bridgettdrummresume2015

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Page 1: BridgetTDrummResume2015

BRIDGET T. DRUMM8 Moredun Place, Philadelphia, PA 19115 ♦ 215-756-1356 ♦ [email protected]

www.linkedin.com/in/bridgetdrumm

EDUCATIONThe Catholic University of America (CUA) Washington, D.C. (May 2015) B.A. with Honors in Psychology, Minor in Theology and Religious Studies GPA: 3.6Honors & Leadership: cum laude, Catholic University Academic and Parish Scholarships Recipient, Dean’s List, Psi Chi International Psychology Honor Society Member, Pi Gamma Mu Honor Society Member, Theta Alpha Kappa Honor Society, School of Arts & Sciences Senior Speak Interview Team Member, Commencement Student Marshal, Red Feather Society Member, CUA PEERS Peer Educator, CUA Psychology Department Mentor, Emerging Leaders Program Graduate and Mentor, CUA Sailing Team, CUA Gaels Executive Board Secretary & Member, CUA International Studies Program BuddyStudy Abroad: The Catholic University of America’s Rome Program, Rome, Italy Spring 2014

WORK EXPERIENCESales Services Operations Intern Summer 2014& 2015Independence Blue Cross Philadelphia, PA.

o Participated in Backpacks to Briefcases program in which I met with an associate mentor and served as a mentor to a high school intern weekly

o Worked with a team of college interns in a competitive project to create a presentation to promote the growth of innovation at IBC, presented the project to the innovation council and was chosen to move on to present in the final round to executives coming in second place overall

o Identified, monitored and ensured errors were corrected within the department using Marketing software o Processed Small Employer (2-50 employees) Health Insurance Applications for AmeriHealth New Jersey

groups serving as a liaison between brokers and the company in regards to groups’ insurance plan enrollment process

o collaborated with other college interns to streamline a department platform migration by researching, locating, versioning and uploading on average 100 benefits templates daily to SharePoint in order to reassign these documents so that they can be adopted by the revised applications

o Took part in a summer long intern group project in which we constructed and presented an action plan for the company to drive utilization of a newly generated online member portal and enhance the transparency tool so that consumers have greater quality and easier access to care

Student Coordinator of Peer Education June 2014-PresentDean of Students Office, The Catholic University of America Washington, D.C.

o Attended a daylong workshop to become a certified and trained peer educator by the BACCHUS networko Lead a team of 8 undergraduate students under the supervision of two Deans and conducted weekly meetings

for the group as well as attended biweekly meetings with the supervising Deans.o Crafted, scheduled and facilitated 29 active workshops educating fellow students and student organizations

about alcohol, drugs, sexual assault and the myths that surround such topics on college campuses.o Logged a total of 108 hours showcasing interactive information at a table in the student center in order to

bring the knowledge to where the students were and destroy the idea that discussing such topics is tabooo Spearheaded a collaboration with 20 campus organizations to create the “It’s on Us” campaign and video for

the Catholic University of America Community as well as to organize a campus-wide event to debut the video and provide multiple outside sexual assault prevention and intervention resources for students

o Assisted supervising Deans by working in the office during the workweek to help complete tasks and undergo any assigned projects as well keeping the website and social media pages up to date.

Page 2: BridgetTDrummResume2015

o Represented Catholic University as a student ambassador at The White House screening of “The Hunting Ground” to discuss sexual assault reporting, investigations and tactics for and the importance of creating an environment in which sexual assault survivors feel supported and comfortable on campus

Senior Research Assistant Spring & Fall 2013Dr. Marc Sebrechts, Psychology Department, CUA Washington, D.C. Decision Making Under Uncertainty Study: The purpose of this research study is to examine how responses to ambiguity and uncertainty are related to a number of decision-making characteristics

o Scheduled appointments with undergraduate students enrolled in Psychology 201 to participate in the study o Trained three fellow undergraduate students to run participants through the experimento Established standard operating procedures for researchers to use as a resource manualo Administered and facilitated each phase of the on-site experimento Captured outcomes of the study and logged into database upon completion of each participant

Clinical Services Intern Summer 2012 & 2013 Independence Blue Cross Philadelphia, PA.

o Completed clerical duties to ensure continuous workflow in the Health Resource Center by alleviating recognized pain points and allowing the floor to lower the Average Speed of Answer

o Participated in the Backpacks to Briefcases mentor program o Collaborated with other interns to promote the Live Fearless Campaign in the Consumer Marketing

Challenge and presented the group project to an executive boardo Assisted with the Electronic Data Resources Migration Project in which the electronic desk references were

updated and transferred onto SharePoint so that all employees could access the information easilyo Trained four high school interns in the Healthy Lifestyles reimbursement request processo Mentored a high school student throughout the course of her internship

Correspondence Volunteer Fall 2012 The White House Office of Presidential Correspondence Washington, D.C.

o Allowed for a channel of communication between the Obama Administration and the American people by means of handling faxes, letters, and emails from people all around the country who wished to contact the President and Vice President of the United States

o Helped foster a relationship between the White House and voters by responding accordingly to citizens’ requests for Presidential proclamations, greetings and letters of recognition on behalf of the President

o Ensured that the people’s voices were heard in the midst of the 2012 Presidential Election by answering phone calls made to the White House Comment Line and recording remarks into the system

COMMUNITY SERVICEo Relay for Life Team Member (American Cancer Society), CUA (2012-present)o CUA mission trip, Guayaquil, Ecuador, Rostro De Cristo (Spring Break 2013)o St Bernard Project Volunteer, New Orleans, LA. (Spring Break 2012)

SKILLSo Microsoft Word, Excel, PowerPoint, Access, SharePoint; Social Media (Facebook, Twitter, Blogging);

HTML (for updating web pages); SPSS