blackbaud certification in the raiser's edge
DESCRIPTION
bbcon 2013TRANSCRIPT
10/7/2013 #bbcon 1
blackbaud Certification in The Raiser’s Edge
PRESENTED BY JOE MOELLERING
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TWEET ABOUT YOUR SESSION
#BCRE #BBCON
#GETCERTIFIED
@JOEMOELLERING
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• Background
• Why are we offering Certification?
• How will you individually benefit?
• How will your organization benefit?
• What does the program look like?
• The Exams
• How do I prepare?
• What’s next?
• What benefits will I receive?
• Where do I get started?
• Questions to the panel
• Open Q&A from audience
AGENDA
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• Spent 3 months conducting research
• Started customer focus group at bbcon 2011
• Worked with 30 customers to develop the program
• Implemented Training Central to deliver the exam
• Came back to bbcon 2012 to finalize the program
• Began writing exams in January 2013
• Started Early Adopter Program in April 2013
• Launched bCRE at bbcon 2013
BACKGROUND
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MEET THE EXPERTS
Chuck Hays
Naomi Harding
Chelsea DeRoché
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• Nonprofit professionals want a Blackbaud-approved certification
program!
- You’ve asked; we’ve listened.
• What have we learned about the top 3 reasons to become certified?
- To demonstrate competency to manager, employers, and hiring managers
- To enhance professional development
- To demonstrate initiative applying the related skills to job performance
WHY ARE WE OFFERING CERTIFICATION?
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• Blackbaud approved skill validation
• Personal professional development
• Part of an exclusive and elite set of users
• Industry standard accreditation
HOW WILL YOU INDIVIDUALLY BENEFIT?
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• Include with professional development planning
- Incentivize staff to learn more to pass certification
- Include certification requirement in performance reviews
• Increase productivity
- Efficiently access and use functionality
- Help other staff improve system use
• Validate skill competency
- Use certification to validate skills
- Use certification to qualify new hires
- Use exam results to identify knowledge gaps
HOW WILL YOUR ORGANIZATION BENEFIT?
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WHAT DOES THE PROGRAM LOOK LIKE?
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WHAT DOES THE PROGRAM LOOK LIKE?
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WHAT DOES THE PROGRAM LOOK LIKE?
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• Associate
- 120 Questions
- Time Limit: 2 ½ hours
- T/F, Multiple Choice, select the image
• Professional
- 180 Questions
- Time Limit: 4 hours
- T/F, Multiple Choice, select the image
- US and Canadian versions
• Master
- Scenarios to create in the database
- Task-based questions requiring written response
- T/F, Multiple Choice, select the image
THE EXAMS
Passing information
- 80% or higher
- 2 opportunities with 15 day
waiting period
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• Prep Guides
- Prep guide for each level
- FREE
• Include:
- Overview of level
- Detailed competencies
- Sample questions
- Deep linked trainings
HOW DO I PREPARE?
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• Now:
- Available to ANY individual in North America
• Next:
- Rollout of Master exam to US/Canada by end of 2013
- Work with London office to develop UK version (2014)
- Determine next product(s) for Blackbaud Certification
WHAT’S NEXT?
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• Recognition among peers:
- Certificate of achievement
- Digital badge for LinkedIn profile,
Business Card or Resume
- Professional designation for signature
or title
• A community of thought leaders
exclusively for certified members
• Enhanced access to Product
Discovery and Beta testing of new
product functionality
• Searchable online registry
WHAT BENEFITS WILL I RECEIVE?
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WWW.BLACKBAUDCERTIFICATION.COM
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TWEET ABOUT YOUR SESSION
#BCRE #BBCON
#GETCERTIFIED
@JOEMOELLERING