blue strike webinar sending your executive director on tour - apr. 30, 2014

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org SENDING YOUR EXECUTIVE DIRECTOR ON TOUR Join the webinar online. Go to http :// fuze.me/23906951 Enter the meeting number: 23906951 To join from a phone: +1-201-479-4595 Participants will be muted during the presentation to maintain good sound quality. If you have a comment or question raise your flag and you will be unmuted. Thanks and welcome to the webinar!

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We all know that face-to-face meetings are the best way to cultivate donors and solicit contributions. Sending Your Executive Director on Tour is all about building a fabulous itinerary, pulling together the right materials and talking points, and getting that all-important prep time to make sure your executive director is ready to hit the road.

TRANSCRIPT

Page 1: Blue strike webinar   sending your executive director on tour - apr. 30, 2014

Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

SENDING YOUR EXECUTIVE DIRECTOR ON TOUR

Join the webinar online. Go to http://fuze.me/23906951

Enter the meeting number: 23906951

To join from a phone: +1-201-479-4595

Participants will be muted during the presentation to maintain good sound quality. If you have a comment or question raise your flag and you will be unmuted.

Thanks and welcome to the webinar!

Page 2: Blue strike webinar   sending your executive director on tour - apr. 30, 2014

Sending Your Executive Director on Tour

BLUE STRIKE

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

WELCOME

At Blue Strike, we use the lens of advocacy organizations and other groups engaged in civic action, public interest law, policy-oriented work, and similar activities.

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

INSPIRING SUPPORT FOR CIVIC ENGAGEMENT

BLUE STRIKE

Page 5: Blue strike webinar   sending your executive director on tour - apr. 30, 2014

Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

In this 45-minute session, we talk about why it’s important to have your executive director meeting face-to-face with donors. We cover everything you need to put together a successful tour.

AGENDA

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

AGENDA

At the end of 45 minutes, your will know how to decide on a destination, who the ED should meet with, and how to get prepped and ready to go.

We will wrap up by 2:00 pm

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Taking the initiative and gaining control of your ED’s time.

WHY ME?

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Coordinate with executive director’s assistant

Know where your ED is and where she is going. That’s your job, not hers

Bring in other staff at the right time

MANAGE UP

Page 9: Blue strike webinar   sending your executive director on tour - apr. 30, 2014

Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Ideally, you should have a series of four to five meetings with your executive director to plan the tour. This will give you time to figure out what you need in terms of materials and to have time to go over individual donor profiles and practice.

Don’t do it on the fly.

MANAGE UP

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Meeting # 1. Present three to fi ve cities that have good “giving” potential. Meeting # 2. Use your regular call time to set up meetings

Meeting # 3. Review preliminary itinerary and talk about what you need in terms of materials and other prep.

Meeting # 4. Review materials, donor history, and talking points.

Meeting # 5. Practice the talking points. Bring in board member or other parties if they are part of the meetings.

PLANNING MEETINGS WITH YOUR EXECUTIVE DIRECTOR

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

IN ORDER OF PRIORITY

1. Individual donors2. Foundations3. Media4. Government/corporate5. Partners and affiliates6. Events

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

SELECTING A DESTINATION

Run a list of donors by zip

Review a list of foundation prospects

Look at piggybacking on partner events or other engagements

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

NYC

San Francisco

Chicago

REALLY GOOD ZIP CODES

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Run a list of foundations in the cities you are considering

FOUNDATIONS

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Executive director meeting no. 1

WHERE TO GO

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Have research and recommendations ready for your meeting with the executive director.

Narrow the choice to 3 to 6 destinations with one or two recommendations.

Ask for feedback and decision.

PRESENT 3 TO 5 DESTINATIONS

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Based on individual donors and foundation prospects.

MAKE A RECOMMENDATION

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Making personal visits with board members, if the opportunity arises.

MAKE IT EASY

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Executive director meeting no. 2

CHOOSE DONORS TO MEET WITH

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Rather than simply handing off the list and asking your executive director to make the calls, you should assist in placing those calls.  

CONFERENCE CALL

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Good lines to use by phone or email:

“I’ll be presenting at the World Affairs Council, would you like to attend and could we catch a cup of coffee afterwards?”

SETTING UP MEETINGS

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

“I’ll be in town for some meetings with foundations, and I’d love to update you on our programs. Can we meet for coff ee/lunch/dinner?“

Or “We have a campaign underway and I’d like to talk to you about what we’re trying to accomplish and ask for your support.”

Or “You’ve been such a great donor. You helped us do x,y,z, last year. This year’s campaign is really crucial.”

“I’m attending the community gala and have an extra ticket. Would you be my guest?”

MORE OPENING LINES TO REQUEST A MEETING

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Breakfast 7:30 to 9:00 amMid morning 10:00 to 11:30 amLunch 12:30 to 2:00 pmMid afternoon 3:00 to 4:30 pmDinner 6:00 to 8:00 pmDrinks/coffee/dessert 8:30 pm

TYPICAL DAY ON THE ROAD

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

House parties don’t always work but individual meetings usually do.

INDIVIDUAL MEETINGS V. HOUSE PARTIES

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Executive director meeting no. 3

REVIEW PRELIMINARY

ITINERARY

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Materials

People

Background

Location

WHAT DO YOU NEED TO MAKE EACH MEETING SUCCESSFUL?

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Executive director meeting no. 4

MATERIALSDONOR PROFILES TALKING POINTS

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

A folder with: Case statement Reply device and envelope List of donors Newsletter or annual report Report on media hits Mug, pin, notepad (optional)

BASIC PACKET

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Giving history

Personal info

History with organization

Giving info to other organizations

THE DONOR PROFILE

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

One page, three to five bullets with the most important info and the ask

How your contribution helped

THANK YOU!

TALKING POINTS

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Executive director meeting no. 5

PRACTICE

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Bring in board member if they are part of the meetings

Go through the talking points as if it were a real conversation

Reminder about questions and listening

PRACTICE THE DISCUSSION

Page 33: Blue strike webinar   sending your executive director on tour - apr. 30, 2014

Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Run through it all from start to finish

Use role play but don’t tell them it’s role play

Reminder - no computers or note taking – full attention on donor

PRACTICE THE DISCUSSION

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

SAMPLE SCRIPT

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Share the itinerary with staff

Make sure materials are available online and in hand

Shipping may be needed

THE TOUR BEGINS

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Keep in touch every day

ON THE ROAD

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Confirm all meetings

Jot down notes so you can get follow up process underway

Add information on donor to profile

ON THE ROAD

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Schedule meeting to discuss follow up

DEBRIEF

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Really important to ask probing questions

Gather as much info as you can

Share information with appropriate staff

DEBRIEF MEETING

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

QUESTIONS AND COMMENTS

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Great free and low-cost material.

ADDITIONAL RESOURCES

Page 43: Blue strike webinar   sending your executive director on tour - apr. 30, 2014

Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Step One: Don’t meet in the off ice. Step Two: Stick to a one-on-one meeting. Step Three: Use “Why” questions to cut through the

noise of competing interests and create the possibility of open dialog. “Why did you decide to get involved in supporting arts education programs?” “Why did you have such a strong passion for children’s rights?”

“Why did you choose cancer research as the focus of most of your giving?”

Step Four: Describe your cause in positive terms. Step Five: Don’t rely on props. Sitting across a

computer screen kills the fl ow of the conversation and stifl es your attempt to create a real human connection.

HOW TO ACE YOUR FIRST MEETING

Page 44: Blue strike webinar   sending your executive director on tour - apr. 30, 2014

Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

The Importance of Face-to-Face Meetings with Donors, April 28, 2011 by Robert I. Evans and Avrum D. Lapin : http://ejewishphilanthropy.com/the-importance-of-face-to-face-meetings-with-donors/#sthash.6fm7ji01.dpuf

The Pre-Ask Meeting: Who, What, When, Where and Why? by Amy Eisenstein tripointfundraising.com/the-pre-ask-meeting-who-what-when-where-and-why

ADDITIONAL RESOURCES

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Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

INSPIRING SUPPORT FOR CIVIC ENGAGEMENT

BLUE STRIKE

Page 46: Blue strike webinar   sending your executive director on tour - apr. 30, 2014

Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

Recapturing Lost DonorsTuesday, May 13, 2014 at 01:15 PM  

The Magic of Thank You CallsTuesday, May 27, 2014 at 01:15 PM

Charity Watchdogs: Managing Your Profi le and RankingTuesday, June 24, 2014 at 01:15 PM

BLUE STRIKE WEBINARS

Page 47: Blue strike webinar   sending your executive director on tour - apr. 30, 2014

Blue Strike Webinar: Sending Your Executive Director on Tour April 30, 2014 bluestrike.org

From Mary Dillon Kerwin, President of Blue Strike

Thank you for participating today!

Check out our new Facebook pagehttps://

www.facebook.com/bluestrike.org

BLUESTRIKE.ORG