Gender Equity
Brimbank Green Wedge Management Plan
Brimbank Greenhouse Reduction Strategy (2013-2023)
Brimbank Graffiti Management Framework (2012)
BrimbankHeritageStrategy(2013-2015)
BrimbankHousingStrategy,HomeandHoused(2012)
Brimbank Integrated Transport Strategy (2007)
Brimbank Brimbank Children’s Plan (2015-2019) - Draft
BrimbankNeighbourhoodPartnershipAgreementandStrategicPlan(2013-2016)
Brimbank Reconciliation Action Plan (2013-2017)
Brimbank Road Management Plan (2012)
Brimbank Social Justice Charter (2012)
Brimbank Sports Facility Development Plan (2012)
Brimbank Sustainability Framework Implementation Plan (2012)
Brimbank Sustainable Water Management Strategy (2013-2023)
BrimbankYouthStrategy(2015-2019)
Brimbank Waste Management Implementation Plan (2012-2017)
Municipal Emergency Management Plan (2012)
Municipal Strategic Statement
27BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic Resource Plan (SRP)
The Strategic Resource Plan will be included upon finalisation of the Draft Budget 2015/2016.
28 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic Resource Plan (SRP)
The Strategic Resource Plan will be included upon finalisation of the Draft Budget 2015/2016.
29BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic Resource Plan (SRP)
The Strategic Resource Plan will be included upon finalisation of the Draft Budget 2015/2016.
30 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic Resource Plan (SRP)
The Strategic Resource Plan will be included upon finalisation of the Draft Budget 2015/2016.
31BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic Resource Plan (SRP)
The Strategic Resource Plan will be included upon finalisation of the Draft Budget 2015/2016.
32 BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic Resource Plan (SRP)
The Strategic Resource Plan will be included upon finalisation of the Draft Budget 2015/2016.
33BRIMBANK COUNCIL PLAN 2013 – 2017 [ Update 2015 ]
Strategic Resource Plan (SRP)
The Strategic Resource Plan will be included upon finalisation of the Draft Budget 2015/2016.
Monday to Friday 8.45am – 5pm
Monday to Friday 8.45am – 5pm
Customer ServiceSydenham Station Street, Taylors Lakes (located within Sydenham Library)
Opening hoursMonday to Friday 8.45am – 5pm
Monday to Friday 8.45am – 5pm
Municipal OfficesKeilor Offices 704B Old Calder Highway, Keilor
Sunshine Offices 6 –18 Alexandra Avenue, Sunshine
Opening hoursM: 10.30am – 7pmTu: 1.00pm – 7pmW: 10.30am – 7pmTh: 10.30am – 7pmF: 10.00am – 5pmSa: 10.00am – 12.30pm
Sunshine 6 –18 Alexandra Avenue, Sunshine
Keilor 704B Old Calder Highway, Keilor
My Brimbank AppScan now or visit Council’s website to download the My Brimbank App
Contact usTelephone: 9249 4000 Email: [email protected]: PO Box 70 SUNSHINE VIC 3020Website: brimbank.vic.gov.au
Hearing or speech impaired? TTY dial 133 677 or Speak & Listen 1300 555 727 or www.iprelay.com.au, then enter 03 9249 4000
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