borg - resistance is futile: how implementing next generation discovery systems changed the way...

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Page 1: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 2: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Resistance is futile.

How implementing next generation

discovery systems changed the way

information literacy is taught at Sheffield

Hallam University.

Wednesday, 17 April 13

Page 3: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

RIFHINGDSCTWILITASHU

Wednesday, 17 April 13

Page 4: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 5: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 6: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 7: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 8: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 9: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 10: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

discoveryjourney

THE

Wednesday, 17 April 13

Page 11: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

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Wednesday, 17 April 13

Page 13: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 14: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

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Wednesday, 17 April 13

Page 16: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

discoveryjourney

Ye Olde

Wednesday, 17 April 13

Page 17: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

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Wednesday, 17 April 13

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http://catalogue.shu.ac.uk/search/XWednesday, 17 April 13

Page 21: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 22: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 23: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 24: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Google screenshot

Wednesday, 17 April 13

Page 25: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Shift.

Wednesday, 17 April 13

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Helping.

Wednesday, 17 April 13

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HelpingStop

Wednesday, 17 April 13

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Wednesday, 17 April 13

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shoshin

Wednesday, 17 April 13

Page 31: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

“The mind of the beginner is empty, free of the habits of the

expert, ready to accept, to doubt, and open to all the possibilities.”

Wednesday, 17 April 13

Page 32: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

do NOT do thatAND instead do this

OR it won’t work.

Wednesday, 17 April 13

Page 33: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The problem with Summon is that students don’t need to be taught how to use it, but librarians do!

Wednesday, 17 April 13

Page 34: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Knowing how people will

use something is essential.

“”

Don Norman

Wednesday, 17 April 13

Page 35: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Expert intution.

Wednesday, 17 April 13

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Expert listening.

Wednesday, 17 April 13

Page 37: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Data mining the student experience

Wednesday, 17 April 13

Page 38: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Web site analytics

Summon keyword analytics

Heat maps Usability testing

Wednesday, 17 April 13

Page 39: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

I never found stuff before you put the Google box on the Library Gateway.

- 2ND YRMIDWIFERY STUDENT

Wednesday, 17 April 13

Page 40: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

N-OPAC

Wednesday, 17 April 13

Page 41: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

screenshot of opac

Wednesday, 17 April 13

Page 42: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

shift from systems that librarians know

how to navigate to ones that are intuitive

Wednesday, 17 April 13

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s

Wednesday, 17 April 13

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Wednesday, 17 April 13

Page 45: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 46: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 47: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

iPad portraitWednesday, 17 April 13

Page 48: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

iPhone 4 portraitWednesday, 17 April 13

Page 49: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

hundreds of databases

arcane complexities of Boolean operators

Wednesday, 17 April 13

Page 50: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Subject specialists

Wednesday, 17 April 13

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Which animal are you?

Or are you a mix of characteristics?

Wednesday, 17 April 13

Page 52: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!

Wednesday, 17 April 13

Page 53: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Wednesday, 17 April 13

Page 54: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Wednesday, 17 April 13

Page 55: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AG

Wednesday, 17 April 13

Page 56: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Wednesday, 17 April 13

Page 57: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Apple Inc.

Wednesday, 17 April 13

Page 58: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

BMW Group

Apple Inc.

Wednesday, 17 April 13

Page 59: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Alliance Boots

BMW Group

Apple Inc.

Wednesday, 17 April 13

Page 60: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Marriott International

Alliance Boots

BMW Group

Apple Inc.

Wednesday, 17 April 13

Page 61: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

The name game!Company Parent Company

Asda

T-Mobile

Hilton Hotels

Apple

Rolls-Royce

Boots

Marriott Hotel

NatWest

Walmart

Deutsche Telekom AGHilton Worldwide

Royal Bank of Scotland

Marriott International

Alliance Boots

BMW Group

Apple Inc.

Wednesday, 17 April 13

Page 62: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

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Wednesday, 17 April 13

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SearchRefineGet

Wednesday, 17 April 13

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http://summonil2012.wordpress.com

Wednesday, 17 April 13

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Using Summon ... enables us to move away from the mechanics of search

- ALISON SHARMAN

Wednesday, 17 April 13

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Connecting users with the information they seek is one of the central pillars of our profession.

- JASON VAUGHN

Wednesday, 17 April 13

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:)Wednesday, 17 April 13

Page 72: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Wednesday, 17 April 13

Page 73: Borg - Resistance is futile: how implementing next generation discovery systems changed the way information literacy is taught at Sheffield Hallam University

Thanks

@matt_borg

[email protected]

Wednesday, 17 April 13