top 10 things you didn’t know about bloomfire

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© 2015 Bloomfire, Inc. All rights reserved. 1 Top 10 Things You Didn’t Know About Bloomfire Chad Schexnayder Director of Client Success

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Page 1: Top 10 Things You Didn’t Know About Bloomfire

© 2015 Bloomfire, Inc. All rights reserved. 1

Top 10 Things You Didn’t Know About BloomfireChad SchexnayderDirector of Client Success

Page 2: Top 10 Things You Didn’t Know About Bloomfire

© 2015 Bloomfire, Inc. All rights reserved. 2

10. Promo Bar Usage

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© 2015 Bloomfire, Inc. All rights reserved. 3

9. Customize your notificationsOpt into those conversations that are important and turn off those that aren’t.

Encourage users to do the same to:1. Reduce the “noise”

2. Increase engagement

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© 2015 Bloomfire, Inc. All rights reserved. 4

8. Crossposting across groups/communitiesCrossposting contributions allow you to share information across groups and

communities and automatically sync updates.

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© 2015 Bloomfire, Inc. All rights reserved. 5

7. Whitelabel your communityWhitelabeling your community allows you to customize your URL and provide your users

a seemless user experience across their tools.

Many clients choose to customize their URL with their corporate domain or use the opportunity to create an entirely new domain.

Examples: learning.yourcompany.comOR

www.yourcompany.com

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6. Custom reporting available as a professional service

We can build a custom report for your organization’s needs as a professional service. Send an email to [email protected] and we can work with you to get the data that

is vital to you!

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© 2015 Bloomfire, Inc. All rights reserved. 7

5. Boolean SearchBloomfire global search now allows for boolean search!

+ for an AND operation (example: coffee +tea)| for an OR operation (example: coffee | tea)

- for removing a term from your search (example: coffee -starbucks)“ “ to indicate a search phrase (example: "cat coffee mug")

( ) to group terms logically (example: (decaf +coffee) | (green +tea))

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4. Additional reporting available through APIYou can generate more reports through the API, such as:

• All time member reports• All time content export

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3. Replying to email notifications

1. You can respond to new post notifications to comment.2. You can respond to new question notifications to answer.

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2. Secret field in profile only editable by admins

There is a secret field inside of users profiles named “Custom Field #1” that only admins can edit.

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© 2015 Bloomfire, Inc. All rights reserved. 11

1. Secret field appears in Advanced Reporting export

This secret field shows up in the Advanced Reporting Member Export, which allows you to filter or sort users by the custom field.

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Page 12: Top 10 Things You Didn’t Know About Bloomfire

© 2015 Bloomfire, Inc. All rights reserved. 12

Thank youChad Schexnayder