brian murphy - technology consultant

Brian MurphyEnterprise Technology [email protected] 214-736-9196 VCISShttps://www.linkedin.com/in/virtualos http://www.vcissgroup.com/home

SummaryAccomplished technology polymath and Enterprise Architect where innovation requires having holistic expert knowledge translated into consistent, agile, and repeatable designs.

I am privileged, for more than eighteen years I’ve had the opportunity to assume multiple roles; my roles range from Lead Enterprise Architect, Manager of multiple strategic teams, Leader, Mentor, Negotiator, Project Manager, Business Relationship Manager, and Director of Information Technology. Depending on the situation or project I might assume some or all of these responsibilities simultaneously. I assume whatever roles are necessary to exceed the expectations of my leadership, my team, my customers and my organization.

Implementing cutting edge technology can be difficult, and there are certain risks, as an architect, which you must be willing to endure. I’ve endured those risks and created real change.

ExperienceRobert Half Technology (Dallas, TX)January 2016 to PresentSenior Technology Consultant

- Research and propose cost effective technical solutions to address business challenges- Technology stack assessment and strategic planning- Infrastructure assessment and strategic planning- Department of Defense Secret Security Clearance- Challenged by the design of a new architecture that eliminates defects proactively - Designing solutions that predict or account for future problems to deliver low defect projects- Agile, optimized design that reduces support cost and further leverages automation- Intuitive and creative solutions to complex problems - Adept in partnering with business stakeholders, management, teams and customers to identify needs and

guide the delivery of cost-effective, high-performance information technology infrastructure

Sub-contract Appalachian Underwriters (http://www.appund.com/) January 25th, 2016 to Ongoing (Customer retained services for the year)

o W2 with Robert Halfo January 25th – February 15th (3 weeks)

Customer retained for future projects in 2016 Implemented Citrix Netscaler and decommissioned Citrix Secure Gateway on MS 2003 Implemented Citrix XenApp 7.7 on XenServer 6.5 and migrated XenApp 6.5 Farm Implemented Microsoft Remote Desktop Gateway for remote RDP to workstation that resulted

in immediate cost save by removing MSTSC from Citrix Active Directory assessment and migration strategy to move from 2003 to 2008R2 / 2012 R2

hybrid Identified configuration issues with Sites and Services, proposed remediation, implemented

remediation Assessed current hardware and proposed Cisco UCS B-series blade solution with Cisco FEX

to Cisco 6000 series Fabric Interconnect, Nexus switches, Microsoft Hyper-V for hypervisor. Assessed storage and proposed several storage options; EMC VNX and XtremIO, NetApp,

Nimble Storage Provide hypervisor analysis – final recommendation Microsoft Hyper-V based on technology

objectives

Vision Concepts Infrastructure Services Solution (VCISS) (Dallas, TX)April 2012 to Present

http://www.appund.com/

http://www.vcissgroup.com/home

https://www.linkedin.com/in/virtualos

mailto:[email protected]

Sole Proprietor – Senior Technology Consultant

W2 or 1099. Sole proprietorship established April 2012 in Dallas, TX.

DoD Secret Security Clearance – Tricare and Medicare ContractsSenior Enterprise Solutions ArchitectTechnology ConsultantW2 or 1099

20 years Information Technology focused on complete Enterprise design, architecture and implementing technology solutions to exceed business requirements while reducing the cost of ownership, increasing security, reducing administrative complexity, reduce operational cost, advanced automation, improve the end-user experience, agile infrastructure, and dynamic capacity.

Broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to repeatable end-to-end technology solutions.

- Challenged by the design of a new architecture that eliminates defects proactively - Designing solutions that predict or account for future problems to deliver low defect projects- Agile, optimized design that reduces support cost and further leverages automation- Adept in partnering with business stakeholders, management, teams and customers to identify needs and guide the

delivery of cost-effective, high-performance information technology infrastructure- Research and propose cost effective technical solutions to address business challenges- Provide guidance to IT towers on technical requirements and infrastructure needs- Proactively identify and address project risks- Operational excellence and compliance- Provide technical leadership in the organization

Sub-contract Experts Exchange (www.experts-exchange.com) 2015 to Present

- Member of Beta consultant program allowing customers to obtain “Live” support online - Approved “publisher” to online website (required committee approval)- Publications: http://www.experts-exchange.com/members/vcissgroup.html

Projects | Accomplishments

Robert Half Technology – W2 Contract (Dallas, TX)January 2015 – Present Senior Enterprise Infrastructure Architect ConsultantContract / W2 / VCISSGROUPhttp://www.linkedin.com/in/virtualos http://www.vcissgroup.com

Netscalero New design and implementationo Cisco design and implementation

XenApp 6.5 Assessment for migration to XenApp 7.7 Netscaler Documentation Netscaler Training

BlueCross BlueShield of South Carolina (Columbia, SC)April 2014 to Nov 2015 (1 year and 7 months)Senior Enterprise Infrastructure Architect Consultant

Contract / W2 / VCISSGROUPhttp://www.linkedin.com/in/virtualos http://www.vcissgroup.com

http://www.vcissgroup.com/

http://www.linkedin.com/in/virtualos



http://www.experts-exchange.com/members/vcissgroup.html

http://www.experts-exchange.com/

Notice: This Blue Cross handles 100% of Military claims in the United States and 80% of Medicare plus commercial business. This required Top Secret security clearance.

DoD Secret Security Clearanceo Tricare and Military Contracts

Netscalero Optimized Netscaler Layer 2 network architecture working with Networking Engineering to configure VLAN

with Tagging egress packets and switch port set to Trunk mode. Allowed for more visibility and control by tagging packets at Netscaler. Eliminated MAC Moves and the potential for Muted interface.

Re-design of Netscaler at Layer 2o Upgraded 12 physical Netscalers from firmware 10.1.x to 10.5.x to 11.63.16; Nine MPX 9700 FIPS 140-2

compliant. Two MPX 11500 series, one MPX 5500. o Optimized Netscalers to use SNMPV3 with SHA encryption and AES privacy key versus SNMPV2

Netscaler RSA Token 2-factor – RADIUS Authentication o Created custom “Theme” on Netscaler for purposes of two-factor authentication on specific VPN vServer for

external users only.o Coordinate with RSA and AD Team to configure RADIUS Agents on RSA Applianceo Coordinate with Networking Engineering and Firewall Team to assure Firewall rules and authentication

traffic initiates from NSIP.o Firmware 11+, Medicare and Tricare contracts.o Advanced TCP packet capture and Wireshark analysis

Netscaler Unified Gateway POC – Single Access Pointo Create single vServer 0.0.0.0 with Content Switch to internal resources leveraging a single URLo Custom portal themeo Intranet bookmarkso Clientless access

Netscaler and Wireshark Advanced Troubleshootingo Capture and analyze packet captures done in shell on Netscaler (BSD)o Analyze and discern packet patterns

Member of Exchange 2013 Migration Team Member of 2010 Sharepoint Migration Team Design and implementation of XenDesktop 7.6 proof of concept leveraging Storefront 3.0, Receiver 4.3, XenApp 7.6,

custom Citrix Policies, AD Group Policy, IE 11 Enterprise Mode (sites.xml), VMWare ESXi 5.5, Cisco UCS B series blades, Cisco Fabric Extenders, and EMC XtremIO All-Flash Array

o POC 1 – Microsoft Hyper-V 2012 R2o POC 2 – Vmware ESX 6.x

Reviewed and modified as necessary Powershell scripts for automation and reporting Design and implementation of XenDesktop and XenApp 7.6 proof of concept leveraging Storefront 3.1

o Active Directory – multiple forests and child domainso Tricare and Medicare users – dedicated forests and child domains

Design and implementation Citrix Netscaler Command Center. Design and implementation of Netscaler Insight 11.63.16 for three “Production” and one “Test” enclave. Design and plan XenApp 6.5 to 7.6 migration impacting 12,000 users Design and Implementation of SSL/TLS Enterprise PKI Design and Implementation of Microsoft IE 11 Enterprise Mode for 20,000 workstations Wrote the process step-by-step to generate a FIPS CSR Request, obtain a CER, add the certificate to Netscaler,

update the Root and Subordinate chains, bind the chains, bind the certificate to the Intermediate CA linked to the root CA, and replace the old certificate with new on the Virtual Server.

Wrote a “Lifecycle Application Lifecycle Methodology” to package all applications, upload to software repository and perform conflict analysis against existing packages and baseline.

Active Directoryo Streamlined Citrix published applications using Domain Local Groups per domaino Reduced Citrix OU complexity for XenApp and XenDesktop

Internet Explorer Enterprise Mode Project – Strategy o Consolidated 18,000 Citrix users to single XML file hosted behind DFS Share and load-balanced VIP on

Netscaler o Eliminated over 3,000 sites from Compatability Mode in Group Policy o Eliminated Internet Explorer 8 from all Citrix images to Standardize on IE 11 and Enterprise Mode

Wrote Enterprise SSL/TLS Design Best Practice

Wrote Citrix Disaster Recovery Documentation for version Citrix XenApp 6.5 then 7.6 Wrote Citrix Disaster Recovery Documentation for version Citrix XenApp 7.6 FP 2 Wrote Citrix Disaster Recovery Documentation for version Citrix XenDesktop 7.6 FP 2 Wrote Citrix XenDesktop Design Guide for version 7.6 Proof of Concept Wrote Citrix XenDesktop Design Guide for version 7.6 Pilot Wrote Citrix XenDesktop 7.6 Policy Setting and Guidelines Wrote Citrix StoreFront 3.0 and 3.1 Netscaler Integration Implementation and Best Practice Wrote Microsoft IIS 7.5 Hardening Best Practices Guide Wrote Citrix StoreFront 3.0 Hardening Best Practices Guide Wrote Citrix Road Maps for Version 7.6: Netscaler, Web Interface, StoreFront, Terminal Server Log, XenDesktop,

XenApp, Provisioning Server, Netscaler Insight, Managed Profile, Director, Command Center, APPDNA, User Profile Manager, Citrix Receiver

Department of Defense Secret Security Clearanceo Military Contractso Medicare Contracts

Contract – GuideIT (Dallas, TX)January 2014 to March 2014 Senior Enterprise Infrastructure Architect Consultant


Established virtualization technology practices utilizing;o Vmware ESXio Microsoft Hyper-Vo Citrix XenServer

Wrote Enterprise Consulting Guidelines and Best Practices Completed C2O documentation for CIO approvals Defined virtualization core service offerings Document, design Virtualization Technology and all impacted areas of the stack Document, design and implement Application Lifecycle based on proven, agile, repeatable processes Established Citrix Partnership Design and implement Office 365 Business for organization

Contract – AIG (Fort Worth, TX)December 2013 to January 2014 Enterprise Solutions Architect - Consultant


Primary hypervisor; VMware ESXi Secondary hypervisor; Microsoft 2008 R2 Hyper-V Citrix Netscaler MPX 11500, Citrix XenApp 6.5, Citrix XenDesktop 5 Created and proposed new organizational chart for 54 employees, three- phased approach to consolidate positions

at two centers of excellence – Citrix Tower. Reviewed and modified as necessary Powershell scripts for automation and reporting Review and recommend best practice Active Directory Strategy

o Strategic change to leverage GPO for Printer Mappings per Domain Local Groupo Strategic change to leverage GPO for user Drive Mappings per BU

Collaborated with AIGGS management in the development of a Global Citrix / Virtualization Framework and Strategy that provided AIGGS the necessary framework, organization, resources and governance structure to design, development, implement and maintain a service assured Citrix environment

Defined a Center of Excellence for Application Lifecycle Management and image management to create an agile framework for updating applications and images eliminating application issues and streamlining the gap between business unit applications moving to Citrix and future updates, performance testing and UAT of those applications about ongoing operations.

Collaborated with all IT Towers (horizontal and vertical) using the transparent methodology and providing an incentive to all towers with a stake in success.





Collaborated with Business Application owners to streamline onboarding of new applications by providing transparent feedback and consistent communication where existing practices deviate from defined Citrix Application Lifecycle Management Framework proposal

65 Citrix Farms worldwide, over 70 ORG ID’s, over 100 PVS XenApp images in Americas alone, 3000 applications, 30% being 16-bit applications, legacy environment consisting of Server 2003 R2 and Presentation Server 5.0 running on ESX 4.x.

Architectural oversight and approval of new XenApp 6.5 and XenDesktop 7.1 migration/ Greenfield environment. Collaboration with Citrix Consulting Services to assure best practices architecture Negotiated, reviewed, and

obtained approval for Citrix Enterprise Licensing Agreement and Citrix Enterprise Support Agreement

HCL Technologies (Dallas, TX)October 2013 to December 2013 Enterprise Solutions Architect - Consultant


Core hypervisors solutioning; • Microsoft Hyper-V• VMWare ESX• Citrix XenServer

Netscaler and BigIP internal, customer preference on consult jobs Design, and implement Citrix Virtualization Technology and all impacted areas of the stack Document, design and implement Application Lifecycle based on proven, agile, repeatable processes Document, design and implement any hardware, storage, switching, routing, and other requirements Review and approve Netscaler hardware and virtual appliance purchases

o Configure Netscaler per project Scopeo Utilize Content switch and Appflow where possibleo HA Pair or clustering per scopeo Internal process VIPs with corresponding Virtual Servers

Wrote best practices documentation for customers and internal use only Focus one customer need and translate this to a cost effective design influencing ROI, TCO, CAPEX, and OPEX Discuss and write methodologies with end state of reducing infrastructure support requirements for every team

across IT and end user/customer inherit significant improvements to procurement, access to business applications, support for multiple hardware models, zero client deployments or thin client deployments, bring your device (BYOD)

Document process and procedure with the ultimate driver being cost saves, agility, administration, quicker return on CAPEX, better TCO, and ROI numbers. Emphasis on agile methodology cost saves, architecture, and application lifecycle

Toluna (Dallas, TX)June 2013 to October 2013 Enterprise Solutions Architect - Consultant


VMware ESXi hypervisor and Microsoft 2008 R2 SP 1 Hyper-V POC: Hyper-V 2012 and XenDesktop 7. Bake-off between Hyper-V and VMWare

o Dynamic Memory allocationo RemoteFX – GPU cards installed in Dell serverso Live Migrationo Clustered Shared Volumes

Citrix Netscaler MXP 9700o Custom Content Switch with 1500 policieso Wildcard certificate bound to content switcho Custom vServer redirectso Certificate authenticationo ADFSo LDAP Authentication





Office 365 Migration o Exchange 2010 CAS Servers o Federated Serviceso SSOo Exchange 2003 cleansing/organizeo Active Directory cleansing/organizeo Powershello AD Synchronization

Mimecast Cloud Migration o Migrate from Iron Mountain to Mimecast Cloudo Organize mailboxes across storage groupso Organize dual-journaling accounts to distribution list for dual journaling during migration phaseo Configure new local Mimecast serverso Port tasks and configurations from old portal to new

Reviewed and modified as necessary Powershell scripts for automation and reporting Architect and implement XenDesktop 7 Architect and implement Provisioning Server 7 Architect and implement XenApp 6.5 Citrix XenApp 6.5 – Static XML Brokers, Data Collector, Single Zone Citrix XenApp 6.5 Gold Image for PVS Streamed Image Provide advanced administration for existing Netscaler pair, HA mode

o The heavy content switch uses for 1200 internal hosted websites or “panels.”o Complex “rules” for content switch, over 300 rules on one content switch o Heavy use of wildcard certificates

Architect and implement Netscaler 10.1 Architect and implement Insight and Appflow for Netscaler 10.1 Architect and implement FreeNAS (CIFS, SMB, NFS Emulation NAS)

Ascena Retail GroupApril 2013 to April 2013 Enterprise Solutions Architect - Consultant


Hypervisor: Hyper-V and VMWare Design, build, implement Citrix Top-of-Stack on Vmware ESX (Bake-off) Design, build, implement Citrix Top-of-Stack on Hyper-V 2008 R2 SP1 Build Citrix Provisioning Infrastructure Build new VOS Infrastructure to support Citrix Provisioning Services 6.5 Hosting DHCP and TFTP services Citrix XenApp 6.5 – Static XML Brokers, Data Collector, Single Zone Citrix XenApp 6.5 Gold Image for PVS Streamed Image Netscaler 200 HA Pair VPXs’ for load balancing of Citrix Services Processes

o XML XenAppo XML XenDesktopo TFTP Server (offloaded from PVS Servers)o Storefront VIP o ICA Proxy VIP

Migrate Published Applications, dependencies, binary installs, multiple Oracle Instances, ODBC dependencies (registry), multiple Dot Net versions: from 2003 32 bit to 2008 R2 64 Bit 6.5

StoreFront Server 1.2 Configure Web Interface and Storefront for secure access to Citrix 6.5 Farm using F5 (BIG-IP APM Secure Proxy) Build Storefront Infrastructure and integrate with F5 Provide training real-time while being shadowed using Vsphere console Complete documentation provided for Help Desk, Operations, and Architecture

First Data (Englewood, Colorado)October 2012 to December 2012 (3 months)



Enterprise Solutions Architect - Consultant


Secret Security Clearance VMware ESXi hypervisor with View top of stack Design Large scale deployment of Citrix Netscaler SDX (replaced F5) Design VDI solution utilizing POD design and NAS share versus Fiber Channel

o Centralized, agile, VOS (Virtual Operating System (VDI)) solution with local HA, using no Fiber Channel with end state goal to eliminate cost of dual-HBA, FC fabric costs, utilizing POD design and NAS only with NFS for VDISKS store and CIFS NAS for 30,000 users

o Bake off between XenServer and ESXi and Hyper-V Streamline procurement process and IT Security Fulfillment process Address disproportionately high number of tickets to user ratio Provide input for low cost, efficient way for users to access existing View environment consisting of unmatched

hardware, shared and private mode images utilizing EMC thin provisioned storage – Microsoft RDS Gateway Development support for virtual business application, virtual operating system, virtual lab for developers with ability

to self-provision from hosted templates, set time constraints

American Airlines (Dallas, TX)May 2012 to October 2012 (5 months)Enterprise Solutions Architect - Consultant


Microsoft Hyper-V shop with Citrix Top-of-Stack (TOS) Virtual Netscaler 1000 appliances and Cisco, BigIP F5 DMZ Citrix SME requested by way of referral to assess current VOS solution and provide alternative recommendations

focused primarily on CAPEX, ROI, TCO, and OPEX Citrix SME requested to assess existing Microsoft Hyper-V and XenDesktop (no XenApp) Assess backup / DR strategy – existing strategy consisted of SCCM full image backups of Determine cause for daily VDISK corruption issues. 4 PVS servers, 4 LUNS, FC connected. Determine cause of unusually high XenDesktop SQL IOPS with SQL being a stand-alone server, brick backup. Production implementation and any test/development allocations owned by the outsourcer, 4 weeks to get 4 VOS’s Customer presenting write cache to the image and add-on drive Customer template also includes “boot.iso” with static IP Considered several solutions such as CSV – cluster storage volumes versus single NFS Volumes for PVS and

dedicated write cache. Presented XenServer as an alternative being both supports native VHD format but eliminate CSV for standard NFS

LUN Customer leveraged 4 PVS servers with 4 PVS LUN's attached by FC to each server. Customer utilized VMM for brick backups; recommendations included local redundancy by creating an SQL 2 node

cluster and split between physical hosts, wrote cache on shared dedicated storage with HA mode enabled on PVS and moving VDISKS to share NFS storage for HA on desktops.

Dell (Plano, TX)December 2010 - April 2012 (1 year 5 months)Enterprise Solutions Architect - Consultant

Provided proof of concepts utilizing XenServer, Hyper-V and VMWare. Final solution implemented on VMWare ESX Responsible for VDI architecture design about virtualized desktop solution that provides streamlined and secure

access to the multi-tenant customer’s line of business applications Leveraged a combination of complex technologies to design and implement:

o XenApp for application delivery, XenDesktop for the virtual desktop, o Provisioning Services for virtual desktop delivery, Citrix Edgesight for troubleshooting and trending analysis,

leveraged monitoring for core infrastructure and reportingo XenDesktop Director for Help Desk (real time data for VDI and shadowing support), custom server hardware

design utilizing custom Dell hardware, advanced storage solution specific to virtual desktop design, multiple





hypervisor support (XenServer or VMWare or Hyper-V)o Citrix Web Interface (client access)o Citrix Netscaler (Load balancer + Citrix Access Gateway)o Citrix Branch Repeater (WAN acceleration for ICA)o custom user profiles strategyo custom user data strategyo Custom Group Policy strategy

The solution was a paradigm shift in how the customers leveraged their desktop technology and accessed their LOB applications.

o This solution simultaneously drove down cost from a CAPEX and OPEX perspective. o The ultimate goal was to drive down costs of managing desktops and customer applications by centralizing

both the desktop and application management while maximizing economies of scale of the hardware to maximize the customer's return on their investment.

Design multi-tenant solution, initial customer 50,000 seats. Solutions consisted of Dell Blades, Juniper Switches, Dell EqualLogic iSCSI Storage, Netscaler, F5

o Designed 800 users "PODS" that allowed for mix of persistent and shared desktop and high flexibility o Designed a solution for agility, PODS pre-built and added as needed with N+1 designo Documented and implemented Application Lifecycle Management Framework to enforce standards o Implemented streamlined application packaging process using MSI Technology o Proved where XenApp Hosting had the highest yield and lowest cost when combined with XenDesktopo Designed a Central Delivery Zone with Advanced AD design allowing 1-way customer initiated trusts to

access resourceso Complex and secure MPLS Design combined with Delivery Zone and Storage Matrix and Netscaler SDX for

dedicated customer traffico Created an escalation path from Tier 1 to Tier 4o LiquidWare UX Reporting

Negotiated rate with Liquidware, design and implemented Liquidware UX and Profile Unity Authored advanced reports in UX and created multiple delivery methods Reports proved significant difference between VDI Installed applications versus XenApp hosting Cost analysis for XenApp hosted applications using Provisioning Server technology significantly

lower cost Worked with monitoring team to establish baseline monitoring, service monitoring, and event log

driven monitoring o Wrote Help Desk Troubleshooting Guideo Wrote Citrix Operations Manualso Trained new hires, assisted with hiring process

Ally Financial Inc. (Lewisville, TX)May 2010 - December 2010 (13 months)**** Promotion ****Role 1: Senior Enterprise ArchitectRole 2: Manager of SQL Application Support Team Role 3: Manager of Citrix Enterprise Service Offering Role 4: Manager of Enterprise Monitoring and Alerting

Unique opportunity to expand management responsibilities by adding a third team of highly dedicated senior engineers and a critical service offering of Global Systems Management.

Despite extreme changes to culture, severe economic difficulties, drastic budget cuts, 7 layoffs in 2 years – my teams remained focused on servicing the customer and our service levels never diminished

In some cases, service levels improved. Historically, these teams have been critical to the organization multiple data center consolidations, infrastructure

streamlining, and implementation of critical revenue generating business projects. Assumed responsibility for the Application Support team – a critical team to the organization.

o The Application Support team was born out of the necessity of SOX legislation and separation of duties. o Provides all the production updates to all the critical SOX application databases running on Oracle & SQL

Built a geographically dispersed, cross-disciplined, and highly motivated and customer driven team Remained focused on servicing the customer, and our service levels have remained undiminished.

Continued to expand VDI, Application Support, and Monitoring services - reducing TCO (CAPEX and OPEX) with each successful project.

Partner with other critical teams to support an environment of 5,000+ servers and 20,000+ geographically dispersed

customers, vendors, and consultants. Streamlined processes, created a top-notch “team brand” with precise vision and goals – helped drive down IT costs

to the tune of 1 billion dollars.o Bank Holding Company Initiativeo Rebranding Initiative to RESCAP o Rebranding Initiative to Ally Financial

Netscaler MPX 9700’so Secure Gatewayo Content Switcho X-Forwarded-For

GMAC Projects - Exchange MigrationsFebruary 2003 to December 2010

Contributed as to design, architecture, implementation planning, documentation, project management Exchange 5.5 to 2000 Exchange 2000 to Exchange 2003 Exchange 2003 x32 to 2003 x64 Server 2008 R2 - Exchange 2003 to Exchange 2007 Server 2008 R2 SP1 x64 - Exchange 2007 to Exchange 2010 Server 2008 R2 SP1 x64

GMAC ResCap (Lewisville, TX)January 2006 - January 2009 (3 years)

Role 1: Senior Enterprise ArchitectRole 2: Manager of SQL Application Support Team Role 3: Manager of Enterprise Monitoring and Alerting

The team continued to expand VDI, SBC, Application Support and Monitoring services - reducing TCO (CAPEX and OPEX) with each successful project.

A key player in consolidation and integration efforts provide architectural insight for business and infrastructure initiates.

Services offered including Citrix Presentation Server, XenServer, XenDesktop, application hosting and streaming, Citrix AGEE SSL VPN technologies.

My goal was to provide a cost effective solution to the organization that allows secure access to any business application from any geographic location.

My team provided these services for 8000 Citrix users worldwide including India, Singapore, Jamaica, Philippines, Mexico, Canada, and multiple states within the US.

Lead architect for numerous data centers migration initiatives. Lead architect to assist business application development teams to resolve application issues. Lead architect to “Application Hosting Services”. Netscaler MPX 9700’s

o Secure Gatewayo Content Switcho X-Forwarded-For

Major Projects: o [October 2007,] lead architect – “Enterprise Server Consolidation Project” & “TSC Network – India” o [November 2007], lead architect – “Citrix Consolidation Project. o [January 2008], lead architect – “Shady Oak Data Center Consolidation. o [February 2008], lead architect – “OneQRM Project”. o [March 2008], lead architect – GMAC FS QRM Project” (First co-hosting project for ResCap). o [April 2008], lead architect – “Terminal Server Gateway Implementation”. o [May 2008], lead architect – “Citrix x64 Migration. o [June 2008], lead architect – “Citrix XEN Desktop Implementation” & “Citrix Access Gateway Enterprise

Implementation” & “GMAC FS BPO Project”. GMAC ResCap – Merger between RFC & GMACM, January 2007

o 3,500 + server environment, geographically dispersedo 20,000 + geographically dispersed user communityo Key player in consolidation and integration effortso Provide architectural insight for business initiativeso Provide architectural insight for infrastructure initiatives

October 2007 – Lead Architect Enterprise Systems Consolidation Project Plano Primary objective of to streamline operations across all areas of technologyo Key member of Enterprise Consolidation Architecture Review Committeeo Identified numerous cost saves and cost avoidance situationso Areas reviewed; Citrix, The web, F5, ISA, Exchange, VMware, AD/WINS/DHCP/DNS/F&P, A/V, SQL,

Patching November 2007: Consolidate multiple Citrix farms

Citrix: 2200+ concurrent sessions, 6500 subscribers Citrix: Streamlined TS and Citrix license model

Collapse of several license strategies into single enterprise solution Consolidation of licensing to centralized license solution

Citrix: Successful migration to P 4.5 RO1 (DEVL, MODL, PROD) Upgrade to farms at multiple sites Upgrade all environments; DEVL, MODL, PROD

Citrix: Successful migration to Web Interface 4.6 Collapse multiple WI to single instance

Citrix: Implementation of advanced MSI packaging tools and techniques January 2008 – Lead architect in Data Center Consolidation Project Plan

o Primary objective to migrate applications from Minneapolis Data Center to Lewisville, TXo Identified by senior management as lead architect for numerous data center migration initiativeso Identified as lead architect to assist business application development teams to resolve application issues o Proposed strategy to streamline remote access for third party outsourcers (business processes)o Proposed strategy to streamline remote access for IT Support and the business customer communityo Identified and proposed several costs saving initiatives o Lead architect for multiple business and infrastructure sub-projects

April 2008: Successful implementation of Terminal Server Gateway 2008 Streamlined access to remote desktops Cost save about Citrix licensing versus Terminal Server licensing

May 2008: Successful implementation / migration x64 Windows and Citrix Migrate 32 Bit applications to 64 Bit environment Maximize economies of scale (# of users per server) Significantly reduced data center footprint thereby reducing annual costs to the organization

June 2008: Successful implementation of AGEE and XEN Desktop Install and configure Access Gateway Enterprise Edition

Implement SSL VPN capabilities o Split tunnelingo Split DNSo Local LAN Access

Install and configure XenDesktop Desktop Delivery Controller Citrix Provisioning Server Citrix XenServer

Committees:o Member of “Windows Architecture Review Committee”. o Member of “Enterprise Backup and Disaster Recovery Committee”.

GMAC FS Mortgage – EDS Contract (Lewisville, TX)September 2003 - January 2006 (2 years 5 months)Role 1: EDS Team Leader (**Promotion)Role 2: Citrix Architect

EDS Technical Team Lead for 22 senior engineers. Responsible for a team that supports 10,000+ users. Responsible for a team that supports 1000+ Windows Servers. Hiring Manager for Dallas, TX Hiring Manager for Horsham, PA Expert knowledge in Change Management, Sarbanes Oxley, and Facilitation techniques. Lead architect for Citrix application hosting solution. Member of Active Directory Migration Team Member of 2003 Exchange Migration Team Member of 2005 Technology Refresh Team Member of Data Center Migration Team – Horsham, PA to Lewisville, TX.

Member of Data Center Migration Team – Cosa Mesa, CA to Lewisville, TX. Member of Data Center Migration Team – Waterloo, IA to Lewisville, TX. The primary contributor to “Windows Engineering Playbook”. Recipient of multiple IT Superstar Awards and Customer Service awards. Team Leader of Windows Systems Engineering

o Team responsible for core OS server support of 800+ Windows serverso Geographically dispersed Team and server environmento Team responsible for Windows Change Management processeso Team responsible for ISO security scanso Team responsible for SOX auditso Team responsible for core support and administration of Citrix

EDS Technical Team Lead for 22 senior engineers. o Lead people to achieve organizational objectiveso Lead people to achieve personal goals and aspirations o Directly responsible for the team that supports 10,000+ users.o Directly responsible for the team that supports 800+ Windows Servers.o Highest level of escalation for technical issues

Hiring Manager for Dallas, TX, and Horsham, PAo Interviewed and hired 12 senior engineerso Hosted environment training classes to expedite ramp-up time

Expertise in Change Management, Sarbanes Oxley, and Facilitation techniques. Lead architect for Citrix application hosting solution

o Citrix: Successful migration to P 4.0o Citrix: Successful migration to Web Interface 4.2o Citrix: Successful implementation of network application hosting solutiono Authored corporate Citrix standards documentation & training materials

Member of Active Directory Migration Team o Migration of 2000 to 2003 AD

Member of 2003 Exchange Migration Team o Migration of Exchange 5.5 to 2000

Member of 2005 Technology Refresh Team (technology and server consolidation initiative) Member of Enterprise Backup and Disaster Recovery Team Member of Data Center Migration Team – Horsham, PA to Lewisville, TX

o Migrated several hundred servers and applications to primary data centero Consolidation to shared architectures reduced cost and streamlined efficiency

Member of Data Center Migration Team – Cosa Mesa, CA to Lewisville, TXo Migrated several hundred servers and applications to primary data centero Consolidation to shared architectures reduced cost and streamlined efficiency

Member of Data Center Migration Team – Waterloo, IA to Lewisville, TXo Migrated servers and applications to primary data centero Consolidation to shared architectures reduced cost and streamlined efficiency

Member of ‘Windows Architecture Review Committee.”o Review architecture for business and infrastructure projectso A major contributor to “Windows Engineering Playbook.”

Recipient of multiple IT Superstar Awards and Customer Service awards. Lead architect for Citrix application hosting solution

o Citrix: Successfully consolidated 400+ applications to dateo Citrix: 1200+ concurrent sessions, 4000 subscriberso Citrix: Streamlined TS and Citrix license modelo Citrix: Successful migration to P 4.5 R01 (GMACM)o Citrix: Successful migration to Web Interface 4.6o Citrix: Implementation of advanced MSI packaging tools and techniqueso Citrix: Utilize ESX Server for development and proof of concepts

2005 - Lead Architect Data Center Migration Project Plan (Cosa Mesa, CA; Waterloo, IA; Horsham, PA)o Three data center consolidations; Cosa Mesa, CA; Waterloo, IA; Horsham, PA to Lewisville, TXo Identified as lead architect for data center migrationso Identified immediate cost saves and costs avoidance opportunities about Windows platformo Identified immediate cost saves and costs avoidance opportunities about SQL platformo Identified immediate cost saves and costs avoidance opportunities about business applications

o Result, migrated 1400+ systems to 800, drastically increasing operational efficiency Key Member of Windows Architecture Review Committee

o Review architecture for business and infrastructure projectso Provide architectural insight for business initiativeso Provide architectural insight for infrastructure initiatives

Netscaler MPX 9700’so Secure Gatewayo Content Switcho X-Forwarded-For

Committees:o Member of “Windows Architecture Review Committee”. o Member of “Enterprise Backup and Disaster Recovery Committee”.

Insource Technologies – GMAC FS Mortgage (Lewisville, TX)February 2003 - September 2003 (8 months)Technology Consultant

Initially hired to implement Citrix Farm and migrate applications Successfully designed and implemented Citrix Metaframe XP application hosting solution. Designed and implemented Citrix web portal and access gateway solution. Authored Citrix implementation project plan. Authored Citrix Standards and Policies Manual. Implemented test and proof of concept environment utilizing VMWARE Technology. Addressed interoperability issues between multiple legacy domains and Native Mode AD. Authored Citrix troubleshooting documentation and trained help desk employees. Successfully implemented packaging methodology. Scripted unattended installs using Altiris Rapid Deploy. Assisted with Active Directory migration from Windows 2000 to Window 2000. Assisted with DNS restructure, 250 secondary zones to AD integrated. Assisted with Microsoft licensing issues and Citrix is licensing issues. Netscaler MPX 9700’s

o Secure Gatewayo Content Switcho X-Forwarded-For

Carter BloodcareDirector of Information TechnologyNovember 1998 - February 2003 (4 years 4 months)

Selected to serve as a member of HIPAA Steering Committee and Risk Analysis Team. Selected to serve as a member of CBC Focus Committee. Selected to serve as HIPAA Officer – Information Security. Designed and implemented cost restricted enterprise security solution

o Cisco PIX Firewall with sys loggingo Sophos Antivirus, server, and cliento Sybari Antigen for Exchange, A/V, and filterso Computer virus newsletter and education o Conducted privacy and computer security training classeso Authored security policies and procedures documentation o Meticulously monitored, reviewed and enforced written policies and standards.

Designed and implemented Active Directory 2000o Migrated multiple master NT 4 domains to Active Directory o Addressed multiple legacy application issueso Migrated DNS from Unix platform to AD integratedo Exchange 5.5 and OWA

NT 4 server to 2000 server migrationo Orchestrated the migration of all NT 4.0-based systems to Windows 2000 Servero Coordinated with Applications support to update ADP, Kronos, and other Software packages o Reduced total server count resulting in immediate cost savings to organization

Designed and implemented Citrix Metaframe XP o Successful upgrade from Citrix Metaframe 1.8 on TS 4.0o Successful upgrade from TS 4.0 to Server 2000 platform

o Successful upgrade to Citrix NFUSE Classic Web Portal and CSG o Successful implementation of thin-client for branch sites resulting in immediate cost savings

Data center operations responsibilityo Network design and maintenanceo Disaster recovery/business continuityo Strategic and tactical planning in regards to hardware, software and budgeto Environmental controls and documentationo Manage vendor relations for all vendors providing service or support to data center production systems

2001 Data Center Migration (Dallas to Bedford, TX)o Relocation of Dallas Data Center to Bedford Data Center. o Authored 200-page migration plano Completed this cost saving project on time and $14,000 under budgeto Addressed several obstacles related to power, space constraints, cabling, and network capacity

Improved standard data center operations procedures and processes, and drive ongoing data center design per overall

Reduced operating costs of managing websites by voluntarily setting up and managing three web servers and multiple company websites in-house. Established policies and procedures to ensure the integrity and security of websites.

Played a pivotal role in developing, implementing and maintaining organizational information systems to ensure adherence to HIPAA network security and information privacy rules.

Enforced change management policy for all production systems within the data center. Manage vendor relations for all vendors providing service or support to data center production systems.

Enhanced infrastructure, security and OWA (Outlook Web Access) access by spearheading a migration to Exchange 5.5 and implementation of Outlook Web Access for remote email access.

Key player regarding the implementation of an online "Interactive Website for Blood Banks". The web site offers blood donors the option of signing up online to donate blood.

Improved access to information while dramatically reducing costs and paper usage by implementing an XML-based "Online Document Management System" (CBC Docushare) from scratch. The system is used to manage Standard Operating Procedures corporate wide.

Responsible for capacity and performance planning worked to develop and standardize documentation procedures as it pertains to CBC Docushare. Authored in-house training materials for CBC DocuShare system. Perform all training as it pertains to CBC Docushare.

Designed and implemented cost-effective enterprise security solution. Designed and implemented cost-effective Citrix and thin client solution for remote branch offices. Planned and coordinated data center consolidation from Dallas, TX to Bedford, TX. Designed and implemented Windows NT 4 with Exchange 5.5 infrastructure and migrated from Novell.

Southwest Securities (Dallas, TX)Financial AdvisorSeptember 1993 - November 1998 (5 years 3 months)

Executed trades in the equity (stocks), mutual fund, and options markets (NASD, NYSE, OTC). IPO Specialist. Options Specialist. Authored and distributed monthly investment newsletter Reviewed corporate annual reports, 8K’s, 10K’s, 10Q’s • Researched information about the market in domestic or

foreign equities, securities and government stocks Provided appropriate advice to private clients, by phone, or direct contact Managed and reviewed portfolios. Series 7 Licensed, NASD license for general securities representative. Published interview in Dallas Business Journal, November 1997 (Reference: http://tinyurl.com/yzadexr) focused on

REIT – one of our primary investment methodologies at the time. REITs were but one of the many investments options that were researched and provided to our customers

Executed trades in the equity (stocks), mutual fund, and options markets (NASD, NYSE, OTC). Analyze financial reports and provide feedback to clients. Researched information about the market in domestic or foreign equities, securities and government stocks Provided appropriate advice to private clients, by phone, or direct contact • Managed and reviewed portfolios. Series

7 Licensed, NASD license for general securities representative The first year brought in 12 million in new assets. Sold to H&R Block September 1999

brian murphy - technology consultant

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