boston, ma boston convention & exhibitor center may 8-10, 2014 · a: use the freeman online...
TRANSCRIPT
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Boston, MA Boston Convention & Exhibitor Center
May 8-10, 2014
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Freeman Personnel on the Webinar Today
Lauren Ewell - Assistant Director – Exhibitor Services, Boston
Abigail Lenahan - National Account Manager
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Service Specialists
Local branch expertise
508-894-5100 / [email protected]
Customer Support Center - exhibitor choice
888-508-5054
Dedicated Customer Service Reps
Paperless order entry - protects customer data
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© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Tips for Saving Money!
SAVE MONEY BY ORDERING EARLY!
Save 40%
Order on Freeman Online
Order by Deadline Date
April 15, 2014
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Online Price via Freeman OnlineNo later than April 15th Order Deadline Date
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Discount Price via Fax or Phone OrderNo later than April 15th Order Deadline Date
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Standard PriceAll orders placed after April 15th and onsite
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Freeman Advantage
You will NOT be charged for:
• Marshalling yard fees
• Certified weight tickets
• Petroleum surcharge
• Restocking fees on standard items
• Packages received weighing less than 5 pounds
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Freeman Online
Over 60%
of our customers
are ordering online
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Add Important Dates to Personal Calendar
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Copy Previous Orders
Allows exhibitors toreplicate previousshow orders quicklyand easily
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Freeman Online Site
To access Freeman Online home page…
http://www.freemanco.com/
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Tips
• Load trucks systematically (backwards) last in, first out. Load carpet last so that
materials can be placed correctly the first time without additional material handling
charges.
• Obtain a tracking number and phone number from your carrier so you can track your
shipment. Make sure to instruct your driver to call you immediately if they experience
any delays.
• Weigh your shipment and obtain a certified weight ticket, this will save time in the
marshaling yard when your carrier checks in for delivery.
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
• Properly complete your Material Handling Agreement (MHA) at show site and drop it off
at the Freeman Service Desk before leaving. Never leave your Material Handling
Agreement (MHA) in your booth or attached to crates.
• Arrange to have your assigned carrier check in at the marshaling yard no later than 12
noon on the last day of move-out to avoid re-routing of your show shipment.
• Check all bills against orders. Do not sign anything in question and bring up all
questions to the Freeman Service Desk immediately while on show site.
Tips
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Frequently Asked Questions
Q: By what method should I ship my materials?
A: There are several options…..
• Common Carrier/Motor Freight
• Air Freight
• Van Lines
• Privately Owned Vehicles (POV)
• Preferred Carrier
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Q: Do I need insurance?
A: Exhibitors are strongly encouraged to insure their materials from thetime the materials leave their facility until the materials return.
You can usually obtain a rider to your existing company policy.
Show management provides 24-hour peripheral security guardservice. However, it is important to INSURE your exhibit material andequipment at all times.
Frequently Asked Questions
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Q: How can I figure out what my estimated material handlingcosts will be before the event?
A: Use the Freeman Online service kit link sent to you via email toaccess the material handling estimator calculator tool or visitwww. freemanco.com and click on the Order Show Services tab.
Frequently Asked Questions
© Copyright 2014 Freeman Expositions, Inc. Proprietary & Confidential.
Q: What is the best way to handle last minute shipments?
A: Make sure detailed show information is written on the shipment andkeep a copy of the tracking number. You will be charged materialhandling for all small packages you receive. You can save money byconsolidating packages into one shipment.
Frequently Asked Questions