blug session 2013: social business: technology? no, it’s all about psychology!

67
Social Business: Technology? No, it’s all about Psychology! BLUG - 21/03/2013 - Leuven Social Business expeditie? Het platform werkelijk laten gebruiken!

Upload: roland-driesen

Post on 16-Apr-2017

775 views

Category:

Business


1 download

TRANSCRIPT

Social Business: Technology? No, it’s all about Psychology!

BLUG - 21/03/2013 - Leuven

Social Business expeditie?Het platform werkelijklaten gebruiken!

2

Research & Development Roland Driesen Introduction:

Your project lost in the snow?

Or on top of a great platform?

3G

Will it blend?

7

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Define your top

Innovators Early Adopters Early Majority Late Majority Laggards

Focus on 84% of the population

Focus on 84% of the population

Start with Why! - Simon Sinek Feeling

Start with Why! - Simon Sinek Feeling

WhyHowWhat

Start with Why! - Simon Sinek Feeling

WhyHowWhat

Your  why...

Start with Why! - Simon Sinek Feeling

...

17

Mister SharePoint

Start with Why! - Simon Sinek Feeling

WhyHowWhat

Start with why!What do you really want to achieve?

Focus gradually on 84% of the population

Select the correct project / system name

Assemble your team

Psychology or technology? Assemble your team

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

On a good day Behaviour

Competitive Demanding Determined Strong-willed Purposeful

Sociable Dynamic Demonstrative Enthusiastic Persuasive

Caring Encouraging

Sharing Patient

Relaxed

Cautious Precise

Deliberate Questioning

Formal

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

On a bad day Behaviour

Aggressive Controlling Driving Overbearing Intolerant

Excitable Frantic Indiscreet Flamboyant Hasty

Docile Bland

Plodding Reliant

Stubborn

Stuffy Indecisive

Suspicious Cold

Reserved

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

8 types based on 2 questions Behaviour

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Think

Feel

Introvert Extravert

Two main axes Feeling

InspireSupport

Ac1onStructure

Think

Feel

Introvert Extravert

Four core disciplines Feeling

72 types after 25 questions Behaviour

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

72 roles in your project Behaviour

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Look into your own preferencesCheck http://connectingcolours.nl/

Create a team charterDetermine the preferences of your ambassadors and organization

Maintain the Four Colours PrincipleCreate a balanced team and software

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Michael Sampson Implementation Approach

Michael Sampson Implementation Approach

Speak the same language

Getting Things Done (GTD) Behaviour

Getting Things Done (GTD) Behaviour

Input

Getting Things Done (GTD) Behaviour

Input

Is it actionable?

Yes

No

What is my next action? Does it take < then 2

minutes?

Trash

Ever

Archive

Do it!Yes

No

Delegate Defer on list

Project

Leave no input behind!Use Getting Things Done on all input

GTD = Collaboration Guidelines Make it a common language for collaboration and productivity

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Choose the correct tooling

ExtranetCollaboration

Intranet 2.0Intranet 1.0

Company

Person

Internal External

Knowledge management Tooling

CommunitiesBookmarks

Profiles

BlogsForums

Wiki

ChartsApplications

Activities

StructureContentPolicies

Company

Person

Internal External

Knowledge management Tooling

Stay on your platform! Tooling

Deliver in existing clients Tooling

Integrate with ERP / HRM Tooling

put$

get$

change$

45

Xchange during meetings

46

Xchange during coffee

47

Xchange bucket list

48

Xchange bucket list

Stay on your platform!IBM Connections or Microsoft SharePoint

Implement all four colours

Integrate Social Business with ERP

Embed all your tooling

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

The last ingredient?

3G

Technical delivery is the start Implementation Approach

3G

Gamification is the driver Implementation Approach

Gamification is the driver Implementation Approach

Gamification is the driver Implementation Approach

give and take

give and take

Mexico City 1984

5.000 dollar support

Why give? Implementation Approach

1935 ItalianEthiopian war

Why give? Implementation Approach

Gamification is the driver Implementation Approach

Gamification is the driver Implementation Approach

Gamification is the driver Implementation Approach

Gamification is the driver Implementation Approach

Gamification is the driver Implementation Approach

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

66

67

twitter.com/RolandDriesen [email protected] Roland Driesen

linkedin.com/in/RolandDriesen