bo68-100407 sdcch kpi location update problem @ 07abr10

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  • 7/28/2019 BO68-100407 SDCCH KPI Location Update Problem @ 07Abr10

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    SDCCH Access KPI ProblemRamdom Location Update Increase

    07-April-2010

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    SDCCH Access KPI drop for one or more hours for a BTS randomly (KPI drop more than 20%

    Some times drop more than 60 % )

    It happen in all BSC6000 and BSC32.it happen at any hour with low or high traffic in three sector of the BTS at same time

    Problem has increase in last two months but it is happening from more than one year ago

    There are not congestion in SDCCH Channels at that hours

    It is not consequence of recent BTS and BSC Software Upgrade because it continue happening

    after and before upgrades.

    Fail is random in time, so there are not high KPI BSC impact per hour because problem occur at

    different hours at different days in different BTS but KPI in BTS is bad during these hours

    There are not BTS alarms at these hours

    Channel Request amount for MOC and MTC and traffic are normal at that hour, so traffic is

    normal for some users at these cells during KPI problem.

    Channel Request amount for Location Updates Increase dramatically (but why increase up to

    1000%? And MOC/MTC does not increase ?) . It looks like there is some problem in location

    upgrade procedure, but randomly. Some examples for this problem are not border LAC sectors .Problem happens in rural and urban

    areas or isolated BTS, so it is not a coverage or border LAC ping pong problem.

    This problem can be causing Paging loosing because MS are doing locations update for so many

    times . There are many client who claim that call can not completed because target user in call is

    power off, but really it was not power off according with client claim descriptions

    It is not happening in 3G Network for periodic registration, so it is just 2G problem.

    Problem Description and some clues found until now

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    % SDCCH Access vs SDCCH Request Times x Service Type

    EXAMPLE: Aranjuez

    Location Update

    Problem (All three

    Sectors)All cases location

    Update (green line)

    increase more than

    1000%. And KPI SDCCH

    Access decrease (Purple

    line)

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    % SDCCH Access vs SDCCH Request Times x Service Type

    OTHER EXAMPLE:

    BTS Lazaro Location

    Update Problem (All

    BTS Sectors)Febrero-Abril

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    % SDCCH Access vs SDCCH Request Times x Service Type

    Octubre-Diciembre 09

    Febrero-Abril

    Other Example:

    BTS GAB Update

    Problem (All BTS

    Sectors)

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    RBS TAR1A

    BSC32 TARIJA

    RBS VMEABSC6000 LA PAZ

    Other Example: BSC6000 VMEA

    History from Jan10 (3 Months)

    Problem Has Increase 1 Month ago

    Other Example: BSC32 TAR1

    History from Jan10 (3 Months)

    Problem Has Increase 2 Month ago

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    RBS TARA

    BSC32 TARIJA

    Other Example: BSC32 TAR

    History from Jan10 (3 Months)Problem Has Increase 3 Month ago

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    SDCCH ACCESS BSC6000SCZ2 x Sector . EXAMPLE for a Cluster

    Other Example: All BTS from a cluster

    History from two weeks. All Cluster has

    same behaviour

    Problem Happen randomly for almost all

    BTS at different days and different hours

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    RBS SRO Santa Rosa

    BSC6000 SCZ2

    June-September 09

    Other Example: SRO

    Last Two Weeks

    BTS SRO

    Six Months (Last Year)

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    BTS SRO Santa Rosa BSC6000 SCZ2History for 3 Months just between 1am y 7am morning. Jan-Apr10.

    So,it happen during not peak hours too

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    * RBS SRO Santa Rosa BSC6000 SCZ2 Same behaviour in A,B,C* No alarmas, no sdcch Congestion no drop calls. Traficc normal

    * Rural Isolate Site .No interacion with other cellls

    * Mobile Originating and terminating calls (MOC, MTC) are OK,

    (red and blue lines) but Location Update increase about 1000%

    for some hours and SDCCH Accesability decrease Green vs

    Purple Line

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    There is a problem in location update (there are not geographical, cluster, BTS model or time

    patterns for failure). It is random ant it has been increasing in last two months.

    Huawei has a current Urgent ticket form TIGO some weeks ago, because clients claims that some

    times theirs MS looks like it were power off when people call them, but MS is really ON at that

    moment. So, this location update situation could be related with this issue , because it is know that

    MS can not be located by paging message when it is executing a location update.

    It is a General 2G Network Problem. Period Registration in 3G are normal.

    Making end to end 2G MS traces could be difficult to reproduce the problem, because call trace

    have to be in idle state, and periodic registration in 2G is each 4 hours and all BTS doesnt fail every

    day but just some hours randomly. But Huawei can propose any other way to do it.

    We recommend continues finding out in details in BSC, MSC, HLR counters for signalink in 2G

    location update procedure in order to find more clues about random failures of location update

    We will be continuing finding out together with Huawei about this problems but it is important to

    get Head Quarter Huawei support for this situation.

    Some Brand of 2G MS is not discarded yet, but this theory is very difficult to support because

    claims come from different brand (alcatel, Sony Ericsson, Nokia, etc)

    Resume until now and suggestions