BRIDGET T. DRUMM8 Moredun Place, Philadelphia, PA. 19115 ♦ 215-756-1356 ♦ 96drumm@gmail.com ♦

www.linkedin.com/in/bridgetdrumm

PROFESSIONAL PROFILE:Highly motivated, detail-oriented graduate student with valuable experience in a fast paced environment and an ability to handle multiple tasks in order to resolve issues in a time effective, organized mannerSKILLS & CERTIFICATIONS:o Microsoft Applications, SharePoint, Adobe Applications, Social Media, SPSS, Trello, Silverpoint Solutions,

Mental Health First Aid Certified, PREA certified, BACCHUS Certified Peer Educator

EDUCATIONThe University of Pennsylvania Philadelphia, PA.MSW Candidate May 2018School of Social Policy and Practice Student, Goldring Reentry Initiative

The Catholic University of America (CUA) Washington, D.C. B.A. with Honors in Psychology, Minor in Theology and Religious Studies May 2015GPA: 3.6, cum laudeHonors & Leadership: Academic and Parish Scholarship Recipient, Dean’s List, Psi Chi International Psychology Honor Society Member, Pi Gamma Mu Honor Society Member, Theta Alpha Kappa Honor Society Member, Commencement Student Marshal, Red Feather Society Member, PEERS Peer Educator, Psychology Department Mentor, Emerging Leaders Program Graduate, CUA Gaels Executive Board Secretary, International Studies BuddyStudy Abroad Rome, Italy The Catholic University of America’s Rome Program Spring 2014

PROFESSIONAL EXPERIENCEJesuit Volunteer Corps, Triangle Family Services Raleigh, N.C.Anger Management Program Assistant August 2015-July 2016

o Facilitated and supervised 13 week psycho-educational Anger Management classes in a coed group setting o Managed court mandated clients to ensure successful participation, accountability and completion of

program as well as completed client intakes functioning as a direct point of contact for potential clientso Served as a court advocate at the Wake County Justice Center on behalf of the Family Safety Division o Oversaw recruitment, training and management of 12 local college students for the court advocacy programo Gained an understanding of the agency by taking shifts at front desk and adhering to administrative taskso Participated in the TFS PEEPS young professionals networking events

Independence Blue Cross Philadelphia, PA.Sales Services Operations Intern Summer 2014 & 2015

o Identified, monitored and ensured errors were corrected within the department using Marketing software o Processed Small Employer Health Insurance Applications for AmeriHealth New Jersey as a broker liaisono Leveraged previous experience to maximize training efforts to orient new employeeso Streamlined a department platform migration by researching, versioning and uploading on average 100

benefits templates daily to SharePoint in collaboration with fellow internso Earned 1st place in an intern group project by constructing an action plan to drive utilization of a newly

generated online member portal and enhance the transparency tool for optimal consumer experience o Collaborated with other college interns on a group project to promote the growth of innovation at IBC and

presented the project to the innovation council, earning 2nd place

The Catholic University of America Office of Student Affairs Washington, D.C.

Bridget T. Drumm 8 Moredun Place, Philadelphia, PA. 19115 96drumm@gmail.com

Student Coordinator of Peer Education June 2014-May 2015o Supervised and led a team of 8 undergraduate students in cooperation with two Deans and a co-coordinatoro Crafted, scheduled and facilitated workshops educating student organizations and residence halls focused

around alcohol, drugs, mental health and sexual assault as a BACCHUS certified peer educatoro Showcased annual awareness campaigns in the student center in an effort to enrich the student experienceo Spearheaded a collaboration with campus organizations for CUA’s own “It’s on Us” campaign o Harnessed technical skills to maintain and update the website and social media pages for the programo Represented CUA as a student ambassador at The White House screening of “The Hunting Ground”

Dr. Marc Sebrechts’ Lab, Psychology Department at CUA Washington, D.C.Senior Research Assistant January –December 2013

The Decision Making Under Uncertainty Study examined how responses to ambiguity and uncertainty are related to decision-making characteristics via an offsite pretest and onsite computer based tasks

o Defined standard operating procedures to create the researcher’s resource manualo Scheduled, administered and facilitated experiment, debriefed participants, and captured session outcomeso Trained three fellow undergraduate researchers on experiment processes and procedures

Independence Blue Cross Philadelphia, PA. Clinical Services Intern Summer 2012 & 2013

o Processed Healthy Lifestyles reimbursement requests and alleviated recognized pain points of the Healthy Lifestyles reimbursement program allowing the call center to lower the Average Speed of Answer

o Participated in the Backpacks to Briefcases mentoring program as both a mentee and mentoro Collaborated with other interns to promote the corporate Live Fearless Campaign in the Consumer

Marketing Challenge and presented the group project to an executive boardo Updated and organized electronic desk references on SharePoint in the departmental Electronic Data

Resources Migration Project for quick and easy access for all employees

The White House Office of Presidential Correspondence Washington, D.C. Correspondence Volunteer 2012-2013

o Maintained efficient, open communication between the Obama Administration and the American people o Provided correspondence between the White House and voters on behalf of the President by responding

accordingly to citizens’ requests for Presidential proclamations, greetings and letters of recognition o Validated citizens’ comments and remarks to the White House Comment Line in the midst of the 2012

Presidential Election by logging calls and recording remarks into the system

COMMUNITY INVOLVEMENTo Philadelphia 2016 Volunteer Corps (July 2016)o Jesuit Volunteer Corps, Triangle Family Services, Raleigh, N.C. (2015-2016)o CUA Mission Trip, Rostro De Cristo, Guayaquil, Ecuador (March 2013)o St Bernard Project Volunteer, New Orleans, LA. (March 2012)