bpm100 business process management with sap netweaver ce overview and outlook.pdf
TRANSCRIPT
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BPM100 Business Process Management with SAP NetWeaver CE: Overview and Outlook
Wolfgang Hilpert, SVP, SAP NetWeaver
BPEM, SAP AGThomas Volmering, Director, SAP NetWeaver
BPM PM, SAP AG
September, 9th
2008September, 11th
2008
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SAP 2008 / SAP TechEd 08 / Page 2
Disclaimer
This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.
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SAP 2007 / Page 3
1. Why should you care about SAP Netweaver Business Process Management?
2.Bus
iness Process Management unveiled2.1
SAP NetWeaver
BPM
2.2
SAP NetWeaver
BRM2.3
Demo
3.Roadmap and Summary3.1
Roadmap
3.2
Conclusion
Agenda
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What is SAP NetWeaver Business Process Management (BPM)?
NEXT GENERATION BUSINESS PROCESS MANAGEMENT Support a model-driven approach to managing
business processes throughout their lifecycle Enable rich collaboration between business and IT Provide a state-of-the-art user experience for
business process participants
Goals
VALUE PROPOSITION Define a common business process layer for describing and
observing business processes Provide the BPM suite of choice for SAP customers Extend the reach of BPM technology to enable completely new
scenarios like collaborative process interaction
Value add
SAP 2008 / Page 4
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Manage Enterprise Business Processes Step 1: Application
Core
Processes
SAP 2008 / Page 5
Application Core Processes
1 Define & Standardize core business processes Leverage packaged Business Applications Adopt service-enabled industry-specific best practices
SRM SCM ERPPLMCRM Non-SAP
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SAP 2008 / Page 6
Integrate
Compose
2 Compose new innovative business process extensions Integrate and extend core business processes Services enablement - provisioning and consumption
SAP Business Suite
SRM SCM ERPPLMCRM
Manage Enterprise Business Processes Step 2: Composite
Business Processes
Non SAP
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SAP NetWeaver Business Process Management Embedded in SAP NetWeaver
Composition Environment
Comprehensive process management
Unifying human and system automation processing steps
Business Process is more than just service orchestration
Composition of event-driven processes
Seamless combination of service, event and human task
Enterprise services consumption
Tightly integrated with native Business Rules Management
Benefits of an integrated composition environment
Model-driven development
Integrated toolset
Out-of-the-box ESR integration
Lifecycle management
Process Server
ProcessComposer
ProcessDesk
ProcessDesk
SAP NetWeaver Business Process Management
SAP 2008 / Page 7
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Key Process Meta Model Concepts
Process Process ContextContext
RulesRules
WorkflowWorkflow& Task& Task
Create ClaimCreate Claim
Analyze Analyze Budget Budget ImpactImpact
Analyze Analyze Resource Resource
ImpactImpact
WorkflowWorkflow& Task& Task
Create ClaimCreate Claim
Analyze Analyze Budget Budget ImpactImpact
Analyze Analyze Resource Resource
ImpactImpact
UIUIUIUI
DataData
EventEventOut Out of of
stockstock
ProductProduct
15 min15 min
RepleReple--nishnish--mentmentorderorder
Out Out of of
stockstock
ProductProduct
15 min15 min
RepleReple--nishnish--mentmentorderorder
RolesRoles
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Business Process Management for Composite Business Processes
Process Server
ProcessComposer
ProcessDesk
ProcessDesk
Rules Engine
RulesComposer
ProcessDeskRules
Management
Characteristics Graphical modeler based on BPMN
Eclipse-based
Support key process concepts (workflow, event, task, context, roles, UI) throughout their lifecycle
Combine human interaction and system integration in one model
Direct path from business view to process execution
Nothing lost in translation
Dynamic role-based views
Single active model
Flexible execution
Business Rules Management
Embedded rules in process to drive process agility
SAP 2008 / Page 10
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SAP NW BRM & SAP NW BPM Integration Overview
Rules in BPM Some Use cases
Complex rule based decisions (Pricing, Credit Decisions etc.)
Responsibility determination ( Rule based Task Assignment)
Recognition of business events Routing rules (Receiver Determination) Parameter thresholds & tolerance (constraint rules)
Many Ways to Model Rules
Model with Rules Composer & use as a rules service Model in the context of a business process
And, Many Ways to Integrate
Rules services through an automated activity Use rules as mapping transforms Use rules through EJB functions Use rules from human-task user interfaces Use rules as gateway conditions
Rules Engine
RulesComposer
ProcessDeskRules
Management
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SAP 2008 / SAP TechEd 08 / Page 12
DEMO
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Personas Across the Enterprise
Business
IT
Design collaboration vertical
layers of abstraction
horizontal
multi-design user support
threaded model discussions
model differencing
Business Process Experts (BPX)
Business/IT waterline
Business User
Executive
Business Manager
Info Architect (IA)
Application Architect
IT Admin Application Consultant
IT Services Developer
IT Developer
Hard Core
Business Expert
Business Analyst (BA)
Process Architect (PA)
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Multiple Views on Business Processes
LoB
Manager
Process Architect
Business Analyst
Major phases
KPI Dashboards
Analytics
plus
Task sequences
Parallelism
plus
Task & Business Event
Business rules
Business entities
plus
Task & event details
Business rule details
Business object details
Exception handling
Executive
Business drives processes management
Business affects process change within IT sandbox
Design collaboration improves process quality and design productivity
Discoverability from IT to business
Structured requirements from business to IT
Design on several level of abstraction driving towards executable models
Business drives processes management
Business affects process change within IT sandbox
Design collaboration improves process quality and design productivity
Discoverability from IT to business
Structured requirements from business to IT
Design on several level of abstraction driving towards executable models
SAP 2008 / Page 14
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Evolution towards a Common Process Layer
SAP 2007 / Page 15
Design Collaboration COMMON PROCESS LAYER
Common Process Layer Comprehensive Business Process Management across core and extensions Design time for all process layers Extending application core processes One model, different views for different personas Common monitoring, lifecycle management and process performance management
KPI Monitoring
Conceptual Model
Specification Model
Execution Model
Executive
Architect
Analyst
LoB
Extension Points
Composition
Integration
SAP Business Apps
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wScreenshot: Business Analyst view
SAP 2008 / SAP TechEd 08 / Page 16
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Customer Adoption of CE 7.1.1 in BetaThe Design Partner Council Customers
Mission: Deeply engage in long-term relationship with a small number of key stakeholders (depth over breadth)Validate goals, concepts and technology throughout entire software life-
cycleCollect detailed scenarios as input into the development processLearn and be inspired by organizations willing to invest time and effort in the
SAP NetWeaver
BPM vision
Member value proposition: Close relationship with the development and Product Management team that results in:
Influencing SAPs
roadmap
Influencing SAP NetWeaver
BPMs
feature investment
Technical support from the product teamOpportunity to meet and learn from other participantsParticipation in related programs such as early adopter pilot, beta etc.
GALAXY Design Partner Council Mission Statement
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React flexibly to local business needs - support localization of global SAP Business Suite roll out for Coke bottlers
Easy implementation of rules in business processes -
change business rules fast and flexibly and even without coding
Germanys Coca-Cola bottler Considers SAP NetWeaver BPM to support future BPM vision
Faster process innovation cycle implement innovate new business processes on top of SAP Business Suite
We expect that SAP NetWeaver BPM will help to significantly reduce the time to implement new and change existing business processes.
Alexander Grobe Manager Innovation and
Enterprise Architecture
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Selected scenario: Requesting, procuring, and paying of external service staff for promotional activities (~2.500 requests in Germany per year)
Criteria for selected scenario: Cross functional process executed inindividual sales centers
Shortcomings of current situation: Time-consuming and inefficient excel and email-based process
Benefit of new process: Improved process efficiency by using clearly defined process flows while leveraging SAP standard components.
Example: Promotion Crew Request Process implemented by CCE during SAP NetWeaver BPM pilot program
We plan to embed the SAP NetWeaver BPM approach into the localization process of Coke One* in Germany.
*Coke One is the global BPM and SAP template of The Coca-Cola System.
Dr. Leo Schmidt Program Manager
Coke One Implementation
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Summary
SAP NetWeaver Business Process Management (BPM)SAP NetWeaver Business Rules Management (BRM)
Executable rule based business process model Immediate execution speeds time to value Business rules management embedded Built-in efficiencies via Enterprise Services Repository Available with SAP NetWeaver Composition Environment
Extending application core business processes SAP / Non-SAP Web Service connectivity
Evolution towards a common process layer
SAP 2008 / Page 21
Process Extensions
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SAP 2008 / SAP TechEd 08 / Page 22
What do I do now?
Related Workshops/Lectures at SAP TechEd 2008BPM160
Building Your Own Composite Business Processes From Scratch With
SAP NetWeaver
BPMBPM200 -
End-to-End BPM: A Hitchhiker's Guide to the Next LevelBPM262 -
How to Use Business Rules With Business Process ManagementBPM360 -
Modeling a Business Process Using SAP NetWeaver
BPM and SAP NetWeaver
CE 7.1.1 EHP1BPM260 -
The ABC's of Modeling and Using Business Rules in SAP NetWeaver
CEBPM262 -
How to Use Business Rules With Business Process Management
SAP Public Web:SAP Developer Network (SDN): Business Process Management (BPM)https://www.sdn.sap.com/irj/sdn/nw-bpmBusiness Rules Management (BRM)https://www.sdn.sap.com/irj/sdn/nw-rules-management
Business Process Expert (BPX) Community: www.bpx.sap.com
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Thank You!
SAP 2008 / SAP TechEd 08 / Page 23
Beta Program
Ramping up from early influencers to broader adoption
Beta 2.0 available as of August 2008
Fast track to ramp up program planned as of December 2008
Get Your Trial Version on SDN!
Available for pre-order! www.sap-press.com
Available for pre-order! www.sap-press.com
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SAP 2008 / SAP TechEd 08 / Page 24
SDN Subscriptions offers developers and consultants like you, an annual license to the complete SAP NetWeaver platform software, related services, and educational content, to keep you at the top of your profession.
SDN Software Subscriptions: (currently available in U.S. and Germany) A one year low cost, development, test, and commercialization
license to the complete SAP NetWeaver software platform Automatic notification for patches and updates Continuous learning presentations and demos to build
expertise in each of the SAP NetWeaver platform components A personal SAP namespace
SAP NetWeaver Content Subscription: (available globally) An online library of continuous learning content to help build skills. Starter Kit
Building Your Business with SDN Subscriptions
To learn more or to get your own SDN Subscription, visit us at the Community Clubhouse or at www.sdn.sap.com/irj/sdn/subscriptions
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SAP 2008 / SAP TechEd 08 / Page 25
Fuel your Career with SAP Certification
What the industry is saying
Teams with certified architects and developers deliver projects on specification, on time, and on budget more often than other teams.2008 IDC Certification Analysis
82% of hiring managers use certification as a hiring criteria.2008 SAP Client Survey
SAP Certified Application Professional status is proof of quality, and thats what matters most to customers.*Conny
Dahlgren, SAP Certified Professional
Take advantage of the enhanced, expanded and multi tier certifications from SAP today!
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SAP 2008 / SAP TechEd 08 / Page 26
Thank you!
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SAP 2008 / SAP TechEd 08 / Page 27
Please complete your session evaluation.Be courteous
deposit your trash,
and do not take the handouts for the following session.
Thank You !
Feedback
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Agile Business Processes Key Dimensions
Procedure
Practice
Semi-predefined
Structure
Structure
H2H
S2H/
H2S
S2S
Scena
rio
Scena
rio
IT
Business
D
r
i
v
e
r
D
r
i
v
e
rLeading Edge Business Processes need full coverage of
key dimensions
Manageable set of key concepts Multi-level model & graphical notation Process design as a process Adaptive business process optimization
BPM100Business Process Management with SAP NetWeaver CE:Overview and OutlookDisclaimerAgendaWhat is SAP NetWeaver Business Process Management (BPM)?Manage Enterprise Business ProcessesStep 1: Application Core ProcessesManage Enterprise Business ProcessesStep 2: Composite Business ProcessesSAP NetWeaver Business Process Management Embedded in SAP NetWeaver Composition Environment Key Process Meta Model ConceptsBusiness Process Management forComposite Business ProcessesSAP NW BRM & SAP NW BPM Integration OverviewSlide Number 12Personas Across the EnterpriseMultiple Views on Business ProcessesEvolution towards a Common Process LayerSlide Number 16Slide Number 17Slide Number 18Germanys Coca-Cola bottler Considers SAP NetWeaver BPM to support future BPM visionExample: Promotion Crew RequestProcess implemented by CCE during SAP NetWeaver BPM pilot programSummary What do I do now?Thank You!Building Your Business with SDN SubscriptionsFuel your Career with SAP CertificationSlide Number 26FeedbackAgile Business Processes Key Dimensions