BRENDA WOODS401 North 6th Ave.

Maywood, IL 60153708-344-4106

pattysugar43@aol.com

PROFESSIONAL SUMMARY

Customer-focused, self motivated, well organized professional with extensive background in customer service and all types of office work. Known as a quick learner who easily bridges the gap between the customer’s needs and effective solutions with proven success. A skilled negotiator who can resolve complex situations, delivering solutions that enhance customer relationships.

PROFESSIONAL EXPERIENCE

Solid Tooling Innovations Mar. 2013 - Present (Previously Atlas Die, LLC) Sep. 2006 - Mar. 2013 (Previously Gardall Mfg.) Aug. 1987 - Sep. 2006

A rotary tool & die company for label printing presses.

CUSTOMER SERVICE REPRESENTATIVE / OFFICE ADMINISTRATORPosition entails communicating and interacting with customers, either independently or within a team environment, to provide effective solutions and meet customer expectations.

Organized and processed all new custom rotary die orders. Designed and developed custom projects for customer as needed. Provide quotation all new and retooled dies Scheduled production to meet customer’s expectations and delivery

schedule. Provided cost effect purchasing solutions while maintaining quality levels Acquired experience in accounts receivables (Quick Books) Skilled in developing working relationships with new customers. Compiled and reported on the C-A-R (Corrective Action Report) Models

which enabled the company to save over 10% annually on average.

REFERENCES AVAILABLE UPON REQUEST