brenda canterbury - resume

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Brenda Canterbury 5645 Fossil Ridge Road Sanger, TX 76266 Telephone: 940-206-3966 Email: [email protected] 05/12/2014 to Present Argus Services Corporation (“Argus”) Telephone: 214-459-2000 811 S Central Expressway, Suite 440 Richardson, TX 75080 Director of Operations Responsible for all daily operations at Argus: physician credentialing, medical bill review, telephonic case management, utilization review services and training, while serving Argus customers beyond their expectations 08/30/1995 to 03/29/2012 Texas Healthcare Foundation (“THF”) Telephone: 800-716-6777 1267 FM 407, Suite 105, Lewisville, TX 75077 Director of Operations 2002 to 3-29-2012 Responsible for all daily operations at THF: medical bill review, claims management, training, integrating Management Information Systems, while serving THF customers beyond their expectations Claims Management Supervisor 1999 - 2002 Supervised and trained Claims Examiners who managed work-related injury claims for Nonsubscriber customers and ensured all Claims Examiners provided superior service to all customers, businesses and persons with whom THF had contact Claims Examiner 1996 - 1998 Managed claims for Nonsubscriber customers Marketing Support 1995 - 1996 Developed sales leads, set appointments and assisted THF marketing representatives 1990 to 1995 The CAMIS Group / Group Marketing International Office Manager Insurance agency customer service, proposals, insurance quotes and accounting 1989 to 1990 MCTA Trucking Company Office Manager Trucking company customer service, accounting, insurance and licensing 1986 to 1989 Canterbury Excavating Company

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Page 1: Brenda Canterbury - Resume

Brenda Canterbury5645 Fossil Ridge Road

Sanger, TX 76266Telephone: 940-206-3966

Email: [email protected]

05/12/2014 to Present Argus Services Corporation (“Argus”) Telephone: 214-459-2000811 S Central Expressway, Suite 440Richardson, TX 75080

Director of Operations Responsible for all daily operations at Argus: physician credentialing, medical bill review, telephonic case management, utilization review services and training, while serving Argus customers beyond their expectations

08/30/1995 to 03/29/2012 Texas Healthcare Foundation (“THF”) Telephone: 800-716-67771267 FM 407, Suite 105, Lewisville, TX 75077

Director of Operations 2002 to 3-29-2012 Responsible for all daily operations at THF: medical bill review, claims management, training, integrating Management Information Systems, while serving THF customers beyond their expectations

Claims Management Supervisor 1999 - 2002 Supervised and trained Claims Examiners who managed work-related injury claims for Nonsubscriber customers and ensured all Claims Examiners provided superior service to all customers, businesses and persons with whom THF had contact

Claims Examiner 1996 - 1998 Managed claims for Nonsubscriber customers

Marketing Support 1995 - 1996 Developed sales leads, set appointments and assisted THF marketing representatives

1990 to 1995 The CAMIS Group / Group Marketing International Office Manager Insurance agency customer service, proposals, insurance quotes and accounting

1989 to 1990 MCTA Trucking Company

Office Manager Trucking company customer service, accounting, insurance and licensing

1986 to 1989 Canterbury Excavating Company

Administrative Assistant Trucking company customer service, accounting, insurance and licensing

1972 to 1978 Central Bank & Trust Company

Teller Motor bank and lobby

LicensesTexas Department of Insurance Licenses

General Lines Agent since 4-22-1996Life, Accident, Health & HMO since 7-17-1996

Property and Casualty since 4-22-1996Adjuster - Workers’ Compensation since 6-2-1998

Notary Public, State of Texas

English speaking only