PowerPoint Presentation

Who, What, HowBloomfire Success @ ElixiterShannon Miller

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Who & What

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Simply Put3Elixiter is a boutique marketing and technology agency specializing in the strategy, implementation, and operational aspects of Marketo, Salesforce.com and the ecosystem of MarTech products that touch those solutions.

This is the standardized definition of what we do.What I can tell you is we make the Marketers job easier by offering Marketo training, implementation, roadmaps, assessments and support. Our customers are really looking for a trusted partner to drive return on their Marketo investment.

Elixiter just so happens to be one of Marketos largest dedicated strategic partners

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Our Team35+ Years Marketo Experience65+ Active Client Engagement in 10 Countries1 Office, 1 Team, 1 Methodology

Everyone in that photo is proudly certified in one of those areas the logos represent, some certified in multiple areas

85% employee retention rate since company inceptionOnly Marketo + Salesforce One Team, One Office, One Methodology

94+ Client Net Promotor Score (NPS)

Support When and Where You Need ItClients in 10 Countries NA, LATAM, APAC, EMEA24x7x365

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Recent Team Awards5

Great Places to Work and Fortune magazine name Elixiter, Inc. one of the 100 Best Workplaces for Women Great Places to Work and Fortune magazine name Elixiter, Inc. one of the 100 Best Workplaces for Camaraderie

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How We Use Bloomfire

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Elixiter Best Practices 7Source of Truth for ConsultantsNo Drafts Allowed If you see something, say something

Quick tips on why we believe Bloomfire has become so powerful within our walls

It is our number one source of truth. If it is not in Bloomfire yet we assume its undiscovered knowledge & it needs to be shared.No drafts allowed. Bloomfire is the final resting place for completed, approved documentation. We build our documentation outside of Bloomfire and post it when it is ready. Elixiter has a culture that loves giving and receiving constant feedback 7

Continuous Improvement 8

Professional Growth LeadershipManagement Mentorship Client Relationship ManagementTraining

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Centralized Knowledge Base 9Marketo SFDC QuestionsBrand Assets How to

We only have one tool for knowledge sharing and thats Bloomfire.

Brand Assets How reset your IP Connection What's best practice?Company wide questions If its not on Bloomfire and you believe the knowledge is out there, post a question.

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Heathy Competition 10Leader Board & Awards

To get to the leader board go to the Settings & Management dropdown and select analytics

There are bunch of goodies in here for you but we use it for competition and prizes on a monthly basis for the top performers

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Good Clean Fun 11

Company Events Culture Calendar JokesFun VideosCoupon Codes

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Success with Bloomfire12Quantitative50% Reduction in Time to Answer Questions741 Contributions Added in 180 Days (4+ new per working day)97% of Staff Contribution

QualitativeStaff Continuing to Request More Info Added to BloomfireStaff Asks Is it on Bloomfire

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ThankYouFebruary 1, 201613