board meeting january 25, 2011 2-1-1 san diego welcomes the u.s. and mexico border counties...

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Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention of Your Community May 21, 2012

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Page 1: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

2-1-1 San Diego Welcomes

The U.S. and Mexico Border Counties Coalition

Story TimeUsing Your Data to Grab the Attention of Your Community

May 21, 2012

Page 2: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

Claire’sStory…

Page 3: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

1. Understand why data reporting is so critical

2. How to assess the data needs of your community

3. How to begin reporting and telling your own story

4. Develop an action plan to get your agency moving

Objectives

Page 4: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

Who are you?Where are you from?What data do you report now?

ORWhat do you want to start reporting?

And…

To whom are you reporting to?

The Writers

Page 5: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

What does thisMake you

Think about?

Page 6: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

What does thisMake you

Think about?

Page 7: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

What does thisMake you

Think about?

Page 8: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

• Leveraging

• High Tech

• Data drives business and decisions

Why is this even important?

Page 9: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

Have Writer’s Block?

What’s stopping you from reporting your data in the way you dream of doing it?

Page 10: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

Don’t wait for it to be perfect!

Page 11: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention
Page 12: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

Start SimpleSimple Report

Hand out to small group

Ask for feedback

Incorporate feedback

Distribute more widely

Page 13: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

Start Simple

One Call record:Zip code – 92101Need – FoodService – SNAPAge – 64Income - $800/mo

CitiesCounty districts

Audience

NPOs and Funders

Page 14: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

Every Day

• Data displayed throughout our office• Phone system reports• Scrolling weekly updates for staff and visitors• Dugout• Reports available online

“If you build it, they will come”

Page 15: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention
Page 16: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

Future

• SDSU Mapping for Senior Services

• Healthy City

Page 17: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Where do our callers live? What services do they need?

Client: 8531362

Need: CalFresh (Food Assistance)

Zip Code : 92115

Page 18: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Where are the services located?

Client: 8531362

Resource near 92115

Emergency Food Assistance Program Address: 4227 52nd Street San Diego, CA 92115

Mid-City Christian FellowshipAddress: 4100 Fairmont Avenue San Diego, CA 92105

Page 19: Board Meeting January 25, 2011 2-1-1 San Diego Welcomes The U.S. and Mexico Border Counties Coalition Story Time Using Your Data to Grab the Attention

Board MeetingJanuary 25, 2011

2-1-1 San Diego Welcomes

The U.S. and Mexico Border Counties Coalition

QUESTIONS?